The food was hot,and the customer service was great.

LOVE the mashed potatoes, can't decide between the Original or Crispy recipe as being best which is probably why I purchasee BOTH, but DEFINITELY the best biscuits!!

The staff was great and my food was hot and fresh will be back

Chris and his team are awesome!! He is so nice and patient and he gives amazing attention to his customers!! This is my favorite location!

The food at THIS KFC was hot and delicious better than most KFC's that I have been to. The server was very friendly and attentive. Overall a very good experience.

The service was very fast, and the manager in drive thru Amber was awesome

Drive thru was fast and the food was hot and good. The staff at drive thru had great customer service.

The food was good and hot, atmosphere was awesome... Love the gospel music playing!!

Online order was prepared quickly and correctly !

Fast, efficient, great job, friendly staff. Have tried other nail salons, this one is the best. Love the S&S nails

Food was great. This KFC is very clean and their sanitation grade is 99.

Every Saturday when ECU FOOTBALL TEAM plays, I get a bucket of chicken for half price!! AWESOME!!!

A bucket of 9 pieces of chicken and two sides was ordered and was delicious.

The Services was good and so was the food just the way I love it so keep up the good work and an have a blessed day

The manager is VERY friendly. I swear she must not have a life because she is always there! :) Always on top of things, it may take a few extra minutes, but it is worth having fresh made. My little girl and me have been going there for 2 years. She loves it! The all natural chicken is cooked just right. You can't beat the price. Yummy, yummy, yummy!

It's Amazing how the whole restaurant of this KFC change for the better by the courtesy of the help they hired, Thank you this you shows if the rest of the fast food restaurant can take ideas from.

Listen the Nightshift at this KFC is wonderful anywhere from 6 o’clock all the way to they close the best team y’all hear me I honest to God my chicken is always hot they always try to look look out for you when it comes to the best bang for your buck If you have not you will not be disappointed

Management greeted my warmly, recognized my military service and established rapport. Compensation for a longer than normal wait for a fresh batch of food to meet our request. Nice visit

Food hot & prompt!!! Both cashiers pleasant :)

Have had lunch here a few times. Food is hot and delicious staff is decent and courteous!

This is the quickest freshest and cleanest kfc I’ve been in eastern carolina everything was great

Great customer service. From past experiences from different KFC's I was expecting the biscuit to be hard but to my surprise it was so soft. Asked for a my chicken a special way and received exactly what I aske for. Keep up the great work

CAN I GIVE 10 STARS ! I love these guys ! Always polite and always quick this is my favorite KFC location and probably the only one I visit period ! Always good vibes and they give me the best quality hot and delicious and always just how I order never any issues .

The new chicken sandwich on the menu is a game changer. The chicken is always fresh and crispy. People are always friendly at this location. I wish the local Popeyes could take some lessons from KFC on how to serve up a fresh sandwich.

Always the best service.

Now you know we can't beat a good meal at a good price!! I grew up on it!! Love the hot wings!! I would recommend this one to people!!

Fresh hot and delicious every time! Great value. Super nice friendly staff also!

Aaryn Torrance

I unfortunately don’t come to this location often because I’m not always on this side of town, but every time I stop in the workers are so nice! They’ve never messed up my order. The food is always fantastic and the store is always clean. They never disappoint 😄

Aldkus Taylor

It was my first time being in this restaurant, so I was preparing for the worst case scenario. However, I found my experience here to be quite pleasant. The restaurant was clearly well-cleaned and the food was served fast and tasted delicious. Definitely recommend, and I’ll make future visits here if my work commute allows for it.

Elizabeth Ward

Came to the one by the hospital and they had great customer service! That’s rare these days! The food is always so good too! Thanks KFC crew! You rock!

ALex O'Blivion

I haven't lived in NC since 2007, and KFC was always my favorite spot. I was excited that it was still here, and both times that we visited, they did not disappoint. The staff were exceptionally friendly, the store was clean, the food was very good, very fresh, very fast, and my family were all very happy with their orders. Miss Deanna is on point with those delicious apple pies! Thank you very much, KFC.

Sha W

Ordered a 10 piece feast over the phone & Destiny was great. She had everything ready when I arrived & the chicken was hot & fresh. The line was a little long but I was so impressed with her customer service skills that I didn’t mind waiting.

Good service...I only go during the week because only three of the workers get the job done and your order want be all screw up and it's faster service.the manager is also on point.

Loved the food. Great price on Tuesday!

Had not been here in years! Staff was pleasant and food is great!

Great service, good food and the bathrooms were clean.

Good service , good food, very happy.

I visit every 2 days to pick up a 1/2 gallon of tea. I absolutely love the tea.

If you like chicken, KFC is the place. Experiences at KFC can vary. Most of the time, the food is good, but you can get some overcooked chicken on occasion.

Professional and friendly staff member. Food was nicely prepared and hot 🔥. This is real whole chicken 🍗. Not pressed meat like Chick -fila. I recommend KFC store 🏬.

Theresa Malone

We come here often. So we came in today 2/4/2023 we always eat in. No complaints at all, but while we was here eating we was watching employees wearing plastic gloves handling money then going to handle food with out tongs. So if they are going to be doing both, cashier and food they need to either wash their hands or change gloves out. Like I said no manger complaints...food always good and staff is friendly.

Polite staff but no receipt and gave me a 9pc original instead of crispy.

Did was good but I noticed that their PPE habits were lacking.

Food was good and hot, management would not honor promotion coupon even though the had done it before at sane location (even when I had proof). Also would not give me address/phone to contact their franchise office.

What can I say k f c KFC take your order the food is always good better check your order at the drive-thru they'll test it up in minute

Food was delicious. Staff was nice and polite. We waited a long time. Inside where food was prepped was unclean. Needed more staff. SAD 😔. Somebody need to hire more people to clean up. Food cost enough. I come from fast food and this is just wrong. I Won't go back.

We actually had fish as KFC shares with Long John Silver I think it is. The fish was delicious as were the sides but we were eating in and found it difficult to eat our fish in takeout boxes. They also got the order wrong and we had to wait for my mom's food for quite a while before we could all eat together. We then asked for plates and utensils to eat with. The potential is there but found them to be unorganized.

The food is average for a KFC. The young lady taking orders on this day could use some serious lessons on customer service. It's not the customer's fault that they needed something left off their tray they paid for. She was very rude to customer after customer.

Shannon Newkirk

Took a while to receive my food, but it was pretty good.

Rhonda Adams

The service was good, but the chicken was very subpar for both my husband and myself. The chicken tasted like it had been on the warmer way too long! We paid $18 for food we did not enjoy!

Dominique Bowen

Come on KFC 13 dollars for these? 😭😭 I usually love coming here.

Our Food was Leftover Chicken! Not Fried Fresh out of The Deep Fat Fryer! We had requested it!

2 employees at the front counter loudly debating on am employees lunch selection. Ordered my selection, paid for, waited 5 minutes, then was told it would be 20 more minutes.

This food is greasy af and will have u in the bathroom all night

Did not have enough chicken ready negotiating with customers including me on my order, chose to wait for them to cook more chicken, prepare staff also seemed to me as if it was an imposition, Cashier was very pleasant and understood the inconvenience

I went to this store at 3pm and the Counter staff is too arrogant and rude to the customer. It ruined the mood of my group.

Where in the world did KFC get the bird wings from? The wings were so small eating the three was like having one normal chicken wing. oh wait they were chicken wings!

Went to this KFC for lunch today. Ordered a$5.00 fill up box. At the window, she said it was $5.99. I told her it said $5.00 on the sign and she said the sign was wrong. Asked for buffalo and sweet and sour sauce. She said they didn't have any. And to top it off, when I got home, I realized she had shorted me$1.00 on my change and not given me a receipt. Will never go back!!

they want to tell you what they want to give you not what you want and what you paying for so if you don't want it keep it moving

Mr Thurman Collier

I was hoping to get some good after work, and once again disappointing, old chicken and dry smelly biscuit, feel like money wasted never again smh.

Beth Shelby

Drove through and placed a $60 order for my family of five. Got home and they did not give us two of our sides. I called and she said we’re open till 10 you’re good. No I’m sorry no nothing. I pull up to the speaker box after driving 15 minutes back to the restaurant to get my sides and told her I was the lady who called about my sides and she says drive around. I drive around she opens the window, hands me a bag and says you’re welcome and then shuts the window on me. Do better KFC. The customer service is so bad it doesn’t even matter if my meal tastes good or not.

D D

Ordered our food. 👍🏽 was handed our bag so we checked it. Was missing the 2 fries we ordered and the ranch and honey mustard sauces we asked for. Tell the young lady behind the counter and she gets our fries and 2 ranch. We said can we get the honey mustard too?, the girl lets out a huge sigh of annoyance and throws the sauce on the counter with an eye roll. If you can’t give me what I asked for when I ordered then give an attitude when YOU screw up maybe you should rethink your job choice.

NightNurse 4JAH

I give this place 2 stars because the eatting floor appeared clean as a whip & it looked organized. I was impressed with what my eyes saw. But the place smelled old & musty like mildew in spite of the wet floor signs all over the floor. The staff was unattentive & very unprofessional. Upon entering nobody was in site a full 3 minutes. No movement except my eyeballs. I didn't say a word. I wanted to SEE if how their kitchen was ran. I was NoT impressed. Then a worker approached me from the back & another appeared...the food was bad. I was so disappointed & hungry. The wedges were paper thin..I never had "wedges" like that. The chicken looked greasy & tasted like it was the resting pieces on the bottom of the tray that soaks up all the excess grease. I couldn't distinguish between the crispy & the original looking at both meals.(my tray & my friends). I showed him their sanitation rating which was 91.something. It was clean. But the food was nasty. The service was just ok. The workers were rude on break in the restaurant on their cellphones being loud & ignorant. It was embarrassing & made the place worse. I went to the restroom before I left & that was a booby trap. Toilet paper all in the stalls on the floor in urine and NO toilet paper on the rolls..but the big commercial roll laid on top the sanitary napkin disposal. How trifling is that. We both said we will never go back there AGAIN. And yes...I am a Chef and know what's right and wrong. The manager was there & she seemed burnt out with bad feet, back problems and no hustle. Unmotivated. Unproductive. 2 drive thru visits and 1 sit down patron besides myself & guest the entire half hour! I SEE exactly why....Smh. Waste of good time & money. I wanted a refund after the first bite. I hate to speak badly of a professional business but food IS my passion & I can't stand when my professional integrity is compromised by people who obviously just want a paycheck & no "food love" is felt in a supposed to be nourishing establishment. No LOVE. New mgmt PLEASE

Payed for the 12 piece family meal and they forgot my half gallon of tea and my cake before leaving. I got home and my biscuits are missing. They need help because somebody don't know how to read orders.

Poor customer service ordered original and they gave me crispy manager very impolite never going back there

Always serving dry chicken never ever had i had fresh chicken from here

The manager got my order all wrong and had to wait 25 minutes for some more chicken. So I got a refund

Wow. I had the worst overcooked chicken ever. And this is the better of the two KFC restaurant on Greenville Blvd, so I thought.

Such a bad experience we go here for "fast food" right? Well ordered our meal and then had to wait almost 1 hour for our food that is ridiculous

Worst service. I have ever seen bathroom and setting areas filthy.

This was by far the worst restaurant I've ever been in my life not one table was wipe down we had to use a baby wipe to wipe down our own table floors wet and sticky and the kitchen didn't look like it was much better went to get a booster seat for my son felt like it had tree sap on it went to restroom to wash my hands and there was nasty dirty underwear in trash can you couldn't pay me to return to this restaurant kfc/long John silver should be ashamed and disgusted

Ordered 3 a piece, received one hot piece and two old pieces of chicken. We were 10 miles away when we noticed. Won't be going back

Ordered a bucket of chicken and it was terrible. It look like it was cooked in old shorting! Don't recommend this location at all!

Didn't get fork with famous bowl, my husband's drink was wrong & they didn't put the cookie that came with my combo in the bag. First and last time I come here

Never going here again they forgot my biscuits the first time and i said eveyone makes mistakes but 3times!!!!!!! Your lucky they dont give out negTive stars

They were out of grilled chicken and stated it would be an 18 minute wait. The manager seemed quite short with me given it was 12:25 pm and the lunch rush hadn’t even started. When I order something else, my order took almost 10 mins and it was a small lunch box. They never apologized. I should have just went to ninja bowl, which is right next to it. They always have fast service and good chicken.

Highly PO'ed with the service. Asked for extra sauce for both sandwiches ordered. Went to the car to eat and the sandwiches were dry. Went back to ask for more sauce and was told no. Don't have any. Never have I asked for condiments and were refused. One or the other is the problem, not enough supplies or your employees are just plain lazy. This store should be ashamed that they are such a poor representative of this company.

I came here on 1/ 28 /25 and changing my review i had very good service from management and a guy named ouprian woolard they had a great team and service the food was good and hot and i really appreciate they're service please start selling jalapeños thanks for such great customer service

aited over 10 minutes for a $5 fill up box and the Nashville Hot Meal. The food was terrible. They drizzled sauce on the dry chicken strips and I could hear one of the workers over the intercom telling the person taking my order to pull the car up before I even ordered smh

I went to this store after work today. First time I have been to this store in a few years. The food was awful! The biscuits are hard like stale hard and the chicken taste like it was cooked in rancid oil! Will never go back to this store again!

THE SERVICE WAS HORRIBLE THIS DUDE NAME DARIUS WAS SO RACES AND MEAN IT JUST PUT A BAD TASTE IN MY MOUTH I WENT THERE TUESDAY NIGHT AND ALL I CAN SAY IS THEY LOST ME AS A CUSTOMER BECAUSE OF A MANAGER WANT TO BE REACES AND I HAD MY DAUGHTER THERE AND HE LOOK AT HER AND CALL HER SUGAR LUMP I DONT THIS IS APPROPRIATE AT ALL SMH KFC NEED TO DO BETTER.

I just came through drive thru no hello then shove the food out the window and didn't Tha k u or bye

Wings were hard as if they had been sitting out for hours .. drinks always flat needs new management

I ordered 2 fish & chips they said pull up cause we have to cook your order. I replied okay... Got home got ready to eat & both of the orders were greasy as hell. I call & spoke to a manager. Went back a week later & spoke with another manager & explained what happened. They had wrote my name down. I got the chicken & waffles instead & it was extremely good.

Trevor Swindell

Chicken was jerky - overcooked. 17.99 pkg was awful. No one amswers the phone for a complaint. Really sucks. My dog enjoyed the chicken. Oh and the sides were ice cold. Even the tea tasted old. Go to the hospital location.

ni daniels

I was so excited to hear the hot wings & potato wedgess were back only to receive chicken that had been sitting or that had been cooked in dirty grease

christian hinojosa

Whether its in person or through a delivery app, I've had nothing but bad luck with this store multiple times. From cold food, burnt food, canceled orders. This location is just doesn't deserve your hard earned dollars.

John Bryan

I deleted a good review from 3 years ago because this is beyond ridiculous. This is the 4th time in the last year that we order food, arrive at the pickup time… just to be told they are just now dropping the chicken and it’s gonna take another 20 minutes. The order is 3 sandwiches and 15 pieces of chicken. At 7:58 the order was placed and given a 8:15 pick up time. And in those 17 minutes… they never bothered dropping the chicken that was needed for the order. I walk in and I’m asked if I’m here to pick up a doordash order. I said no, an online order… she grinned and said “oh well, you gonna have to wait at least 20 minutes, he just now about to drop the chicken” And since it’s the chicken they need to drop, all of my other food will now be 20 minutes older. Every time it’s the same issue, no chicken to be dropped until I’m here to get it. I’m sitting here in a dead restaurant. No reason whatsoever for this kind of service or wait. I do however hear a deck brush being used to do floors, as a fast food veteran, I can hear the preclose being done. Maybe worry about your customers before worrying about getting ready to go home.. when you don’t close for another hour and a half. Sitting here typing this while a wait, so far I’ve been here waiting for 26 minutes. Have heard one drive thru order and no other walk in orders. Common sense response to this issue. When I ordered 17 minutes ago, drop the damn chicken. Then when I come in at the calculated pick up time.. you say… “3 more minutes and your chicken will be ready” And then I never write this review! Leave a happy customer, and come back a spending customer.

Debra Umphlett

OMG picked up a bucket today the chicken looked like it had been cooked and warmed over several times awful

Bernis Rogerson

KFC making people do there own ordering. So I guess customer's now have to do half the job on a key pad in front lobby.. Managers should refuse to do this for corporate.. it is a complete inconvenience without any discounts for customers doing their own work to get their food

Phyllis Ross

I ordered for me and my daycare for lunch, the customer service sucks...the female that took my order at the drive thru wasn't that bad but the Tall Dark skin Female with the wide hips at the pick up window was awful...she never greeted me or said have a great day or anything! Never received service like that.."SHE MADE THE STEREO TYPE THAT PEOPLE HAVE ABOUT US BLACK WOMEN SEEM TRUE! WORST SERVICE I EVER HAD!!!