Tim Hortons

Tiffany

I order an iced coffee with a lot of sugar in it and the workers sometimes will make sounds like they can’t believe it. Or they will ask are you sure. I also ask for granulated sugar instead of the cane and I still usually end up with cane. But overall the workers are friendly and the coffee is still good.

squidZ

This location is my most frequent. Service is generally good, 9/10 times friendly and I get my correct order. As with most places occasionally something isn't prepared right or is missing from an order, but less so here than most other Tim's I've been to.

Jon Thompson

I’ve tried breakfast sandwiches at this location multiple times and never gotten one that’s cooked. Cheese is never melted, egg is not cooked. It seems the only safe breakfast options are doughnuts and omelette bites. I just ate 1/4 of a bagel belt sandwich before throwing it out. Wilted lettuce, brown tomato, slab of cheese, uncooked egg on an untoasted bagel. What a waste of 6 bucks. Staff is generally quite friendly and lunches have been pretty good.

sue kolock

The food all seemed fresh, front counters clean, hosts very friendly, but the floors havent seen a broom or mop in a long time. Literally sticking , crumbs littered under tables at 9am when we and only one other person were inside the shop as customers. This shop could use help with cleaning. Made us wonder what the kitchen actually looked like.

Oooo Aaahh

Twice in a row for crappy coffee. Lacking flavor like skimping on the flavor of syrup making my coffee taste like unflavor iced coffee just milk and coffee If I want that I can make it at home for less. theres time where the coffee is awesome during the morning. this is not a first nor second but many but I've ignored it because it's convenient on my way to work but not worth it anymore.

Taylor

I dont know who cooked this and said "yeah im going to serve this to a loyal paying customer" but.. that aint right 😅 This tim hortons is the fastest locations ive been to but its CLEAR they are sacrificing quality service for speed. Yeah, im in the drive thru for less than 3 minutes.. but im also handed stuff like this on a regular basis on stuff i pay for. -bagel with cream cheese will have you wishing you ordered something else due to the absolute mess they make while making it. The cream cheese is hardly ever fully on the bagel its self because its all over the wrapper 😂 so if yall see me licking the wrapper.. i had no choice 😂 -i get a vanilla cream cold brew almost every day. I ordered it and the cashier asked "how do you want that?" My answer: "the way its supposed to come". Its a specialty drink for a reason- its made a special type of way unless i modify it! Thats why i pay five stinking dollars for a ridiculously small but good drink.. 😂 She even asked if i wanted milk in it.. like girl. The name of it is "vanilla CREAM cold brew".. cream! 😅 i get it.. whatever but dang! Are they even being trained there?! Do they know about the little books they can reference to make sure they're making it right? Why isnt quality control being conducted? -an everything bagel will have everything on it minus the everything bagel seasoning 🥲. This company makes so much money a year and yall cant season an everything bagel with more than a pinch of seasoning? Come on now.. As for the picture. I ordered two orders of the bacon and cheese omelet bites. I absolutely adore them! I will get two orders (so bites 4 total) and eat them on my hour commute to work. Tell me why i opened the box to see four burnt hockey pucks? 😂 "why is there only one in the picture? You must of ate the other 3!" i sure did! I had meetings all day today and this was my breakfast AND lunch (the protein in these are *chefs kiss*!) So what else was i gonna do? Miss out on my money and not have breakfast or lunch? No way was i able to go back because i was already half way to the office when i decided to eat them! But let me tell yall how dry these were.. 😅 i didnt even eat that last one. My biggest issue is why did you look at it, see that its burnt, and still serve it? Also, why cant yall ever make my drink correctly? Every other tim's does.. except for this location. And its a specialty drink, not some random order i made up one day. Its such a shame too because im from new England and i gave up dunkins for Tims because im that obsessed AND its close to my house AND on my way to work. But i get stuff like this on a regular basis.. 🤦‍♀️ now if this was the Batavia location, i wouldnt even have to say a peep! Yall should take notes from them i guess. And stop thinking speed is everything. Yeah fast service is nice but you also have to make sure its good service too 😂

Kaylee Dehlinger

Always great drinks but we asked if they had change for a ten so we could give our server a five dollar tip. He was unable to since only his manager could open the register and they went to get her. She came out very angry and told us she’d do it now but she won’t do it next time and very aggressively told us that “they’re not a bank.” when we were just trying to give a tip to one of her employees. I hope other customers are not treated like this because we’ve never had a problem with any other employee until today. All we wanted to do was give a tip to our server and we didn’t have change.

thingsgroovy

I did give them 5 stars but lately I would not. They have messed up orders many times! Not sure if it is the people or something else but it really isn't hard to not mix coffee with tea. Ordered a steeped tea and recieved coffee. Had to go back through the drive through because dinning room is closed!! Dinning room is now closed because there is not enough help.

Espresso machine has been down for a week.

Brian Schollard

Place is dirty service is terrible they are rude. 8:35 pm and they throw all the food in the garbage because they are closing ?

J M

Longest wait I've ever had. The coffee was decent thank God for that they have some standards, but the donuts were not the two plain donuts we ordered. It was only ONE donut, a Honey Cruller, THAT WAS RAW ON THE INSIDE. It was the consistency of a wet dishrag rolled in sugar. I know this location has rather young employees, but my 10 year old nephew can boil spaghetti, I would think between a handful of 15 years old they can bake one donut.