Eric Zhang

My overall experience has been good, but some things have changed and not for the better, such as price and food quantity. I get food prices goes up over time, but didn't know that the food quantity goes down and on top of the fact that its in TX of all places. I ordered the 7 express tender meal, but still felt hungry afterwards.

Bobby Cone

I have always been a huge fan of this place but the last few visits have not been great. Seems like something has changed with the batter/fry on the chicken. It's darker and just doesn't taste as good. The batter has always been a light color and the taste was fantastic. My previous review even said that I had never received a bad piece of chicken before. But then a month or so ago I got some darker pieces that just tasted like burnt fry oil, I thought maybe they just got over cooked by mistake. But then 2 more visits and it's the same. Did something change? Tastes more like some gas station fried chicken now vs what was always a fantastic taste for so many years. What happened??

Rosie Grandon

Ordered three 7 piece chicken tender meals, one spicy, one half spicy and half regular and a regular one. Paid 53 dollars. Got home had barely 5 pieces of the spicy tenders. Chicken did not seem fresh at all. Potatoes only half of a small cup, looked like someone ate the other half, soon chicken had skin off of it! We usually always go here! It was terrible this time, threw over half the food away because it was not good! Won't be going here anytime soon again!!

Gary Holder

Hey Pedro the El Spaino the Minium Wage Manger El Hefe with the chip on his shoulder …The Chicken that your are serving to people was old and completely dry,The Mash Potato’s were old and cold and the Roll was hard enough to throw through a window….Thanks for a terrible meal!!!…Thanks Amigo for letting have the extra parking space !!!

Breché

Food was old. I asked for mashed potatoes with no gravy they gave me one where the scraped the gravy from it. All paper towels and utensils, everything you put your hands on was inside the box of smushed to the chicken. Fries were literally old. It was giving unsanitary and unclean when I pulled in and seen who was in the back preparing the food but I decided to try anyway. Nw I regret because me and both my kids have stomachs after eating it. Never again. Shut this place down.

Kitty L

I just ordered 12 mixed chicken & gizzards and was really disappointment. Did not receive the gizzards luckily was not charged. Fried was stale. Some chicken was over cooked (not fresh). Food was not even hot. Poor poor customer service. Will not be returning back to this location for sure.

Billy Smith

2nd time ordering fish at this location. 1st time it was so salty you could get hypertension. 2nd visit the 3 piece was only a 2 piece and the fish was raw as sushi.

Jarrod Perry

Worst experience at a chicken express ever. Ordered 3 pc chicken. A leg, thigh, and breast. Once I broke a piece of the thigh I started to see pink and blood. Return that piece for another piece and it was the exact same thing!!!! Manager asked if I wanted to try a different piece instead of a thigh and I agreed to swap out for a drumstick. Can you believe the drumstick was undercooked as well?!! I kindly asked for a refund because my entire experience was ruined and my appetite went away. The manager stated that he wouldn’t refund my money and offered tenders instead. SMH. You guys need to do better! People aren’t willing to spend money on partially cooked chicken. That’s bad for business and the safety of your customers!!!!!!! This is unacceptable

Kendra Massey

Horrible food. Quality definitely has declined. Our 25 count tenders was short 8 tenders … and each tender was about 4 inches in length and dried out and gross. They substituted 2 pieces of chicken for the 8 pieces shortage. The sides were just a pint and not full. Could not feed 6 people.

Erik

Check your order be for you leave they will not give you your complete order. My recipe is correct. Called the store and there is nothing they can do unless you drive pack there. Manger lied and said that he could not do a refund over the phone. Know someone that worked there for years and said that they can do a refund they just do not like to. Food is so over priced you think that keeping your customers would be important...guess not and you just lost me forever.