Rico’s American Grill

Phillip, Phillip, Philip ! In a word he made this location an absolutely MARVELOUS experience. His attention to detail 5 star! He kept our glasses filled just as much as our bellies. Best food recommendations. Especially with such an eclectic crowd with many different nutritional needs. His service was impeccable thank you Phillip!

I love the wordplay with the name ( Casablanca reference), fresh squeezed o,j., amazing coffee, super delicious food, I had the wild berry pancakes, tried the nutella stuffed brioche French toast, wait staff was courteous, friendly fast. Couldn't find fault with this place if I wanted to. Thank You for a wonderful breakfast!

I come to Phoenix monthly and stay at the Hilton and often come here. Aside from having delicious food, they also have friendly and attentive staff. I look forward to my regular bartenders and servers to bring their personalities into my day!

Such a nice place to eat! The outside is very pretty and I loved all of the pretty flowers. When I walked in was greeted with warm smiles. I ordered the original cheeseburger meal with fries and it was delicious and a big portion, my friend ordered the chicken quesadilla and it was also delicious. If you’re looking for a restaurant with good food, great customer service and reasonably priced I highly recommend eating here.

Love Rico's! We go there for dinner every Christmas Eve, at a minimum. They have good artisan-type American food, and we always enjoy ourselves. Jim took great care of us tonight, and we had a great time. Dad said the carrot cake was some of the best he's ever had.

Yummy food. Beautiful atmosphere. Felt spoiled hanging outside with the beautiful lights and music.

Had dinner and breakfast here. Great service and good food.

The food was very good. Our waiter was great. Unfortunately, due to the weather, their computer was done. But, we had a great time catching up with friends from CA.

We met for lunch at Rico's and discovered it is the restaurant mainly of the Pointe Hilton Squaw Peak Resort. There were a few medium sized parties of people wearing lanyards advertising their names below the company that was paying for their conference and lunch. We wandered in and discovered it is the theme of the restaurant is the mercury mine that used to be in the neay by Dreamy Draw. A few old B&W photos of the mine scenes. The seating was under a dome of large wood beams and plenty of windows. Our sandwiches were delicious.

Good food, ever changing menu. Open to the public though people are unsure because it's on the property of the Pointe Hilton Squaw Peak. I love the strawberry jalapeño Margarita!

Nice place cool atmosphere, very friendly. Customer service matters to me. Great little get away. Squaw Peak Resort is a winning combination LOTS of Amenities. Again EVERY EMPLOYEE was an expert in Customer Service. I just hope the employees are well taken care of. They were the BIGGEST REASON for my scheduling another visit Dec. 2017

I've come to this Hilton several times throughout the years for a conference. This restaurant has always been clean with great service BUT what has happened is a downgrading in the available menu items. Hilton has done a disservice to its guests by reducing the available menu options.

Tried this place on a whim because we saw an article in New Times about Cinco de Mayo specials. We decided to try their taco buffet and we all left very satisfied. They have both flour and corn tortillas, several meat selections including beef, chicken, fish and carnitas along with every topping you can think of. The staff and servers were very accommodating and great. The decor and atmosphere was lovely and we will visit soon again as there were several items on their regular menu that looked very tasty.

We went to Rico's as a backup because the place we had planned to go was closed. We opted for the buffet mainly because of the choices and value. The made to order omelette that we had was actually amazing but the rest of the food in the buffet was average. Granted, it's hard to maintain quality when the potatoes or French toast are in warmers but I was still disappointed. The building, ambience and service were fantastic! I would definitely go again but would probably order off the menu. The buffet did have wonderful fresh fruit and oatmeal, muffin and cereal options.

Located next to the The Point Hilton Resort, this place is a nice restaurant with an attractive interior layout and design. The service was very good (although it wasn't crowded at the time). They even let my friend's daughter in, who was still in her bathing suit as they just exited the pool. The food itself was where I docked the stars... While the presentation was nice, there was a lack of flavor. I didn't hate it, I just wasn't wowed enough to want to visit again. Perhaps on another day it would be better, but both dishes we tried didn't impress (farm burger & Reuben).

Food was ok, but nothing special. Prices are designed to gouge your pockets. For the price I would expect a luxurious breakfast. If you have a car, better options are available.

Food was good. Service was friendly and the vibe is great. The price is why I am only giving it 3 stars. Should have knocked our socks off for the price and it didn't. It was good but not worth the price. But it is super convenient when staying at the resort.

Came to Ricos with the hilton honors bfast voucher which let us pay $7 per breakfast buffet instead of the outrageous $17.50. Food was a typical hotel continental breakfast that is usually free, with the exception that it had someone to make omelettes for you. The french toast, pancakes, etc was all just meh. Not very warm or soft. Very disappointed. On the plus side, the atmosphere and restaurant itself was very nice. Will not be eating here again.

Posting while waiting for the check. Been a while since I've seen our server. Food is good. Awesome ingredients put together adequately. But service is hit and miss. Doesn't feel like I'm at a fancy resort.

Good service and nice southwestern atmosphere. Limited food selections. Ordered a medium burger, which was charred on the outside, and medium well on the inside. Nothing to rave about, but is convenient to the Pointe Hilton if you are staying there.

Menu lacks many items. My kids did like the pancakes but the rest of the food was so so. Overpriced for what it is. It was convenient for us since we stayed at Pointe Hilton.

Adequate is how we would best describe this restaurant on the Pointe Hilton Squaw Peak resort campus. It was not that they did anything wrong but they did not do anything great. The menu is limited (which can be ok at times) and could be improved, and the service staff was friendly but not expedient. For a late dinner just a short walk from our suite it was satisfactory but I would not go out of my way to return.

Service was fine. Menu is uderwhelming and the food is average at best. Paid $8 for chips and salsa that was the worst i have ever had. I could't eat if it was free. Dissapointing

Sadly underwhelming for the high price tag of a resort restaurant. Their food was very basic with minimal flavor but it was clean and the service was great. Hence the two stars. Hopefully they pay attention to their reviews and get some better quality food items to match their prices.

Service was great but the menu definitely excludes people who don't eat meat. Our only option was a lousy salad with quinoa. Definitely not what I want for resort fare. It's 2019, how about offering some more vegetarian and vegan options?

I do not like writing reviews as everyone should have a 1st time experience which is not tainted. However, paid 13.25 for (4) little measly tacos that did not come with ANYTHING else and 10 for a hotdog with 1/2 basket of fries. NOTHING comes to the table that looks like in their photos. There are great mexican restaurants within a few blocks. Stayed here because we were at the resort. Resort pricing will put this place to the grave. I would not recommend this nor return. spent over $70 for dinner and I was still hungry when I was done but refused to spend another penny there.

The service was slow. Painstakingly slow. There was two other tables in the entire restaurant and our waiter moved with little to no purpose. It's difficult to see how this place could handle a full rush with how long just an appetizer and a burger took them to get when it was so dead.

The staff were great and attentive, that said the food was not worth the price and I found it to all be very bland. I had the tacos and they were dry and flavorless . The half chickin was tasteless and didnt carry any flavor as well. If your hungry I'd suggest finding somewhere else to eat.

The food was decent, but not worth the price. The drinks were overpriced, and the waitress was incredibly impersonal and had the nerve to ask for a tip after leaving my drink empty for 20 strsight minutes.

We stayed at the Pointe Squaw Peak over the weekend and went to the breakfast buffet on Sunday...it was really affordable, and the food was great. We were served by Grace, and she couldn't have been nicer. But, I noticed that the hostess seated quite a few families that were a shade or two lighter than us. I also noticed that they were received in a much warmer and more courteous manner. I am never surprised when I experience this type of service...but we paid the same amount for our room as they did. We deserve at least to be served in the same manner.

The service was okay there were two severs, and one other costumer was there but the food took a while to get to us. I was there with my family and my older brother got food poisoning from chicken, which was rubbery. I do NOT recommend this place!

Food wasn't special at all, for the high price you would think your getting some good food. Wrong I think I could have got something better from chick Fila or a pita jungle. I would drive sone where else if you have a car

Not a good selection on the menu... was really hoping to have a nice dinner with the family I ordered the short ribs which usually I love here was a ton of fat of them and the horseradish potatoes was all horseradish I couldn't even eat them... my husband who loves spicy food and horseradish said that the whole meal was gross he got the steak and said it wasn't any thing special was a super small cut... prices are way to high for low end food. Go some where else even though when you stay and the hotel it's convenient but please go somewhere else

It's my first time here. And our waitress was not very pleased with me and families arrival. She was rude did not catch her name tell me about customer service did not like it at all. I understand if you close at a certain time but at least be happy about getting business. If it was me I would not be rude in anyway I would be please to stay late. More money in pocket.

I was extremely dissatisfied with my service. Just so you know they will charge a 22% gratuity when i asked why they charged a different amount then my bill iwas told by the manager it's to ensure my credit card is good. I've never been so insulted in all my life food was not worth it

We came over to Rico's for breakfast today while staying at the resort. We first walked into the hostess who didnt know how to seat people in a timley manner. Finally when we were seated we didnt even see a waitress in our area. The manager had to get us drinks she came back with our drinks and said the waitress will be right with us. We both took a sip of our drinks and they were both flat. We looked around for a waitress for 10 mins she finally showed and I told her the drinks were flat and we were leaving. The restraunt is very unorganized and under staffed for a saturday morning breakfast!. For what they want you to pay you would think they would be a little more professional.

The Hilton chain should be ashamed to have Rico's on their premises. The food was mediocre at best (Calamari tasted burnt, wings were scorched on the outside just barely cooked on the inside, Five Cheese Macaroni was a cheese-less joke, etc.!). The service would have been inadequate in a discount flea bag hotel thus utterly unacceptable at a Hilton! Then to add insult to it all, they automatically put on an 18% gatuity which many people don't notice and add a gratuity out of habit! I am hard pressed to give them a single star! NEVER AGAIN!

Waited way too long for a table, which should have been our signal to leave, first mistake. $20 buffet was a joke as far as selection, food was burnt and cold. Even if you ordered off the menu (which wasn't any better than the buffet), you still had to refill your own drinks. Would've been better off at McDonald's.

Absolute terrible service. The manager should be ashamed for his team's performance. They stand around more than taking care of customers. A training wouldn't hurt. The breakfast buffet is overpriced but ok. My recommendation, don't waist your money and time and go somewhere else.

Horrible experience. Menu is lacking; we ordered a Margarita Pizza and street tacos. Figuring even with a small menu, you can’t mess these up. We should have known being its 6 pm on a Friday night and we were maybe 1 of 5 tables? Place was empty and the food explains it all. It was not good. Not at all. The tacos came out cold and had no flavor. Pizza was nothing other than a cheese pizza with a tomato slice added. No flavor.