This Applebee's is dirty and sketchy-looking. We came to use a gift card and almost walked out after seeing how dirty and dingy the floors were. \nThe gal that seats people was busy helping servers, …

This Applebee's is dirty and sketchy-looking. We came to use a gift card and almost walked out after seeing how dirty and dingy the floors were. \nThe gal that seats people was busy helping servers…

I don't understand all of the bad reviews, because I don't think I have ever had abad food at Applebees. I came here with the whole family and we had a great experience. Our waitress was super nice…

I don't understand all of the bad reviews, because I don't think I have ever had abad food at Applebees. I came here with the whole family and we had a great experience. Our waitress was super nice…

Last 3 people sit around bar got their own menus, silverware and salt pepper. 5 people here total...please bring a robot in to replace people asap...

Decided to get something to eat after seeing a new movie in the mall across the street. Walked inside the resturant. Had to wait a couple of moments to be seated. Ordered refreshments nd cheese sti…

Rachel Warren

Took daughter out for her birthday dinner. Got there around 7 and the place was pretty quiet on a Monday night. We had wonton tacos, queso dip, spinach dip and chips for appetizers. Two of us ate the sirloin steak dinner and my son ate the grilled chicken Asian salad. Everything was tasty but it did seem to take a long time to get the orders out to the table. The food had dropped temperature by the time it got to the table, but we still ate everything regardless. Our server was attentive to a point, but seems like he would have been better since he only had three active tables in his section. Do not play any games on the table top device they place on each table because they charge 2.99 per game, and we didn't even start it because the food came to the table. Asked for it to be removed from the bill and it didn't happen. Probably will not eat here again unless the reviews improve. It's a shame because this used to be a nice place to go.

Not friendly or inviting, acted like it was too much to take order, 15min to get chips and dip, and our wings were cold! Poor service, loud profane music, NO energy in the place! We will not be back …

Not friendly or inviting, acted like it was too much to take order, 15min to get chips and dip, and our wings were cold! Poor service, loud profane music, NO energy in the place! We will not be bac…

Not friendly or inviting, acted like it was too much to take order, 15min to get chips and dip, and our wings were cold! Poor service, loud profane music, NO energy in the place! We will not be bac…

Not friendly or inviting, acted like it was too much to take order, 15min to get chips and dip, and our wings were cold! Poor service, loud profane music, NO energy in the place! We will not be bac…

Take A Load Off DFW

Went on Christmas Eve. Not many people in the lobby. We were sat immediately and greeted warmly by our server, Skylar. Took about 10 minutes to get our drinks and 20 minutes to get our food order taken. We arrived around 7:20 PM. We’re very understanding and anticipated service being a little slower since it’s a holiday. Our group of 5 did not all receive our food until around 9:00. Our server told us that the kitchen is very backed up. We asked if they were understaffed in the kitchen. He said that they prioritize to-go orders since that’s what makes the most money. Seems like you should take care of the people that are sitting in your restaurant first. Our server was great and very apologetic. He was serving, running food and drinks, bartending, bussing, answering the phones, greeting people, working to-go, and he even let us know that he was back there cooking in the kitchen too. And NO, he was not the manager. The manager was nowhere to be seen. We didn’t get a discount on our food or even an explanation or apology from the manager. There was another girl there who I think was a server too. A young black girl. She wasn’t doing anything but standing in the corner on her phone. I felt bad for our server when that was the help he had. Where was the manager? Why was no one helping? Why was he doing EVERYTHING?

Tony M

Upon entering, we were not greeted and after about a 3-minute wait, we were informed by another employee that they were severely under-staffed that day. Our waitress however was very friendly and you can tell everyone was doing their best despite being so short-handed. We were seated soon after that, and we can tell our server was out of breathe due to literally running around. It didn't help that it was relatively crowded as well. We had ordered the chicken wanton tacos, the mushroom Swiss burger, and grilled chicken sandwich. The mushroom Swiss burger was overwhelmingly salty and the fries were very greasy and didn't look appealing. The floors were pretty dirty, but the bathrooms were clean.

+5

Nancy

The service was hit or miss, and the food was okay. I got this fiesta lime chicken and didn’t care for the giant portion of bland rice that took up half the plate. We waited forever for our food just to get the wrong order at first. But they were able to bring the right order quicker than we got our food. If I come back it might to to try their $1 drink special don’t know what to expect out of a dollar drink tho.

I know it's Applebee's, so I don't expect fine dining--but I do expect basic hospitality. When I visited, there were 3 active servers, 1 bartender, and 1 manager doing a shift switch. The only person…

I came here with a group of friends for my birthday. The manager Taylor is a joke. She was mad she had to do her job after the regular bartender called in. We ordered drinks around 10:30/11:00pm. S…

I came here with a group of friends for my birthday. The manager Taylor is a joke. She was mad she had to do her job after the regular bartender called in. We ordered drinks around 10:30/11:00pm. S…

Sat for 20mins and no server ever came. Literally already knew what we wanted to eat yet...nothing.So we left.

waited at the front for 5 minutes nobody greeted us and we finally got sat. The bartender was some brunette girl and she literally greeted us then forgot about us, waited for 20 minutes before we…

waited about 20 minutes just for somebody to come to our table. We ordered our food. The salad that came out with had too much Caesar dressing on it !! the steak that we ordered well done was, rare…

Waited about 20 minutes just for somebody to come to our table. We ordered our food. The salad that came out with had too much Caesar dressing on it !! the steak that we ordered well done was, rare…

Terrible service. Gave them 3 chances over the past couple of years. \nTonight was the last straw. \nOrdered for pickup. When I arrived, waited for 15 minutes and no one ever came out. Went inside,…

Terrible service. Gave them 3 chances over the past couple of years. \nTonight was the last straw. \nOrdered for pickup. When I arrived, waited for 15 minutes and no one ever came out. Went inside,…

Party of 4 on a non-busy Saturday. Food was undercooked and chicken tasted "off". 40 mins to get an order of mozzarella sticks that weren't completely melted. 1 meal item not even brought. Service …

The food was not good my plate was cold and burn from the bottom my wife plate had to much lime juice

The worst service ever , this location is terrible. We walked out, I used To go here and it changed. Was so terrible. Just bad service I’ll never go here again!

The worst service ever , this location is terrible. We walked out, I used To go here and it changed. Was so terrible. Just bad service I’ll never go here again!

The absolute worst bar service I ever had. Rude and unprofessional! We will not be back. I travel every week. The server was unbelievably rude. I can’t recommend this place at all !

The absolute worst bar service I ever had. Rude and unprofessional! We will not be back. I travel every week. The server was unbelievably rude. I can’t recommend this place at all !

Very nasty facility. food all under table , on chairs, and table. Waiters doing a horrible job serving . food was nasty and had to be remade twice . Just a very bad experience and the health depa…

Zetoreh Tebyanian

We asked to be seated in a booth, the girl said she HAD to sit us down at a table with bright lights that were blinding. Yet several booths were open. Our waitress Teara, seemed like she didn't want to be there. Horrible service by her. She forgot our appetizer and didn't even check on us once. Mike brought out our food and I mentioned that we were completely forgotten about by the lady he kept checking on us and even brought us chips and salsa to go. Mike was hospitable, kind and made things right. The lady though, should not be working with people if they bother her so much.

jackie mar

Service was terrible. We sat down and waited 30-40 minutes for our drinks until I asked a waitresss if she could help us. Our waiter Tyrone was not attending us at all. All he did was take our order and he walked passed us a million times without checking on us. The other table near us told us that their food wasnt even what they ordered. It was ours! So we waited almost an hour for food and drinks. We only got one appetizer and one entree and there was 3 of us. I watched all other waiters/waitresses attend other people quickly and checked up. Not just walking in circles and hiding like Tyrone. The manager was super nice and understanding of the situation once I explained to her. I understand there was one cook, but not bringing us our simple drinks until I asked someone else is absurd. I don’t think he has the work ethic to fulfill this jobs duties. Everyone else was great.

Carlos Moris

Complety Disappointed, ribs honey bbq were all the opposite, very spice, salmon came with a hair and the manager rude and unpolite, also they had like 4 tables and we waited for over 45 minutes to get the worst experience ever, they just ruinned my family lunch, now waiting for for over 10 minutes to get the bill, never again

warren fang

Decided to give them a chance despite the poor reviews. My mistake. These folks don't care at all about what they are doing. Stealing my money by leaving out shrimp and giving you something you do not want. It says it clearly on the sticker. chx/shrimp. 86 garlic mash. And this is what I got.

Lantis Russ

I know it’s Applebee’s, so I don’t expect luxury service—but I do expect basic hospitality. There were 3 servers, 1 bartender, and 1 manager switching shifts, yet it took 35 minutes for a side Caesar salad, chicken wonton tacos, and a sweet tea. My main course was already sitting in the window, and my server forgot the appetizers completely—then served another table who came after me. When the bill came ($38.16), the server told me, “Next time just order everything at once so it’s not a problem.” That level of customer care is unacceptable. I’ve been a General Manager in restaurants and nightclubs, and this was by far one of the worst displays of service and management I’ve seen. The only person who showed any professionalism was the host. Hopefully the management team reads this and takes it as a wake-up call to fix the hospitality standards here. — Atlantis Russell (@atlantis_russell)

Addison Donnell

The food was cold. It had no taste. All the food tasted pre packaged. The drinks tasted watery. I asked for ranch and never got it and I ask 3 times. No one came and checked up on us at all. The food was so disgusting. I will never come back again. Worst experience ever👎🏽👎🏽

Franckelle L.B

I will just go straight to it. The only thing i found positive was the server. The place was not clean, the food was horrible, and it left me wondering how they are still in business. I first had the 4 cheese pasta. The cheese was runny, and it wouldn't stick to the pasta it did not look like a meal that should be sold at such a restaurant, I had to change it. The server was helpful, he asked if i wanted something else, which i said yes to. I got the bourbon steak with mashed potatoes and requested that it should be medium well, it was so done it was dry inside and the mashed potatoes looked like something that was saved and wrapped in something and when i ordered it, it was dropped out of whatever it was wrapped in. My 2 year old could not eat his quesadillas, they were dry and did not taste good. He took one bite and refused to have any more.Overall, I was very disappointed.