Friendly staff, good food, we bought the surf and turf (fish sandwich plus a beef and cheddar sandwich) got the 6 pack of cheese sticks with marinara and two Jamoca shakes. The shakes had very …

Friendly staff, good food, we bought the surf and turf (fish sandwich plus a beef and cheddar sandwich) got the 6 pack of cheese sticks with marinara and two Jamoca shakes. The shakes had very litt…

Friendly staff, good food, we bought the surf and turf (fish sandwich plus a beef and cheddar sandwich) got the 6 pack of cheese sticks with marinara and two Jamoca shakes. The shakes had very li…

The food was good. The general manager working this morning was a literal angel. Great customer service, patient with a calm demeanor. Thank you so much.

Store was understaffed. One person was running herself ragged between the front counter and the drive through while the other guy was off somewhere. The vestibule to either side of the store was too small and hard to get through with a wheelchair. The lobby/dining area was clean and well maintained. Didn't see the restroom. 😺 =^..^= Update - Better experience, today. The girl at the counter was not as mentally present as she could be but was not rude. She thought I ordered just a sandwich when I wanted the meal, but didn't charge for the fries and drink. We dined in this time. Dining room was clean and bright. Asked for a bag to take leftovers in and was helped by a cheerful young man. Overall, a good experience. Still haven't tried the restroom but I assume it's as clean and well stocked as the rest. 😺 =^..^=

Katelyn Gilkison

We got the new steak bites, they were very tender and had a good smokey flavor. Food was out fresh and fast

kailee

Great staff. My sodas tasted weird, there was no syrup in both drinks :-(

Xiclali Mendoza

Clean restauran,eficient respectful employees specially Andrew,restroom at times needs atention,but food freshly made as i order,i enjoy it every time i visit town..

Brianna Driscoll

Food is decent, service is decent. I paid extra but didn't get my cheddar cheese sauce, that sucked. Otherwise, have had good experiences here

The crew are so nice and wonderful, but so slow! \nPrepare to spend 10+ mins in line every time you order. Management needs to look at process improvement.

Loved their Classic Beef 'N Cheddar sandwich and French Dip & Swiss sandwich. On end of August, I went to the drive-thur in the Auburn location to order 5 Beef 'N Cheddar sandwiches. I ordered th…

Food is good, when you can get it. Supply problems aside (like being out of ... roast beef), the wait times to get food here is always a deterrent. You are doing okay for yourself if the line isn't…

kurt moose

Well, haven't been to Arby's for awhile, apparently isn't the same as I remember-3 RB Sliders w/medium crinkle fries for $15.40! Wow... Not exactly a good deal for the money. $3.19 each, and the fit in the palm of my hand. Drive thru girl had 0% personality, thought it was an AI recording, lol! Back to the Golden Arches....

30 mins in the drive thru. And people live in the parking lot. food is arbys, you know what to expect. People take breaks by the garbage. Three stars though because the French dip is usually pretty…

30 mins in the drive thru. And people live in the parking lot. Food is arbys, you know what to expect. People take breaks by the garbage. Three stars though because the French dip is usually pretty…

I ordered 3 sandwiches total. 2 sandwiches came in meal boxes, I paid to add cheddar cheese sauce to both meal box sandwiches. They both came without cheese which was disappointing. The fountain soda Dr. Pepper tasted like they need to change the syrup. Our fries were cold and the peach cobbler roll was burnt.

Adam Essman

usually food is from, pretty good to Great! This time... well if you look at picture that should say a lot. supposed to be beef and CHEDDAR! WHERE'S THE CHEDDAR!!! almost like the maker thought making one with cheddar, started to add cheddar when realized, supposed to be just beef. Got 6 piece motz... not cooked enough, chewy barely warm..

Jennifer Fisher

This Arby’s is absolutely disgusting!!! The dining room is filthy, the bathroom is gross and the employees are so unprofessional. They are dealing with a customer right now that found a hair in his food and the employees are arguing about whose it is. Even the customer asked them to not announce it to the customers in the restaurant. This location has really gone down hill

David

Extremely slow. Expect to sit in the drive-through for close to 20-30 minutes at any time of the day. Oftentimes, customers are unable to even enter the line due to it going out into the street. The menu has expanded, which isn't a good thing. The newer items are mediocre at best, and the added complexity seems to have slowed things down. Additionally, the store has renumbered all of their longtime combos, leading to mixed up orders and upset customers. The prices are also pretty high. Expect to pay close to $10+ per combo. Overall, this is a pricey, slow stop which really isn't comparable with the other nearby fast food stores.

Jennifer is rude. Maybe take someone's order with less attitude and without rushing them.

Pulled up at 7 pm drive thru only, if they can't open the lobby what makes you think they have enough staff for the kitchen. I'm not willing to risk it. I'll take my business elsewhere

I was there about 6:30pm. They were closed. again at 5:00 and they were closed. And today at 4:00pm. and they closed. What is going on? This is in Auburn, WA Very bad service.

As shown in the picture, was served raw chicken. Ordered other sandwiches with bacon also and the bacon was undercooked. On top of that, the wait took forever. Will not be coming here again.

As shown in the picture, was served raw chicken. Ordered other sandwiches with bacon also and the bacon was undercooked. On top of that, the wait took forever. Will not be coming here again.

As shown in the picture, was served raw chicken. Ordered other sandwiches with bacon also and the bacon was undercooked. On top of that, the wait took forever. Will not be coming here again.

Be prepared to wait 15-20 minutes if you're going through the drive-thru. I don't know why it took so long, but I turned my car off and just sat there a couple of times...

Terrible restaurant to go to, dirty kitchen, lazy not caring Employees even though when they take your order ask your name which is printed on receipt they don’t make your in dining meal and call you…

I ordered 2 roast beef sandwiches and an order 6 pc mozzarella stick with 2 Arby’s sauce 2 horsey sauce 2 marinara sauce and got back to work and there is only 1 roast beef and no sauces

Rodney

I'm writing this review shortly after the incident happened. Over the weekend I ordered 2 French dips. After arriving at home we noticed there was 1 French dip and another sandwich that resembled a wrap. Not a big deal I'm a frequent customer and on a first name basis with almost everyone at the store. Jennifer answers the phone and was nice, courteous and wrote my name down for a replacement. Today approx 20 minutes ago I was questioned by Norma, it was uncomfortable, my Integrity was called into question. She kept saying she prepared those Boxes herself. She was calling me a liar. She embarrassed herself. Sadly I thought alot of Norma and paid her countless compliments to her Manager in the past. Next time she can call into question my 86 year old Mother honestly, after all it was Mom who noticed the mistake. Absolutely disgusted in how I was treated today by Norma! 👎

D Kay

Ordered online to pick up food in drive through. Waited in line over 20 mins, food was cold , incorrect sauce added to order, cut up sections of curly fries as side. Soda tasted bad and was flat. Do better !!

Rose Marie Schaff

I normally have no problems here. But tonight, I got a beef and cheddar sandwich with mozz sticks and a Coke. At the window I asked for ranch and horsey sauce, and the young man (whom I suspect was stoned) assured me that the sauces were in the bag. I take off, get home, and find four packets of Arby's sauce - no horsey sauce. I went back to the restaurant, drive up to the window, and said hi, remember me?? I asked for horsey sauce, do these look like horsey sauce? He said no, with no apology at all, in fact looked very put out because I deigned to return. How DARE I do that!!! Always check your order before you drive away at this Arby's, and watch out for the tall probably stoned kid with brown curly hair. I told him next time, this place might pay for my gas!! I won't be returning for their overpriced food and inept and RUDE "customer service" for awhile!!!

Daniel Familo

The pulled pork sandwich looks nothing like the commercials. It was cut up so fine and it had no sauce. Tasted horrible. And the roast beef sandwiches were slimy and gross. Save your money. Go somewhere else where the food has flavor.