Sherri Hussey

It was dirty and jumbo jack was so bad I couldn't even eat it

Anthony Puzo

Just put the damn taco sauce in the order with a bunch of tacos. It’s like the bare minimum effort. That you failed to do. Oh, and then when I called you about it to let you know you just hung up on me. Do better. Simple as that.

Sacramento Honey

Normally, I love a greasy, artery-clogging sour dough Jack. Especially, late at night. This time, that wasn't the case. My sandwich was room temperature. I had to wait until I was home to heat up my sandwich. Which defeats the purpose of grabbing something on the way.

+4

Disgusting food! Toke so long and messed up my order and locked the door from me. I found hair in my food no effort and just looks and tastes gross. My tacos were cold and no taco sauce. Never going to Jack-in-the-box ever again from this bad experience.

Cody

Got a chicken sandwich meal frys were cold , chicken sandwich is ridiculous look at the picture

Alyssia Escobar

The lady was nice and the food was okay.. but I want to give it a zero rating for the nasty, mold looking stuff floating in my son’s cup!! He drank more than half before removing the lid. ABSOLUTELY UNACCEPTABLE AND DISGUSTING!!

Unique G

I ordered a croissant bread. Add egg and cheese. They were trying to charge me supreme croissant rates when I don't eat meat. They had me pull to the front, and they will bring my food out to me, well, they brought my food, but they did. Don't bring my croissant sandwich. So when I went inside the store, you had a lady leaning at the counter in the back on her phone, and there was a line of customers. It looked like she was waiting to clock in, but it was just so unprofessional it looked like she didn't care that it was a line of people when she's not even on a clock, why is she not in the back? She was right in eyesight next to the register on her phone. I'm just so unprofessional.

JK JK

I was on my way home from work at 11pm and stopped here for some food at 11:13pm and ordered through the app and ordered a grilled cheese and paid extra for 2 extra cheeses and tomato but what I got had almost no cheese, a tomato slice that looks more like a zit, and works of all it was ice cold and not even grilled or cooked

Serenade Fleming

First off the speaker was broken. That wasn’t really an issue though seeing as that’s out of their control and I don’t blame them. However, I ordered what I wanted and was trying to decide on a drink which they did not have the first three drinks I settled on. Normally this would not bother me but I have been to this location on numerous occasions and they hardly ever have those drinks regardless of time of day. That however is not my main complaint. My biggest complaint is that on 4 separate occasions I have ordered the jumbo platter mainly for the French toast sticks that have replaced the previous pancakes and have not gotten said French toast sticks. Everything else, yes, but no French toast to be seen. I even got syrup but no toast. If they had just said they were out I would have purchased something else instead of being charged full price for a meal that I only got a portion of. I am not one to leave bad reviews but after multiple bad experiences at this location I encourage others to eat elsewhere or even at a more professional and orderly Jack n the box that gives you what you pay for.

Kathryn S

Ordered around 2:35 on 7/21/24. Two burgers; that's all. They got one burger wrong, and instead of telling us or explaining the situation, they just scrambled to fix it as fast as possible (not fast at all) while ignoring us at the drive thru for over 10 minutes. I wanted a refund. They took my card immediately when we pulled up to the window, and I assume just ignored us because they knew we were looking to just take a refund and go. When we got the food, it was clear the one correct burger had just been sitting out somewhere while they remade the other, so it wasn't exactly the most appealing. The one they remade was just sad. If you use drive thru here, do not pay until they're ready to hand you your food, unless you've got plenty of time to sit there. This has not been the first, second, or even third time the wait times at the window have been long at this location. I'm done giving chances, especially with the food quality going down and down.

Nemi

These guys continuously punish you for ordering"too much food". I waited fifteen minutes for these and I get one freaking fry. You need all new staff, tonight some blonde chick was laughing at us while ignoring our requests. Also charged me for 2 orders of tacos I never got.