tommy shuffield

Over the years I used to come here for the salad bar, but they took that away now when I order the chicken, it’s not as much meat as it used to be. I’ve came a few times just to see if it was me and I got a small piece, but it turns out if you really want enough chicken you gotta order a whole chicken

Simon Orton

Good food, terrible customer service. We ordered online and on arrival had to wait 30 minutes. Stuff happens of course but the women taking orders simply didn't care. When I complained she simple said "I didn't ask you to wait". So just hope your food is ready on time because otherwise they are just not interested. Shrimp tostada was great btw.

Dylan Perneel

I've gone here most of my life and always loved it. Last few times I've gone, however (specifically in the last few months), the dining area has always been extremely dirty and messy. We are normally one of the only people eating in the dining area and do not go at busy times. May be a staffing issue (which I can be empathetic for), but it was definitely not a pleasant experience. Food is always fantastic, though!

This was on a drive-through order went through added extra things that are not on the menu such as I wanted a side of cilantro and onions after I left, I looked in the bag and there was no cilantro and onions. I was at the store next-door so I just came back and got them went to the drive-through. They gave them to me no problem then I got all the way home and my wife asked me why didn’t you get any chips? I go I ordered them. I totally forgot when I looked in the bag so I didn’t get the chips. I ordered two tostadas one tostada shell looks OK. The other one looks burnt very dark like it was left in oil too long have not even touched it yet. Probably won’t go to the drive-through again just go into the store and double check everything before I leave kind of disappointing cause we do like the food.

Ernest Cook

I am a digital native but it is Really bad service when I have to put my own order into the system and no one can correct it when it fails to recognize a valid id for a veteran or senior discount .

Place was dirty, floor so dirty shoes stuck to flour ! Only 2 employees available! Chicken was VERY DRY !!! Breast , thighs , legs NOT FRESH AT ALL

Maria Romero

Lady in drive thru is VERY RUDE!!!! I have a family of 6 I've been a costumer for like ten years .I always get the 16 piece meal since we're a family of 6 so I always ask for more sauce since they always put like 5 the lady in the drive thru gets very mad and rolls her eyes. I tell her that I can pay for extra salsas but she ignores me . Never going again ..

Tiktok Account

Food is good I’ve came here for years but I recently started getting my food pick up & the lady in drive thru is EXTREMELY rude , customers do not deserve that treatment specially if your getting payed and we are buying . The lady almost drops my food bag when passing it on to me 1. Rude ! I asked her for sauce she says “ oh my god “ in my face ??? Just makes me not want to eat what i just bought . That’s just bad service bad attitude . I’ve read recent reviews and most customers relate . My review isn’t the first one. About this lady. But you guys will do something until there’s more complains.

Veronica Avilez

Stopped after a long drive, paid $48 for 4 orders that was full of hard burnt stale clumpy rice mixed in. What a waste of $$ and disappointing to say the least. NO BUENO!!!!!

KT JANE

NO POLLO in POLLO BOWL!!!! Ordered ((numerous times without errors)) pollo bowl and there was literally NO chicken in it. Didn’t check it before driving home as this has not occurred before……wow……disappointing indeed.

Kat Tinsley

I am sad. I spent $16 for a double tostada. I know I'm lame asking for no lettuce, no salsa, no cilantro. But I got no Avacado and very little chicken. Also, the desk lady rolled her eyes at me and literally threw my food in the bag. I am sad, the flavors are great but my meal was NOT worth what I paid. Do I continue to go knowing I consistently receive that type of service, or do I just not get the food from there anymore?

Dawn Grom

Ordered a chicken burrito for lunch today was eating it not at all as described then to my surprise I almost choked on a bone. This could have been a catastrophe I will never eat there again

Jose

Rude as hell, they had no cilantro and didnt tell me until I walked back in didnt offer up anything to make it right. Ashish the manager himself said “what do you want me to do about it?”