I don't recommend this place at all. Expensive and service was not good. The only thing ok was the chile en nogadas my wife tried.

I don't recommend this place at all. expensive and service was not good. The only thing ok was the chile en nogadas my wife tried.

Saúl Zúñiga

The place is very nice and they offer a wide menu, but the customer service is bad, they seem disorganized, and the portions are small.

Jorge Monroy Benítez

Poor food service; they don't respect the order of arrival when serving customers, the dishes aren't prepared according to the menu image, and they don't respect the timing of the courses, serving the second course before the first. They are only capable of providing efficient coffee and pastry service! They accept cards and cash.

Salma Gómez

Very nice place, a bit small. We went in the morning and there were very few people, so the service wasn't slow like some other people have mentioned. We ordered a combo meal with chilaquiles, coffee, and juice; nothing spectacular, but very good in terms of price and quantity.

Erika GOIE

Here's my experience. The place is very pretty, and it feels great to be there, but the food is very, very slow. I think we waited half an hour for it, but it was delicious. By the time they brought it, my coffee was cold. Their prices are affordable, but there was something lacking. The Tlalpeño broth is exquisite.

Abraham Matusalen Lopez Joaquin

The place looks inviting as you walk by, but it's a complete disappointment. We sat for over 30 minutes and no one took our order until I asked them to take it at the register. We ended up sitting at an outside table. They didn't give us tortillas for the arrachera and milanesa. We ordered one order of fries, expecting to eat it with the milanesa and arrachera, but they brought it last and took so long they didn't even bother to drain the oil. They didn't provide napkins. The food was mediocre at best, and the portion size was poor for the price. I wouldn't recommend it, and I certainly won't be going back.

Joanna Marthuer

The food was nothing special; it's a cafeteria, so there isn't a huge variety of dishes. The decor is nice, and it's almost empty. The service is very slow; the woman who serves is also the cook, so it's quite slow. What bothered me was that when I paid, I told her to take a $15 tip since my bill was $135. However, when she saw I paid by card, she added the extra amount to my receipt. I didn't say anything because it wasn't much, but it was her action that annoyed me.

+1

DEMÁSIADO TIEMPO DE ESPERA, ATENDIERON Y SIRVIERON 2 MESAS QUE LLEGARON DESPUES DE NOSOTROS, LE COMENTAMOS A LA SEÑORITA, LA CUAL AMABLEMENTE FUE A COMENTAR A COCINA QUE FALTABAMOS Y SOLO LE DIERON 2 PLATILLOS DE LOS QUE HABIAMOS PEDIDO, LOS CUALES ESTABAN FRÍOS Y SIN SABOR, VOLVIERON A ATENDER OTRA MESA QUE IGUAL LLEGO DESPUES DE NOSOTROS, LE VOLVIMOS A COMENTAR A LA SEÑORITA QUIEN FUE NUEVAMENTE Y LE COMENTO A COCINA QUE AUN FALTABAN MAS PLATILLOS DE NUESTRA MESA, Y LA ENCARGADA LE GRITO ( SE ESCUCHO HASTA DONDE ESTABAMOS SENTADOS) "PUES SI SE QUIEREN ESPERAR, SI NO QUE SE LARGEN", ANTE ESTO PEDIMOS LA CUENTA Y NOS RETIRAMOS.

Pésimo lugar .lo único bueno fue el agua natural.ya q pedimos arrachera y pozole y la carne ya pasada .el sabor insípido .las tostadas llenas de grasa. Antes de entrar a este lugar .recomiendo checar otros lugares .

Cynthia Kunty Gonzalez Flores

Sadly, it was a very BAD experience. We chose the place because it looked very nice, and only this restaurant and another one (right across the street) were open. Although the wait was "shorter," we were served almost an hour later (we noticed the line for the other restaurant moved completely by while we still didn't have any food on the table). The food arrived cold in two out of four courses. The taste wasn't bad, but it didn't make up for the poor service, unfortunately. We noticed that several dishes were no longer available. They have terrible organization. The place was completely packed; there are too many tables for the space, and everything is very cramped. The waiters are very slow in every way: taking orders, bringing our food, providing extras like napkins, and even taking almost 20 minutes to bring the bill. The cleanliness of the place leaves much to be desired. Upon arrival, they didn't clean our table properly, and they even left a plate with salt and a used lemon from the previous service. Overall, we had a terrible experience, and during the almost two and a half hours we had to wait from the moment we arrived, we noticed the same discomfort at other tables. The service, speaking of friendliness from the waiter (and I think from all of them), was good; they tried to serve us well and weren't rude, but again, the other negative points don't help. I hope they take all the feedback into account, because for the rating they have (which we didn't check before going in), it must give them something to improve.

Alfonso

The only nice thing about it is the decor; otherwise, I waited an hour for two plates of chilaquiles with meat, which were more meat than chilaquiles, and another hour and twenty minutes for some simple tostadas with beans. They ruin the whole experience of visiting the town.

Laura Lpmc

The food was good, but the service was incredibly slow, taking over an hour. One dish never arrived because the waiter forgot it. But the worst part was the manager's attitude. He was rude and arrogant, arguing with us when we asked for an alternative. He couldn't even offer a substitute for the dish he hadn't prepared. He was impolite and charged us the full bill, even after we suggested a small payment for the delay. The worst part was when I told the manager (he didn't even have the decency to give his name) that the place had been highly recommended and that it was a disappointment. The young man didn't even bother to reply. It was definitely a terrible experience for us, and we wouldn't return because the poor service and rudeness don't justify it, even though the food and the place itself aren't bad. It would be great if the owners read the reviews and acted accordingly.

Frank Vedder

The service is incredibly slow, the food took ages to arrive, and they brought us our food before our coffee. They didn't offer us bread, sauce, or anything. The food wasn't bad, but it could be improved. We spoke to the waiter who was here today, and he just turned away, leaving us talking to ourselves. The service leaves much to be desired.

Luis Mario Melgoza

The place itself is very eye-catching; the facade is striking. However, once inside, the service is poor, not to mention terrible. For only two people working on the floor and quite a few tables, it's disheartening. The coffee and food were cold, and the wait was excessive—almost an hour—for our food to arrive. I hope they improve the service, organization, and timing, because it's simply awful to eat and drink something cold.

Angie R

Shame about the place. The exquisite and tasteful decor is the only good thing about it. We went there on the recommendation of the guide, but later we learned they get a commission for sending people! The place is super small, and they have many tables packed tightly together, obviously with little free access for the waiters during service! They were slow, and we couldn't tell who our waiter was since we were all served, even by a man who didn't wear a Filipino shirt! I ordered mole, yes, it was delicious, but with a mini piece of chicken and a piece of breast, and a small portion of bland rice that I didn't even finish! My friends ordered chiles en nogada (a type of rice), which only one of them got, and my other friend only drank water, and, oh well, they didn't bring her order! The one who was served: surprise, her chile was stuffed with chicken tinga! And she commented that the nogada was very watery! For their prices, I expected better; they only put effort into the decor and the waiters' uniforms! I don't recommend it!

+8