Subway

Great food even better employees!!!

Very good excellent plolate friendly

Super clean, very friendly.

I visit this Subway regularly! Staff is helpful and friendly!

Extremely clean and well decorated restaurant. Always great service and never a wait.

This location seems to have more customer friendly employees

I have had a couple of experiences with this location. They have all been positive. I almost never give 5 star rating for locations, but this one gets one. Their staff, from my experience, has been friendly, efficient, and knowledgeable. The food is the norm for Subway stores. Not exceptionally good not exceptionally bad just their standard fare. But visiting this location always leaves me with a smile on my face.

Brenda Kambeitz

I have had a couple of experiences with this location. They have all been positive. I almost never give 5 star rating for locations, but this one gets one. Their staff, from my experience, has been friendly, efficient, and knowledgeable. The food is the norm for Subway stores. Not exceptionally good not exceptionally bad just their standard fare. But visiting this location always leaves me with a smile on my face.

Had an excellent experience here today. Krista, despite being new, was very efficient and friendly. She is a great hire! Thank you for the wonderful service. Food was great.

Good food. Good service. Indoor and outdoor seating. Can get busy but not too crowded most of the time.

Always great at this location! Great service-caring and patient staff work here-and the tables are always clean! My favorite location by far!

I pass by three closer subways to come here every time I want subway. I generally order on the app and come to pick up. My order is always ready, correct, and well-made when I arrive, and I am in and out in seconds. The veggies and bread are always fresh. I've never had a problem with my order here. This location usually participates in the mobile promos too, which is nice. Overall, it's well worth traveling a little extra to know that I'm getting what I expect when I order here.

Very clean ,easy parking,very helpful staff,restroom. Prices comparable very close to state rt 29 and rt 30 nice fresh vegtables . I like the meatballs with cheese. Always taste the same

Excellent service. The 2 guys working were so polite and greeted to everyone that came through the door with a smile. Albert was great

Connie Jo Carver

Excellent service. The 2 guys working were so polite and greeted to everyone that came through the door with a smile. Albert was great

arthur lafey

Very clean ,easy parking,very helpful staff,restroom. Prices comparable very close to state rt 29 and rt 30 nice fresh vegtables . I like the meatballs with cheese. Always taste the same

Gerald Keller

I pass by three closer subways to come here every time I want subway. I generally order on the app and come to pick up. My order is always ready, correct, and well-made when I arrive, and I am in and out in seconds. The veggies and bread are always fresh. I've never had a problem with my order here. This location usually participates in the mobile promos too, which is nice. Overall, it's well worth traveling a little extra to know that I'm getting what I expect when I order here.

Barbara Albrecht

Always great at this location! Great service-caring and patient staff work here-and the tables are always clean! My favorite location by far!

Chelsea Neahr

Had an excellent experience here today. Krista, despite being new, was very efficient and friendly. She is a great hire! Thank you for the wonderful service. Food was great.

Aiden Snyder

Good food. Good service. Indoor and outdoor seating. Can get busy but not too crowded most of the time.

The sandwich had fresh ingredients and service was good store was also clean

Fairly good customer service, best bet before going to Animal Land

Traveling home to Syracuse and stopped for food! Was a good sandwich and clear friendly place!

Lady answered the phone.. rude service. But understandable I suppose since my family kept telling me to change the order at the last minute.. recommend calling when your family or significant other actually knows what the heck they want..

If the meat was different I would like it better. Nice clean atmosphere, employees seemed nice. I just can't get past the meat

Service was fast and friendly. The person made my large Turkey sub the way I wanted it. Seems like the prices have went up on subs it has been awhile since I have been in a subway. The large Turkey sub came to $10 I know I added bacon to it which was little extra. But I do not think that is a very good price for a large sub.

Amanda M. Loucks

Lady answered the phone.. rude service. But understandable I suppose since my family kept telling me to change the order at the last minute.. recommend calling when your family or significant other actually knows what the heck they want..

Bill Maas

Service was fast and friendly. The person made my large Turkey sub the way I wanted it. Seems like the prices have went up on subs it has been awhile since I have been in a subway. The large Turkey sub came to $10 I know I added bacon to it which was little extra. But I do not think that is a very good price for a large sub.

Beth

If the meat was different I would like it better. Nice clean atmosphere, employees seemed nice. I just can't get past the meat

Subs are very good price is very high now so I can't go again for 3 or 4 months from now

Standard expectations, they need a better doorway to stop the wind every time someone walks in.

Stood in line for 10 minutes and then walked away...nobody was there...or slackin

The girls were pleasant, store was clean. Made our sandwiches quickly, i thought a bit pricey, 2 sandwich on 6 in abmnd the other a flatbread along with a soday $20 plus. ANYWAYS, I was about midway into eating my sandwich i found plastic into my food. I HOPE they have better safe guards for these things. I was already back at my destination so couldn't go back.

Alicia

The girls were pleasant, store was clean. Made our sandwiches quickly, i thought a bit pricey, 2 sandwich on 6 in abmnd the other a flatbread along with a soday $20 plus. ANYWAYS, I was about midway into eating my sandwich i found plastic into my food. I HOPE they have better safe guards for these things. I was already back at my destination so couldn't go back.

7 tiny meatballs on an 11" footlong sub. Go to Food and Fuel down the road for a much better sub for a buck more.

Bad customer service by the staff the young man did not know what he was doing

Pay attention to your price in this shop they like to overcharge

Although the food is good, their two for $5 is a bait and switch, none of the stores near me participate. They also took the club sandwich off menu because they no longer carry roast beef.

DO NOT ORDER ONLINE. If you want to have things missing/added to your sub, or salad. Want to receive cold sliders, this is the place to go. Want to order cookies with your food, then get told they dont have any available, this is the place to go.. DO NOT ORDER ONLINE. They mess up your orders every.. single.. time.. The workers don't pay attention to what YOU order.

William Selis

Although the food is good, their two for $5 is a bait and switch, none of the stores near me participate. They also took the club sandwich off menu because they no longer carry roast beef.

Becky Robinson

DO NOT ORDER ONLINE. If you want to have things missing/added to your sub, or salad. Want to receive cold sliders, this is the place to go. Want to order cookies with your food, then get told they dont have any available, this is the place to go.. DO NOT ORDER ONLINE. They mess up your orders every.. single.. time.. The workers don't pay attention to what YOU order.

The servings on the sub was little I was very disappointed

the meatball sub was great ,and services and staff were great ,no complaints at all .

I have never been to a subway that is more skimpy on what they put on the sub than this one.

Rude owners. Will never go there again.

Very very expensive! I ordered a salad. Literally lettuce and cucumber. No meat. No cheese. No dressing nothing. And it was $15... I will never go back

Online Coupons rarely work at this location. Terrible service with seemingly untrained employees. Expensive mediocre food as well.

There is a female employee at this establishment that continues to bad mouth my family and I to her fellow employees. I find this behavior both immature and highly unprofessional especially since our kids no longer date and haven’t for years. Highly recommend corporate getting involved this kind of slander is bad for business.

I usually grab subs from here frequently.. and never had an issue until today. One of the employees had thrown my change AT me, and made excuses after I told her to not do that again next time. I'll stick to just going to the mom and pop shops from now on.

I love subway and go there very frequently. Sadly I hate coming to this one due to the fact of rude staff. If I come in to spend my money in your store I expect my food to be done right and for you to crack a little bit of a smile instead of being rude. It's happened plenty of times and it's always the same 3 people who are very miserable. I would give it 5 stars if these issues get resolved.

DEAD ANTS IN SODA!!! We had drank some before we noticed but as soon as we did we called immediately for a full refund of $25. After possibly swallowing some ants I was disgusted so we were not about to eat the sub either. We were told they would only refund the soda. When we asked for a way to contact a manger they wouldn’t give us any information, no corporate number, nothing. After sharing a picture on social media many people reached out and I was thankfully able to get the owners name and number because days were going by and I was getting no where. After speaking with owner she is refusing to refund our whole order because she’s mad I made a post🙄?! NYS Health Department needs to check this place

I recently went to this Subway because my mother wanted Subway and I ordered on the app, I had to be to work in Saratoga, so I was in a rush and actually meant to order from Amsterdam because the time before this I went in and stood there for these kids to get a free 6 inch & free cookies that the girl gave them at no charge just to have my order made like a 2 year old, I digress.. so I send my boyfriend in to get the subs I’m in a hurry as it is, so I tell him to be fast all he knew was to grab the subs, normally I’d get 3, but I only had ordered 2.. I’m flying to drop off my moms sub, and after I go to drop him off I noticed there was still 2 subs, I said “oh shit babe I forgot to tell you we were splitting a sub that subs not ours. I felt absolutely terrible and if I wasn’t already 30 minutes the other way I would of brought it back to the store. I called multiple times that night and nobody answered, think they were closed?? Fast forward 2 weeks later, the state troopers are at my mothers house, my house, my boyfriends house, over the sub! TWO WEEKS LATER. I’m disgusted. I had to work this weekend Sat-Monday 10pm-7am and tried getting in touch with the owner who also owns the one in Mayfield, but no call- called every day since the troopers came!! Even tried getting a full name & number to talk like adults and get this situation resolved.. but today my boyfriend got told he will be arrested and charged over it.. so to whoever you are, I hope you realize that this whole situation is a misunderstanding and drop the charges.. if I wanted to steal subs or have my boyfriend do so I wouldn’t have ordered 2 subs!! You’re not only losing a customer, I will be going public and speaking about this absolute insane situation, shit happens, you don’t know what ppl are going through- you can’t press charges bc of how someone “looks” what the heck is wrong with you. I watch this man who has lost BOTH his parents in recent years struggle with PTSD, ADHD, Anxiety, severe depression etc, and instead of calling us back you’re gonna ruin more of someone’s life over a $8 sub that NOBODY STOLE?! Nobody even ate it!!! It was like veggies w no sauce!!! Unbelievable and disgusting!!! I watched the worker give free cookies to her friends the visit prior as they made the sloppiest subs possible & the cookies probably cost more then that sub let’s be honest, so is she getting arrested to??? I’m genuinely curious?!?! Unbelievable but because I’m a nice person I smile and keep it moving... It takes a lot to bring me to this point .. but SUBWAY in Vails Mills NY, this is absurd!!!! I’ll gladly pay whatever!!! And ill never return!!! Please reconsider these absurd charges over a honest mistake!! Judging someone’s intentions on how they look/act is also discrimination. Quite frankly this could easily turn into a defamation lawsuit as well as discrimination.

Was here a few weeks ago and went to get ice in my cup and noticed many black flakes of something fall into my cup. Looked up the ice maker and it is clearly filled with mold/dirt. Clearly not ever cleaned. Should’ve snapped a picture. So I’m spending $18+ for a small sub, chips and drink just to be made sick? Owner and management need to make sure health codes are followed. People will get sick.

Danielle Becker

DEAD ANTS IN SODA!!! We had drank some before we noticed but as soon as we did we called immediately for a full refund of $25. After possibly swallowing some ants I was disgusted so we were not about to eat the sub either. We were told they would only refund the soda. When we asked for a way to contact a manger they wouldn’t give us any information, no corporate number, nothing. After sharing a picture on social media many people reached out and I was thankfully able to get the owners name and number because days were going by and I was getting no where. After speaking with owner she is refusing to refund our whole order because she’s mad I made a post🙄?! NYS Health Department needs to check this place

Breanna VanAlstine

I recently went to this Subway because my mother wanted Subway and I ordered on the app, I had to be to work in Saratoga, so I was in a rush and actually meant to order from Amsterdam because the time before this I went in and stood there for these kids to get a free 6 inch & free cookies that the girl gave them at no charge just to have my order made like a 2 year old, I digress.. so I send my boyfriend in to get the subs I’m in a hurry as it is, so I tell him to be fast all he knew was to grab the subs, normally I’d get 3, but I only had ordered 2.. I’m flying to drop off my moms sub, and after I go to drop him off I noticed there was still 2 subs, I said “oh shit babe I forgot to tell you we were splitting a sub that subs not ours. I felt absolutely terrible and if I wasn’t already 30 minutes the other way I would of brought it back to the store. I called multiple times that night and nobody answered, think they were closed?? Fast forward 2 weeks later, the state troopers are at my mothers house, my house, my boyfriends house, over the sub! TWO WEEKS LATER. I’m disgusted. I had to work this weekend Sat-Monday 10pm-7am and tried getting in touch with the owner who also owns the one in Mayfield, but no call- called every day since the troopers came!! Even tried getting a full name & number to talk like adults and get this situation resolved.. but today my boyfriend got told he will be arrested and charged over it.. so to whoever you are, I hope you realize that this whole situation is a misunderstanding and drop the charges.. if I wanted to steal subs or have my boyfriend do so I wouldn’t have ordered 2 subs!! You’re not only losing a customer, I will be going public and speaking about this absolute insane situation, shit happens, you don’t know what ppl are going through- you can’t press charges bc of how someone “looks” what the heck is wrong with you. I watch this man who has lost BOTH his parents in recent years struggle with PTSD, ADHD, Anxiety, severe depression etc, and instead of calling us back you’re gonna ruin more of someone’s life over a $8 sub that NOBODY STOLE?! Nobody even ate it!!! It was like veggies w no sauce!!! Unbelievable and disgusting!!! I watched the worker give free cookies to her friends the visit prior as they made the sloppiest subs possible & the cookies probably cost more then that sub let’s be honest, so is she getting arrested to??? I’m genuinely curious?!?! Unbelievable but because I’m a nice person I smile and keep it moving... It takes a lot to bring me to this point .. but SUBWAY in Vails Mills NY, this is absurd!!!! I’ll gladly pay whatever!!! And ill never return!!! Please reconsider these absurd charges over a honest mistake!! Judging someone’s intentions on how they look/act is also discrimination. Quite frankly this could easily turn into a defamation lawsuit as well as discrimination.

Brick Grimes

Was here a few weeks ago and went to get ice in my cup and noticed many black flakes of something fall into my cup. Looked up the ice maker and it is clearly filled with mold/dirt. Clearly not ever cleaned. Should’ve snapped a picture. So I’m spending $18+ for a small sub, chips and drink just to be made sick? Owner and management need to make sure health codes are followed. People will get sick.

Amanda Rivera

There is a female employee at this establishment that continues to bad mouth my family and I to her fellow employees. I find this behavior both immature and highly unprofessional especially since our kids no longer date and haven’t for years. Highly recommend corporate getting involved this kind of slander is bad for business.

Matthew Mack

Online Coupons rarely work at this location. Terrible service with seemingly untrained employees. Expensive mediocre food as well.

Nick Scalia

I usually grab subs from here frequently.. and never had an issue until today. One of the employees had thrown my change AT me, and made excuses after I told her to not do that again next time. I'll stick to just going to the mom and pop shops from now on.

Jessika

I love subway and go there very frequently. Sadly I hate coming to this one due to the fact of rude staff. If I come in to spend my money in your store I expect my food to be done right and for you to crack a little bit of a smile instead of being rude. It's happened plenty of times and it's always the same 3 people who are very miserable. I would give it 5 stars if these issues get resolved.