Craig Athaide

Excellent service! Just what was needed after a long day.

Amy Ackerman

About 2 weeks ago we sat for half an hour and no server ever came to take a food or drink order. We got up and left. Going to try again today, hopefully a much better experience.

P-4

The best menu around.

Joel PD

They have a really nice promo on Wednesdays, you can get 2 drinks for the price of one! I ordered these 2 (forgot the names). One of them it's made with tamarind and the other one with mango. The first one tasted kinda odd but not bad. I really enjoyed the mango one. Here, they use this Mexican power for the cup borders, which is spicy, so be aware. Really nice and friendly staff members!!! I had the classic burger with these drinks, and it was great, actually, so were the fries. The rest of the food is okay. By the way, don't forget to ask for the "3 para me" deal (3 for me). Available only from Monday through Friday, at least at this location.

Alfonso Medellin

Cool place, cold beer and tasty food for hamburger/wings/ribs craving on game day/night. Great and kind service.

Establecimiento agradable, higiénico y muy recomendable para acudir con la familia y/o en plan de amigos.

Buenas promociones para comer y beber, conviene para grupos, buen ubicado, buen servicio aunque la comida no es tan rica

Buen lugar para pasar el rato, sin embargo fuimos por la novedad que tanto han publicado y la verdad dejó mucho que desear, además de que pedimos bañados en la salsa y ya una vez servidos nos comentaron que no tenían la salsa y que solo así tenían.

Servicio muy lento, les hace falta personal, lugar agradable y bien ubicado.

Sandra Menezes

Not bad. This was the only place nearby that we could eat at on the 31st of December without waiting until late or having a reservation. They were very accommodating with our dietary restrictions.

Bel

We had the bbq ribs, boneless chicken and 1 for 1 margaritas. We recommend the ribs. Staff showed his unhappiness when we didn't give his expected amount of tips.

Luis Tamayo

It's fine I just think the workers are great and they salary sucks I had a conversation with my waiter. Besides that not like the usa but it's tasty.

Cierrah W.W.

I never would’ve thought I’d give chilis a high rating as an American lol. However, the food here was delicious, much better than in the states. I’ve eaten at the restaurant and have ordered through Rappi. Both experiences were great. Great Tex mex food. I really enjoyed the ribs and mini burgers. Sometimes they put a bit too much sauce on the chicken fingers and the southwest rolls could be crispier. The drinks are also pretty good. I would recommend if you’re looking for a quick meal in the area. I also like the music they play on the tvs.

+5

Hugo Palomares

It's everything you would expect from a Chili's but with some nice additions. There's a dedicated menu for special burgers. The place is very clean and well kept and the service is beyond friendly. Im always happy to come here and leave completely full with delicious food.

Sinceramente pense en no escribir una reseña porque la comida estuvo deliciosa, pero el servicio me hace no querer regresar al menos a esta sucursal. no fueron groseros como tal pero cuando pedimos el tripple dipper nos dijeron que no se podian repetir dos veces lo mismo, nos lo dijeron de una manera un poco tosca asi que no supimos reaccionar. nosotros queríamos ordenar los mozzarella sticks normales y unos con salsa para poder probarlos, pero nos dijeron que no se podian repetir. En ninguna parte del menú dice que no se puede. vi varios videos de otras personas e incluso amigos que han ido a otras sucursales me dijeron que si se puede mezclar. luego yo pedí un vaso de agua la cual sabia a jabón, pedí luego un refresco refil porque de plano no me quería arriesgar a tomar agua. No nos dieron servilletas hasta que las pedimos y realmente no siento que valga la pena venir por el servicio.

Está bien para ahora en pandemia poco concurrido lo que la sensación de seguridad. Un poco que desear con la relación a costos y porciones siento que hay algo ahi que ni cuadra ni el sabor hace compensar el precio. En fin faltaría mejorar el menú.

Comida 5/5. Sirven desayunos. Ambiente tranquilo. Sugerencia: Ve con tiempo, el servicio es lento Atención/ servicio: 2/5. Hacen mucha diferencia en la atención a mexicanos y extranjeros, a quien se les da preferencia

Charles Duggan

Food is ok, service is a little slow. The side dishes they offer you with the meal aren't very good, had the salad and soup. Both were laughable. Burger was ok, fries were ok. The oil used to fry them should be changed. Atmosphere is the best part.

Maason Delgado

I do mot recommend the place. The service was slow and the drinks were too expensive.

+1

Nate Haas

Foods just a little off.. Chicken is not hand breaded, everything frozen. Wings aren’t fresh… Fun atmosphere but food below average. No FROZEN CHICKEN!

Daniel Jones

The food was very good but the wait staff seriously need some training! They spend their time chatting to each other rather than paying attention to the customers. We had to waive them over to order food, and again for drinks. There were more wait staff than actual customers, so they should have been busy looking after us to get a tip. Terrible service compared to other Chillis.

Teresa Reeder

The boneless wings were terrible, tasted like reheated in microwave, they were chewy. At least the beer was cold.

Tam C

Where do you start, we went here just as it was close to hotel and we'd eaten at a lot of places near us already and many places aren't open on Mondays. We'd tried to avoid chili's because well, seems odd going to chili's in Mexico. Wish we had avoided it. First thing, there are likely some sewage and water issues. There is a slight smell, should have left. (Sewage) Told myself to be more open minded old building etc. The bathrooms do not have water easily to wash your hands, took a while for there to be any. The tables were sticky and clearly had something leftover on them, again why was I still here? But we had wipes and cleaned ourselves. We ordered mostly sides in an attempt to get things we felt we would eat. Some came wrong (gave is seemed vegetables rather than grilled), mashed potatoes they chose to add a sausage gravey too that was basically jello looking, not to mention we didn't ask for gravy. The corn is soggy and there is little to no flavor. I could to on, but what's the point. This restaurant makes American/Canadian chili's I've been to seem high end. Won't be back, no matter how close to the hotel.

Sergio Villalobos

Slow service, food was tasteless, a real disappointment vs - other alternatives

+4

Es una burla la porción que mandan en verdad deja muchsisisimo que desear esa parte. Por sabor 0 queja en verdad delicioso, solamente no entiendo si en verdad así llega en la foto acababa de abrir el paquete...

Un lugar al cual le urge mantenimiento! Decidimos ir a este Chilis a festejar un cumpleaños, y la verdad dejo mucho que desear : Desde que llegamos pedimos una área específica y según ellos no se podían acomodar mesas ni sillas para un grupo de 10 donde pedíamos ( bastante vacío el lugar ) como para que no pudieran, y nos acomodaron en una esquina del restaurante o rincón como prefieran llamarlo, el clima no funcionaba nada bien por lo cual el ambiente de entrada era bochornoso por el calor, ya estábamos ahí y teníamos el tiempo exacto para comer y llegar al aeropuerto así que nimodo …. Pedimos los alimentos y la verdad en comparación con otros Chilis si le falta calidad a este, la ensalada, la pasta 🍝 y el plato infantil por mencionar alguno bastante menos ración … pero, lo demás bien a secas … se tardaron muchísimo con 2 platillos de los 10 que pedimos … ya todos habíamos terminado y aún no los servían ….( era un bowl de vegetales y una quesadillas ) ósea de lo más fácil 😵‍💫 ….varias veces tuvimos que pedirle al mesero, incluso cuando se acercó el gerente a pedir comentarios se le informó toda la molestia, mostrando tambn nuestra incomodidad porque estaba lloviendo afuera pero tambn teníamos goteras a lado de nuestra mesa que hacía que desprendiera un olor fétido … y aún así por la prisa que teníamos comimos, se ofreció a cambiarnos de mesa casi al final …. El mesero se disculpó y mencionó sentirse incómodo por todo lo sucedido … se que son un equipo y definitivamente no todo es su culpa … pues trabajan juntos … pero fue una experiencia tan desagradable que no volvería a esta sucursal ! Ojalá en verdad mejoren su atención y el mantenimiento al lugar ya que se esta literalmente cayendo y no es lo que uno espera de esta cadena de alimentos !

14:30 aprox Nos sentamos afuera (estaba completamente vacío) y mientras estábamos en el celular salió un mesero a decirnos que si íbamos a ordenar algo o nos fuéramos porque las mesas eran del restaurante jajaja mi novio le dijo "espera estamos checando" ni si quiera terminó de hablar y le volvió a decir el mesero que las mesas eran del restaurante, con una actitud* bien chocante A claro mi novio no entiende bien el español y yo estaba traduciéndole el menú que tienen en la página web, después de ser interrumpido y echado prácticamente ya no quisimos comer ahí

R Jones

Horrible margaritas and mid food. Don't waste time or money.

Alberto Perez

I had the worst fajitas ever. Do not expect what you usually get in other Mexican restaurants Here the fajitas do not come with Cheese, sour cream, rice, beans or chips and salsa you have to pay for it separately and they do not sell Coronas. Also they serve the tortillas wrapped on a piece of paper they don’t even bother to keep them warm in a tortillero… I forgot to mention tiny portions. I forgot to take a pic so I can share with you. Horrible experience.

Omboi

Some of the worst food I have ever had in Merida ever. I order the classic Buffalo wings and french fries. The wings tasted like they had been in a freezer for weeks, and the sauce was just boring. French fries comparable to lowest grade fast food in US. I also had a Hibiscus Margarita with Mezcal, it was ok. Don’t eat here, it’s also 2-3 times more expensive than all the best places in town.