Kevin Ling

This is a pretty sweet place. The ice cream was very well priced per scoop and they have a bunch of different options. Love the vibe in there with the grocery store. The reason for my low rating is for two things. 1. The staff were not very attentive. We had a line of people for ice-cream and it was SLOW. I mean. Ridiculously slow and there was no system in place for service. Or if there was they were not following it. After we got our ice cream I waited… ate almost all my ice cream before another guest flagged down the girl working the checkout in the grocery store to help us out so we could pay. 2. They ran out of flavours. How? You’re an ice cream burger joint. Ice cream is your main product. 4 of the flavours we wanted were sold out and there was none left in the freezer or anywhere? It’s like going to Starbucks and they ran out of coffee. That just seems ridiculous from an inventory standpoint. This place could be great if they pay attention to the needs of their guests.

Axel

I’ve been to Braum’s easily over a hundred times because, let’s face it, their shakes and malts are perfection in a cup. The ice cream? Still as excellent as ever—worth every calorie. The service? Always friendly and on point. But the burgers? Sadly, they’ve taken a nosedive. This is the second time I’ve been served a watery, soggy burger, and it’s honestly a letdown. I keep coming back because I love their other offerings, but the burger quality really needs a comeback tour.

+4

jimi hendrix

I normally won't leave a bad review. I go to this braums a lot because of it being close to my work and home. I'm literally there daily. The service here is more often than not just trash if your ordering food or at the market side. No one is usually there for the market register and you can stand at the food counter with everyone helping ice cream buyers and 15 minutes can go buy and no one even speaks to you. I accept it because it's a bunch of teens. Tonight was a bit to far for me not to say something. I ordered the chicken strip meal after about 12 minutes of standing there looking stupid without anyone coming to the register, my strip meal was horrible. Out of the 4 strip, only 1 would be what I call a strip where I could actually taste meat. The rest mostly crust and hard as can be. 1 of those is why I'm writing this review. Look at the pic in front of the roll. IS THAT A STRIP OR A NUGGET TO YOU?? Braums...... Do better. Train better.

Ashlyn Reynolds

Possibly avoid this restaurant/fast food whatever you’d like to call it. Ask for one simple order, adding lettuce to the cheeseburger and I was diverted to another cheeseburger because they couldn’t add lettuce to the cheeseburger for an upgraded cost. The little drive-through girl tried to explain to me that I didn’t understand and couldn’t comprehend The order and she was trying to explain to me why she couldn’t add a piece of lettuce to a cheeseburger. Extremely simple process, the customer was willing to pay for it, but the arrogant employee needed to explain to me that I didn’t understand. No wonder no one was at Brahms

Trevor Jameson

Horrible, don’t waste your money. Shake had pieces of paper in it. Veggies on burger stunk like spoiled or something. Wouldn’t replace the meal or give a refund. Very very unhappy with this location, will never be back!!!!

KATHY VEGA

I got a candy bar mix today and even though i asked them for extra candy, they only put it on the top and nothing on the bottom. Mind you their large already looks like a small, like what??

Naphtali Ambetsa

They have the best shakes . My only problem with this particular Branch is the drive through staff who NEVER ever say hello , at times some literally frown as they serve . Please ask them it’s just good etiquette. The cashiers are always polite , that’s until you get to the second window. I visit this store almost every day. Kindness costs nothing .

Nicole

This Braums location is the worst most unprofessional location I have ever been to. The folks there are young irresponsible and uncleanly. They cuss without warrant. I’ve seen them pour Smoking hot grease into a trash can, and then scream about it when smoke clouded the area inside while I was sitting at the drive through. Once, the lights went out while I was waiting and the entire staff yelled with curse words. They mess up orders often, do not pay attention to detail, the food is not fresh most of the time, and the storefront inside is dirty and unsanitary. Inspection needs to stop by this location as soon as possible and conduct a thorough inspection and direct them into the right grounds of success. They need a strong leader. It’s possible they have potential, but need strong leadership at that location.

Michael Regan

First time here… Pulled up into the drive-through, ordered a vanilla banana sundae and asked for no nuts. Not because of an allergy, just because I don’t like nuts in my food. Girl on the speakerphone understood. First window, the guy says to me “banana sundae with hot fudge and almonds” I said no, I don’t want any nuts at all… He said OK yes… For sure. I pay, pull up to the next window, And there are two ladies working… And the guy from the previous window comes up and hands me my banana Sundae and some napkins, I said, can I have that in a bag? So he got me a bag. I get home, and lo and guess what??. I have a banana sundae with vanilla ice cream, bananas, hot fudge, and.NUTS!!!!! I won’t be back.

Reed Wonder

We all love Braums , I only ever go for ice creme but they can’t ever get it right at this location . Not to mention they just throw it together so everything is on the side before you even get it . Sloppy and mistakes is what comes to mind with this store . Ok adding to this after another visit …..brought my family from out of town . Employees were rude as can be , did not listen to what we said then gave attitude when they got each ice creme wrong . This is the first time I’ve gone in and now I won’t be returning seeing how they run shop . The back kitchen was just as filthy and gross as the front I just couldn’t get a picture . They definitely don’t clean or sanitize throughout the day.

+1