Hanoo Kalbi
Koreanbarbecue · Northridge
Ofertas disponibles
Sé flexible, ahorra más
Sé flexible, ahorra más
Sobre Hanoo Kalbi
Hanoo Kalbi is a Korean and BBQ restaurant located in Northridge, CA. Rated 4.3 out of 5 by guests. Known for: Fast service, Serves local specialty. Popular for lunch, dinner. The menu features all you can eat, comfort food. Offers dine-in, delivery, takeout. Casual atmosphere.
Qué dicen los clientes de Hanoo Kalbi
Hanoo Kalbi is a popular Korean BBQ spot known for its friendly and attentive service. Customers rave about the prime beef, brisket, and variety of banchan. Some find the prices a bit high and meat quality inconsistent.
Platos populares
Ideal para
Tip: Go before peak hours to avoid parking issues. Consider the AYCE B option for a variety of meats like prime beef, beef tongue, and spicy pork.
Servicios
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Preguntas frecuentes sobre Hanoo Kalbi
Opiniones de Hanoo Kalbi Northridge
Services are the best, staff are so friendly and service mind.
The food here has so much flavor and the service is very good. Everyone is very attentive and friendly too.
It’s all you can eat and the quality of the food is so good. I should’ve tried the desert but was already full because of the amount of meat I ordered
Service was amazing and the quality of the meat was superb to korean bbqs we’ve tried in the area. Definitely will be coming back!
Really attentive service, we took our time eating and enjoying ourselves and never felt rushed. Would highly recommend just based on service!
This is my first time trying this place since it changed hands, and I am pleasantly surprised. The menu options are good, the plates of meat were large and tasted great, and the waitresses came by every couple minutes to check in on us. My only gripe is that I ended up overeating because we didn't expect the plate size!
One of my favorite Korean BBQ spots.
I love this place, I’ve been coming for a few years now and I like to bring friends and family. As long as you’re not sitting next to the front door you’re going to have a great time. I highly suggest the Chadol, steak and chicken. Rice paper’s a must.
Delicious galbi. Very authentic experience. Clearly Korean owned, and the food reflects it. The staff are very kind, they have Terra beer, and fantastic food. What more can you ask for?
Service is excellent, attentive, respectful and pleasant. The food is great. Best Korean barbecue we had so far. Price and meat selection is better than other AYCE Korean barbecue.
Friendly and fast customer service. I believe they either recently changed owners or just changed their restaurant name but the quality has not changed. I’ve been here a few times (both for pandemic - outdoor tent seating and now-mask mandate indoor dining) and have not had any issues at all. A solid spot for KBBQ.
I see why there's no parking here. Their food is amazing and the customer service makes the experience even better. Cindy is such a happy spirit. I Loved it. Will definitely be back.
$32.95 for primary AYCE (another option for slightly higher and more premium cuts). Solid service and refreshing of banchan / side dishes. Kind service and helped with larger cuts to be grilled. Would happily return!
Great place to get top quality Korean BBQ in the valley. Great selection of various meats start with "B" set, and it gets even better with "C" set. Good and fast servers.
Went to this place 06/25/23, evening shift and the our servers were amazing!!!! Service was 200% and hit the make too!! Such a big difference highly recommended TO GO!!! Thank you for the ladies for an amazing evening!!! Gratitude!!!! AMEN!
Best Korean BBQ restaurant in Northridge. Quality of meet is far better than other “all you can eat” restaurant. If yoi are into K-BBQ, you must check out Hanoo!
The service here is so attentive and genuinely warm. I looked over the wall to see what the rest of the restaurant looked like and immediately a waiter asked me if I needed anything because I looked like I was looking for staff lol
Excellent food and service. Marinated kalbi meat was incredibly tender and tasty. Side dishes (banchan) were plentiful and delicious, especially the fresh kimchee. And finally don't forget to get the dessert ice cream. Highly recommended.
Fantastic! Even though we didn't order alot, it was so yummy! Also I loved how friendly the staff was, their cheerfulness alone was worth going here.
An all you can ask, all you can eat. Delicious meats which came in a timely fashion. I especially liked the beef belly. The service was exceptional.
Food was great, staff was attentive. Due to the popularity and need for tables, once we asked for the check they cleared our whole table in about 30 seconds. They want ya in and out.
Really nice place to eat and the service was really fast and it was a pleasant place to go with friends after class.
Really friendly staff. All the meats that my group tried were great and we really enjoyed our time here.
My partner and I had a wonderful time! How server was such a delight! 🌸 Service was super polite and sweet, food tasted amazing and the choices are great, the atmosphere felt comfortable as well! I'm visiting from Canada and this is a 100% recommend!
Fantastic food here , everything has flavor beyond delicious. Servers here are fast & friendly ! It's the cleanest place I've been to. It gets super packed, but it's worth the wait. I've been coming here for a while now, and they treat you like family. 👍🏻
Always a lot of fun when you bring a friend that likes to do the cooking. I like to go with my son because he handles all the ordering and cooking. It's a great family experience. We had a great night tonight. Lots of fun and good food.
Great in every way! The owner and all staff are all very friendly and very attentive. The meat was very fresh and the marinade and sauce for the meat are delicious. They responded quickly to all our requests and even cut our meats while they were cooking. Top notch place to eat. Definitely will be going back.
The food here is utterly amazing and a definite MUST try! The service was great too! However, there are 2 things that I would like to share about the place to someone whose never been there before... a) it's expensive so be prepared to spend some money & b) that if you're going at dinnertime, be prepared to wait for a table because it is super busy, especially on weekends. That said, it is WORTH the wait! I promise! Just make sure to bring your appetite!!
Been coming here for 4 years! We’re always sat in less than 5 minutes, food is delicious, staff is lovely! Get the Brisket, and take advantage of the cheap lunch Menu B special!
This is our second time and like the first, we loved it. We will come again. This time we brought our service animal and she was accepted with fine but when they saw that she was the perfect family member they started to come around and give her compliments. The food was delicious, great service with a smile. Thank you.
My friends and I always come here to eat barbecue, they have really nice and healthy foods. The atmosphere is really nice and comfortable. The service is so good, they are so nice to us and treat them as how you want to be treated. As long being kind and polite to them they will treat you sooo well!!! I saw I child crying and the waiter jogging to that kid to ask what happened, then the waiter give that kid a popsicle to calm down that kid.
The BEST kbbq in the valley. Great service by the elderly staffing. They were there when I thought about reordering. Seemed they were trained well by an expert servers or have been serving for decades. Meat quality was consistent. Most other places 2nd, 3rd portions usually lack quality. But not here. Also my favorite was the cold noodles. OMG, this is what I'm going back for. Most kbbq places that have good meat rarely have good cold noodles or they have good noodles but meat quality is poor. Our server suggested and I'd trusted them with my ordering and WOW did it really come through. This isn't for the fusion loving bbq, but almost traditional Korean bbq. Was the best kbbq experience in 2024 so far.
One of the best K restaurants in the valley. If you like traditional fermented and seasoned vegies, you can have it here. Enjoy briskets and other marinated meats. Rice should have been cooked a little less H20 to make it less sticky.
Second time there and it was very nice both times. The lady’s who were on the floor where very nice and friendly and came up to us a lot to check if we wanted any more meats. No having to wave down any server which was nice. It is a bit expensive but it’s a very nice place.
Staff who served me is very pleasant, friendly and accommodating. Korean food is my favorite, so nothing can go wrong as far as I'm concern. I give the restaurant a thumbs up
Just finished my meal. The ladies there are so friendly and caring. They reminds me of my mother. Working at a restaurant like this when customers can order all you can eat, they have to work extra compare to working at a regular restaurant. But they are so kind and even gave me a free desert at the end. I am so full of meat and hapiness. What a great way to start the week! Thank you so much for your services!
This place was recommended to me by my friend so I have to recommend it as well to everyone. Met up with a friend to eat here. The place is neat and clean. The tables with grills are clean as well and not oily. We got seated right away. They offer 3 meals for the all you can eat. We tried the Meal A. The meats were all very good. The cut of the meats were just right..not too thick and not too thin unless you order a thinly sliced one. It was delicious! We will come back here. For me it’s a 10/10.
I go here almost every week with my friend, we're basically addicted at this point, and we are never disappointed. Friendly staff, great food, speedy service. I highly suggest the Rib Finger, one of my favorite meats that they offer. The parking can get busy, I reccomend going before peak hours.
We came in for the lunch special. Good price for Quality meats, quality service, and a relaxing atmosphere. As with most Korean barbecues, you can expect lingering smoke in the air. Overall, it is a great experience and I highly recommend anyone to come try their all you can eat Korean BBQ. They do have a tiered menu. So if you want more selections, you'll have to pay more. We got the A menu, which had plenty of selections. We did not leave hungry
The best Korean BBQ in the valley. We never have to wait for a table and the food and service is amazing! Try the spicy pork and the rib fingers you won’t regret!
Left my jacket in the restaurant and they ran out to give it to me, would trust this place with my life. Food was bomb as well 5/5
The best Korean BBQ place we've been to so far in the Northridge area. Nice, clean location with ample parking and lots of indoor dining space. Can accommodate larger groups in their separated dining rooms. Accepts reservations. The AYCE BBQ choices are great, which includes appetizers and side dishes, along with all the usual marinated meat favorites (kalbi, bulgogi, etc.). Staff was polite and accomodating, and helpful in describing the menu choices. Don't over-order because you can't take leftovers home, although who can blame you when they provide a good amount of quality, marinated meats to grill. Highly recommended.
Great food and quick service. We were seated immediately. Very attentive entire meal.
This is by far the best Korean BBQ place in the Valley. I come here once every few months. The service is friendly and the meat is delicious. I've been to all the Korean BBQ places in the Valley, but there's no other place like this one. Thank you!
The owner Young Choi is very cating and paying attention to every single table, we went on Saturday night, very crowded and we get a corner table. Its hard for waiters to check on every table often in such busy night but owner check on our table 4 times and even without saying any words he keep calling people to our table. It feels being special for that level of care.
Love their bbq. Meat is fresh and I love their beef tongue. Their sodas always taste too sweet and not authentic tasting. Service is friendly too.
My favorite KBBQ spot in the valley, never had a bad time here!
The OG KBBQ place in San Fernando Valley. Their service is top notch. Felt catered when we dined here with family. Used to be Tj and Fresh. Meat has quality and the ban chan tastes good. Get the prime rib and beef brisket. Brian served! and we ate! No need to be on a waitlist.
My friends and I had a wonderful time dining here last night when we came for some Korean bbq. The staff are amazing and we're very attentive to us. We went with the Ayce B option for the all you can eat. The prime beef, beef tongue, steak, spicy pork, bulgogi and brisket were delicious. The price is reasonable and worth it here. We would gladly come back again.
Hanoo Kalbi is a true gem in NorthRidge! The tender, flavorful kalbi and the variety of banchan make for an authentic Korean dining experience. The fun, interactive grill-it-yourself setup adds a unique touch, and the friendly, attentive staff ensure everything is perfect. A must-visit for Korean BBQ lovers!
I haven’t had KBBQ since pre Covid so it was time to come back. This place is under new management and a new name from before Covid. They are a few dollars more than other local kbbq spots, but definitely a fun experience. I came with two of my girlfriends and we had a lovely time. The service was amazing and they changed our grill multiple times, gave us refills, and brought our meats out quickly. They have two different menus to choose from depending what kind of premium meats you want. I came during the week so there was no wait. The weekends tend to be busy, but totally worth the wait!
Food was delicious and lots of choices. Our waitress was so sweet. Definitely one of the better Korean bbqs I’ve been to lately. It’s also near a Cafe 86. Will come here again.
I loved the location. The food was amazing and it tasted way better than other Korean BBQ places. The price is affordable and a bit cheaper than other Korean BBQ places you'd find around, which makes it worth it. Not only that the service that they give you is absolutely amazing and they made you feel like that they cared enough for you to ask how are you. Definitely worth recommending to check this out.
This is our new favorite Korean BBQ place. AYCE has been going down in quality, Gen is just okay, but this place ticks all the boxes. The Prime Beef and brisket are great, as are the sides. The service is outstanding, always checking on us and bringing everything super fast. This is the perfect spot!
Best service from a Korean BBQ restaurant I've had. They welcomed me and kept offering to refill Banchan. Mixed mild tofu was nice and slightly spicy with good amount of meat and seafood. It was moderately salty though, FYI. Galbi could use more sear, but the sauce sticks to it well. Overall, good food and great service
My friends and I had a wonderful time dining here last night when we came for some Korean bbq. The staff are amazing and we're very attentive to us. We went with the Ayce B option for the all you can eat. The prime beef, beef tongue, steak, spicy pork, bulgogi and brisket were delicious. The price is reasonable and worth it here. We would gladly come back again.
Hanoo Kalbi is a true gem in NorthRidge! The tender, flavorful kalbi and the variety of banchan make for an authentic Korean dining experience. The fun, interactive grill-it-yourself setup adds a unique touch, and the friendly, attentive staff ensure everything is perfect. A must-visit for Korean BBQ lovers!
I loved the location. The food was amazing and it tasted way better than other Korean BBQ places. The price is affordable and a bit cheaper than other Korean BBQ places you'd find around, which makes it worth it. Not only that the service that they give you is absolutely amazing and they made you feel like that they cared enough for you to ask how are you. Definitely worth recommending to check this out.
I haven’t had KBBQ since pre Covid so it was time to come back. This place is under new management and a new name from before Covid. They are a few dollars more than other local kbbq spots, but definitely a fun experience. I came with two of my girlfriends and we had a lovely time. The service was amazing and they changed our grill multiple times, gave us refills, and brought our meats out quickly. They have two different menus to choose from depending what kind of premium meats you want. I came during the week so there was no wait. The weekends tend to be busy, but totally worth the wait!
Food was delicious and lots of choices. Our waitress was so sweet. Definitely one of the better Korean bbqs I’ve been to lately. It’s also near a Cafe 86. Will come here again.
This is our new favorite Korean BBQ place. AYCE has been going down in quality, Gen is just okay, but this place ticks all the boxes. The Prime Beef and brisket are great, as are the sides. The service is outstanding, always checking on us and bringing everything super fast. This is the perfect spot!
Service was exceptional tonight. Servers were very polite, attentive, and helped with our food! Water was being filled constantly, sides were being replaced as we finished them, and orders were taken as we were finishing what was on the grill!
Great place! Delicious food, cozy atmosphere, and excellent service. We’ll definitely be back!
I love taking my family here. The meat is good quality, the service is out of this world.
Service was exceptional tonight. Servers were very polite, attentive, and helped with our food! Water was being filled constantly, sides were being replaced as we finished them, and orders were taken as we were finishing what was on the grill!
I go here almost every week with my friend, we're basically addicted at this point, and we are never disappointed. Friendly staff, great food, speedy service. I highly suggest the Rib Finger, one of my favorite meats that they offer. The parking can get busy, I reccomend going before peak hours.
This place was recommended to me by my friend so I have to recommend it as well to everyone. Met up with a friend to eat here. The place is neat and clean. The tables with grills are clean as well and not oily. We got seated right away. They offer 3 meals for the all you can eat. We tried the Meal A. The meats were all very good. The cut of the meats were just right..not too thick and not too thin unless you order a thinly sliced one. It was delicious! We will come back here. For me it’s a 10/10.
Good place, lots of meat. It's all meat. The meat is fresh. The meat is tasty. You cook the meat. You become the meat. They're all meat. We're all just meat. Meat eating meat. Delicious meat. Meat with rice. Meat with kimchi. Meat with more meat. The soju is nice.
It's a good place with decent quality meat , but the price per person has gone through the roof. Spent 56 dollars getting 1 beef with my meal
Great place for kbbq thank you hanoooo
The meat is good quality, the price is reasonable, and the service is great. They offer a wide variety of sauces and side dishes.
Came with a large group of friends. Parking in this complex can be hard to find. Service was good and frequent, and the banchan was delicious. However the cuts of meat could have been better seasoned and better quality. Good value though.
When you arrive, you are asked to wait, at this time you are served a table with rice and small snacks: kimchi, cucumbers, noodles and, like, a radish. Next, you choose the meat or fish that you will fry on the fire. We have chosen the top three positions on the menu. The meat was tasty and fresh. The staff is very polite and pleasant to talk to. I didn’t like that the dishes are plastic, but the problem is no longer what the dishes are made of, but the fact that they are decently worn out, the plastic is scratched. I had a cracked plate. The place is noisy because of the hoods, but with all this noise, they can’t cope and there is an unpleasant smell in the room, which you will most likely carry away on your clothes and hair. In general, the impression of the institution is good.
One of the better ayce kbbq options in the SFV. Service can be hit or miss depending on the night. Meat quality is good. Their short rib is the best dish offered in my humble opinion.
When you arrive, you are asked to wait, at this time you are served a table with rice and small snacks: kimchi, cucumbers, noodles and, like, a radish. Next, you choose the meat or fish that you will fry on the fire. We have chosen the top three positions on the menu. The meat was tasty and fresh. The staff is very polite and pleasant to talk to. I didn’t like that the dishes are plastic, but the problem is no longer what the dishes are made of, but the fact that they are decently worn out, the plastic is scratched. I had a cracked plate. The place is noisy because of the hoods, but with all this noise, they can’t cope and there is an unpleasant smell in the room, which you will most likely carry away on your clothes and hair. In general, the impression of the institution is good.
One of the better ayce kbbq options in the SFV. Service can be hit or miss depending on the night. Meat quality is good. Their short rib is the best dish offered in my humble opinion.
Food was very good and the staff were all very kind - especially to our young child. Price was a bit high for a "lunch special," but I would happily eat here again and recommend it to others. Solid 4.5/5.
The service here was absolutely incredible! Thank you to the hardworking staff here. The food was pretty good as well, the price was a bit high for the quality of food, but the quality of service is definitely 5 stars ⭐ They have a requirement of 2 or more people per party.
The service here was absolutely incredible! Thank you to the hardworking staff here. The food was pretty good as well, the price was a bit high for the quality of food, but the quality of service is definitely 5 stars ⭐ They have a requirement of 2 or more people per party.
The meat is good quality, the price is reasonable, and the service is great. They offer a wide variety of sauces and side dishes.
Food was very good and the staff were all very kind - especially to our young child. Price was a bit high for a "lunch special," but I would happily eat here again and recommend it to others. Solid 4.5/5.
Came with a large group of friends. Parking in this complex can be hard to find. Service was good and frequent, and the banchan was delicious. However the cuts of meat could have been better seasoned and better quality. Good value though.
the food was good but the price was nothing short of insane, the total is always going to be $100+ because you need to have a minimum of two people to be seated and order but each person is $41 but they also add a 15% gratuity that is mandatory with the bill. add a soda and its $108
Great and fast service. We got seated right away, drinks, sides and order was taken right away and was provided. Meat quality is okay. Main concern is that the $35 does not include any galbi and other sides… no other choices of sides pure meat. No lettuce wrap, fish cake, cheese corn or ramen none of that. They have 3 choices for appetizers but thats an additional cost.
Food was good but not enough for the price. All you can eat did keep us full though. Felt very rushed by the staff and they weren't friendly in the least but the food would come to the table immediately after ordering it. Really tight seating for a rather large restaurant which resulted in being super smoky inside. All in all was a decent experience but not stellar.
Food was reasonable, but I did not like that the best meats locked behind a more expensive menu when the regular menu is already very expensive. Also I did not like that a lot of the meats seemed thick. Overall it was fine, but Gen has better meat cuts, a better atmosphere, and is cheaper.
The quality of the meats are ok, there's no service as they just bring the food but not cooking for us even though they charge service fees w only 2 of us. Not recommended
The meat was decent. I have definitely had better. The sauce was pretty good but they give such small portions for them. The service was great, they were very attentive to us almost too attentive but very easy to get help from someone. It is a nice place. I may go again but I have had way better kbbq spots.
The quality of beef wasn't that good. Very chewy. The only tofu soup was good. Other than that, I don't think what we had and about the prices we paid for worth it. Also, you should be aware of gratuity automatically added to your bill for party of two.
The quality of beef wasn't that good. Very chewy. The only tofu soup was good. Other than that, I don't think what we had and about the prices we paid for worth it. Also, you should be aware of gratuity automatically added to your bill for party of two.
Was my first time and was seated instantly. It was a bit confusing at first since they have different menus. I went with friends and we thought we were looking at the same menu. We ordered our drinks and they messed up my friends drink order. They brought out the meat fairly quickly. Also don’t like that they have a limit. And before we could order dessert, they just gave us the bill. We were lowkey excited to try their cheesecake. But paid and left instead. Overall, for my first time it was alright.
It's a ok place but they need to hire pepole that can communicate with customers with the English language , It feels like they're always On top of your head making sure you eat and get out real quick because it's all you can eat. Make sure you double check your check stay over charge sometimes
Food is good, service is not. Some of the lady servers are rude. It feels like they are always in a hurry, like you're not even done placing all of your orders yet and they leave you. On top of that, they automatically charge you for high gratuity, even though the service is not good. Ive been here a couple times (thinking my next visit experience will be better) but ive had the same experience 90% of all my visits.
I called days in advance to make a dinner reservation for a party of 10 for my birthday. The guy on the phone stated the party would be seating together and to make sure the whole party has arrived before they will let us sit and order. We all got there and was waiting on 1 person who was running maybe 1-3 mins late. They called and asked where we were and they were going to give our seat away, mind you we were only outside waiting. We told them you guys told us we wouldn't have been able to sit down until our whole party has arrived. He then stated "oh yea" and then proceeded to say " were getting your tables ready right now" The late person got there a min after, we came in got seated and 3 different tables. A party of 10 seated at 3 different tables ? Back to back not even able to talk to each other lol If I would have known we all would have been seated at different tables I wouldn't have came to this establishment, the man on the phone should have stated that when we called to make the reservation. At the end of the dinner our bill came, we asked if we could split it they gave us attitude and slammed the bill on the table and said we can split into 4 and walked away from us. We decided to split into 3 bills, we all paid and they still charged us all gratuity on all 3 bills which im pretty sure they weren't suppose to do. But whatever. Sad this place has went to bad, I've been here before and everyone was friendly and kind but now it seems they rush you and don't care I wouldn't recommend this location for any party's over 5
Dead quiet, mid food, it was alright. Gyu-Kaku on top👌🏼
Our waiter was so rude. From the moment we got there, we felt like we were being rushed. We came at 9:25pm (they close at 11pm) and it was just two of us. We don’t take super long at kbbq as we go semi-regularly and have it down to a science. We would be eating and he would come over and take over our whole set up without asking. He was so short with us. The rest of the wait staff was so lovely, they were attentive and friendly to us. The cheque came out to $100.93, this was with an added 15% gratuity. It seems like that 15% gratuity gave our waiter an excuse to treat us poorly, despite us being paying customers.
The quality of the meat at Hanoo Kalbi was good — well seasoned and flavorful. However, the overall experience was negatively affected by the service and some operational issues. The waitress who attended us (Korean) never waited for us to finish placing our order; she constantly interrupted and left the order incomplete. On several occasions, we had to ask again for items because they simply did not bring everything we requested. They also never checked on us to see if we needed anything else. Instead, they brought the bill without any prior notice and turned off the grills even though we still had more than 30 minutes left within our allotted dining time. Additionally, they were not attentive about changing the grills when they became carbonized, which directly affects the quality of the food. The exhaust system also does not function properly, causing smoke to accumulate in the dining area, which made the experience uncomfortable. The food has good potential, but the service and attention to detail need significant improvement to match the restaurant’s concept.
DON'T CLAIM THIS IS ACYE when the owner is pushing the waitress to give as little meat as possible. Also, changing the grills to offen as a meaning of slowing down your consumption thus, wasting your consumption time !! Additionally, do not come to my table, take the tongs and start cooking my food in an effort to rush us out. The food is great, the service ridiculous as family members running this restaurant are tight with providing meats. This is why i want there!! For the meat. Do not miss the point. People do not want to give you 50 dollars a person plus tip and get rushed and feel as if you are a taking advantage of the house.
DON'T CLAIM THIS IS ACYE when the owner is pushing the waitress to give as little meat as possible. Also, changing the grills to offen as a meaning of slowing down your consumption thus, wasting your consumption time !! Additionally, do not come to my table, take the tongs and start cooking my food in an effort to rush us out. The food is great, the service ridiculous as family members running this restaurant are tight with providing meats. This is why i want there!! For the meat. Do not miss the point. People do not want to give you 50 dollars a person plus tip and get rushed and feel as if you are a taking advantage of the house.
Our waiter was so rude. From the moment we got there, we felt like we were being rushed. We came at 9:25pm (they close at 11pm) and it was just two of us. We don’t take super long at kbbq as we go semi-regularly and have it down to a science. We would be eating and he would come over and take over our whole set up without asking. He was so short with us. The rest of the wait staff was so lovely, they were attentive and friendly to us. The cheque came out to $100.93, this was with an added 15% gratuity. It seems like that 15% gratuity gave our waiter an excuse to treat us poorly, despite us being paying customers.
Horrible customer service, then they'll charge you more then stated for children and blame it on miscommunication. Oh yeah they'll take a tip without asking. I'm sorry but with the worst service ever and you want to steal a tip on top of overcharging. How is this place still in business
Do not GO HERE THE FRONT lady is so rude and they judge you by what your wearing , they denied me service not knowing I am very wealthy , also I seen roaches for the first time coming back in a couple months , I have to find a new spot now , BE CAREFUL and try to avoid Joann if you do take the chances she is very rude and doesn’t speak much English and will just tell you to leave
Great food, terrible service. Rude teenager
Its very expensive and we didnt ge5 enought meat we were 5 and 3 kids and we only get 1 table we order meat 2 times because rhe were bringing 3 at time but not everybody ate together firs 1 gruloup then another group they would take time to bring the meat we ate more salad and soup then meat and per person we paid 32.95 but with 1 fountain drink end up paying 50 dlls
Never coming back. The servers act confused and very rude. On top of that the owner or whomever came up to my bf and I to tell us on how to eat our food should learn how to talk to people first of all. why couldn’t the server let me know there was something wrong about anything going on at my table? Then the server came up to me and took the tonsils out of my hand to tell me they are going to change the grill top, there’s no need to grab stuff out of customer’s hand…..we’re not children. The fact they put a 10% gratitude for tips is crazy because they would’ve gotten 0 with the nasty service. There are so many servers in other restaurants that deserve that % , but not this place. Not once did anyone come up to our table to ask if we needed anything. Except to point out something to correct in the rudest way. Very uncomfortable service and the food was trash. Oh and plus they are constantly watching you like a hawk. You could be enjoying your meal for a moment, look up and about 3 workers are watching your moves. As a server myself, this was a nasty experience and money could be spent better at the korreean bbq up the street.
What happened to this place? New owners ? The food quality went way down as the prices went way up. Looks like they took advantage of the Covid trend … the manager is extremely rude and has no regulars for customer service instead she comes at the table like a dictatorship and demands her rules of the restaurant instead of trying to make the customers happy. I’m your customer not your child don’t forget that!!! Very discriminating against their customers. We have gone there since my children were babies and I have watched it go downhill. What a shame. Upon my exitus amongst many other things I told the manager that I had to spit out have to meet because it was inedible due to the quality at dryness and chewiness. She made no effort to look into it, or give me a peace of mind, except ignore me and throw backlash at me as she stated that nobody else complains there. Look at their yelp reviews. There are tons of one stars. I suggest you read them. I will be calling the BBB and the Health Department as well!!
Came for lunch special menu i saw on google. It was around 1pm. There was no special. 2 people party. They added a 15% gratuity to our check. I wasn't told of any time limit or any reason for the gratuity added to the receipt.
AYCE bbq was good overall. The servers were rude and reluctant to fill our orders. There was four of us and we can only order two items at a time. We felt awkward and insulted and have been to many ayce k bbq. We left the place hungry.
I’m not the type of person to leave reviews but this place is not it. They charge wayyy too much for mid quality service. The food tasted bland and the drinks tasted like soap. Like if they didn’t wash the cups correctly. The whole time I was there, we were thinking that we should have waited in line at gens. Rather wait a little for better food and service
Disappointed. One word, dissatisfied. There are so many things that I don't like nor recommend about this Korean bbq. I have NEVER been to a Korean bbq that automatically charges a 15% gratuity fee no matter what service you receive. This place is deceiving. In the beginning, the owner and the guy were nice and friendly but then it just went downhill. Like wow, after the first two meat orders, customer service just dropped. The lady/waitress was upset at us for double ordering on the second round but it was their fault for not communicating with each other, and for not checking on us in a timely manner. At this restaurant, what is service? Within the hour and 30 minutes of dining there, we were not attended for a good 30-40 minutes. My boyfriend and friend were disappointed and upset at the fact that our waiter was attending the bigger group rather than us. We didn't ring the bell mainly because we didn't want to annoy them even more. We tried flagging down our waiter and waitress but WOW, they see us but just provided horrible customer service in return. What exactly happened, you may ask? The lady was on her break 'supposedly' but face mask was down and obnoxiously chewing and responding to us 'I'm on break, ask someone else.' Like WOW, and when we finally reached our waiter, he's like 'Oh, you done now?' My boyfriend asked 'Can we please get rice paper and rib finger? politely. Then, the waiter repeated what he said but in a horrible manner. My boyfriend repeated himself but angrily, because he gave us the check when we didn't ask for it and said 'I'm going to place this here.' If I can write 5 reviews, I would because I want people to see that after new management and renovation, this place just went down the drain. 1000000/10 NOT RECOMMENDED! Please hear my warning and save your money and go elsewhere for better service! Also, food was 7/10 but service just made this review a 1 star.
We come here pretty often and it has mostly been pleasant until last night. They sat us in a separate room, where the waiters were barely coming. I have to beg to get our waters refilled at least one time. They kept asking for our order and never bringing it. We have to ask different waiters. One lady told us that we were only allowed to order 2 meats, even thought it said we could order three. Anyways it didn’t matter cause she never brought it. Our whole party was barely an hour in and one of the ladies told us we needed to leave cause we had exceeded our time,In a pretty rude manner. we ask if we could get last round at least. Brought us only one meat and it was the wrong one then I asked if she could tell us when we go there to see if they had a timer on us but she just went around brought another server and then I’m pretty sure he told them we hadn’t been there for the hour and a half that they say people are allowed there. Then they told us the boss was pushing people out cause it had gotten so busy. I feel bad for the waiters if they are put in that position but it is not the customers fault that you don’t hire enough servers so they can’t really provide a good service to them. It was really nasty the way we were rushed and she didn’t even try to understand us. She just kept pointing at the menu paper as if we didnt know at what time we got there. It seems this place is getting ruined by greed. Pretty harsh, but we are gonna start going to other KBBQ around. Kinda sad after we come here almost every week
the food is straight bad. we were having hard time finding at least any delicious item in the menu. there are a lot of better kbbq places in korea town, just don't go to this one. they also charge 10% tax and 15% tips included to your check
I placed an order for one item for pick-up. Guy on the phone said okay. I drove to pick it up. Lady comes up and said only one order? I said yes, she said “we cant do it” and walked away. Got me real annoyed. 😒 wasted gas and time for nothing. Update: Manager and Lead Staff called me multiple times apologizing for the incident. They also mentioned that they talked to the lady who gave us that unpleasant treatment, and offered us a free food if we ever want to come by. Not sure how we feel about coming back, but we appreciate the staff calling and addressing our bad experience
Over priced, for one person they want to charge twice for all you can eat. The price says $23.95 but I ended up paying $60.94. I sure won't eat here and bring people again. Oh yeah, I forgot to mention they automatically take your money for tips without first asking the consumer.
Over priced, for one person they want to charge twice for all you can eat. The price says $23.95 but I ended up paying $60.94. I sure won't eat here and bring people again. Oh yeah, I forgot to mention they automatically take your money for tips without first asking the consumer.
I went here to get kbbq with my boyfriend as a late birthday dinner celebration, for the most part the meal was fine, however towards the end of the meal, while I was chewing I felt something in my mouth, I pulled it out to see that it was, a wire from a Brillo pad. I felt very disgusted, and I waved over a male waiter to show him it, and he began to argue with my boyfriend saying it must have been on the grill, but on a personal level that doesn't change the fact IT WAS IN MY MOUTH. I felt so disgusted and upset, they didn't even ask if I was ok or say sorry until the manager came over, my boyfriend and I immediately got up after they left the table, and went to the counter to pay, they comped just my portion of the meal and apologized at the register which was the least they could do, however I feel they handled everything very poorly in the moment. I am never going back and hope that they're more careful with their equipment in the future.
I went here to get kbbq with my boyfriend as a late birthday dinner celebration, for the most part the meal was fine, however towards the end of the meal, while I was chewing I felt something in my mouth, I pulled it out to see that it was, a wire from a Brillo pad. I felt very disgusted, and I waved over a male waiter to show him it, and he began to argue with my boyfriend saying it must have been on the grill, but on a personal level that doesn't change the fact IT WAS IN MY MOUTH. I felt so disgusted and upset, they didn't even ask if I was ok or say sorry until the manager came over, my boyfriend and I immediately got up after they left the table, and went to the counter to pay, they comped just my portion of the meal and apologized at the register which was the least they could do, however I feel they handled everything very poorly in the moment. I am never going back and hope that they're more careful with their equipment in the future.
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9711 Reseda Blvd, Northridge, CA 91324
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9711 Reseda Blvd, Northridge, CA 91324
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