Cascadia

Incredible resource!

I am extraordinarily grateful that I was able to be seen, without furthering the stigma around addiction for those actively trying hard in early recovery, by the kind and compassionate folks at this location, who not only helped me to bridge my essential medication until my PCP appointment, but who connected with me holistically, as an individual. I want to especially express my gratitude to NP Jennifer - it is so rare to find a provider who, for lack of a better term, defines what it means to provide healthcare holistically, and who looks at you as an individual. She genuinely met me where I was at; her direct but kind approach made me feel safe in disclosing what I was going through and asking questions. She even helped me triage picking up my prescription nearby with 23 minutes left to spare. People really underestimate just how difficult it is to be vulnerable when you’re in early recovery, especially with no prior history of such vulnerability, and this provider made me feel safe. I recommend this location to anyone experiencing mental health needs.

(Not posted under my real name) Everyone at this clinic was incredibly kind and compassionate to me. I came here fairly late on a Tuesday after being referred from urgent care for severe anxiety due to a very stressful life circumstance and not being able to sleep or eat properly for a week prior due to that. The social worker I met with was very understanding and validated me coming in — without me even expressing that I was slightly embarrassed about it to her. She went through the different options for my situation and didn’t condescend to me even though I was having some trouble getting words out at points. The PMHNP I spoke to after I spoke with the social worker took care to read the notes from the social worker and listened to me and answered all my questions. I felt she genuinely cared whether I would be able to get a prescription filled that same night (I was, miraculously!) and she even offered to call the pharmacy to ask it be filled 30 minutes to close. Everyone I spoke to was incredibly kind and I felt so lucky that I was able to receive the care I needed when I desperately needed it. They even made me laugh at points, which was also much needed. I really appreciated my experience here and everyone who made it what it was.

Been a client here for decades off and on and I can't say enough good things about cascadia over all. They have ,which I still have extraordinary case managers.. housing personal...crisis team . Solution SOLVERS. I take ongoing counseling/case management. My team is a huge part of my success at being healthy and learning that my NORMAL ISNT A HORRIFIC THING. IM JUST WIRED DIFFERENTLY. WITH TLC I HAVE GOTTEN THERE ,I AM SO HAPPY IN MY LIFE

Don't go here, they don't know things.

Everyone here was very nice, but the one answering the phone lied to me about what they can do. I had called in advance to ask if they had doctors available to fill a gap in my prescription, and they said yes, I would just need to talk to their doctor to have it prescribed by them if the doctor thinks the medication is right for me. Makes sense, the doctor obviously wouldn’t want to just hand out prescriptions without verifying its what I need first. But after getting there, doing the paperwork, and waiting, it turns out their doctors can only prescribe very specific medications from a list. And the medication I am on is not on that list. So I wasted my time going through all that… I had no idea there was this kind of weird restriction, and the one answering the phone made it sound like it was something they could have done for me. Thats why I called to ask. This is just something they should have told me before I got there, did all the paperwork, saw one of their clinicians, and then told her my entire history and situation… only to be told “I’m so sorry you’re going through that. But we can’t give you that medication.” And then she proceeds to offer me the ones from their list, which I already put on my paperwork that I have been prescribed in the past and do not work for me and gave me horrible reactions. They could have looked at the paperwork they had me fill out and immediately told me they can’t help me, instead of have me sit there and wait, and then tell them my whole story, and THEN say “haha surprise, we actually can’t help you!” I just hope, in the future, they can answer people’s questions honestly on the phone instead of lie. I could have been finding a doctor to actually help me during that entire time, and now I’m stuck past 5pm and everywhere else is closed and I have nothing.

Staff at Cascadia are abusive towards people with disabilities. I have been mistreated by many staff members. Too much stigma.

The worst counselors I have ever talked to. The people who work here are just in it for the paychecks. They do not care about you whatsoever. They will prescribe you medication that doesn’t help because they just want to charge your insurance. Wish I would have just killed myself instead of wasting time here. Won’t make that same mistake again.

Doesn't take Medicare

I don't know why I even bother trying to come in. Can't even get an answer without it sounding like a guess... I should've known by the last visit but here I am trying to go again but was reminded by the staff that Ansered the phone that I should go somewhere else...

supposed to open at 9am. no matter which number i call no one answers, just goes to soothing music.

Core values mean nothing!

With services like these, it's no wonder Portland's streets are drowning in severely mentally unwell people. If you're on the edge and desperate for help, DO NOT COME HERE. They don't do anything. They're just paid to send you elsewhere.

I came here after was told by staff that I could be helped while experiencing SSRIs withdrawal. I waited three hours to be seen and then was told that I was not experiencing withdrawal. None of my symptoms were believed. I was treated like someone looking for drugs and not like a patient. I tried to advocate for my mental health by coming here and instead I was disrespected and disbelieved.