It's starbucks what more can I say. Coffee is always good. Lines can be long though, after all it is Northpark mall....

Jeremy Yowell

This is a mall Starbucks and hit my expectations for that experience. I recommend you place a mobile order as it gets quite busy here. I snagged a picture of the official location name posted in the store - hope that helps others with mobile orders! (It's the level 1 location)

HP Young

North Park Mall Starbucks is a good place to get coffee meet a friend sit down and enjoy people watching it’s close to parking garage mall exit

I'm waiting here with a crowd of people.. I set my order 15 mis ago on the app. As I'm sitting here patiently waiting, I notice they have one girl making drinks. One girl doing pastries and 2 girls just standing at the register with nobody ordering. It got so awkward that one of them ran to the back and didn't come back out until more people came to order. I feeling usually I see more people making drinks than one. Poor girl.. placed my order at 9.11 am walking out at 9.37 am.

Yonatan Nega

The cafe was a little busy when I entered but this does not excuse the poor customer service and obscene wait time for my order. There were about a dozen or so people who had made their orders prior to me arriving and were waiting in the corner. As I waited for my name to be called out, I would check my watch to see how long it took for other peoples' orders to arrive. After 30 minutes, everyone who had been waiting prior to me had had their orders called out and picked up, with more customers arriving in the meantime. However, my order had still not arrived. Several people then began to complain to the staff, asking where their orders were and the staff's response was that they were about 30 minutes behind on the orders. As I had already waited 40 minutes for my order (which was only 3 drinks), my order should have been already done and called out. So, I approached one of the staff members and I asked what the status of my drink was. He asked for my name, and when he searched for my name on the tablet, my name did not appear in the order list. He tried searching for my name again, and was still unable to find it. He explained to me that what most likely happened was that the system did not link my name with the order, so no name was written on the drinks after they were prepared. I had been sifting through all the drinks during my wait time, and I do recall seeing several beverages ( many more than 3 drinks that I had ordered) that did not have a name associated with them. After he told me this, I checked the drinks again and of the remaining drinks with no names on them, none matched the 3 drinks that I had ordered. The staff member said that someone most likely just grabbed the drinks I had ordered, assuming that it was theirs. He said that they would have to go back and re-make the drinks for me. As it was already approaching 1 hour since I had made my initial order, I told the staff member that I wanted a refund. He obliged and called over one of his co-workers to fulfill my refund request. I should point out, that at no time during my interaction with this staff member did he apologize for either the long wait time or the system failure that led to my order being taken by other people. As I was at the cash register trying to get my refund, the staff member working the register attempted to give me some Starbucks gift cards as an apology for the issue. I explained to her that I would not accept the gift cards, because the gift cards cannot replace the time I wasted waiting for my order. I have had similar problems at other Starbucks locations, waiting what I thought were significantly long periods of time (10 minutes or more) but this latest terrible experience far surpassed my previous Starbucks visits. Because of that, I told the staff member that I would never be going to Starbucks again so there was no need for the gift cards.

Sydney Who

Yelp here. As a former barista i am disappointed. The crew here is very chatty, i'm all for having a good day at work. Although, when there's a rush, it's like these people have no sense or urgency! I understand how busy coffee shops can be, But this lack of discipline mixed with this chaotic environment is unwelcoming. I waited 20 + minutes & people who ordered AFTER me with bigger orders for their drinks first. This is NOT to take away from the few dedicated and HARD workers i did see , but unfortunately others slow work & not paying attention to detail effects the whole team.

Stephanie collie

Was at this location yesterday. Disrespectful man not sure if he was the manager. I kindly asked about my drink since I had been waiting more than 30 minutes… I asked how much longer since people after me were getting their drinks and he responded “You can wait another 15 minutes”.

Jeffrey Lai

I said out loud that there was a fly inside of the pastry box, and they did nothing. Disgusting and unhygienic.

MAHAN RAHIMZADEH

I was going to the Starbucks as a supporting my local stores. I order Frappuccino and I ask the cashier who is taking my order. I want the biggest largest tallest size I payed when I’m waiting for my order. They give me the smallest ones so y’all all business has in United States so that means the largest biggest the tallest one I don’t have a time for make them correct for one drink to give me the right size. Thanks, Starbucks.

Troy Boscia

This Starbucks location is absolutely baffling. They decided to close an hour early because they “had a ton of drinks.” What does that even mean? Isn’t handling drink orders the entire purpose of a Starbucks? This is completely unacceptable and unprofessional. Customers rely on Starbucks for consistent hours and service, but this location clearly doesn’t value its patrons. If the staff can’t handle the demand, perhaps better training or management is in order. Closing early for such a ridiculous reason is a terrible reflection on this store and on the Starbucks brand as a whole.

Magno

Dirty place! Not quality anymore! Very dirty and not a family or biz setting. Employees are not working but looking at their iPhones. Two, do not take your kids shopping at such store within the North Park Mall….

Just Becca

This is the second time I’ve been at this location and they were extremely rude and unprofessional. I visit this location often, spend my money and my time here. I do not expect the red carpet but I do expect to be treated with mutual respect. Recently I ordered 4 drinks. After waiting 15 minutes and only receiving 3 of my drinks I asked if there was a problem with my fourth one and they said I only paid for 3– no problem! I will pay for a fourth. That’s when the cashier whipped around the corned came up to me and said “ma’am I repeated your order to you, are you saying I’m wrong?” I said there is no problem here I will pay for the fourth. That’s when she sarcastically said “okay just making sure you don’t think I’m tripping!” I finally had enough. Grabbed my 3 drinks, told her to 86 the fourth drink and was on my way. I did call headquarters. They sent me a $25 credit to my account and they apologized. Starbucks is a haven to get away for a bit and enjoy a refreshing drink. It should never be a place you feel the need to escape from as a consumer.

manoj s

The worst behavior with the Starbucks team and I have never seen these kind of people in the world. They are giving a adult drink and kids drinks later. The difference between both the drinking time is 30 min. But I ordered on the same time. When I ask the people they were saying you should have a patience to get the drink otherwise they won’t provide a drink.there are seeing my 2 years kid crying for a drink and they don’t have courtesy at least. They are giving the drinks people who order after me..