Heather S (lemonrose89)

I don’t think I’ve had an order made correctly yet at this location. My taco salad has no chips or sour cream. We never get straws or utensils in the bags.

Nicholas DeLessio

Compared to other Wendy's, they're pretty much what you expect. The one thing I've had issues with more than other Wendy's locations is in leaving things off my order when using the drive-thru. Usually only small things like ketchup (even if you ask more than once,) but sometimes full on order mix-ups. I'd say that it's more often than not that something is at least a little bit wrong. I would say just to be careful and double check things before you pull away. Otherwise, I haven't had any quality issues, and it tastes just like any other average Wendy's I've been to.

I used to like stopping for a meal at Wendy's; but now I find I prefer some place else. Not sure if the young lady helping me out was new or what the problem was -- maybe because this Wendy's did no…

Rose B.

Sitting on the commode… I felt like I was abandoned or washed away at sea when I realized there was no more toilet paper left..

Nate Hartrich

The self service kiosks weren’t working properly - not taking the rewards. The girl at the register tried to take the reward and was able to work. There was an angry younger guy with glasses who was upset with everything. It was definitely a mess. My son’s chicken sandwich was wrong. Been to more organized Wendy’s.

Selene Franceschini

Cold fries immediately but the place was smoky grease needed to be changed horrible smell dirty every where !!! Lord tables dirty floors slippery ketchup on floor table food all under every table smh 🤦 we just wanted a comfortable place to eat this is our local drive makenit better guys

+2

Baconator was great. Nuggets were cold and seemed old. Had to go back to get a missing item. My unsweetened ice tea ended up being sweetened. Not great.

Holly

I ordered a 6 piece spicy nugget with barbecue sauce for dipping. I have no idea what I got. The nuggets were soaking in barbecue sauce, soft and mushy! Nasty!

Wendy's used to be our go-to for fast food, but since the pandemic their prices have spiked and their portions have shrunk. It's right next to an exit from I-81 so is still generally crowded, and ind…

There is Taki Fuego on the menu but it has not been available since July. I think it should be taken off the menu, if it is not available. The burgers I did get were terrible~~greasy and pink inside …

There is Taki Fuego on the menu but it has not been available since July. I think it should be taken off the menu, if it is not available. The burgers I did get were terrible~~greasy and pink insid…

Horrible service or lack of, we walked out. Had to ask about paying with cash. Kiosk ordering is a joke. Last time going there. Prices go up, service goes down. Person behind the counter said they 's…

Horrible service or lack of, we walked out. Had to ask about paying with cash. Kiosk ordering is a joke. Last time going there. Prices go up, service goes down. Person behind the counter said the…

Horrible service or lack of, we walked out. Had to ask about paying with cash. Kiosk ordering is a joke. Last time going there. prices go up, service goes down. Person behind the counter said they …

We were waiting for a while because we didn't use the kiosk and they didn't want to accept cash! And very rude about it. Told me to go thru the drive thru instead of him doing it there for us.

A couple weeks ago, my husband and I stopped to grab a bite before heading out of town. I ordered the Jr bacon cheeseburger. I literally had to open the bun to see if they forgot the burger. …

A couple weeks ago, my husband and I stopped to grab a bite before heading out of town. I ordered the Jr bacon cheeseburger. I literally had to open the bun to see if they forgot the burger. It w…

A couple weeks ago, my husband and I stopped to grab a bite before heading out of town. I ordered the Jr bacon cheeseburger. I literally had to open the bun to see if they forgot the burger. It was…

A couple weeks ago, my husband and I stopped to grab a bite before heading out of town. I ordered the Jr bacon cheeseburger. I literally had to open the bun to see if they forgot the burger. It was…

As with all other fast food joints the lazy non-working staff takes approximately 10 minutes per car in the drive thru. There are no more good workers anywhere thanks to the piece of garbage presiden…

As with all other fast food joints the lazy non-working staff takes approximately 10 minutes per car in the drive thru. There are no more good workers anywhere thanks to the piece of garbage pres…

As with all other fast food joints the lazy non-working staff takes approximately 10 minutes per car in the drive thru. There are no more good workers anywhere thanks to the piece of garbage presid…

As with all other fast food joints the lazy non-working staff takes approximately 10 minutes per car in the drive thru. There are no more good workers anywhere thanks to the piece of garbage presid…

All we ordered were 5 burgers. It should not have been an issue, but we only got 4 of the 5 burgers so we pulled around and went in to get the missing burger and the employee was rude, shoved his fin…

All we ordered were 5 burgers. It should not have been an issue, but we only got 4 of the 5 burgers so we pulled around and went in to get the missing burger and the employee was rude, shoved h…

I don't write reviews ever but my experience at Wendy's today deserves a review. I was going to get lunch from Macdonald's and realized there is a Wendy's close to it. The last time I was at Wendy's is over a year ago in Oneonta and I remember getting a jalapeno bacon cheeseburger which was really good so I decided, instead of Macdonald's let me get that same burger from this Wendy's. When I got back to my office and took out the burger, I could not believe what I saw. The was no bacon, no crispy fried onions just a mess of melted cheese on a burger that looked like it was made from roadkill. I am trying to get pictures of it on here but the picture is not showing up. Whoever made that burger for a customer should be ashamed of themselves. This was no accident , just extremely poor customer service knowing I will not see the POS I was served till I after I leave. Needless to say, I will never go back there. If the pictures do show up, compare what they have on their menu to what I was served.

Steven B

I’ve been to plenty of Wendy’s locations before and usually know what to expect, but this one was a serious letdown. We stopped in around 7pm on July 6th while traveling through the area and it was a mess from start to finish. First, the fries were absurdly salty—and I usually like salty fries. My Baconator had one regular patty and then two tiny ones added in? Either they ran out of proper patties or someone just didn’t care. It was also dry and sad-looking. We ordered inside and ended up waiting over 15 minutes while the drive-thru orders just kept flying out. The two people at the front counter looked completely lost and totally ignored the dine-in side. On top of that, a deluxe burger we ordered was missing both the onions and the pickles. It really felt like the place was running on autopilot with zero attention to quality or service. I get that it probably relies on people making long drives on I-81 who won’t come back, but still—this was bad even by fast food standards. Definitely the worst Wendy’s I’ve visited.

Laurie Stewart

Omg, what happened to this place?!?! We haven't been there in months so i was shocked to see all new faces and a huge line. The food was absolutely horrible!! We got the chicken ranch wrap and only 4 tiny pieces of chicken. The fries and baked potato were disgusting!! NEVER AGAIN!! The only person that was great was the young man working the register...

Debbie Gross

My order is never right. The person taking the drive thru window is usually rude. They are very expensive and could provide better service! The quality of the food has gone down. I will not be returning any time soon!

Michael Hutchings

Waited 20 minutes on front counter! Crew just looked at us they were maybe two cars in drive thru. Maybe you should get staff that care about doing there job!!! Do better Wendy's

Don Macleod

The workers were extremely rude and told us when we got to the counter that can't help us because they were turning the registers off at 9am. They could have easily take our order but the worker literally pointed at my wife and I - can't help you. Goodbye Wendys forever. This one store has angered us so much that we will never eat there again

Linda Michaels

We stopped there on a Sunday night. We were on a road trip. The first thing that I did was went into the ladies room. Both stalls were occupied. 2 other women came in and we all waited and waited , finally a young lady came out of one of the stalls and smiled at us and ran straight out. She didn't even wash her hands! When I got into the stall , I realized that there was no toilet paper! Some one went to tell the employees and they finally came back with a couple of napkins. The trash can was full and an employee didn't show up to refill for another 10 minutes at least. When I started to eat my salad I realized that it didn't have any blue cheese crumbles that I remember it should have. I went to the counter to check and everyone was too busy and the description wasn't listed on the wall . It wasn't until I got back in our truck and checked my phone to see that the salad was missing the blue cheese. The salad was nice and fresh though.

Corky A

Luckily we were staying right across the road! Ordered a taco salad, and a cob salad. Got back to hotel, and no chili for taco salad. Drove back and went through drive through again, told them what happened. I know mistakes happen, but young man at window gave me the chili, no thank you, or sorry for the problem. Handed me the bag with a scowl, and turned his back to me. No they were not busy, just rude!

Courtney R

Fries where cold and the Baconator fries where gross. Clearly just microwaved, topped with a slice of cheese and a peice of bacon on top. The place was not busy when I was there.

Mason S

Absolutely horrid, come here for FAST food and I wait for 30 minutes RIDICULOUS. Then when my friend got his breakfast sandwich there wasn’t even egg on it and on top of that the sandwich was TINY. we came in hungry and left hungry. Sheer disappointment UNBELIEVABLE.

Bree Burdick

Every order took much longer than necessary. All of the employees were talking while the food was sitting there ready. The food is great but the service is so awful that there's no point in ordering. Don't bother coming!