Susan Cottrell

Ok, so hard to review because the food can be great, it can be over cooked, it can be under cooked. My main complaint today is they decided to bury all of our sides with chicken on top. Wth? 1. The box isn't completely sealed on the bottom to prevent grease form leaking nor is it put in a bag. 2. The sides boxes get chicken grease all over them. 3. Because of 1 & 2 everything has to be put in our containers to be able to serve them. 4. That made for a whole lot of dishes to wash and new storage containers for the leftovers. Not cool

Skyler Johnson

Look guys I love yalls food but wth I came in and the service was absolutely horrible!!! And when I took my sandwich home it wasn’t even put together!?!?? And I picked up the “bun” and there was no bread in it?!?! I went too yall specifically because I love yalls food and this was just bad. Very disappointing :(

maddie bruton

I have personally always loved Golden Chick but I have had so many people tell me that they would choose Chicken Express any day. After my last few visits, I now understand why. The lady was rude tonight and I get home and see that I have MAYBE a total of 2 oz. of gravy and half of that wasn't even in the right compartment. Now I'm stuck with soggy chicken and barely any gravy to dip stuff in. I'm pregnant and SOGGY chicken is a disgusting thought and very hard to work myself up to eat. When I pay $12 for a plate of food, I expect it to LOOK and TASTE appetizing. Only have ever had problems with Buffalo Gap location, North 1st location has always been great. I however live close to Buffalo Gap location so it's more logical to go there. I will not be going back to Golden Chick, or at least this location due to my last few experiences but ESPECIALLY due to my experience tonight.

Jake Garza

I was going to call this location and speak to manager but instead of me showing how upset I was I'd rather leave a review. I ordered15 mix and 15 strips. The strips are very small compared to other locations I have visited so I was confused. But what upset me the most is the 15 mix was ALL OLD CHICKEN! I hate when businesses try to get rid of the old pieces. I had to actually go to another location right after since I was already too far and their chicken was way better! I've worked fast food before and I can tell the oil was old. My chicken was dark brown versus golden like the other location. My Family was eating the other location while this locations chicken was just sitting there. I will never go to this location again.

Mickie Collins

Manager was so GREAT!! Charged for wrong order, manager fixed it and refunded me everything. Everything too salty, chicken too dry to eat. Only good thing was the okra I ordered well done.

Tammy Mclemore

Out of a 16 piece tender family meal, my husband and 1 were able to eat 1 tender each. At first glance, we were disappointed in the size of the tenders. Then upon further examination, the texture and appearance was all wrong. My husband said they seemed like they were old and re-cooked. I don't see how food can be served that way. By the time we got home with the food (Tuscola), it was too late to try and get it fixed.

Darren Jones

I got the 8 piece tender (half spicy and half not), Fried Okra, Dirty Rice, and Green Beans. The meal was flavorless except for the Dirty Rice. The rice had a nice little spice to it and tasted seasoned. The Fried Okra and Plain tenders had no flavor. Didn’t taste a pinch of salt. The Spicy tenders were barely seasoned on one side and the other side was unseasoned. Had a little spice to tingle your lips but tasted like a basic spice (nothing unique). The Roll was bad, tasted a little old. One of the Fried Okra pieces was not chewable. It was hard and had a plastic like texture. Green beans weren’t bad, needed some salt but had a little spice to them. The sauce was okay, chunky little white pieces were in it but I think the sauce wasn’t mixed well. I am not one to usually dislike a meal since I love to find the good in everything but this one was not it. I would love to give it another try, but it’s going to be awhile. I didn’t take any more pictures because I was dissatisfied

Savahnn Bloem

Worst service EVER!! After dealing with a very rude and brash person(Anthony) and waiting patiently in the drive through for roughly 20minutes, we realized he’d got our order wrong and one item was missing. My husband walked into the restaurant to inform them of what happened, but Anthony accused him of being at fault and refused to make any effort to assist in correcting the order. I believe his words were something along the lines of, “This is what you ordered, so this is what you get. If you want the three piece, I’m going to charge you extra for it”. Please provide Anthony with customer service training, as he seems to be lacking in some of the skills required to work in the service industry. I believe he’s lacking in patience, listening skills, empathy and respectfulness. I’m not someone who believes that the customer is always right, but I do expect service workers to provide customers with some level of professionalism.

nicolas pinto

Gave me a “big and golden” sandwich with a whole drum stick in it. Should have called it the “bone and chokin.” The wait time for this was 15 minutes, I’m assuming they were having a hard time figuring out what was breast meat and leg meat. Check your sandwich before biting in.

Tanner Jones

Worst food I’ve ever got from Golden Chick. Dare I say even the rolls were terrible? They were overcooked and hollow on the inside. I took into consideration they may be understaffed but it was not good at all. I go here often and usually great food but won’t be back. Saturday, January 15th about 6:30.