Subway

Don Swetnam

Waited at counter for 10 min, messed up my wife sandwich. I told them everybody makes mistakes. Then wouldn't take my coupon because we didn't buy a sandwich. We just paid for our meal, I think that's buying a sandwich. Adrenna was horrible at the register. That girl needs fired.

Tami Mcclellan

If I could give no stars I would. I had my son wait here after school I was maybe 20 mins away to order him food and myself and the manager told him to get out him nor any other teenager was welcome if they weren't purchasing anything, didn't really give him time to say he was waiting for his mom. However when I did get there and ask to speak to the district manager or corporate she refused me service.

michelle zielinski

I placed an online order as I have before at this store and I ALWAYS go through the drive thru and pick it up, well today I was told that my sandwiches were inside on the rack so I said can I please just get them at the window and was told no, makes absolutely zero sense to me and they weren’t busy as a matter of fact there was no one inside or at the drive thru. I have NEVER been a fan of this subway but keep going back because it’s convenient! Subway do better and please make it make sense to me! Let me add I’d give zero stars if I could but you have to give 1 to leave a review 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

Natalie Jenkins

Ya might as well eat the dirt in the parking lot bc at least it’s what you wanted, they never get my order right. You HAVE to go inside otherwise they rlly just put whatever on it and call it a day. Following directions is their biggest issue. The lady there literally tried telling me what I ordered versus what I didn’t order. I went inside to talk to her about it because I was over the window situation and she went in hid in the back until I left. The teenagers there do a better job than the adults.

Jennifer Benge

I order a wrap meal and a Philly Steak Footlong with everything but hot peppers, banana peppers, and olives. I added mayo and smashed avocado. I get my food and wrap is made fine, however I receive my sandwich and get my meat and peppers and onions. I call to speak to a manager and she finds my order and I get questioned about what was actually on my sandwich and then told that she will go check the cameras and call me back. 10 minutes later, I am still waiting for a phone call. Do not recommend order delivery, I would go into the store itself so at least you can see what they are putting on your sandwich and you won't be questioned about it later. Poor customer service. Over a sandwich that I paid for.

Rachel Lafferty

Prices are ridiculous anymore. One footlong ham and cheese, one rotisserie style chicken wrap, and 2 cookies came to $23 and change. They only have white wraps now, gross. If I wanted a burrito, I would've gone to Taco Bell. I asked for Chipotle sauce on my wrap and only tasted it in one of the bites. The girl working the drive thru register had to ask me what I ordered so she could ring me up. And then she asked me again because for whatever reason she seemed to be dazed and confused. Her 2 inch long acrylics were also very disturbing to see considering the industry she's working in. Gross. Back when I was a teenager, the Subway manager didn't let anything slide for the employees. She's apparently become soft over time. The place may have had a recent face lift, but the service and affordability has gone downhill at an alarming rate. And we all know the owners are doing well enough and don't need to be charging $4-5 more than the national average for these mediocre sandwiches.

Anne Kreutzer

Poor Customer Service!!! Very young employees do not engage, smile, or ask, "How can I help you?" They don't talk to be heard. When I asked a question about what drinks come with the combo, the girl rolled her eyes and mumbled as if I were trying make her job harder. I was the only person in line. The total was Very Expensive. Finally, I was presented with 6 items from my order. I asked for a bag. The cashier handed me the bag without a word. She just stood there. I put the items in the bag she provided myself.

Kevin Petrowsky

Had one of the worst experiences at this location. Not only did the drive thru take forever, but they also over charged me almost 20 dollars by adding two extra sandwiches to the order. They then voided the order and recharged my card again. How long will it take to get 50 dollars back into my bank account? The young girl running the window ate cookies instead.

Lana Love

I’m not usually one to complain, but this was the absolute worst service I’ve ever had at the Peru, IN location. I’m not kidding when I say that I waited in line for twenty minutes drive thru. I thought maybe they were short staffed, so I waited patiently. Upon pulling up to the window, I see there’s three people working. So not short staffed. The young male at the window took two minutes giving us our change, and dropped it on the ground trying to hand it back to us. Didn’t even say sorry just closed the window. I finally get my sandwich (BLT) and there’s no tomato, and it isn’t even toasted like I asked for. Thanks for the worst service…. Not.

Patsy Raber

I ordered a fresh melt today and wish I was able to post a picture! Half the sandwich had grill marks but everything inside the sandwich was cold and not melted the other half had no grill marks and was cold! When I called I was told “yeah, we can’t do anything about that, we put it in the bag and press footling on the toaster”. Well okay then!!! Oh my …..I’m still laughing at this experience. I can tell you if you are ordering this to try based on the picture DONT!