Krispy Kreme

I love Krispy Kreme Dounts! The fresh hot glazed originals are the best but if you want a change here and there check out the specials and download the app! I love the holiday 🍩 for my chubby inside self! We need one in Vallejo or closer... Please!!

5 stars because....it is a donut shop!! Awesome large factory shop with the production line visible behind a glass wall. Kinda fun to watch all that goodness slide down the line for production and sale. Great service even when we dropped in and purchased 12 dozen for a group event. Staff was super helpful and wonderful.

I came here for the hot glazed donuts which were delicious, however, I also ordered the "strawberry power berry" donut from the "Pacman" series with raspberry filling. Every donut was delicious and tasty. The service was quick and easy I will definitely return in near future. Update today I tried Hogwart's Hufflepuff donut.

Call ahead to see if they still had some Harry Potter donuts. Big Harry Potter fans in this house and im glad I was able to get them on release date

Krispy Kreme is a definitely 5 stars donut shop!! The fresh hot glazed originals are my personal favorite. But they have a wide variety of flavored doughnuts as well according to the season. Also it’s so fun to watch how all that freshly backed doughnuts slide down the line and got covered in glaze. It’s a great large factory shop with the production line visible behind a glass wall. Great service, staff is always super helpful and friendly. They are located behind the Veranda mall and got a lots of parking space.

Service here is nice and fast. You get your donuts in no less than a minute or two. The inside was well decorated and had a nice view of the donuts being made, a great way for kids to be entertained! I think there are also two handicap parking spots. Overall, a great place to pick up sweet treats or enjoy them inside.

We drove thirty minutes to try the new Kit Kat donuts. The service was fast and the store was clean, making the trip worth it.

I've been wanting to go here for a very long time and try there donuts because I've never had them yet. So I went to go and try their new Oreo & Chips Ahoy donut and just Chips Ahoy donut. They were so delicious and looked very good🍩🥰😍😋 I would definitely go back there again!

John Flanagan

I came here for the hot glazed donuts which were delicious, however, I also ordered the "strawberry power berry" donut from the "Pacman" series with raspberry filling. Every donut was delicious and tasty. The service was quick and easy I will definitely return in near future. Update today I tried Hogwart's Hufflepuff donut.

Angie Brown

Call ahead to see if they still had some Harry Potter donuts. Big Harry Potter fans in this house and im glad I was able to get them on release date

Olga Lonska

Krispy Kreme is a definitely 5 stars donut shop!! The fresh hot glazed originals are my personal favorite. But they have a wide variety of flavored doughnuts as well according to the season. Also it’s so fun to watch how all that freshly backed doughnuts slide down the line and got covered in glaze. It’s a great large factory shop with the production line visible behind a glass wall. Great service, staff is always super helpful and friendly. They are located behind the Veranda mall and got a lots of parking space.

outopuskori (Crossiant)

Service here is nice and fast. You get your donuts in no less than a minute or two. The inside was well decorated and had a nice view of the donuts being made, a great way for kids to be entertained! I think there are also two handicap parking spots. Overall, a great place to pick up sweet treats or enjoy them inside.

Erin Hopkins

We drove thirty minutes to try the new Kit Kat donuts. The service was fast and the store was clean, making the trip worth it.

Rose Hall

I've been wanting to go here for a very long time and try there donuts because I've never had them yet. So I went to go and try their new Oreo & Chips Ahoy donut and just Chips Ahoy donut. They were so delicious and looked very good🍩🥰😍😋 I would definitely go back there again!

Craig Philpott

5 stars because....it is a donut shop!! Awesome large factory shop with the production line visible behind a glass wall. Kinda fun to watch all that goodness slide down the line for production and sale. Great service even when we dropped in and purchased 12 dozen for a group event. Staff was super helpful and wonderful.

KRISPY KREME IS THE BEST! So addictive. The Cheesecake(Filled) Donuts are the best of the best. Sooooo gooood!! Omg I cant get enough.

kara hallenbeck

I went in here yesterday! The staff was happy and so polite! My son has special needs and it takes him a while to order! They were so patient and were all smiles! Spoke to him with such kindness. And we loved the donuts! He ordered a dozen!

Always tasty donuts. Service was good. And place was a nice location area

Doughnuts were being made fresh none free for the kiddos, we didn't ask but none were offered. They had a sale this weekend to etc a second dozen assorted for $5 more so we got that because we researched prior to coming, there was no mention of it in the store. The employee was goofy but nice enough, again no free doughnut for the customers or kids when hot. Not how I remember it.

Went in for National Coffee Day to get a free glazed donut and a medium coffee. Service was quick. Coffee was good, donut was sweet. Place was clean. There is outdoor dining area and a drive thru.

Food and drink were good, 4 Halloween donuts and iced coffee. However, their "latte machine wasn't working well", so I couldn't order any of the lattes. I was able to get a deal, though, with what I ordered and through their Loyalty Pgm.- 1 free donut!

Not sure why this place has such an overall low rating, I found it kinda cool for the type of place it is. Spacious inside and very authentic from the outside, place offers the verity of sweet temptations, filled with cream and crispy. Pleasant and fast service and great scenery on the donut production conveyor (see pictures). For those doughnut lovers – this is some thing to try.

Karen V Chin

Went in for National Coffee Day to get a free glazed donut and a medium coffee. Service was quick. Coffee was good, donut was sweet. Place was clean. There is outdoor dining area and a drive thru.

Mary Ryan

Food and drink were good, 4 Halloween donuts and iced coffee. However, their "latte machine wasn't working well", so I couldn't order any of the lattes. I was able to get a deal, though, with what I ordered and through their Loyalty Pgm.- 1 free donut!

SC

Not sure why this place has such an overall low rating, I found it kinda cool for the type of place it is. Spacious inside and very authentic from the outside, place offers the verity of sweet temptations, filled with cream and crispy. Pleasant and fast service and great scenery on the donut production conveyor (see pictures). For those doughnut lovers – this is some thing to try.

Service was fast, probably due to the time visited. As usual, the aroma of fresh doughnuts always makes you buy more than needed.

I came in on a tuesday with 10 minutes left before the lobby closed, and I got the chocolate truffle donut: mainly because it has chocolate kreme on the inside. A woman with a gold crucifix pendant helped me out. She was kind. The donut was like $3.XX, and I tried eating it both straight after buying it and then microwaving it for 12 seconds later. The kreme filling melts with 12 seconds, and I ate it with a spoon like a weirdo to keep my fingers clean. I know this donut might not be the freshest quality since it was near closing, so I will just keep it real, it was okay, slightly stale. Microwaving fixed the texture a bit, but messed up the nice texture of the kreme filling. Overall pretty mid, typical kinda krispy kreme donut, not my favorite. My favorite donut from here is the chocolate with the original flavor kreme filling, but I rarely go out of my way to buy and eat it. Being lactose intolerate probably doesn't help either. When I saw the number of Google reviews this store had, I knew I had to overcome evil with good and be the 667th review! Praise our Lord Jesus Christ! Amen. 🙏🏻✝️💞🕊

Steve Carney

I came in on a tuesday with 10 minutes left before the lobby closed, and I got the chocolate truffle donut: mainly because it has chocolate kreme on the inside. A woman with a gold crucifix pendant helped me out. She was kind. The donut was like $3.XX, and I tried eating it both straight after buying it and then microwaving it for 12 seconds later. The kreme filling melts with 12 seconds, and I ate it with a spoon like a weirdo to keep my fingers clean. I know this donut might not be the freshest quality since it was near closing, so I will just keep it real, it was okay, slightly stale. Microwaving fixed the texture a bit, but messed up the nice texture of the kreme filling. Overall pretty mid, typical kinda krispy kreme donut, not my favorite. My favorite donut from here is the chocolate with the original flavor kreme filling, but I rarely go out of my way to buy and eat it. Being lactose intolerate probably doesn't help either. When I saw the number of Google reviews this store had, I knew I had to overcome evil with good and be the 667th review! Praise our Lord Jesus Christ! Amen. 🙏🏻✝️💞🕊

Nicholson Simon

Service was fast, probably due to the time visited. As usual, the aroma of fresh doughnuts always makes you buy more than needed.

Doesn't taste as good as I remember from 20 and 30 years ago. Disappointed. And not good music either. Sorry.

Just picked up a dozen donuts from the Concord drive thru. Highly disappointed. Firstly, the person taking the order was barely audible and neither could she/they hear us clearly. Half the items we wanted were not available. And then, they put the 'holiday mini' sized chocolate glazed donuts with the other regular sized ones. To top it, the donuts were not even fresh. We don't usually buy donuts so late in the evening, but it was meant as a surprise for the kids and the least you expect from a donut chain is fresh donuts!

Shruthi Rajamani

Just picked up a dozen donuts from the Concord drive thru. Highly disappointed. Firstly, the person taking the order was barely audible and neither could she/they hear us clearly. Half the items we wanted were not available. And then, they put the 'holiday mini' sized chocolate glazed donuts with the other regular sized ones. To top it, the donuts were not even fresh. We don't usually buy donuts so late in the evening, but it was meant as a surprise for the kids and the least you expect from a donut chain is fresh donuts!

Can’t go wrong with their doughnuts but their staff🤔💭 this place alone the name brand recognition should be packed with visitors because the location is in the shopping plaza. A lot of traffic. I may add that it was not busy when I visited in the morning to grab a cup of joe but I felt unwelcoming and rushed. Staff need customer service skills. At least smile and say hi, good morning or something. Acknowledge your customers. There are donuts shops, locals (moms and pops) to go to. Again I like name brand recognition, chain. But food hmm excellent..

This location feels dated. And the selection is the same. I always the pumpkin cake donut. Today, the person who assisted wasn’t very mindful of her gloves touching everything including the donuts that she boxed. Atmosphere just doesn’t seem sanitary even though it is empty.

Donuts were good, only reason why I’m giving a three star is because the oil looked like it needed to be changed. Service felt rushed but the cashier was nice.

J P

Donuts were good, only reason why I’m giving a three star is because the oil looked like it needed to be changed. Service felt rushed but the cashier was nice.

Sheila Williams

This location feels dated. And the selection is the same. I always the pumpkin cake donut. Today, the person who assisted wasn’t very mindful of her gloves touching everything including the donuts that she boxed. Atmosphere just doesn’t seem sanitary even though it is empty.

Swantaleen who was working the drive thru had a tone that made me feel like she was annoyed with me the whole time I was ordering. Especially when I asked her to repeat back my order to make sure she got my assortment correct. When I pulled up to the window paid and she handed me my donuts I checked and saw that the chocolate glazed didn't have as much chocolate icing as they typically do. I politely asked her to replace the two for ones with a little more chocolate icing. She told me that they were all like that. I just don't appreciate when people lie to my face because their to lazy to go the extra step. Honestly if this is now the standard for how much chocolate icing they put on their donuts your better off just driving an extra 10 minutes to the one in Brentwood.

I ordered donuts and an iced vanilla coffee like I always do. The donuts of course were good per usual. But they gave me an iced coffee and not an iced vanilla. I proceeded to tell the lady at the drive thru that I always order the same thing and it never looks this dark and she tried to tell me the light ones are lattes. But I wanted a vanilla iced coffee meaning you didn’t put the vanilla in it half and half/or cream. It was just dark iced coffee and she still couldn’t grasp what the difference was.

Super slow service - one person at drive through window and other person fulfilling online orders - no prioritization for people who are actually inside the store. 9:30am on Labor Day Monday and doughnut case has at least a few of each flavor.

Came to this location for some café and donuts and was left disappointed. For some reason this locations latte machine is always broken and they never have lattes or iced cafés available. Donuts are always good but I would like to pair it with a latte. Only regular café options. I ordered a dozen donuts and café and my café was cold so please kirspy cream i enjoy all your café options fix your machine.

Did you give me a wrong order?? I’m confused I ordered a dozen donuts + coke and received a box with 10 donuts and no coke. Did you give me a wrong box? What happened? I called at 9:30 but no one answered.

Walked in and waited 10 minutes before any employee came over to take our order. Employees gave eye contact and never came over until 10 minutes later. Very odd feel when you walk into the store.

I bought a donut here for my child. After eating it, he got thirsty and asked for a cup of water. To my surprise, they told us we had to buy a bottled water. Wow — this is the first place I’ve been to that wouldn’t even offer a simple cup of water. Very disappointing.

Ordered half a dozen donuts which included two lemon filled donuts. Decided I’d like to eat one on the road when to my surprise the donut had no lemon filling… at all. Checked the other lemon filled donut and the same exact thing. This didn’t really surprise me however because all the other donuts tasted like they had been left out as well as had been made in old oil. Tried to call to let them know to put some lemon filling in their lemon filled donuts for other paying customers but no one answered. It’s a shame they don’t uphold the quality of serving the public.

The employees don't honor coupons or deals as advertised on the app or even on their own menu. They try to charge more. Then the donuts we got were hard as a rock. Normal business hours, no excuse. Worst donuts you can get in the Bay.

Stop by Wednesday at exactly 9:30 because the website said you close at 10pm and I opened the door and went inside only to be told your closed. I get people want to go home, but if customers expect you to be open until a time you should be open. Bad business if you do this often.

I was craving for donuts so the day before I ordered dunkin I was surprised how fresh and delicious it was so today I decided to go for Krispy Kreme as soon I walked in I could smell strong chemicals, ignored it thinking they just opened so they must been cleaning then waited for them to bring the donuts out, as I was looking at the donuts thinking are those cake donuts because they were so small anyways I placed my order and got half dozen with some donut dots. As I sat in my car and tried them and swallowed the first bite I was soooo disappointed, I am not sure but the oil they use was still stuck roof of my mouth disgusting. Donuts were cold not fresh paying $24 for tiny cold and not fresh donuts was an instant regret. I don't think we will ever go back to this place. Krispy Kreme used to be my favorite place growing up and for them to cut back in quality and raise the prices is so disappointing. And at last I want to say these donuts is nothing even close to Paris donuts so don't put Paris on your boxes. No wonder Europeans laugh at our food quality and are disgusted by it.

I ordered coffee the taste Is weird and sour even not warm enough

Upon walking in, you could tell the employees hate their job and don’t wanna interact with anyone. The old blonde woman at the register was rude and would avoid customers. Same with the short hispanic girl. Moving on, they were out of original glazed and was told by the employee (tall dark skinned black man) that they would be ready within 5-10 minutes. Business was very slow, and we sat right in front of the display, making eye contact with this employee a few times. After 25 minutes of waiting, a customer walks in and orders original glazed. This employee serves up the donuts from the conveyor belt. We were waiting the entire time and he had never even brought out a tray to the display or told us they were ready. We never even got an apology at the register from him. He needs to be in the back punching holes in the donuts instead of up front with customers, because he has zero customer service skills. Same with the other two. Horrible first experience at this Krispy Kreme location.

The restrooms smelled like sewer or a sewer leak and the floors in the restroom especially are disgusting. Imagine now going right from the restroom to order your donuts. Very questionable. The donuts that are filled barely have any filling.

My visit to Krispy Kreme this evening was awful, but it could've been worse! At least I made it inside, unlike the many people who arrived after me, before posted closing time, and were not allowed in. As I was standing at the register, another employee walked up to the employee helping me and apparently instructed them to go lock the doors. The employee helping me said, I'm pretty sure those customers walking up want to come in. I asked-did they just tell you to lock the doors? As I glance at my watch, it's before closing time, and I confirm with the employee that they close at 9PM, the employee tell me-yes, but she wants me to lock the doors so I can start cleaning. Turns out, the other employee is the manager! It was before 8:30PM and I was the last customer they helped inside the store. They locked up the lobby and taped a paper on the entrance doors, directing everyone to the DRIVE-THRU ONLY! As I sat in the parking lot, trying the donuts, I was informing the swam of customers marching up to the entrance that they locked the doors and are not allowing anyone in. I barely buy Krispy Kreme donuts once every 3 or so years. This year, with my 4 y/o by my side, we splurged and got a bunch of premium fancy donuts along with the plain traditional ones. Turns out, the fancy ones are TERRIBLE! They were rock hard, and the taste was disgusting! And later that night my kid threw up all over me and the living room, and it was all the krispy kreme donut she ate. At $2-3 a pop, and them shutting the doors earlier than the posted closing time, I have to say this Krispy Kreme location sucks! I was sad when it closed. Was happy when it reopened. But they can go ahead and close up shop again, I'll be OK with it! Also! Krispy Kreme's website has 'Hot Light Hours' listed for this location but there is NO HOT LIGHT at this location!

The coffee tasted more like it was made with an Old coffee filter, mind you I was there at 6:30am! Then!!!!!!!!! 30mins into my coffee , my cup started to drink my coffee and itself. I’m not sure about y’all but a $3 cup is already expensive. And got it to taste bad, and melt away! 😒

Krispy Kreme website says this location is open until 10pm, but when I arrived it was closed at 9pm with a sign that says "New Hours"

Very disappointed in my box of maple donuts.. the donuts were hard as if they were day old glaze donuts and put maple on top to sell.. anyone who buy Donuts at Krispy Kreme know the glaze should be smooth.. and donuts usually melts in your mouth.. the icing shouldn’t be cracking with barely any icing and hard! I went through the drive-thru this afternoon thinking or assuming this location would have been better quality donuts than the Brentwood location..but I guess I was wrong..

ms lee

Very disappointed in my box of maple donuts.. the donuts were hard as if they were day old glaze donuts and put maple on top to sell.. anyone who buy Donuts at Krispy Kreme know the glaze should be smooth.. and donuts usually melts in your mouth.. the icing shouldn’t be cracking with barely any icing and hard! I went through the drive-thru this afternoon thinking or assuming this location would have been better quality donuts than the Brentwood location..but I guess I was wrong..

So disappointed. They "open" at 6 but nothing was available. Only last night's donuts, no hot available for at least 20 minutes. Ice coffee wasn't available as it was still hot. Regular coffee was just lukewarm, probably left over from previous night, and was very weak, though I've never had their coffee so that may be how it is normally. I won't try it again so I will never know. Counter staff at least told us the donuts were from last night.

Melinda English

The restrooms smelled like sewer or a sewer leak and the floors in the restroom especially are disgusting. Imagine now going right from the restroom to order your donuts. Very questionable. The donuts that are filled barely have any filling.

Emily

So disappointed. They "open" at 6 but nothing was available. Only last night's donuts, no hot available for at least 20 minutes. Ice coffee wasn't available as it was still hot. Regular coffee was just lukewarm, probably left over from previous night, and was very weak, though I've never had their coffee so that may be how it is normally. I won't try it again so I will never know. Counter staff at least told us the donuts were from last night.

Cedy L

Walked in and waited 10 minutes before any employee came over to take our order. Employees gave eye contact and never came over until 10 minutes later. Very odd feel when you walk into the store.