Kayleigh McDonald

Do not go to this taco bell I waited an hour in line before I just decided to leave . Other cars in line also left before getting their food. I could have ate at a sit down restaurant and got got my food fast than this . If this is an understaffed issue just close the damn place while there is no workers. this is pathetic . honestly i’m done with taco bell for good after this.

Kevin Bryant

They have this stupid automated thing that takes orders. I ordered 2 meals for me and my daughter. Get to the window, some crazy lady in the back screams “they only ordered one, it’s too late now” literally wouldn’t take my order. I drove off. Never again. Worst experience at a Taco Bell ever, and that’s saying something.

Austin Gilleland

I come thru drive thru at 3:20 am knowing they close at 4:00 am. They don’t say nothing in drive thru intercom I drive to side of building and they come to window saying they have no food. What kind of fast food don’t have food 40 min b4 they close? Why even stay open till 4:00 am? They should be ashamed! No business for them I take my orders elsewhere! This should be addressed immediately! I just go to cookout! They should be terminated immediately! This is sad what has Gainesville turned into lazy workers now we have no tacos in Gainesville!

Kayla Vickery

We went the other night around 2am. Drive thru says it closes at 4. There were two cars in front of us and it wasn't a terribly long wait to get to the window. Asked for no lettuce on the hard shell tacos, cheese only. Guy at the window even confirmed it once we got to the window. Cheese only. Got our food and they walked off without our drinks. We waited for 5-8 minutes for someone to come back to the window just to make our drinks. And they knew why we were waiting because he didn't even say anything about it, just made the drinks and then handed them to us, not asking if there was anything wrong with the order. Then walked off again. $30 for the hard shell taco to be wasted because it had lettuce on it. Then, the drinks were nothing but syrup. Such a shame the people working there don't care about anything it seems.

Maria Mendoza

I went took me almost one hour in the drive thru and never got my food the people that work there not fast enough about 5 cars drove off without food it was too long of a wait!!! I was very disappointed

Kristina Bolden

Just brought home my food. The shells where hard to eat i payed for extra steak and only got 4 little squares. No meat on the crunch wraps and we got 4 of them and no tomatoes. We waited 20 mins in line. I will never eat there again. And I love taco bell but not this one.

Nash T

“Closes at 4am” says the website we get there at the drive thru at 11 pm and the worker says “we can’t take no more orders. I was hungry after not eating all day and wanted some taco bell but hey guess they don’t want my money.

Valeria Limon

This Taco Bell is one of the worst and nastiest place to eat or have a family meal!!! Customer service is HORRIBLE especially coming from a manager or whatever position she is on ( diana or however you spell her name ) All i know is she is TOO OLD to be acting so unprofessional and disrespectful to customers For example i am a DoorDash and i respectfully came in the store to grab the order and they way i was greeted was TERRIBLE Not ONLY did she LEAVE me talking to myself but she told me that the store was to BUSY for her to provide customer service !! Like what the hell that got to do with me ? … i am here to do my job just like she was and everyone else there too. RESPECTFULLY if she doesn’t want to be there then she shouldn’t because things could have ended bad just because she DECIDED TO BE RUDE and stare people down along with unnecessary comments

Sahil Patel

I told them make it well done, but they always mess up my cheeses quesadillas, the whole crew is not serious just talking with each other and playing around. After 6-7 orders I file this review. Totally unsatisfactory. Plus we don’t have any near by Taco Bell. So guys go to any other restaurant to avoid this Taco Bell.

Charmy Shah

There needs to be a “Zero Star” option instead of just one. I ordered a veggie Mexican pizza , qesarito and craving box with Crunchwrap , chips and dip and chalupa and salsa verde burrito and a the whole order was messed up did not even receive one thing correctly The young lady that took my call over the phone was not even understanding and apologizing for the mess up and kept on saying ask doordash to get me a refund and this is the worst place to ever order food should get a whole new staff The pictures are what everything in my order looked like a burrito with no veggies nothing and no sauce where I was charged $33 dollars and again asked fo place the order so $27 and so I am not out of $60 no food My order number was 957295 and 957304 and I will for sure contact the district manager for this