HOBBY MONSTERs

Every Time... I mean every time I order a meal and fry's I get a large fry container half full...I'm tired of going back inside and complaining. It's annoying.

Chris Crouse

The A/C has been broken at this facility for over 3 months, it's 90 degrees outside. Not only are the workers sweating while cooking, you sweat while eating. Never saw anything like this before.

Joe

This store is supposed to be open for drive through at 6. That means that the restaurant should be ready to serve food at 6. It is now almost 7 and some Spanish lady gave me an attitude when telling me the chicken wasn't ready yet for chicken mcgriddle. Last I checked whatever shift that individual has, means be on time and ready. The food should be ready. Hire people that are responsible and know how to get to work. McDonald's....the multi-billion company...still can't seem to hire the right candidates..yet they want how much per hour?... Sorry but naaahhh. People that have trouble doing a simplistic job...and yes I've had hard jobs ...mechanic for example...so if.i have to be up and on point for my job I damn well expect a McDonald's employee to be do the damn same. Actually had to edit this ....this place is horrible when it comes to service...the managers act stupid when an order was placed 10 min prior on the mobile app. The people who work here...none want to walk the food out to curbside, or if they do it takes forever even when it isn't busy!!!!! Seriously get some new competent staff.

Frank the manger on shift is completely useless. Needed to add to my order because I forgot my son’s hamburger. was told by frank the manager I could not because I exceeded my limit of orders per car. So now I have to go else where to eat. Key word is eat else where which we will be doing for now on. Get domino’s it is locally family owned and they don’t disrespect there customers like frank

Lexi Hotze

I’m extremely disappointed with my experience at this location. I visited last Saturday with a friend, and this was the worst service I’ve ever had at a McDonald’s. When I placed my order, I wasn’t given a receipt. I politely asked for it at the counter, along with cups, and was told there was only lemonade available — yet we never received any lemonade at all. We ended up waiting an entire hour for our food, only to be given cold fries and cold cheeseburgers. The dining area had no napkins, no utensils, and no forks, which made the situation even worse. During the entire time we waited, we watched an employee stand at the counter on their phone instead of helping customers or preparing orders. It was honestly unbelievable. This store doesn’t deserve to operate with the staff it currently has. The overall experience was unacceptable, and something seriously needs to be addressed.

ericka lopez

I recently was there getting a happy meal for my nephew. I order a 6 piece chicken nuggets happy meal and ordered a side of ranch and buffalo’s sauce. I was charged extra .30 for a sauce. While about to pay I asked politely to remove the extra sauce my nephew doesn’t need 2 he’s 5. Anyways the girl KS #13 removed it while at the same time speaking on her ear piece making fun of me because I was asking to removed a .30 cent sauce all in Spanish and thinking i didn’t understand, lol . I received my receipt and my responds was ay muchas gracias. She went pale, like yeah you do that in-front of costumers? Yeah hope you’re reading this too. Thanks for making a nice person uncomfortable the same way I stared you down after. Yeah enjoy your 12pm clock out .

Yulia Tomilova

Disappointed that this McDonald’s is not open 24/7 as it says online and workers just passing by and don’t give single attention

K G

Except for Jessica, the other employees are worthless. It's like they're on vacation inside. They see me at the window. They make me wait. They ignore me. I waited at the window for 10 minutes. Three people were standing in front of me and no one was helping. Finally, I asked her name and she said Jessica. Jessica came and gave me my order which was ready. I thanked her very much. My order is ready. There is a tall young man who looks like a jerk and he saw me like a diver girl and ignored me.

Jeffrey Smith Jaramillo Amaya

In these hot times I became a lover of McFlurry M&M's and surprise I found a fly, I didn't go in to complain because the bus I was waiting for was already about to arrive, it's a shame they play with the customers' health

Anthony Cali

I'm all for efficiency, but McDonald's system of making customers pull into a numbered parking spot and wait for their food is taking things a bit too far. It completely defeats the purpose of a "fast-food" drive-thru. What should be a quick stop turns into a frustrating wait. I've found myself sitting in these designated spots for upwards of 10 minutes, even when there's no line at the window. You're left wondering if they've forgotten your order, or if they're just prioritizing the cars behind you. Meanwhile, competitors like Burger King and Wendy's seem to have no trouble getting your food to you at the window. They don't have these reserved parking spots and seem to manage just fine, even during busy periods. This newer system at McDonald's feels like a step backwards in customer service. It's inconvenient, time-consuming, and takes away from the whole point of a quick drive-thru experience. I understand the need to manage high volumes of orders, but there must be a more efficient way to do it without inconveniencing customers. Until then, I'll be taking my fast-food cravings elsewhere.

taylor s

as soon as i ordered the staff was rude. the floor was so dirty, the bathroom was covered in human feces and my mcrib was cold. if i ever come back here is to see it close down. worse macdonalds ever.