Potbelly

John Kalma

First time here. We got our food to eat here. Every table was in need of a wipe down. I got the "Wreck". It was pretty good. They cook the sandwich here, so it's a little crunchy. The soda fountain was a little flat as well.

Great options & taste , customer service is decent

My second time here.Very good sandwich.I had the italian regular.It was sort of spicy like I like it. Seemed like the crew was sort of a little rude or short with me on their cell phone when I walked up to order. I had to get her attention

Mark Mark

Great options & taste , customer service is decent

Gary Osterholt

My second time here.Very good sandwich.I had the italian regular.It was sort of spicy like I like it. Seemed like the crew was sort of a little rude or short with me on their cell phone when I walked up to order. I had to get her attention

The food here is good although the grilled chicken is a little tough. The employees could have been nicer although they weren't rude (the man actually making my sandwich seemed kind). Overall it's clean but the bathrooms could use some work. The music was good (early 2010's hits) but too loud.

The food was good after we fixed the sandwiches the way that we had ordered them. A couple of employees were rude like they didn't want to work/help. Not all customers know how to do your job.

Two of the employees were very friendly the third acted like she was mad about something. The food was good. The bathrooms were nasty, the trash cans were over flowing and no soap in the dispenser. If employees are washing their hands wouldn’t they realize the soap was empty? Just a little scary.

Todd Wolff

Two of the employees were very friendly the third acted like she was mad about something. The food was good. The bathrooms were nasty, the trash cans were over flowing and no soap in the dispenser. If employees are washing their hands wouldn’t they realize the soap was empty? Just a little scary.

CreepyUnknown “Creepy”

The food was good after we fixed the sandwiches the way that we had ordered them. A couple of employees were rude like they didn't want to work/help. Not all customers know how to do your job.

Grace M

The food here is good although the grilled chicken is a little tough. The employees could have been nicer although they weren't rude (the man actually making my sandwich seemed kind). Overall it's clean but the bathrooms could use some work. The music was good (early 2010's hits) but too loud.

the sandwiches taste good but the quality and preparation has gotten terrible. The last two times I've gotten sandwiches from Potbelly, they were a complete mess! (not to mention they shoved a whole fist full of peppers in my mom's sandwich last time and she cant handle spicy food, who eats a FIST FULL spicy peppers?!?) They shoved it together fast, stuff falling out of the bread and loose. Even the tomato is on the OUTSIDE of the bread, ridiculous. I hope they knew they were making sandwiches and NOT tacos. I think this was the last time we go to potbelly The 2 stars is for the taste but it's not worth close to $80 for 3 sandwiches that are a complete mess to try to eat

Megz

the sandwiches taste good but the quality and preparation has gotten terrible. The last two times I've gotten sandwiches from Potbelly, they were a complete mess! (not to mention they shoved a whole fist full of peppers in my mom's sandwich last time and she cant handle spicy food, who eats a FIST FULL spicy peppers?!?) They shoved it together fast, stuff falling out of the bread and loose. Even the tomato is on the OUTSIDE of the bread, ridiculous. I hope they knew they were making sandwiches and NOT tacos. I think this was the last time we go to potbelly The 2 stars is for the taste but it's not worth close to $80 for 3 sandwiches that are a complete mess to try to eat

TLDR: We had a terrible experience and won't be back. Starting at the beginning of the line, the 2 men didn't greet or even acknowledge me after standing there for a good 2 minutes, so I moved to the left where others were being served. Immediately the people behind me were greeted and served, so I got behind them and ordered. I asked if the sandwich I wanted came only with the ingredients listed on the menu and he said, "I only do the meat and cheese. They do the toppings over there." (Didn't really answer my question but okay) Moving down the line, I asked the next worker the same question. She just asked me in a rude tone what sandwich I got. I told her and she sternly asked me what size. I've never been here, so I thought she knew since I just told the "I only do meat and cheese" guy what size I wanted, but apparently not. So I told her and then again asked if the sandwich I wanted came only with the ingredients listed on the menu. She said you can put whatever you want on it. (Not too friendly or helpful, either.) I felt like it was an inconvenience to ask a question. I get my food and neither one had cucumbers (which was listed on the menu as a topping included). One sandwich I only added lettuce. It had tomatoes and lettuce. The other I added tomato and onion. It had lettuce and onion. I did not feel welcome here, and after spending almost 40 bucks, I definitely will not be back.

This is corporate greed right here. Y'all should be ashamed of yourselves potbelly.

Chelsea J

TLDR: We had a terrible experience and won't be back. Starting at the beginning of the line, the 2 men didn't greet or even acknowledge me after standing there for a good 2 minutes, so I moved to the left where others were being served. Immediately the people behind me were greeted and served, so I got behind them and ordered. I asked if the sandwich I wanted came only with the ingredients listed on the menu and he said, "I only do the meat and cheese. They do the toppings over there." (Didn't really answer my question but okay) Moving down the line, I asked the next worker the same question. She just asked me in a rude tone what sandwich I got. I told her and she sternly asked me what size. I've never been here, so I thought she knew since I just told the "I only do meat and cheese" guy what size I wanted, but apparently not. So I told her and then again asked if the sandwich I wanted came only with the ingredients listed on the menu. She said you can put whatever you want on it. (Not too friendly or helpful, either.) I felt like it was an inconvenience to ask a question. I get my food and neither one had cucumbers (which was listed on the menu as a topping included). One sandwich I only added lettuce. It had tomatoes and lettuce. The other I added tomato and onion. It had lettuce and onion. I did not feel welcome here, and after spending almost 40 bucks, I definitely will not be back.

Andrew Rogers

This is corporate greed right here. Y'all should be ashamed of yourselves potbelly.

I picked up a kids combo this morning to bring it to my daughters school for lunch and when she opened it the bread was moldy and stale.

This was our first time going there the food was not good. My meatball sandwich did not have hardly any sauce on it. The veggies were wilted, and when my husband ordered his sandwich, they asked him what sides he wanted and he told them everything minus mushrooms and they didn’t put any of that not even mustard or mayo. The tables were dirty. We had to wipe them off before we used it. I so regret spending $60 there can’t get it back. SMH!!🤬🤬 . and please don’t tell me that you appreciate my service and hope to see me again because I am never coming back🔥🔥😡😡😡😡😡😡😡😡😡

Went in today 4/20 ordered two sandwiches and both the male and female working right now were very rude. They cut me off mid sentence asking is that it and kept talking over me.

As much as I like Potbelly's I really HATE this location. I've came here several times because my work friends like the food and I'm always the one to order and pick up and I can comfortably say that the people they have working here either don't care or are really dunce. More than half of the time they will get your order wrong, what really makes me upset is that it's usually with the avocado sandwich they will NOT put avocado and charge you the extra money for it and at that point it's robbery. I recommend you stay away from this location unless you're eating in and have the time to go back to the register to let them know about their mistakes.

I started in the drive-through and I kept getting cut off and rushed so I said I would go inside to order instead, I went inside and they had already made and bagged my sandwiches and did not tell me. I stood there in front of the man for three minutes, no acknowledgment I asked him for a sandwich. He very rudely said ‘I already made it go ask them about it’ ,I don’t know who them was. They were just standing there not being helpful. They had to unbag my sandwiches to dress it the way I liked and he argued with me over what the topping was called. he kept calling the sandwich skinny, so I asked him if that meant there was no bread, and he kept repeating that it was skinny instead of answering the question. Overall everyone I encountered at the store was rude, condescending and acted very put out to be working let alone not want to be there. This is the 3rd time I’ve had a bad experience, and I have tried to give you the benefit of the doubt will not be going back to this location or probably any potbellies. terrible experience to have to pay that much.

Just left this place with my wife. Juliana the restaurant manager was horrible. She was rude and was upset we ordered more than two sandwiches. She said omg when I ordered another sandwich and kept closing her window to talk to another coworker to laugh and giggle. Worst experience ever. If she is working I just you stay away from this place. This location was the best before and my experience tonight was horrible. She ended up giving me two sandwiches for free for what she did. The free sandwiches does not make up for her nasty attitude I hope potbelly reconsiders hiring small minded managers and do more analysis before hiring someone like her. Inexperienced, unprofessional and down right lazy.

I've been coming to this location since it opened. The last two visits including today they asked me to add a tip when I was in the drive-thru. This is getting out of hand and completely unacceptable. Tips first of all should not be a guilt trip they are provided when you have table service when somebody's getting paid below minimum wage their pay is subsidized by tips that is not the case here while a case could be argued perhaps for eating inside even though they're not serving you at their table a to-go order just doesn't have anything to offer regarding for tips. I'm not coming back to this location because of this and I guarantee other people are also not going to come back because when you try to guilt trip people into leaving a tip for something that it shouldn't be entitled drives people away. If this was a full service restaurant then of course tipping should be encouraged for dining in customers but again this is not the case.

Yajayra Torres

I picked up a kids combo this morning to bring it to my daughters school for lunch and when she opened it the bread was moldy and stale.

zoe norwood

I started in the drive-through and I kept getting cut off and rushed so I said I would go inside to order instead, I went inside and they had already made and bagged my sandwiches and did not tell me. I stood there in front of the man for three minutes, no acknowledgment I asked him for a sandwich. He very rudely said ‘I already made it go ask them about it’ ,I don’t know who them was. They were just standing there not being helpful. They had to unbag my sandwiches to dress it the way I liked and he argued with me over what the topping was called. he kept calling the sandwich skinny, so I asked him if that meant there was no bread, and he kept repeating that it was skinny instead of answering the question. Overall everyone I encountered at the store was rude, condescending and acted very put out to be working let alone not want to be there. This is the 3rd time I’ve had a bad experience, and I have tried to give you the benefit of the doubt will not be going back to this location or probably any potbellies. terrible experience to have to pay that much.

seipher0615

I've been coming to this location since it opened. The last two visits including today they asked me to add a tip when I was in the drive-thru. This is getting out of hand and completely unacceptable. Tips first of all should not be a guilt trip they are provided when you have table service when somebody's getting paid below minimum wage their pay is subsidized by tips that is not the case here while a case could be argued perhaps for eating inside even though they're not serving you at their table a to-go order just doesn't have anything to offer regarding for tips. I'm not coming back to this location because of this and I guarantee other people are also not going to come back because when you try to guilt trip people into leaving a tip for something that it shouldn't be entitled drives people away. If this was a full service restaurant then of course tipping should be encouraged for dining in customers but again this is not the case.

Tiffany Vargas

Went in today 4/20 ordered two sandwiches and both the male and female working right now were very rude. They cut me off mid sentence asking is that it and kept talking over me.

kaz baban

Just left this place with my wife. Juliana the restaurant manager was horrible. She was rude and was upset we ordered more than two sandwiches. She said omg when I ordered another sandwich and kept closing her window to talk to another coworker to laugh and giggle. Worst experience ever. If she is working I just you stay away from this place. This location was the best before and my experience tonight was horrible. She ended up giving me two sandwiches for free for what she did. The free sandwiches does not make up for her nasty attitude I hope potbelly reconsiders hiring small minded managers and do more analysis before hiring someone like her. Inexperienced, unprofessional and down right lazy.

Lin Val

This was our first time going there the food was not good. My meatball sandwich did not have hardly any sauce on it. The veggies were wilted, and when my husband ordered his sandwich, they asked him what sides he wanted and he told them everything minus mushrooms and they didn’t put any of that not even mustard or mayo. The tables were dirty. We had to wipe them off before we used it. I so regret spending $60 there can’t get it back. SMH!!🤬🤬 . and please don’t tell me that you appreciate my service and hope to see me again because I am never coming back🔥🔥😡😡😡😡😡😡😡😡😡