Panda Express

The best food of all locations so far, I got lucky today I got 8 peace’s of shrimp 🍤😃😋

During COVID-19 pandemic this Panda Express location seems to be prepared. Staff was wearing masks and gloves. I could see the kitchen from behind the glass shield and feel safe. Do not try to go inside without a mask, they will ask you to leave.

Very rare to see people happy and being genuinely nice to others. I just came in to have lunch, very new to the new app the guy at the counter explained very detailed how it works, I didn't feel rushed or neither he looked annoyed for having to (i am sure) repeat himself many times. Thank you Trung! And everyone there for making me feel welcome:)

I went here the other night. The food was just about what you would expect for Panda. But the service was great. Someone actually walked through and asked patrons how their meal was and offered to grab things for them.

Very nice and pleasant restaurant. Food was also pretty good in general. The service was quick and well managed. A little pricey but worth it in my opinion.

Generally I have had good experience with this place. Service is quick and great. Peak lunch hours you may see a line, but otherwise a good place for quick lunch. Food is pretty consistent. Like their hot and sour soup, Chowmein & kung pao, black pepper chicken!

Fast service and accurate but man I wish these guys would smile and be more friendly lol they’re like robots! But the price value is awesome - 2 entrees, 2 sides, and another entree. All for $11.85 plus it’s delicious.

This panda is the cleanest one I've ever seen. And the chairs are comfortable as well

This is one of the nicer locations I've seen. Like all Panda Expresses, the food is consistently good. However like all Panda Expresses, the wait in line is long even during non-busy times. There were two people in front of me and it took nearly 15 minutes to pay. Seriously Panda needs to figure out a system of moving people through quickly.

Food was great. Tasty and flavorful. However, only one cook was on during the lunch rush and they were out of many sides and entrees. We waited 10 minutes for them to come up. Service was ok. I asked for Fried Rice and got Brown Rice. They weren't exactlu happy when I asked them to fix it. Hoping this is all due to it being brand new and they'll get the kinks worked out.

Food quality is on par with any other Panda Express I've been to. Staff are very friendly and go above and beyond to make their customers' experience good. Entree and side selection is consistently limited and dismal in the last hour before close.

It’s pretty good I always love eating here. For the most part the experience has been great but I think that they need to cook the eggplant tofu longer or test it before serving it because I’ve gotten some raw eggplant tofu before. They’re really friendly but they should greet the customers when they come in instead of ignoring them until they are ready to help.

Not so tasty. Mostly chicken, small portions of beef

Food was great but the trays were really sticky 😒

Service was alright. The place is pretty clean. But the food is missing the “Panda Express” feel. The rice is way undercooked .. half raw rice, not something one expect at an Asian place. Come on!! The only good from the plate was the noodles. Go figure!! 🙄

The usual good Panda food. At 11:00 am, they were open with a few customers but she acted like I woke her up. White rice wasn't ready, no Hot n Sour soup yet. It's a new location with I suppose new staff, they get better.

Every time I've tried to pick up an order here, they've acted like I'm trying to steal it. Today the woman got frustrated at me for not already having my confirmation email open (something no other store has required), and made me give my first and last name and phone number before giving it over. It was incredibly impolite and very clear she assumed I was lying for seemingly no reason.

Food was standard. Efficiant staff with no personality. No soy sauce, no fortune cookie, no condiments of any kind. I guess i was being punished for not donating to the childrens hospital i was solicited for. Never mind i'm broke cuz i give at every place i am solicited and was out of money that day. I gave at the gas station, 7-11, center median on the road, roaming the parking lots etc....I can't alone resolve peoples personal problems by simply giving money constantly. I don;t have much since since i'm 70 and on social security and in public subsidised housing with a host of medical problems but im sure the workers let their implied biases get the better of them end i end up with mediocre food and service!

Is the second time in this location, and is really bad. The first time it wasn’t that bad, but this second time it was horrible. The girl was su busy take care the online tickets . Costumers in the store we need to wait like 20 mts to be helped . Then she got my order and come back to the online orders. When I need I second plate . In the register I have the time to order some Chicken eggrolls. It took me 30 mts to get one plate sucks

Every PE I’ve tried gives you a full bowl of rice then sprinkles the entree on top. So $8 for a bowl of rice with a tiny bit of the actual entree. I’ve tried with the bowl and combo option, multiple locations. I think they train employees to do this to save $$

Despite not being that busy was a bit rushed when taking order and the guy that asked if I wanted sauce must be slow or something not trying to be rude but he asked if I wanted sauces three times and all the times I said clearly that I wanted hot sauce and soy sauce. I didn’t receive any and they charge me for a bigger plate

I got the wrong order. I specifically adked for egg rolls. Someone else got the last two. I had to wait 10 minutes. I took my food went home. I opened my bag was wrong order. So, I drovre all the way back. They made me wait for the manager, he didn't know what to do. I will not recommend or visit. Always run out and people wait for fast food.🤑🙃

Terrible service and rude people. They packed me a half portion and when I mentioned they said that’s what it is. Never again

My six-year old daughter accidentally dropped her potsticker. I asked to purchase a replacement potsticker. They only allow you to order 3 at a time, so I couldn't get a single replacement potsticker for her unless I ordered a whole new order. They knew it was for her, but were heartless and didn't offer to replace the potsticker which was slimy and slippery to begin with. I realize they don't have to do this, but most places wouldn't be so heartless. It really was disappointing. Plus we had to wait for the potstickers to begin with, as they hadn't made new ones. The food is standard panda express, which is what it is, but the employees are unkind, uncaring, and unfeeling.

Ordered a plate today, the almond crispy chicken was disgusting and dry. I use to get this chicken but I never seen one like one I got today. I just threw away that foods in trash and I will never back again there.

I ordered angus pepper steak but only got all vegetables no meat this happens alot at panda express im starting to notice

10/24 The worst American Chinese food place, this is a full plate, 4 pieces of shrimp...

Every one is good except the male manager.

Hieu made the experience terrible and made customers feel like they didn't belong. They should replace him since he will keep driving customers away.

PLEASE READ BEFORE COMING HERE!! My family and I ordered online today, hoping to share a nice meal together and relax for the afternoon. We picked up our food and headed home. Upon arrival, my sister opened her food only to find a bowl half full of rice and a few measly pieces of chicken inside. At first we figured that perhaps they were running out of that specific item and tossed in the few remains and called it a day (understandable if they were busy or in a hurry). However as we continued opening our food boxes, we came to find that not one, not two, but ALL of our plates were the exact same. We were given a scoop of rice and three or four COLD pieces of meat. I ordered beef with broccoli and string bean chicken, however I received broccoli with BROCCOLI (no beef) and “string bean chicken” that consisted of only string beans and 2 pieces of orange chicken that I assume had fallen into the batch. Can you imagine! I did not pay $16+ to get a small scoop of vegetables and the wrong kind of meat. The list goes on and on i.e. no sauce on the teriyaki chicken, no super greens when we ordered them, ridiculously small portions, and cold food. I’m not usually one to complain online about food. I hate to be a Karen, I really do, but this was simply unacceptable and ruined what could have been a nice lunch with the family. I write this as a concerned customer, hoping that Panda Express on Bascom Ave takes note of these things and takes action. As I read through the reviews, I noticed that many others had a similar experience with this particular panda. A shame really :( I hope that this issue is addressed and no one else experiences the same disappointment that we did. Until then, I have the unfortunate task of giving this 1 star. I digress….

Update: So I used to like this place but recently my schedule changed so I've had to use their online pick up service. The last two times (maybe I should've learned after the first time) my food wasn't ready for ~5-10 min after when it said it would be and I had to basically wait at the end of the line. While that's fair to the people in line, it feels like it misses the point of setting a time for my pick up and the last time I had to run quickly and didn't receive my food at all. Or in other words, just another review adding to all the other reviews about waiting a long time and leaving.

The most disgusting experience. The food was very very stale, it was so strange but the food chow mein looked like it was leftovers from another order, it had other tiny entree pieces which made it look like leftovers. They are very very very very stingy the beef and broccoli came with ONE piece of beef I am not even kidding the rest was uncooked broccoli. It was such a horrible order I wish I can give it 0 stars. I DONT recommend this place.

They closed at 9:30 but online it says 10;00 pm? When I tried to walk in they were already cleaning meaning they were closed way before I walked in. They need to fix their opening/closing hours posted or close at the correct time.

Very rude workers. And very skimpy and stingy with the food servings. I went in to grab a quick lunch I wanted the half chowmein and half fried rice he skimped thats ok no worries but then for the entrees I ordered the premium ones where you pay an additional $1.25 and he gave me only three pieces of steak and a lot of veggies, I asked if he wouldn't mind putting a few more pieces as its a premium entree and im paying extra I would like a reasonable portion he snapped at me and said no no then proceeded to say im going to have to ask my boss.. it wasn't even a proper scooped portion theres nothing to ask they have no customer service horrible horrible better of going to whole foods and self serving your own food no worrying about having to hassle with the worked about properly serving portions that we pay good money for. Skimpy not worth it save yourself the trouble !! Go somewhere else I left and went to Union Chinese food !

This is the worst Panda Express I have been to. I have not met any restaurant staff as rude as this one. I ordered a pickup online and waited at the pickup spot for 5 mins the staff shameless just stood there and never gave me my order, I went to the order line stood there and waited for my turn, When my turn came the staff told me “oh you could have just gone to pickup spot” They are not just rude the are also not aware of what's happening around them.

Flavorless. Got the family feast and the beef broccoli had literally 5 pcs of beef in it. Chow mein had zero flavor, tasted like raw noodles. Honey walnut shrimp was soggy and very dry, hardly any sauce. Usually I love Panda, but this location 😏 very dissatisfied and for $50? Should have gone to a real chinese restaurant,.

Worst Panda location in my experience. I ordered a plate half & half with teriyaki and Beijing beef on 9/24/25. The server Michelle gave me pea-sized portion for both entrees. I worked at Panda before, and I would not give customers that kind of portion. Disappointing. Btw the reviews on Yelp are truer for this Panda location.

The customer service was not that great, they made a big deal for a little extra to go box, I even offered to pay for the box and they still couldn’t do that. And no spoons or sporks ?! Yeah do better panda

Worst place. Worst service. Worst food. Very rude workers. Telling us to step aside because we didn't decide quickly. This was our first time here & we didn't know how things work. We were treated inhumanely. We felt like we were treated like a homeless. We were paying customers. We should not ate here and walked out. Never again! You just lost 4 customers and I will also discuss this with friends and family & not recommended this place. Horrible. If we were white, I am sure we would have been treated with respect, kindness and dignity. Shame on you!

Do not waste your time with online orders. When I started my order at 6:03pm, "ASAP" would be ready at 8:03pm. When I checked out at 6:08pm, my order would be ready at 8:15pm. Upon arriving at 8:23pm, I was told they will let me know when it's ready. It is currently 8:58pm and I do not yet have my food. I have counted 62 customers served as I sit here waiting. I had a previous review here, which I wanted to edit; but Google did not let me pull it up. In my previous review (which a few people marked as helpful so I feel others have had this issue as well), I warned that this Panda Express location only offers 3-4 types of entrées during the last hour they are open. It happened to me enough times that today I placed the online order. I will not be returning to this location, it's worth driving to other locations if you're able to.