Subway

The guys working are so nice honestly I almost left one of my orders behind and they kindly brought it out to me so honestly kind 10/10 service

The best subway ever!!!!!!!!!!!! They’re so respectful and make everything so nice, I love this place cuz I know I’ll eat what I pay for.

Great service by Ronald

Very professional staff. The bread is always fresh.

The food here is the same as any other Subway, but the staff are awesome. I come in often with my friend who has non-verbal autism and the staff are always patient and kind to us. Also it's always very clean 👍

Cold cut was good, service was friendly. Great for a quick bite after the gym.

One of the best Subways I've seen so far. Personnel is nice and portions are satisfying.

Davis Le

Cold cut was good, service was friendly. Great for a quick bite after the gym.

Orkhan Rza

One of the best Subways I've seen so far. Personnel is nice and portions are satisfying.

Alonzo Mcneal

Very professional staff. The bread is always fresh.

Ronald this guy is just fantastic

Customer service is great

Awesome staff an fresh ingredients

Always clean, courteous employees!

The service and employee are amazing!

Great fast and reliable service

best subway I’ve been to, the employees are extremely nice and they always make my order taste right!

Ronald at Subway did a great job today. He was welcoming, patient, and very attentive while preparing my order. His positive attitude really stood out and made my experience much better. Employees like him make customers want to come back.

This is the best subway I go to get my food. The staff is always amazing super friendly and super helpful with smiles on their faces. The store is always clean plus food presentation is always fresh the restrooms are always stocked and cleaned so it shows the staff is caring for the store and their customers id come back all the time.

Best Subway in town! Great place to grab a bite to eat if you’re in the Revere, MA area. The staff are Super and the dining experience is fantastic!

Freddie and the team are great! My orders are always made correctly and bread is fresh. Love it here!

The best subway in Massachusetts, nice spot so clean, every time I need something to eat I heading there, big shout out to the crews member.

amazing customer service food is amazing too will come back every time

Amazing staff - always attentive, kind and very clean. Thanks !

BIANSKI !!!

best subway I’ve been to, the employees are extremely nice and they always make my order taste right!

T PG

The best subway ever!!!!!!!!!!!! They’re so respectful and make everything so nice, I love this place cuz I know I’ll eat what I pay for.

Eric Meagher

Best subway around from the owner to the employees everyone is friendly and hardworking . Great location

redbear

The guys working are so nice honestly I almost left one of my orders behind and they kindly brought it out to me so honestly kind 10/10 service

Deanna Abbott

The food here is the same as any other Subway, but the staff are awesome. I come in often with my friend who has non-verbal autism and the staff are always patient and kind to us. Also it's always very clean 👍

Very kind staff. They took their time and details to do the sandwich.

Over worked employees which is a bad thing for them but nothing wrong. The food is great just that they were somewhat busy. Overall would go here again 4.5/5

KennedhyM

Over worked employees which is a bad thing for them but nothing wrong. The food is great just that they were somewhat busy. Overall would go here again 4.5/5

The cookie wasnt cooked all the way and was chewy and made my stomach hurt after I couldn't even stand up I needed milk to eat the cookie from how doughy it was

Not very friendly. When I asked for them to make me a sub with no roll, due to an allergy they told me no they couldn't do it I had to order a salad 🙃 I wanted a sub with no bread 😕

The place isn't clean at all and it has a weird smell. The bathroom is disgusting and no toilet paper! Subway you have money💰💰💰💰 You can do better!

Worst customer service I had ever seen in my life. I asked for Italian herb bread and the lady gave me Italian and when I asked her she so rude in replying back. And then I said I want Italian herb bread. Even if she could have said a single sorry In normal tone I could I have taken watever she gave me. But she was really rude and said u really want me to change the bread now. She gave other bread and removed the meat from the other one and put it on the new one partially. This was not what I was expecting. I would never visit this subway back again.

Horrible service by Estefany she make a tuna sandwich and place it on the Oven after I taste it the tuna black and taste very bag when I ask her to look the sandwich her respond was very inappropriate and unprofessional she lie on my face saying that “I ask her to put it on the oven” I will never come Back to this place I ask for a manager and she say comen back tomorrow he will be here I will never come back

Love subway but this particular store chooses to make your sub how THEY want every time I have ordered it’s always been wrong no other subway I’ve been to has done this

Wouldn't accept coupon for my sub didn't have the sidekicks

That subway does not accept promotions, for example BOGO50. Choose another Subway. The one in the city of Malden they are accepting.

Service was horrible, there is a guy that usually provides great services; however, this time the two ladies servicing the customer had a horrible demeanor towards every customer. Such a shame for a place that has always been pretty good.

Terrible service. It is not the first time that we have been treated with ignorance by the lady who performs the first stage of the sub. In addition to not delivering the right order as if they didn't hear what we were saying, for example: we order Mayo and honey mustard and they deliver ketchup. Terrible!

Associates are rude , cannot communicate with patrons. No courtesy for how the customer wants their sub made, both associates were rushing. We went one hour before closing, there should be no need to rush. Id rather take a longer drive and head to a different city. This subway management and associates are always less than excellent for as long as this subway has been in Northgate mall.

Worst service that any subway can give. The lady that made my sandwich wasn't able to understand English. And I tried to explain more so she could understand how I want my sandwich. Until on the register I asked for a bad to carry 2 foot longs. And she told me they don’t have a bag. When at the same time some guy is picking up his order In a bag. She refused 3 times for a bag. Finally I asked if I can get that kind of bag she’s giving to that customer. And then rudely she just put the bag over my sandwich and just left to help another customer. That so unprofessional specially during Covid it’s her Job responsibility to make a customer less touch things.

I have been a Subway customer for a long time, I have even frequented the restaurant in other countries. The sandwiches are delicious, but the service at Revere's restaurant at Northgate Shopping Center is terrible !! I've never been as poorly attended as I was today 02/22/20. Two feisty employees were in that place. When we arrived, at 08:30 pm, they already looked at us in a horrible way, as they were already cleaning the store, and the chairs were all on the tables. At the entrance, it is said that the store closes at 10:00 pm, and it was only 08:30 pm. My husband didn't even want to make his request, after the faces that the attendants made when answering us. Subway should simply train its employees better, as it is horrible to be in a place where you are not well received, well attended, and where you cannot sit down to eat, as the chairs are already on the tables, even long before store hours close!!!

Lazy workers placed a order late night they canceled for no reason. Yet it says there open 24/7

Sign and website says closes at 9pm. Picking up someone from the airport coming in later who wanted Subway. So at 8:55pm I went to get my order. Everything is locked up. People cleaning inside tell me that they are closed. I said that it isn't 9pm and point to the sign. They shrugged and walked away.

Joe Schmidt

Sign and website says closes at 9pm. Picking up someone from the airport coming in later who wanted Subway. So at 8:55pm I went to get my order. Everything is locked up. People cleaning inside tell me that they are closed. I said that it isn't 9pm and point to the sign. They shrugged and walked away.

One of the girls taking my order was really rude. From what I saw her friends walked in while she was attending me and completely stopped making my sub and started making theirs. Before she stopped making my order she was talking to her friends and not paying attention, she was doing it all really slow. I understand having a job at subway isn't the best but at least show some decent customer service and common sense. horrible service

The worst experience ever. Crew members doesn’t respect customers. Standing in line for long time waiting, when another customer arrives and he speaks to them in their language they prioritised him. When I asked why and I was waiting for long time. They said no english and I was talking to them and they just ignoring me. So I asked if she can hear what I was saying, she replied yes, I can hear you. And she said she doesn’t speak English. Nobody apologized. And I just walked away. That was the worst location with the worst employees. Sorry to say that😖

This particular location close at 10:00pm I went at 9:25 pm and the employee was in a rush to handle a 5 minutes order..I don't believe the order needs to be rushed and stressful 30 minutes prior closing. Very disappointing with the service. Very bad attitude with the person who handled my order. This person did not understand the customers make it your own way and it is not the way they want to make it. I strongly urge management to train the team better, it is a simple sub and the client decides how and what to add...Please be patient especially if the customer is going respectfully nice, and slow to make sure the is no rush to make the order right. Not satisfied, same issue with the same location same time of ordering different dates.

Dontae

Lazy workers placed a order late night they canceled for no reason. Yet it says there open 24/7

Alejandro Jaramillo

Service was horrible, there is a guy that usually provides great services; however, this time the two ladies servicing the customer had a horrible demeanor towards every customer. Such a shame for a place that has always been pretty good.

Emily Honeycutt

The place isn't clean at all and it has a weird smell. The bathroom is disgusting and no toilet paper! Subway you have money💰💰💰💰 You can do better!

Majda Mojahid

The worst experience ever. Crew members doesn’t respect customers. Standing in line for long time waiting, when another customer arrives and he speaks to them in their language they prioritised him. When I asked why and I was waiting for long time. They said no english and I was talking to them and they just ignoring me. So I asked if she can hear what I was saying, she replied yes, I can hear you. And she said she doesn’t speak English. Nobody apologized. And I just walked away. That was the worst location with the worst employees. Sorry to say that😖

Miriam Oliveira

Terrible service. It is not the first time that we have been treated with ignorance by the lady who performs the first stage of the sub. In addition to not delivering the right order as if they didn't hear what we were saying, for example: we order Mayo and honey mustard and they deliver ketchup. Terrible!

Tori Pagan

Associates are rude , cannot communicate with patrons. No courtesy for how the customer wants their sub made, both associates were rushing. We went one hour before closing, there should be no need to rush. Id rather take a longer drive and head to a different city. This subway management and associates are always less than excellent for as long as this subway has been in Northgate mall.

WILLIAM C.

This particular location close at 10:00pm I went at 9:25 pm and the employee was in a rush to handle a 5 minutes order..I don't believe the order needs to be rushed and stressful 30 minutes prior closing. Very disappointing with the service. Very bad attitude with the person who handled my order. This person did not understand the customers make it your own way and it is not the way they want to make it. I strongly urge management to train the team better, it is a simple sub and the client decides how and what to add...Please be patient especially if the customer is going respectfully nice, and slow to make sure the is no rush to make the order right. Not satisfied, same issue with the same location same time of ordering different dates.

Tania Amaya

One of the girls taking my order was really rude. From what I saw her friends walked in while she was attending me and completely stopped making my sub and started making theirs. Before she stopped making my order she was talking to her friends and not paying attention, she was doing it all really slow. I understand having a job at subway isn't the best but at least show some decent customer service and common sense. horrible service

Kenisha Shah

Worst service that any subway can give. The lady that made my sandwich wasn't able to understand English. And I tried to explain more so she could understand how I want my sandwich. Until on the register I asked for a bad to carry 2 foot longs. And she told me they don’t have a bag. When at the same time some guy is picking up his order In a bag. She refused 3 times for a bag. Finally I asked if I can get that kind of bag she’s giving to that customer. And then rudely she just put the bag over my sandwich and just left to help another customer. That so unprofessional specially during Covid it’s her Job responsibility to make a customer less touch things.

Leticia Santos

I have been a Subway customer for a long time, I have even frequented the restaurant in other countries. The sandwiches are delicious, but the service at Revere's restaurant at Northgate Shopping Center is terrible !! I've never been as poorly attended as I was today 02/22/20. Two feisty employees were in that place. When we arrived, at 08:30 pm, they already looked at us in a horrible way, as they were already cleaning the store, and the chairs were all on the tables. At the entrance, it is said that the store closes at 10:00 pm, and it was only 08:30 pm. My husband didn't even want to make his request, after the faces that the attendants made when answering us. Subway should simply train its employees better, as it is horrible to be in a place where you are not well received, well attended, and where you cannot sit down to eat, as the chairs are already on the tables, even long before store hours close!!!