Geo M.

Food is standard KFC taste. Service is SLOW. I cant imagine this place having a drive through, the car line would back up to Queens Center Mall. This KFC needs more workers, I saw two ladies taking care of the cashier and the other lady preparing orders, there was a cook in the back. The line of people waiting was quite high, I waited on my order for 20 minutes. I may not have worked at any fast food restaurants but is it time to remove fast food from fast food? I mean the chicken is cooked, the side dishes are cooked, you just pack everything into a tray or a to go bag. Corporate needs to step in and retrain or get more employees at the frontline. Too many people were complaining about the long waits. Another thing this place needs a refresh, seems like it’s from the 1980s. Seats are strange and very uncomfortable.

Mikey Haripersad

The guy at the register was very kind and did a great job at taking our order. However the workers putting the order together did a horrible job. i ordered a large fries and received it only half filled. they also didn’t put any sauces or napkins in the bag . Very disappointed with how my food was packaged .

Guy With the Durag Have a Nasty Attitude . Expect Long Wait times ! i waited 30mins for my food . There is only 2 people working here. This Place is Understaffed ! all To save a dollar & Customers Suffer !

Just horrible. Spoke to Alex about the stale crispy chicken. Had to row out my bucket with 10 piece. O always buy KFC this is the first time I ever had this experience. The guy trying to tell me it’s fresh. Looks like he trying to sell what he had left over during the snow storm. This is just plain horrible. The food has no seasoning it doesn’t even taste like KFC chicken.

Hate this place. Felt like a bomb went off in my stomach after I had the fried chicken. Probably a sodium explosion. I don't feel like the place is clean. Not going there again.

Çisem Sarı

What kind of work system is this? I've been waiting for my single order for over an hour, and the employees are incredibly rude; they don't know how to communicate with customers at all and give angry responses, even though we're just telling them that our order is delayed and we've been waiting for a very long time.

Amelia Burns

I placed three online orders, upon arrival, i gave my name and asked for my order. A female employee and a guys with durag on his head were very rude. They say they dont have any order unfer that name. Eventually they found .They gave me my order. Wheni get to my car there were only two orders. I went back in to ask for my third order, the guy with the durag who i think is the manager got very aggressive acting as if I am a fraud or something. He finally found my order. I don't recommend this location. The employees don't know how to act with customer. They all need some training in customer service. Especially the manager (durag guy)

shotoklass

I'm the first customer at the Howard beach place, opened at 10:30am i walked in and asked for the $10 Tuesday special, and still had to wait about 15 minutes, they are open but they are never ready, this is not the first time, and please stop the bs about they are cooking it fresh, if they open at 10:30 it should be ready to go, people getting to work this is not a fast food kfc.

Stefan G

The slowest KFC I've ever been to. Food was good however.

Yishay TheWaxSculptor

I usually leave positive reviews, but my experience at this location was disturbing. While staying at a nearby motel, I came in and calmly asked about food that was missing from my order. The man behind the counter looked me in the face and called me a racial slur — not under his breath, but directly to me. I reported this incident to corporate, expecting some level of accountability, but I never received a response. That silence only adds to the harm. No customer should ever be spoken to like that. It was unprofessional, disrespectful, and completely unacceptable.

M Ramirez

Wait 45 minutes for a 5 piece nuggets and 2 biscuits.

vlad konyshev

If you don't mind to wait 20 min for chiken wings it's probably your place. Very lazy and unfriendly stuff

Katrina Pinckney

No syrup, waffle burnt and hard. Totally inedible

Miles B

I’ll let the picture say it all. This is supposed to be two chicken breasts. It looks more like a one chicken breast and a poor chick breast..... the smallest is a WING! yeah just got robbed... not forgetting they gave me wrong side sauce too. My first time at KFC :,( and last. Chicken was chewy..