Subway

Amazing staff, love the food, great atmosphere

The only place that had a Lobby open at a drive-thru that didn't have 10 cars in it

Good sandwich to much talki g not enough sandwiche making

Chain restaurants are usually the same. Until it comes down to friendliness of the employees, and this subway has the best

Great food! Great Iced Tea! Great service and location!

They keep it spotless! The bread is always fresh.

Fast workers, great subs, and friendly atmosphere when you come into order a sub.

Great food. A little slower on service than most, so don't be in a hurry.

Yummy! I never know if I should try something new or have the same thing. It's always good!

Great place to go for a good sandwich. Word to the wise.... go inside so you get what you ask for!

They did fantastic on my sandwiches. Keep up the good work

Extremely busy...but the staff rocks! Great food and great employees.

Always love a good sub, and they still have my stand , by chicken teriyaki. Yum!

Today was a good experience at Subway. Service staff was great, professional, friendly, and just outright perfect. Thank you, Subway, for this great group of workers.

I was there at 7:48 this evening april 28th 2021 ..the employees were all very friendly and working hard, it was a very good experience ... thank you younger generation for working and having mannees.

The staff was right there ready ro prepare my meal. Very polite and the veggies were crispy and delicious.

The young man making my sub tonight was a real sub artist! And he has a great personality, friendly, great customer service.

Best place to eat top tier food and service

Decent price for great tasting food that's made the way you want it, what else can I say? The deals are great, the food is worth every penny and it's well kept (at least when I've been there) I can't remember the last time I personally had a bad experience at this Subway.

Ok I don’t know if it’s just me but why do all Subways look like the inside of a ski resort? There’s always the wood everywhere and high ceilings. But on the food side of things everything was done right and quick.

I moved away quite few years ago but no mater where I go, no subway is as good as the one in Peru, IN. Always fast, and the bread makes the sandwich and the bread is always fresh and has the prefect crunch after being toasted yummm!!

Stopped here for lunch on a road trip. Staff was friendly and service was quick! Sub was good - overall good experience.

The subs were exactly as I ordered them. Staff was friendly and patient. Restaurant was clean and quiet.

I was very happy with the service and I was treated very nicely. The employees were very kind too. I will be sure to go back and do business again.

Mary Golden

The young sweet lady who went out of her to train a new worker, helping customers just went way above abd beyond customer service, my card card declined because of a fraud alert, I only had 5 in cash, she paid for it, so o ran out to my semi truck got cash ran it back into her. I was overwhelmed with the outstanding customer care, she refused to give her name, but out of all the subways I've been to in 18 years she's the 👌👍😍best. When I td everyone inside what she did, they applauded, thank you 😊 🙏 😘 😌

Rannin “3P1C” Shuler

Me & my wife go there consistently & the ladies & manager there are very kind & understanding. Whatever you order, you get & if its off or wrong they fix it immediately without being rude or a type a way. Its definitely a great Subway & the workers are awesome.

Like most places it depends on the staff working. Most days service and food are very good.

Food is good but service is slow.

Good as long as you don't get stale bread.

Friendly service, clean store. Good prices.

Always good. They have my favorite sandwich. Always made the way I like it.

Only 1 car in front of me in the drive threw and I had to wait over 5mins!

Great food and service, just wish they still offered the seafood sub.

We ordered online and was wondering why our sandwiches were not $5 each and was told that our local subway does not participate in this but I cannot blame them with this economy but our sandwiches were very good would recommend the BBQ sub and subway melt

Best subway experience I’ve ever had, they guy gave me a coupon and made my sandwich a lot more affordable!

Love the new look inside! Food was good. Service is hit and miss on whether you get a friendly person.

Had their steak and egg flatbread breakfast sandwich it was very good

It's ok. So far the prices are the only thing that gets me, but not bad.

They messed my order up but it was still good

Smiling staff that was friendly but no ice for drinks, food was fresh but cookie was overcooked.

Food is good, but they could have not been so stingy on veggies.

Usually love a great sub from Subway, but we sat at the drive up window forever, subs were toasted and they way over done it. Some of the bread was too hard to eat. Disappointed.

First of all they forgot our 3 cookies and didn't give us the right kind of chips after the lady asked what we wanted at the window. We get home to eat our sandwiches and they taste like they put a whole bottle of mustard on both sandwiches. Nasty to say the least. This is the worst service I have ever had at our subway. I hope they get it together.

I thought the food was above average for fast food. My main complaint with it however was not the quality of the sandwhich, but the way it was built. Sandwhiches are often built very unpreportionately. This can cause them to be soaked with sauce or for a sandwhich to be filled with a certain ingredient to the point that it can overpower other qualities. In conclusion, if you want a quick meal that tastes decent then head to Subway, but if your looking for a great quality sandwhich restuarant, then I'd recommend somewhere else.

Tammy Manriquez

More bread than anything else.. Skimpy on the fixings.. Bread always seem tough to chew..

Good subs, but there were 4 tables of unsupervised kids. They were out of control.

Stop drowning stuff in mustard! Someone says mustard and bam! Yellow swamp!

I just LOVE the crabmeat on a croissant! Evidently this Subway has eliminated the croissant from its menu. Too bad.

Employees seemed to do a decent job, The manager seemed to have about as much sense as the glass of water we got with meal

Super slow and rude. But food tastes the way it does everytime, that's why I go back!

I usually don't do reviews but this is the 3rd time I go and the order is messed up. This time they literally switch the meats in my sandwiches. And don't worry about asking them to put extra meat. You will pay $3 dollars for a deluxed meats for absolutely no reason cause you will get less meat than what a regular sandwich even has!

I order take out here via their web page, and the story is always the same when I get there: "we haven't started on your order yet." Why bother offering take out service?

Samantha Hazzard

Placed an order for curbside pickup. Waited over 10-15 minutes after saying I was here on the app before I called them. The lady answered said it would be out shortly. Indeed it was, however I was missing the three cookies. The gentleman who ran it out went back to get it. Came home and both sandwiches were extremely messy, soggy and one sandwich had toppings that were missing and toppings that were added and not supposed to be on there. Cookies were also stale.

had bread baked and was cold and seems to be stail like left bread sack open last visit for me

Ordered a chicken bacon ranch sub and my meat was cold, they also put less cheese than they are supposed to

Placed an order online,went and picked up. My sandwich did not have the bacon on it.

I ordered a BLT SANDWICH AND IT CAME OUT AS A BACON SANDWICH. HOW DO THEY MESS UP A ORDER SO EASILY?

I shouldn’t have to sit and wait in the drive through for 15 minutes

Did an online order at 5: 03pm for a 5: 40pm pick up it was not done until 5:55 pm and was a squishy nasty mess! It did not look fresh at all!

Both sandwiches I ordered were wrong. Waited over 20 minutes in line. Tried calling for 30 minutes with the phone just ringing. Finally got through and said there was nothing she could do. Wont be back!!!

One of the managers was really rude an never even apologized it Was his mistake not mine he messed up the change an took it out on me and my grandkids I was so mad but I had my grandkids so I kept it cool but I called the 800 # if they don't call an apologize I will never go back

Do not waste your time or money going here. Incompetent workers. Horrible customer service.

Consistently messes up sandwiches and staff is rude.

Rude staff. Bunch of teenagers who don't know what customer service is. I walked in, said hello, then stood there for 5 min before a single person said something to me or acknowledged I had walked in the door. Not a thank you, have a nice day. Nothing.

They staff a bunch of kids that have no customer service ability at all. Nobody working, just standing around twiddling their thumbs aimlessly. Their food isn't even that good

Ordered a salad. Does not look anything like the pictures they have posted. Lettuce was wilted, minimal effort was put into making this salad. Manager agreed that their salads are not appealing to look at but taste good. This particular one does not taste good at all. Very disappointed.

Waiting in drive threw 30 to 40 minutes no one would take our order.pulled up to window the workers were completely ignoring the customers. Peru,indiana subway needs new employees.

In line at 438 gave order. Just sandwich n cookie. At window asked I'd we ordered a different sandwich. We said no, we had chicken strip. Oh ok... snotty then wrang up wrong sandwich n cookie. Then asked what was on my sandwich...still was not made. I told them. She was very rude and they still screwed up my daughters order. Her Sandwich was only suppose to have chicken strip. Lettuce, spinach, American cheese and honey mustard. It was not difficult. I drove away with order at 503.

I’ve only went here 2 times and both times they add stuff to my sub I didn’t ask for. I will never go back. NEVER GO HERE CHOOSE ANOTHER SUBWAY!!

Don’t eat here if it’s at night or on the weekends when the teenagers are working. I just got the most DISGUSTING sandwich. It was soggy and the bread was smashed. There’s so much sauce, that’s all I can taste. I took two bites and had to throw it away. I can’t believe I paid for that

The people are great but the food is just awful. And that smell! I try it again every year but no joy. They get an A for consistency.

The owner is not a very nice lady. The kids that work there just don't care. I guess it's hard to find good help when you only hire 15 year old kids.

Can't do minus on here. If you go there within the last 20 minutes of them being open be prepared for some rude comments from a guy that works there. We went in tonight Friday, May 31 & he told us we should have came in sooner. Sorry for giving you my business/money will not be doing that again.

Went for lunch, the only one in the drive thru and no customers at the counter. Made my sammie and put it in the window and completely ignored me!!! 3 employees right there and nobody would pay me any mind as to take my money and give me my sammie!!!!! Never again!!!

I went and got a couple sandwiches tonight and one person was checking out someone else and I was waiting on him to finish so he could put vegetables on my sandwich and he NEVER changed his gloves after touching the money and then touched all the vegetables with dirty gloves and got topping on his shirt and wiped his shirt off over my sandwich’s. Very disgusting!

Thomas Hinkle

If it were possible I wouldn't even give this place 1 single star. The staff was absolutely rude. They were to busy to pay attention to making our food and our sandwiches were smashed and the bread was stale. The booths were dirty and covered in sandwich toppings.

Renae Bishop

This subway is horrible. All I ever order is a toasted blt through doordash and they can’t even toast the bread. Every time I order from them the sandwich is smothered is mayonnaise to the point I can’t even eat it. The people there want to be paid more but can’t even make a basic sandwich on their menu. I will not continue to waste my money on poor service and poor quality.

Aaron Birnell

I’ve never had a problem at this Subway until the owner switch. I don’t why but I’ve had bad experience after bad experience here over the last month or two. Whether it’s the drive thru being closed without notice, attitude from the new employees, or this last time where I watched my sandwich get cut with a knife that had all kinds of ingredients on it. Every bite of my sandwich had some sauce on it. I didn’t get a sauce. Had to toss half my food. I watched them make it sloppily and without any care at all. I haven’t had a good experience at this subway in so long that I more than likely am done trying.

Nichele Kelsor

Went through the drive-through today at Subway. Order three foot-long’s totaling $36 and some change. We ordered extra mayonnaise on our sandwiches which there was barely mayonnaise on them. Couple of items were missing off of the sandwiches and bread was not toasted I called the store nicely explaining what the problem was. The girl hung up on me. I then called back explaining to the guy also telling him that the girl previously had hung up on me. He put me on hold got back on and said my manager won’t allow me to replace the sandwiches because of mayonnaise. I have worked customer service most of my life and I understand mistakes happen. I usually will not complain, but this was simply BAD CUSTOMER SERVICE Our sandwiches were dry and nasty. It’s not like we were asking for anything free we just wanted what we Paid for I will not be returning to subway on Broadway Peru In

Ronald Davis

I asked for a flatbread to be toasted and they wouldn’t do it. I’m not eating cold flat bread so I asked them to switch the bread and they wouldn’t do it without me having to pay for another sandwich(this was an online order). Does anyone know why someone is so lazy they can put a sandwich in a toaster? And I don’t care about new policy I should be able to have the sandwich how I want. Absolutely ridiculous

Morgan Lee

everytime i go thru the drivethru and tell them i need my sandwich toasted, they never do and then when i call in to get it replaced i get attitude and they act like its my fault even when i tell them at the speaker to make sure its toasted and they say ok and then its not when i get home...... this is the 5th time its happened and each time i give them another chance and the GM there named Jo is something else...... when I came in with the sandwich one time because of it she rolled her eyes like I shouldn't get what I ordered and I've been in fast food for 15 years and when a customer comes in with a complaint that I messed up on I actually give them their money back and replace the order because it's my fault and then you have happy customers that will come back in order again and spend money there because they know that you accepted the fact that you made a mistake and you're correcting it but this woman God forbid that she says she was in the wrong in any way shape or form and I really truly wish there was another Subway close by because I sure as heck won't be going back if there was and the only reason I still go there is because it's my daughter's favorite food and she can't eat certain things. but the franchise or corporate district manager needs to take a heavy look at this store and get things corrected....... there is a couple really good workers there one named Nicole and another one I'm not sure her name but they work really well together and very kind.

Don Swetnam

Waited at counter for 10 min, messed up my wife sandwich. I told them everybody makes mistakes. Then wouldn't take my coupon because we didn't buy a sandwich. We just paid for our meal, I think that's buying a sandwich. Adrenna was horrible at the register. That girl needs fired.

Tami Mcclellan

If I could give no stars I would. I had my son wait here after school I was maybe 20 mins away to order him food and myself and the manager told him to get out him nor any other teenager was welcome if they weren't purchasing anything, didn't really give him time to say he was waiting for his mom. However when I did get there and ask to speak to the district manager or corporate she refused me service.

michelle zielinski

I placed an online order as I have before at this store and I ALWAYS go through the drive thru and pick it up, well today I was told that my sandwiches were inside on the rack so I said can I please just get them at the window and was told no, makes absolutely zero sense to me and they weren’t busy as a matter of fact there was no one inside or at the drive thru. I have NEVER been a fan of this subway but keep going back because it’s convenient! Subway do better and please make it make sense to me! Let me add I’d give zero stars if I could but you have to give 1 to leave a review 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

Natalie Jenkins

Ya might as well eat the dirt in the parking lot bc at least it’s what you wanted, they never get my order right. You HAVE to go inside otherwise they rlly just put whatever on it and call it a day. Following directions is their biggest issue. The lady there literally tried telling me what I ordered versus what I didn’t order. I went inside to talk to her about it because I was over the window situation and she went in hid in the back until I left. The teenagers there do a better job than the adults.

Jennifer Benge

I order a wrap meal and a Philly Steak Footlong with everything but hot peppers, banana peppers, and olives. I added mayo and smashed avocado. I get my food and wrap is made fine, however I receive my sandwich and get my meat and peppers and onions. I call to speak to a manager and she finds my order and I get questioned about what was actually on my sandwich and then told that she will go check the cameras and call me back. 10 minutes later, I am still waiting for a phone call. Do not recommend order delivery, I would go into the store itself so at least you can see what they are putting on your sandwich and you won't be questioned about it later. Poor customer service. Over a sandwich that I paid for.

Rachel Lafferty

Prices are ridiculous anymore. One footlong ham and cheese, one rotisserie style chicken wrap, and 2 cookies came to $23 and change. They only have white wraps now, gross. If I wanted a burrito, I would've gone to Taco Bell. I asked for Chipotle sauce on my wrap and only tasted it in one of the bites. The girl working the drive thru register had to ask me what I ordered so she could ring me up. And then she asked me again because for whatever reason she seemed to be dazed and confused. Her 2 inch long acrylics were also very disturbing to see considering the industry she's working in. Gross. Back when I was a teenager, the Subway manager didn't let anything slide for the employees. She's apparently become soft over time. The place may have had a recent face lift, but the service and affordability has gone downhill at an alarming rate. And we all know the owners are doing well enough and don't need to be charging $4-5 more than the national average for these mediocre sandwiches.

Anne Kreutzer

Poor Customer Service!!! Very young employees do not engage, smile, or ask, "How can I help you?" They don't talk to be heard. When I asked a question about what drinks come with the combo, the girl rolled her eyes and mumbled as if I were trying make her job harder. I was the only person in line. The total was Very Expensive. Finally, I was presented with 6 items from my order. I asked for a bag. The cashier handed me the bag without a word. She just stood there. I put the items in the bag she provided myself.

Kevin Petrowsky

Had one of the worst experiences at this location. Not only did the drive thru take forever, but they also over charged me almost 20 dollars by adding two extra sandwiches to the order. They then voided the order and recharged my card again. How long will it take to get 50 dollars back into my bank account? The young girl running the window ate cookies instead.

Lana Love

I’m not usually one to complain, but this was the absolute worst service I’ve ever had at the Peru, IN location. I’m not kidding when I say that I waited in line for twenty minutes drive thru. I thought maybe they were short staffed, so I waited patiently. Upon pulling up to the window, I see there’s three people working. So not short staffed. The young male at the window took two minutes giving us our change, and dropped it on the ground trying to hand it back to us. Didn’t even say sorry just closed the window. I finally get my sandwich (BLT) and there’s no tomato, and it isn’t even toasted like I asked for. Thanks for the worst service…. Not.

Patsy Raber

I ordered a fresh melt today and wish I was able to post a picture! Half the sandwich had grill marks but everything inside the sandwich was cold and not melted the other half had no grill marks and was cold! When I called I was told “yeah, we can’t do anything about that, we put it in the bag and press footling on the toaster”. Well okay then!!! Oh my …..I’m still laughing at this experience. I can tell you if you are ordering this to try based on the picture DONT!