Mohamid Jeet

Came through the drive through, no one else was in line and the lady at the speaker was rude off the bat, which is nothing new here but we come up to the window, the girl behind the window was an older white woman and was shaking her head before opening the window, opens it, says the total and i hand her 19$ in cash (mostly 1$ from tips from my job) and she holds up the money after taking it and starts waving it in the air and says “oh hey look at this” and laughs, guessing she was talking to the person that took our order… If you can’t have the simple decency to do your miserable customer service job, then find one that doesn't require you to interact with people or handle their money with respect. It is unprofessional and frankly insulting for an employee to ridicule a customer’s legal tender. If the sight of dollar bills is too much trouble, perhaps your cash handling procedures need an urgent review. I’m sure none of them can care less anyways, considering the manager was there at the time. So dismissive and disrespectful, but again nothing new here.

Graciela Camarena

I’m normally very patient with this location because it’s often understaffed and I understand that can slow things down. I’ve never minded waiting. But today crossed a line. While I was standing at the counter waiting for my order, I could clearly hear the staff in the back talking loudly about my food, calling my order “stupid” and making comments about one of the altered items being “gross.” They weren’t whispering, they were talking so loudly that both I and the front counter employee heard every word. It was rude, unprofessional, and honestly embarrassing to be talked about like that while standing right there. If the staff doesn’t want to make the food customers pay for, or can’t speak respectfully within earshot, then something is seriously wrong with how this place is being managed. Being understaffed is one thing. Being openly disrespectful to customers is another. I don’t expect perfection, and I understand how busy and stressful food service can be. But basic courtesy goes a long way. I hope management can address this so future customers aren’t made to feel embarrassed or disrespected while simply waiting for their food.

Scott Cooper

The manager should take all employees to In and Out and or carl juniors nearby and show them this is how you treat customers and make food.

Ezra

Nasty. Absolutely nasty. Burger was a pile of gross grease with rubbery, vinegar smelling cheese. The fries were meh but gross. I watched a lady grab fries to pur them into the holder WITHOUT gloves. The chicken sandwich was dry. And i literally only had 2 sips of my drink before it was nearly gone. Overall, DO NOT GO HERE. Waste of money and time. Its midpriced for a very distinct reason. Honestly if your in this area just go to mcdonalds or in n out. Both of these are 100% better.

Steven M.

After waiting in line far too long like usual at this horribly mismanaged restaurant I was told they are "not serving breakfast right now" despite the menu saying, "Breakfast served all day." Breakfast is all I went there for and after I was refused service I was trapped in the line and still had to wait. This location has been dysfunctional for years and needs new ownership.

Jenna Nicole

Came here Sunday, December 17 at 7:22 pm and they blocked the drive thru off lol. It states on the website they’re open till 10 pm. Horrible location that clearly doesn’t want any customers or service.

Kirk Lossius

Tried for 3 days in a row to get breakfast from Drive through. Every time it's been blocked with a caution sign. Sept 28, 5:45 am, Sept 29, 6:00 am and today Sept, 30 2023 at 7:53 am. Finally took pics and posted about it. Obvious to me that they don't want to work. I'm forced to go to another restaurant that is more dependable.

Jacquelyn Sells

What a disappointment! I got a $6.40 chicken sandwich, taco, curly fries and a drink box. The chicken sandwich was very dry and patty was overcooked. A single pickle chip and one piece of lettuce was all that was included. The taco was disgusting. Super greasy, hard, cracked corn tortilla with about a tablespoon of refried beans and lettuce. The sauce tasted like ketchup. Utterly gross. The curly fries were decent but came in such a small amount, about 3/4ths of a cup. The drink was fine but was also quite small, about a 6" tall cup. For the price, not even close to worth it.

+2

Estephanie J

The lady taking our order had an attitude. When we got our food the order was wrong, items were missing and the food we did receive was messed up. As you can see in the picture, my brother’s breakfast sandwich had a very big and noticeable egg shell.

David Engel

This is a very poor place to eat. I asked the manager what was included in the combination platter, she said she didn't have time to answer and went to the drive through window. Eventually a young man came to take orders. I asked him the same thing. He pointed to the picture. Then I asked if there was an outlet in the dining room to charge my phone. He said he had no idea. Let's face it, the breakfast sandwiches here are very small. The ham on my sandwich was thinner than paper. I paid over $7 for next to nothing. I'll go elsewhere next time. This was the worst Jack in the Box I have ever visited.