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White Oak

Whataburger

★★★★ 4.0 · 100 reseñas

En Whataburger White Oak, te invitamos a disfrutar de la auténtica experiencia americana con nuestras deliciosas hamburguesas desde los años 50. Preparadas al momento y con la opción de añadir varias capas de carne, nuestras hamburguesas son un clásico que te encantará. ¡Ven a sa...

Whataburger

Burger · White Oak

4.0 · 909 reseñas Google

Ofertas disponibles

Sé flexible, ahorra más

Sé flexible, ahorra más

locations.whataburger.com
Yelp 3.5 (19) TripAdvisor 4.4 (8) Uber Eats 4.3 (85)

Sobre Whataburger

En Whataburger White Oak, te invitamos a disfrutar de la auténtica experiencia americana con nuestras deliciosas hamburguesas desde los años 50. Preparadas al momento y con la opción de añadir varias capas de carne, nuestras hamburguesas son un clásico que te encantará. ¡Ven a saborear la tradición...

En Whataburger White Oak, te invitamos a disfrutar de la auténtica experiencia americana con nuestras deliciosas hamburguesas desde los años 50. Preparadas al momento y con la opción de añadir varias capas de carne, nuestras hamburguesas son un clásico que te encantará. ¡Ven a saborear la tradición en cada bocado y descubre por qué somos un favorito con una valoración de 4 estrellas!

Qué dicen los clientes de Whataburger

Whataburger in White Oak receives mixed reviews. Many customers praise the friendly staff, clean environment, and fast service. However, a significant number report issues with slow service, incorrect orders, and poor food quality, especially late at night.

Ideal para

Comida rápida Informal Noche

Tip: Avoid ordering a lot at once, especially during busy times. Be sure to check your order before leaving.

Servicios

🅿️ Parking 🚗 Delivery Accesible 🌅 Desayuno 🍽️ Almuerzo 🌙 Cena Café
🎯 Casual 👥 Grupos

Qué ver cerca de aquí

White Oak City Park
A 898m

White Oak City Park

parque

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Datos de Wikidata

Preguntas frecuentes sobre Whataburger

Whataburger está ubicado en 103 E U.S. Hwy 80, White Oak, TX 75693, White Oak.
Whataburger ofrece cocina burger.
Whataburger tiene horario de atención. Consulta los horarios actualizados en su perfil.
Whataburger ofrece los siguientes servicios: comer en el local, para llevar, entrega a domicilio.
Whataburger es ideal para comer rápido, comida casual, cenar tarde.
Whataburger in White Oak receives mixed reviews. Many customers praise the friendly staff, clean environment, and fast service. However, a significant number report issues with slow service, incorrect orders, and poor food quality, especially late at night.
Avoid ordering a lot at once, especially during busy times. Be sure to check your order before leaving.
909
Reseñas

Opiniones de Whataburger White Oak

4.0
909
5★
52%
4★
20%
3★
11%
2★
4%
1★
13%
Reseñas (100)
i
iConnie Pauley

This was by far the best whataburger we have eaten at in a long time! Food was fresh and made just as we ordered it. Will definitely go back next time I am in the area.

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Lindsay

We placed a mobile order, then realized we messed up 1 of the items. When we arrived we asked if we could fix our mess up and then realized we messed up AGAIN by placing our order at the wrong location!(total brain fart on my part) but the very nice staff there, (especially candace and sabrina) were super helpful and helped us to get our order switched over to the correct location. They were very nice and got us sorted out quickly and perfectly. AND the food was super hot and delicious. 10/10

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William Hancock

It was 230 last night when I showed up, the two overnight guys did a really good job getting it out as quickly as possible, but not only that the shake machine had just finished and instead of making the drink right away he explained that he waited so the mix had time to thicken up. That was cool man! Food was delicious! Thank ya!

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Elena Tong

I only get the spicy bacon burger, and it tasted sooooo good. The people are efficient and very friendly.

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Rebecca Cisto

I just have to say awesome job whataburger! Today is my third day with no power in East Texas. I am exhausted doing laundry at the laundry mat and see on my app a free patty melt combo cause I haven't been there in a while. What a wonderful surprise for someone that just lost all the food in her fridge. I don't do carbs so I ordered my patty melt with no bun. I ordered no onions or sauce and added lettuce tomato and pickles. It was perfect. Came with a knife and fork.I was in and out of there in less than 90 seconds. Kudo's Whataburger White Oak! You made my day 100% better.

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K Mac

Great Sandwich, the Buffalo chicken ranch is tasty. Drive thru ran a little slow but the workers in the window were professional and made the wait worth while. Order was correct and hot.

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Sandy gertz

Went thru the drive thru to grab some ride around fries. And the drive thru guy had a very happy and out going personality that just stuck with me while I ran my errands. Just made my whole day better. Wished I would have got his name. But it's guaranteed I'll be back for some more. Nothing like great customer service. 😌

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Twin Mommy

I had an issue with a past online order and Tiffany made it more than right. Thank you. 😘

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Charity Hope

Made an online order and drove from Gladewater to White Oak and it was hot & ready when I got to the window. It was late night and the staff was very friendly even though they were swamped. They were pushing orders out and had both lanes open so it took no time to get my food!!

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Malynda Hargett

Cold food and our order was not correct

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terrell davidson

Even at lunchtime, the service was 👌. The food was hot and drinks didn't taste all bad. Window lady was amazing 👏

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brooke pendleton

This place tasted awesome, the lady at the register, I think her name was Rosetta but I know it starts with an R. She was extremely nice and made an effort to give me a good service. 100% recommend!

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Chad Burnette

Been here several times over the years. Quality has always been "Good Enough", but better than the local fast food fare you'd find in the area. I will say, and this is an absolute rarity these days, the quality has continued to improve with every visit. The service is fast and friendly, the food is great, and the location is spotless. Of all the Whataburgers I've visited, I can confidently say this is one of the best. 5/5 well deserved stars

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Rob Cobb

This store is always real busy and usually (understandably) slow and tonight was no exception. The big difference tonight was the customer service. A big thank you to Erika (with a K) for going above and beyond. A very friendly, genuine attitude with excellent customer service skills. She came out to verify our order and apologized for the delay, as they were short staffed. I wish you all the best, Erika and I hope your management sees this review.

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chris maddox

Great food and great service. This is my favorite whataburger in east texas.

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Laura Taylor

Fast drive thru and food was delicious and hot

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Wendy Chancelor

I have always been treated very kindly when Chris the manager and Samantha are there!!! My order is hot, correct and on time!! I will not go unless they are there!! Always with a smile and very very nice They care about what you want and make sure it's fresh and edible! The other staff are just THERE! They don't care! Chris and Samantha go above and beyond!

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Melissa Flores

Pleasant experience during my lunch pickup. The restaurant manager was very attentive and polite ensuring that my food order was correct and didn’t need any further assistance. Thank you!

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Ashley Kelley

Absolutely the best! When I ordered my burger I forgot to customize and didn’t realize until they brought it. They remade it for me without complaint! Didn’t take long, and the food was great!

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Christian Grammer

Unlike other spots where burgers sit under a heat lamp, you can tell mine was made the second I hit the speaker box. It’s always hot, fresh, and exactly how I customized it.

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Jazzmin

The staff is very nice and I got my food quickly and correctly. The store was very clean

Rosa Etheridge
Rosa Etheridge

Dining room was clean, service was great. Food came out fast and was great!!

angelic_ corps3
angelic_ corps3

Amazing service, feels like family, and the food is top tier!!

Jackie Skaggs
Jackie Skaggs

Very good food and service I enjoy it everything

Deverick Neal
Deverick Neal

Everytime I come the food is always good and fresh. The atmosphere is very good

Mackenzie McConnell
Mackenzie McConnell

Customer service is always amazing and they handle any request I throw at them. I love coming here

S. H.
S. H.

One of the better Whataburgers I've encountered throughout my storied life. Friendly staff, clean, good neighborhood, shake machine usually working, etc.

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Bryan W.

They did not give any napkins no catch-up and no picante sauce for the breakfast burritos

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Dalton

There was a young kid working the counter that was weird but cool lol. He hooked me and with some good grub andthe manager is really laid back. They got a basketball team their food within 10 minutes and it was all hot and fresh. Yummy.

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Rob Beaman

Good food. Didn't seem they had enough people working..

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Toby Craig

Update 11/20/25. They have improved a great deal. Finally have a hometown Whataburger getting it right. Must be under better leadership. This is literally the worst Whataburger in all of Texas. Multiple chances given. Multiple times forgetting us in the b line or curbside. Multiple times messed up cold food. I travel for my job all over Texas and everyone I’ve ever been to is ten times better than this White Oak location. Don’t know how it stays open and I question if it should. Update 5/13/24. Decided on another try. Big mistake. Curbside wait forever only to see multiple cars come through and get food ahead of me and I ordered ahead. Food was ice cold and fries were old. Two employees were just standing outside at a car not working. Still the worst Whataburger in a tri state area.

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John VanHoek

Clean and organized facility. They practice the social distancing thing with seat spacing and masks. Every one of the associates were very friendly, courteous, and will to help in any way they can. While I was in this establishment I noticed that the folks whom were patronizing this place must have been regular customers due to the familiarity with the associates that were on the floor. Very easy and relaxed place to grab a bite to eat.

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james frazier

Dining area was clean and neat, the service was very good, Ava was very friendly. The burgers and shake were great, but the fries were not as good as usual. Overall it was a bigger better burger, Whataburger.

aaron jones
aaron jones

Typical Whataburger, good food that takes a bit longer to make than McDonald's. Just don't order a lot at once.

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Dustin Rector

Food is normally good but be prepared for your order to NEVER be correct. Employees are polite but always seem to be short staffed. If you don't have time to drive in to Longview, it'll do, but just barely.

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Terri HS

Drive through- CHECK your ORDER before pulling away 🤦🏻‍♀️ No cheese nor mustard. No onion rings. 🤷🏻‍♀️

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William Poole

Great food, but I had to rate this one like this only because the Dribe-Thru at midnight really needs help. The crew was fine, but it seemed like 30 minutes before my food was even ready. I know it was late, but for a "24 hour service" that should not be an issue.

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S Thomas

Never had a problem with the food. But they need to do something about their drive thru. I wait for five minutes and no one comes on the intercom and so I start to think maybe they are closed. But no they were open. Don’t know if it’s the workers messing around in there or if it’s the pressure plate. Either way something needs to be done.

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Shannon Gorman

First time going to this location. Didn't get the fries I ordered. The lady working the register didn't even smile or seem to care about helping anyone. The restaurant definitely needed to be clean. But the food was hot and the person bringing the food out was nice.

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Donald Willians

Just spent $105 and rhe food wasn't ready for 28 minutes after the app said I could pick it up. I got there and thr fries were still not ready. Good food slow service. When I got home the fries are over cooked.

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John Finney

First and foremost, I love my daytime people, but this Whataburger for the last two months this Whataburger at night has become probably the worst one in Longview area. They’re very slow. Nearly takes almost 2025 minutes to get your stuff. I just don’t understand it used to be one of them fastest best serving around Just the night time Daytime crew absolutely amazing

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Greg Moon

For the last 5 Sundays, service was slow inside and at the drive thru. Today it took 40 minutes to get my order. Person on duty blamed it on the manager for under staffing. I saw 2 people demand refunds after waiting 30 plus minutes and an order for the drive thru wait 45 minutes and his order had been sitting on the counter the entire time. Your time is more valuable than eating here.

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Kim Dionne

Came in because I had good experience last time... not tonight.. my order was placed at 8:04 pm... not busy.. matter of fact only ones here... they didn't give us complete order... and here we sit... waiting on rest of order... current time is 827... ..told it would be another 7 minutes... so far it's been 12...asked again.. honestly it's 2 apple pies.. and we know they are not from scratch 🙄 time received 841 pm... Wowzer

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The Lovely Virgo

I filed a complaint on their website because the lady who took our order broke my husband's card and tried to pretend she didn't know, then they didn't give us one of our sandwiches and we had to go back and they didn't apologize, then my sandwhich was soggy and unappetizing. The manager said he was going to compensate us but wanted us to order through an app and had to text him when ready to order... Text him and of course he is not available, then he says he'll send us something in the mail and of course it never happens.

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J. Bolt

This review is about the honey bbq chicken strip sandwich. 1 The sandwich didn't stick very well. 2 the flavors weren't mixed well at all. 3 the chicken strips were dry. 4 IT WAS TRASH. Also the service was slow.

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Teresa Benson

The restaurant was nasty my shoes stuck to the floor. First time getting a breakfast bowl..bacon did not taste good. Very disappointed 😞

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Riley Stevens

I got a chicken sandwich and fries and it took around 23 minutes. I personally don't mind waiting but it gets to a point when you don't have food ready when... it's a fast food place..

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Rusty Shackleford

Worst location in Texas! New management needed by far. One employee along side a manager is not sufficient for Whataburger at any time of day. 20 minutes waiting for someone to take an order and nobody is in line or in the restaurant 🤔

a
album183

How the mighty have fallen. This place has become the worst Whataburger in the entire system. Slow service, cold food, wrong orders. Where do you begin? They should simply close this location to preserve the brand entegrity.

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William Bryson

The day is 01/09/23 8:32 pm and I have to say very unprofessional staff on the night shift the young lady was rude and they seemed more concerned with chatting and joking with each other than taking care of the customer took em damn near 20 minutes just to get two burgers and a medium fry to the window. To top it all off they messed up the most simple of orders. Ill go across town from now on. Its just very aggravating that they can get away with acting this way towards a paying customer

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Stephanie Hoffman

Just about every time we order something online when the food is picked up the fries are old and cold, they forget something on the order and we have to go back and get it. Not once have they apologized for items being left out of the pick up order. Just cuz it's an online order doesn't mean you have to give substandard food and leave things off the order

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Ester Martinez

We had to literally wait 10 minutes for someone to take our order. The man taking our order was so distracted that we had to keep repeating what we wanted. Then instead of having to wait a few minutes for our order it was more of a 30 minute wait. We order two Jr Burgers and a biscuit/gravy. Much to my surprise at 215 in the morning they didnt have the gravy made( we saw them bring and pour it into the warming container). So instead of letting us know they were prepared to serve that particular item, we had to wait. I can understand waiting that long for food IF THERE were tons of people and cars in front of us BUT there wasn't. Highly disappointed and mad that Whataburger allows this to happen.

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Susan M Davis

This location seems to make a lot of mistakes. Twice now we've received kids meals with no chicken in the bag or burgers made wrong. The tea was really bad this time. The people working are nice but there is an issue with quality control.

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Jessica Beal

I sat and waiting over 30 minutes for an order that was called in!! I watched people get there order after me !! They claim they were short handed..but at 11:30 am right before lunch rush!!! they had over 6 people working 🤔

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HaLsHutch

This morning was the fourth time I've driven from Big Sandy to This whataburger for breakfast. I again was craving biscuits and gravy and a breakfast platter. I always order with bacon, sausage, and two extra sausages (one for the dogs). And for the fourth time in a row, my order was missing items. The first time, I was missing a tequito, the second time missing the side of gravy. Third time, again missing a side of gravy. This time, missing the extra sausage and the gravy was way, way too salted. Now, being a native texas, I, of course dump the gravy on my eggs and biscuits to eat. Nope, ruined from salty gravy. I had salt sickness for over an hour that the Dr pepper couldn't even make go away.. I paid $18 for two/three thin pieces of bacon and one sausage patty. I've finally learned my lesson. This whataburger marches to its own drummer and lost my confidence in their ability to provide what I pay for. The quality of food is not up to par. They will no longer get my money.... the staff, seems nice enough. But that's it. Check your morning orders, folks... I advise you to taste items also before you drive off...

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Josh Mccluskey

Disappointing to get my apple pie with part of the wrapper fried to it. I can understand if it's the package it comes in and it's just too hot but this was straight up paper....I'll pass Update placing the right order in a bag is hard for these people I guess I will never be back to this location

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lenore west

Went to the White Oak Tx location, ordered chicken strip meal at the drive thru. Paid over $11 dollars for cold fries and dry chicken that tasted like it had been made hours earlier and they didn't even give me my complete order. Next time will just go thru McDonald's which is cheaper and hot most of the time.

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Kelly Shott

15 minutes ago I went to Whataburger at 9:45 p.m. and ordered two whataburgers one with lettuce and pickles and cheese the other with ketchup mayonnaise and mustard all the way. I should have looked at my order before I got home but after working 15 hours today I was hungry and just wanted to get home and I trusted them to do my order right. I got home and all I got was the bun the meat mustard and ketchup. I do not like Sonic but in the future I will go to Sonic from now on. I wasted my money and I'm hungry but I will not eat that slop and I am taking it to them tomorrow with my receipt and showing them and I am getting my money back actually I give them a zero star because that's what they deserve the

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JM Millican

Just went through the drive thru and the first time we waited for 5 minutes no one answered the drive thru. Went back around and had to wait again. Your representative was rude and didn't even ask if we need any Ketchup reg or spicy. This is the only location between Gladewater and Longview. We went to do the survey but the code and order number are both to long. There needs to be location in Gladewater.

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Cris Hudson

Went thru Drive thru. Asked If the order would be fresh. Lady, said Yes. I ordered a number 1with Cheese. Mustard all the way. My burger tasted like it was in a warmmer.and my fries were stale. Really, frustrating. Fast Forward, September 18th 2021. Went thru Drive thru again, ordered Biscuits and Gravy, with hash brown's and tea. .got the order. Headed home, NO GRAVY!! Called manager, Larry. Had to go back, to get GRAVY.... be sure to check before you leave!!!!!

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Daniel Head

I ordered a Jr. Patty Melt sandwhich. I guess i should have called it a single patty melt, because the Manager Candace let us know in a sarcastic manner that they have a single patty. Horrible customer service, i would never have a employee that talked to customers like that. Than.... we waited in line as the person working the window flirted with the suddenlink guy who had moved here from Vegas. He was the 3rd person she has met that moved here from Vegas. How do I know this? Because i got to listen to their conversation before i finally drove off. I went next door to Taco Bell. It was great. Worst whataburger in East Texas. PS. Fire Candace. BTW, out of the hundreds of reviews I have done, this is luke my first 1 star.

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Alyssa Forrestier

The food is usually okay, not great but passable. The service here is horrible. I don't expect much, it's just fast food. It took ten minutes for someone to acknowledge us at the drive through and there was no one in front of us or in the dining area. There were five staff members working so they weren't even short staffed. When we finally got our order and pulled up to the front the worker was face timing somebody instead of working.

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Michael Findley

Took forever to get our food, and we ordered it 10m ahead on the app. Then the burger was very salty, fries were old tasting and the ice machine was broken. When the server would finally get off her phone to help customers, she just talked about how she is the only one running drive-thru. Burger was missing a slice of cheese, which I noticed after I was about done, but it would have taken another 30m to put cheese on it probably. Even the shakes we got were not thick and just not good. We love whataburger, but this location was a disappointment.

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Patrick Hellard

Always gets my order wrong and food quality is hit or miss. Nuggets look like they were a handful of what was left over.

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Kelly Johnson

The food is old and cold or the grease is so bad the food tastes terrible. I constantly keep going back thinking it was a mistake and everyone has bad times but this is constant and I'm done. I will not go back to this nasty place. Change the damn oil and have more pride in the food.

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Randy Bouknight

After waiting in line for what seemed like eternity, roughly 30 minutes. We finally received our order. The fries were cold and mushy. The burger was cold. The only thing in the bag that was warm was the spicy chicken sandwich. After spending $20 plus fuel. I won't ever go there again.

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Jess Hidalgo

Don’t get the chili fries😂 waste of money.

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Mandy Hixon

Used tha app and ordered online. At night! Got there to pick up which was a ten minute drive, after waiting ten minutes to head that way, and waited in drive thru line for 30 more minutes. Total of 50 minutes… for an on line order! WTH? Then finally got to window and the dude on window tells me the malt machine is broke and he can give me a brownie instead. First of all it was $1.69 upgrade to a malt so he didn’t give me anything. Then my food was cold, fries were old, he forgot my onion rings that was on the original order and gave me old cold fries to replace them. Not impressed! And then to top it off he laughs about it to my face! Really? Y’all need to do some hiring and firing! As someone who has done fast food for years and deals with the public everyday at her job y’all need to step up or agit down! What an embarrassment!

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Nova Walbridge

Waited at the speaker for 7- 9 minutes just to be acknowledged… pulled to the window finally to place our order… maybe something is wrong with the speaker 🤷🏼‍♀️… place our order. Get asked to pull forward, wait 20 minutes there… multiple other customers served behind us at the window while we pulled forward… step out to window and given “3-5 more minutes” on our food… asked for refund… which was done fairly promptly and left… umm sorry but I’ve worked fast food food before and no… 45 minutes for ANYTHING is not how that works.

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Joshua Bowling

This is my least favorite Whataburger! They are always SUPER slow!!! I only go there as a last resort. The food is usually pretty good, but the wait times here are just not acceptable. I have tried contacting the manager and he talked a great game, but nothing changed.

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meg trevino

Super disappointed in this location. We walked in to order and eat. One manager was sitting at a table with paperwork, totally understandable. In the back were seven, yes seven employees. Laughing cutting up and cussing at each other. We were the only customers inside, figured our order would be quick and hot. Boy was I wrong. Slow as molasses, the food was room temperature, bun was stale, two slivers of jalapeños on one burger, ice machine didn’t work, fries on the floor and the one trash can was so full we could barely get our trash in it. The manager wouldn’t make eye contact with me and went to the back when I tried to speak to him. Needless to say, we won’t be back.

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Bryan Smith

This is quite possibly the worst whataburger in Texas. This was second try because every place can have a bad day, but don't go here if at all possible. Online ordering is completely pointless. You'll spend an extra 20 minutes past your time you're supposed to be there, and then you'll be brought your food, which is cold as ice because it's been sitting there. Nothing wrong with it. Just sitting there, getting cold. The fries were cold and mushy. The burger bun was watery from the over abundance of ketchup that had soaked in from sitting there. The chicken was a brick. 15 bucks people. Go elsewhere.

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David Kidder

Ordered a burger with no onions at drive through. Confirmed at the window that they understood no onions. Got home, opened my burger and guess what I found. Loaded with ONIONS! had to drive back to get a refund. Asked why it was so hard to get the order right after confirming it in person. This happens every third or fourth trip to this Whataburger.

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Myra Barnes

This was my worst Whataburger experience to date. It’s our son’s birthday and he loves or shall I say loved Whataburger so we decided to stop at the next location we found. It was a complete and utter mistake. The fries were cold, old, and tasteless. The chicken bites or nuggets were absolutely disgusting. It was dryer than dry and the chicken meat inside was shriveled and crusted. Never again. Please do better if you’re going to take people’s hard earned money. I called numerous times to speak with a manager but no one responded or called back so I had to write a review.

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Keri Norton-Blanks

I’ve been here in town for some years now and I’ve never been able to just drive through at this location. You have to plan on a long wait as it’s not fast food. It is the same when there are just one or two customers as if there was 100 customers. The fries always almost taste refried. I’ve only gotten the correct order once and that’s because I was waiting 30 minutes and the lady said the biscuits were almost ready. I said Biscuits??? I ordered two large fries and two medium drinks no biscuits. She was shocked then told me they just dropped fresh fries. We waited another 15-18 minutes. If you go here expect a long wait time and always check your order before leaving. And as another customer said the oil needs changing more often.

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Bobby Tripp

Do better!!! The last 4 times I have ordered online, they don't start the meal until I walk into the store. The whole reason I ordered in advance is to give ample time to ready the order before i get there. And don't get me started on the accuracy. If those kids would drop their phones and do their job...

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Micah Goodson (Gigglez)

Definition of False advertising. Told the lady I wanted the meal and she tried to charge me more that the price. Probably trying to pocket some money. Ended up going to McDonald's. Their Mushroom burger is good.

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Patty Arden

Our order was all messed up and didn't get what we ordered. Whoever was working the drive thru didn't seem to care! Do better!

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Ray Willingham

we have ordered from here many times and the orders are usually correct and the food tastes fresh. The last order wasn't correct and the burger patties were dry like they had been cooked for some time. No one answers when you call to complain. I will be taking this to a higher power.

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Mfg army 2 Lol

Took years for get food and there was only a few people

C
Caitlyn Jones

I ordered on the app for me, my uncle and my grandma. All of the fries were old. Chicken was Burnt & the grease has not been changed in awhile because you can literally taste it. I live in gladewater so once we got home we realized, the dr peppers we all ordered were rootbeer. Fries were old. And so was the chicken. I call up there and the lady I spoke too was rude and literally cut me off while I was telling her what happened. We get back up there. And she comes out and tells us it’s going to be a 7 min wait. When she finally brings out the food 10 mins later, she handed it to me and then rudely said have a great day. She didn’t even give us our drinks. So I told her ma’am, what about the dr peppers and she said “oh I can’t make you any Dr peppers, someone hooked the line up with root beer.” Okay? Then ask us what we want instead. Because none of us like root beer. We get back home with the remake, and yet again. All the fries were old, chicken taste horrible. Even the teas we got Instead of dr. Pepper, you can tell been sitting there all day. I don’t even have the energy to deal with that extremely rude manager. I just refuse to ever go there again. I’ll just go to sonic right across the street, where I know I’ll get fresh food, and good customer service. This was the WORST experience I’ve ever had with fast food. If I was the general manager of that store, or the supervisor I would think about replacing the manager. She was beyond disrespectful. I’m just appalled with how they treated me on the phone and in person. DO BETTER !!!

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TejasRanger

I sat in the drive thru for a half hour, and they still messed up my order. They put mayonnaise on the sandwich that I ordered no mayonnaise. They didn't put any spicy ketchup in the bag in fact no ketchup for that matter. They didn't even give me my medium sweet tea.

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Chris Gessman

30min. That is how long it took to get my order, from the time I placed the order to the time I received my meal at the window. 30min! After I got home the chicken was stale! Fry’s were stale. My second chicken sandwich was sloppy and messy. After asking why it took so long the reply was, I’m just the fry guy. 🙄 huge leadership problem here!

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Joseph Hill

Ok food as long as you dont mind hanging out for a bit

O
Oleta Willis

Went to whataburger for 2 chicken strip baskets on our way to LA. We ordered and waited 20 mins for our order. We opened Ed our boxes immediately after pulling out of drive thru and we had cold fries. How? If we wait 20 mins for our meal how can the fries be cold when they were the last thing to be put in the box?! I called the store and complained. They offered for us to come back and they would give us a fresh batch of hot fries but I said no thanks we were in a hurry to go see our grandbabies and they already had 20 mins ro five us hot fries and we weren't about to wait another 20 mins to get hot fries. And then after getting off the phone we discovered that they didn't even give us napkins! And the chicken strips were cold too!!! Not acceptable and this location needs to do better and being busy is no excuse!!

C
Chris Penn

Business went to shit! No more this place they sell but spicy burgers that way over priced

l
lea shipley

Honestly this is the worst Whataburger I’ve ever been to. My dad got a taquito last week for breakfast and it wasn’t even rolled up. Just folded in half like a taco but the worst part…all of the egg was on the outside of the tortilla. He ended up just throwing it in the trash and only eating the small order of fries he got. Tonight I got a double meat Whataburger jr meal. Fries aren’t salted and they are cold like they just came out of the freezer…mind you, I only live 10 minutes away..if they were fresh or even kept in the warmer until they were packaged they would not be FREEZING COLD! The burger has literally NO FLAVOR!! The only thing I can taste is mustard and pickle. Not to mention I had to recook my food in my air fryer… not insane but whenever I’m ordering food it’s because I don’t feel like cooking considering I am pregnant and just worked a 12 hr shift on my feet all day and have to drive an hour home. I don’t always feel like cooking so I decided to treat myself tonight to a yummy burger which turned out to be more disgusting than if I had just heated up some ramen noodles. I will NOT be returning to this location. No one cares about their jobs or the customers that come through there eating this nasty food. Maybe some extra training could change the way the food is prepared but who knows at this point considering the other reviews I just read. Honestly I think this location needs a full new kitchen staff or they need to close permanently and save everyone the time and money they spend coming here.

Cecilia W
Cecilia W

Seriously, Whataburger? I wouldn't feed this cold, nasty excuse for a burger to my dog. NIGHT SHIFT WAS TERRIBLE TONIGHT.

ROSIE ROSAS
ROSIE ROSAS

The worst service ever. They take almost 15 min to take my order, like 20 to get it ready, food was cold and nasty and also I tell them lady the soda was only water and check and she never comeback or said anything or change anything.

Rindi jones
Rindi jones

A few nights ago I ordered on line only to get there an be told they have no fries to day I ordered on line an get ther an tell me they have no order for me so I showed them my receipt then waited 30mins for 3 small shakes .

JD Smith
JD Smith

Soggy brown fries that had a bitter aftertaste. Probably old grease or something. Burger patties were that same way, worst Whataburger meal ever.

Prepper Pepper
Prepper Pepper

This is perhaps the third or fourth time I’ve received strips from this location that are under 3 inches each. If there were more options in White Oak for late nights I would never come here.

talia Warren
talia Warren

It was about 10:30 after a football game so I figured it would be busy but I didn't think I would have to wait thirty minutes for a chicken sandwich. The lady proceeded to walk out all orders behind me in line without telling me anything about my order. By the time I got my food it was 11 pm and the burger and fries that went with the chicken sandwich were cold and soggy. Had she maybe told me when ordering it would be awhile or even opened the window to tell me something I wouldn't have been so upset. I was very unhappy and won't come back.

Justice Sartor
Justice Sartor

Using the mobile app to get ahead of time, food said it’d be done at 8:45 I’m currently still waiting on my food and it’s 9:23. Tried calling them asking when the food would be ready and they said they’re wait on “fries”. Don’t come here if you have literally anything to do.

Brian Hammers
Brian Hammers

Came in around 1030 took me 20 min to get someone to the counter and no there was no one else there but me finally start to make my request just to be told they can't make what I want for another 10 minutes. I love whataburger but that was ridiculous and its like the third time somthing like this had happened but it will be the last for me. Only seems to be this location in white oak Tx.

Marquisia Wright
Marquisia Wright

Used the mobile to order my food 20 minutes before I got to the restaurant, this was at about 11pm. Took 5 minutes for someone to come to the front and was told they were working on my order. Stood there for 20 more minutes waiting for my food while listening to the laugh and make jokes and crude comments about the people in the drive thru. Finally got my food and it was all cold. Worst experience I've ever had at a Whataburger. Will not be back.

sweatnautomotive
sweatnautomotive

I believe they change their fryer oil once every 4 years at this location. Every single time I stop by in the morning for breakfast items that are fried.... And every single hash brown this location has served.. it's cooked in old grease and taste absolutely horrible. My suggestion... Don't order any meals here. Just the sandwich and drink. Anything that hits their fryer is absolutely disgusting and will make you absolutely sick.

Tea
Tea

I have an issue every time I come here, seriously!! They make things wrong or take 10+ minutes almost every time. This time I ordered a burger and tenders.. now I should’ve checked it sure, but my bladder was about to burst so I drove the 20 minutes back to my home quickly! Imagine my disappointment to get out of the bathroom, ready for lunch, to see this 😂😭 I’ll drive all the way out to the Longview whataburgers before coming back here.

Shai Founteno
Shai Founteno

I’m honestly kinda sad about this one. The last two times I’ve been to the whataburger, the wait was long but the food was worth it. Today, the wait was long (understandably considering the holiday) but the food was bad. Like bad, bad. The fries were cold and soggy with a bad oil taste and my box listed the two sauces asked for (which I was charged an extra $1 for, too) and only had one sauce in there… and the sauce looked like this. The chicken was super dry (probably the lack of sauce) and cold, too. Over $20 for two meals and both had bad fries and okay chicken and gross sauces and I’m just beyond disappointed and won’t be returning.

Seth Freymiller
Seth Freymiller

What a wonderful salad! All the lettuce was old, slimy, and extremely wilted. The tomatoes we all squishy, and rotting, and slimy also. If ypu want a decent salad, go to McDonald's.

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Información de Whataburger

Cómo llegar

103 E U.S. Hwy 80, White Oak, TX 75693

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Whataburger
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Destacados

Buena Valoración
4.0/5 estrellas
💬
Muchas Reseñas
909 reseñas
💰
Económico
Nivel de precios
👨‍🍳
burger
Tipo de cocina

Servicios

🥞 Desayuno
🍽️ Almuerzo
🍾 Cena
Café
🍰 Postres
🥡 Para Llevar
🚚 Delivery
🍴 Comer en el Local

Opciones de Comedor

🍽️ Comer en el Local
🥡 Para Llevar
🚚 Delivery

Información del Restaurante

Estado
Verificado por el propietario
🕐 Horario Hoy
Open 24 hours
Valoración
4.0/5
💬 Reseñas
909
💰 Nivel de Precios
$
⏱️ Visita típica
People typically spend 10 min here
📞 Teléfono
+1 903-291-1995
🌐 Sitio Web
locations.whataburger.com
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Comodidades

🅿️ Aparcamiento
Accesible en Silla de Ruedas
🚻 Baño
💳 Tarjetas de Crédito
📱 Pagos Móviles
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Ubicación

103 E U.S. Hwy 80, White Oak, TX 75693

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19°
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White Oak City Park

park in Gregg County, Texas, United States

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