Ellie M (helliepantz62)

Don’t go to this Sonic. Multiple times I have ordered by mobile app and when an item isn’t available that absolutely refuse to refund the money spent. They tell you to go through the app or customer service number. But when you call customer service, you will be told it can’t be refunded through them. Sonic straight up steals the money. This wasn’t just once but multiple times. Buyer beware if using mobile app.

Karla Paola

I had a terrible experience. My total was $10.05, I gave them $50.25, and waited for my change. They didn't come back, so I spoke on the intercom. A girl came and threw a coin at me. I pressed the button again to ask for change ($40), and another guy came and rudely gave me another coin. I told him I had given her $50, and he said no, until they realized I was right. They sent another guy to give me the change. They treated me badly and basically threw the coins at me when they were the ones who made the mistake. I hope they work on improving their service.

Rusty Shackleford05

Sonic sucks. No matter where you eat it. Drink machines all need a good detail clean. Soda tastes bad cause nozzles aren't properly cleaned.

Maria Perez

Waited 20 minutes for two slushies which were ordered online...... The young man was very rude.... And a female walking around with black and pink hair with braids and the bottom is not in a hairnet how disgusting and unprofessional....

katie g

literally made us wait 20+ minutes for 2 drinks. reminded them twice they came out with only one drink and forgot the other and then went to get the second drink and that took another 10 minutes. horrible service #cancelled

Mandy Sapp

Ordered a chili dog. It was good. Double cheeseburger. Was horrible, ordered medium fry and they were over cooked. I asked for another fry. They put Fresh fries on top and over cooked fries on the bottom.

Jonathan Bonnette

Your employees are lazy. Went there to pick up food for delivery they brought it to me, no cars in lot, went a 2nd time they doing want to bring it to my car like every other sonic does. Every Sonic I go to they have no problem bringing food out. You guys need to all have one standard and stick with it and quit changing it. Sometimes I've been to other sonics and they want you to go through the drive-through so I want you to walk in some want you to go to the stall. Seriously pick at least one option and just stick with it.

Cody Loos

Incompetent! This sonic has coffee on their menu and they tell me they don’t sell hot coffee. I also ordered a supersonic breakfast burrito and it’s not made correctly and tastes horrible. It looks like it’s burnt bacon and eggs, may have a tot or two in it but that’s it. Probably about half the size and ingredients of what’s supposed to be in it. AVOID THIS LOCATION.

Idalia

I don’t usually stop at Sonic because they’re hit or miss and boy did this one miss! We ordered 2 drinks (one blueberry lavender lemonade, one diet limeade), and one pretzel with cheese. Both drinks we got were wrong. We received a cherry limeade, which hate, and a sweet topped natural lemonade, which was way too sweet for our taste. Then, our pretzel had no cheese. So the only correct thing from our order was the actual pretzel. I can understand if the drinks we ordered (online) were not available but no one came to ask us about switching them to something else and we didn’t bother knocking on their door since we did the mobile pick up spot because we needed to hit the road. The wait was kind of long too for 2 drinks and 1 pretzel.

Rosie Mungia

I’ve been to this sonic multiple times .. not sure if they got new staff but this was by far the worst experience I’ve had. We were in the drive thru sitting there repeating a 2 meal order to the guy about 7 times . Cool we then get to the window maybe another 10 mins sitting there till we honk & the guy opens the window take our payment … and then 5ish mins later hands us our food . I look it’s 2 blue raspberry slushies when it was one blue & one strawberry.. I would think the amount of times we had to repeat the order it wouldn’t be wrong .. we ask for the correct slushy I get it and it’s completely clear meaning there was no type of syrup or fruit in it ..I ask the kind young man outside with dreads if he could help me and he kindly fixed my slushy .. thank you sir 🙂 ! Other than that the experience we had with the young Hispanic man at the window was absolutely terrible. Food also was not good . As a past sonic employee I was in disbelief.

J W (Zev)

This has now happened on multiple occasions. I placed a mobile order, checked in, and waited over 40 minutes without receiving my food. I had to ask an employee about it, was made to wait another 20 minutes, and when I finally received my order, it was poorly assembled and some items were stale. Additionally, my order was marked as "completed" before I ever received anything, which has now happened more than once. I also attempted to call the posted phone number for assistance, but no one answered. While my family enjoys Sonic overall, I cannot recommend this location for anything beyond a quick drink.

Big J

Ordered 2 chicken tender wraps. Got no tenders in the wraps they did leave a plastic bread tie in the wrap I tried to eat. The missing tender saved my life from the bread tie.

M Rodriguez

It took too long to take my order the person who took the order was in a very bad mood. The order was wrong, cold and they did not want to fix my order and bring me what I had asked for. I am dismayed because it was a good option to have a quick dinner and continue on my way. I definitely do not recommend it