Dunkin'

Name: Dunkin'
Address: 9070 Firestone Blvd, Downey, CA 90241, Downey, CA, 90241, US
Telephone: +15628625282
Price range: €€
Rating: 4

Donut, coffee shop · Downey

4.0 · 1,280 avis Google

Dunkin'

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locations.dunkindonuts.com

Yelp 2.5 (698) DoorDash 4.4 (1,700) Uber Eats 4.5 (86)

À propos de Dunkin'

Dunkin' in Downey offers a welcoming spot to enjoy your coffee and treats. Known for consistently friendly and attentive service, the team strives to make your visit pleasant. Many appreciate the reliably fresh coffee and seasonal favorites like the pumpkin latte. While opinions vary on the food items and donuts, the power breakfast sandwich and croissant breakfast sandwiches are popular choices. With a comfortable seating area, it's a great place to hang out, although some customers have noted potential inconsistencies with certain menu items.

Ce que disent les clients de Dunkin'

Dunkin' in Downey receives mixed reviews. Many appreciate the friendly staff, especially Fernanda, and the well-managed location. The coffee, particularly the cold brew and pumpkin lattes, is often praised. However, issues with service speed, order accuracy, and freshness of donuts are recurring concerns.

Plats populaires

power breakfast sandwich croissant breakfast sandwiches pumpkin lattes Cold Brew loaded hashbrowns iced lattes

Idéal pour

Sur le pouce Décontracté Solo

Tip: Coffee is generally well-regarded, especially the cold brew. Be aware that service can be slow, particularly in the drive-thru, and check your order for accuracy.

Questions fréquentes sur Dunkin'

Dunkin' est situé au 9070 Firestone Blvd, Downey, CA 90241, Downey.

Dunkin' propose une cuisine donut;coffee_shop.

Dunkin' a des horaires d'ouverture. Consultez son profil pour les horaires à jour.

Les plats les plus recommandés chez Dunkin' selon les avis clients sont : power breakfast sandwich, croissant breakfast sandwiches, pumpkin lattes, Cold Brew, loaded hashbrowns.

Dunkin' est idéal pour manger vite, décontracté, manger seul.

Coffee is generally well-regarded, especially the cold brew. Be aware that service can be slow, particularly in the drive-thru, and check your order for accuracy.

1,280

Avis

Avis sur Dunkin' Downey

4.0

1,280

5★

56%

4★

18%

3★

10%

2★

1★

12%

Avis (20)

Amanda W

I had ordered through the app but there was some issue so even though the payment went through via Apple Pay the app wasn’t placing the order. I went inside and explained the issue to the worker and showed her the payment through my wallet. She said no problem and made the order for me. I really appreciated the easy customer service.

Katherine Herrmann

Absolutely love their power breakfast sandwich and my husband loves the croissant breakfast sandwiches. Great coffee and donuts as well! Their signature pumpkin lattes in the fall are probably the best amongst all the chain coffee places. This particular location also seems to managed very well; cashiers and workers are friendly, polite, and go out of their way to make the seating areas clean and presentable. Who knew a donut shop would be a great place to hang out!?

heather Bray

This is a great place to eat donuts and hang out. Has a great seating area and the associates are very friendly. Fernanda was very helpful.

Daniel Amaro

I’ve been coming to this location since opening Downey. Coffee is always fresh and good, I don’t recommend the food items or donuts; overpriced and not that great. I notice the donuts are getting smaller, definitely not fresh, they taste stale. I know this because they are drop off in the middle of the night by a process center delivery driver. Customer service is great, youngsters but never had issues with their attitudes, always professional for what I have seen.

claritza sanchez

really old men just hanging around staring at you the minute you come in, the service was subpar, forgot items that my friend needed to go and ask for, the coolata i bought was more water than anything else, kinda disappointing, the loaded hashbrowns were good, very small portions tho

matchacha Choco

Needs better lid for iced drink. I got a cold brew today and it was surprisingly pleasant. It doesn't taste bitter or sour it tastes just as strong coffee flavor. However the lid is not sealed very well as you can see in the picture coffee keep spilling around the rim. And it gets all over on the table.

La Familia Primero

Visited almost at closing time so expect delays as the staff is cleaning up. Coffee is sure better than Starbucks. Made to my taste . Very friendly register staff that helped us

Erika Dondiego

I think this is the only location I’ve visited, so I don’t have another dd to compare, but I’d say service here is always consistent. The employees have been nice and attentive. I’ve only had one stale-ish donut one time, but the rest have been great, and the iced lattes/coffees are always delicious. Can I just say, their oatmilk is soo good. Lately I’ve been ordering ahead on the app, and I haven’t had any issues; super simple. Sometimes, there is a little wait at the drive-thru, even if there’s only or two cars in front of you, but it never bothers me. I love dunkin’s prices overall compared to starbucks or similar coffee shops, and I like the items they have on their menu. I also love their indoor seating and outdoor patio area! The items I ordered on my recent trip was the new sugarplum macchiato and the snowflake donut. The drink was delicious, and definitely a favorite of mine now. The donut confused me a but because it was chocolate glazed, rather than the pretty purple as advertised, but it was cute regardless, and fresh.

Trey Camp

Would love it if the manager made sure there were actually some recycling bins here, only trash so you can't really recycle ♻️ even though the bag literally asks you to recycle it....sounds like a manager issue. I come here a lot and will change to 5 stars when I see recycling bins and compost along with the trash bins, cmon it's 2025

Bad Wolf

Came around 9PM, it was pretty lonely. Ordered two drinks, both lattes, one iced and one hot, as well as 6 donuts. Ended up getting two iced drinks. They gave us the wrong one for free and made another. Place was clean overall, but there was some trash and tables that were visibly dirty. Cashier that helped out had no friendliness and did not smile at all. Will return for food, service can be better.

Mayra

DONT COME HERE if you’re in a hurry as the drive thru people make you pull over to the side an extra 10 minutes to receive your food and twice I have had to go inside to retrace my food. And I’m writing as I’m sitting waiting 10 minutes plus for my food. And every time I come I will write another bad review until you hire more people

R R

I been coming here very early in the morning every day for the pass 2 years. Noticeable change of staff no trained with any customers greetings….like a simple GOOD MORNING. Also basic knowledge that when you bag a frosted chocolate donut, you DONT bag it upside down!!

Nelly Barajas

BEWARE!!! Employees especially the ones that are calling themselves mangers when there not are CHARGING EXTRA items in ur credit card drinks they will give u a amount in the drive-through and when u get to the window they charge u something Else and when u complain u ask for ur money back they end up charging u the item!!! Again in ur card when ur thinking there going to return but the whole time there charging u again and and returning it in ur account so u can think u got a refund but u never got the first refund it's crazy what am saying even the COP WAS CONFUSED BUT FOR IT IN THE END and when the cop ask to talk to the main manager the black guy Never pass the phone and never wanted to pass the phone to the COP !!!

Maria Gonzalez

Waited 30 minutes for my drink then 10 more minutes and never received my donuts i was limited on time so I had to leave i did ask for them once I got my drink but didn't receive any

Ivette

Got the matcha...almost half cup full of ice eventhpugh i told the cashier easy ice. Also, cup was not filled all the way with the beverage.

Susan Yim

Service absolutely sucks. I go inside to order. Items on kiosk are missing from main menu. This younger generation kids don't want to talk to guest. No greeting. Waited almost 10 mins to order. No one said, hi we will be right with you. Mind you store was empty. Only drive thru guests, cause they don't have to talk to guest. Need to train staff better.

Melanie Sanchez

The service at this location was horrible. The man at the drive through with a nose piercing was extremely rude and raised his voice at me. I had asked if my order was correct because the receipt didn’t have the flavor of coffee I had asked for and I was never shown my order or my price on the screen when ordered. When I asked if it was correct he immediately raised his voice and told me “you ordered a vanilla latte, we made you a vanilla latte” and when i explained to him that it wasn’t on the receipt he very aggressively said “it’s the same thing we made you what you ordered” and gave me a rude look. I have never left a bad review at any establishment and understand service workers are often over worked and treated very badly by customers but this interaction made me very upset and felt he was extremely rude and didn’t even try to help me and just became defensive.

Sherif Fayad

Very bad experience the donut was dry not fresh the place was so dirty the stuff Soo rude alot of missing items

Claudia Loving Life

I asked for light as on my Cold Brew. I was given a cup full of ice with some coffee, mostly creamer although I asked for 1 creamer. I went back to my hotel, removed ice and this what I got. I paid $3 for half a cup of coffee. Do Better Dunkin.

Sal Mir

Very poor maintenance of the facility, the building looks good from outside but is filthy inside. The associates don't pay attention to the order (ordered the 2 for $2 breakfast sandwich, the associate charged me $2.40 and gave me 1 sandwich. Asked for a coffee with cream and sugar and it was without any sugar and the amountof cream was minimal). The food took too long to be made, and tasted horrible (as if you are chewing on a cardboard). The egg in the sandwich is only half (not sure it's a slandered practice or they were out). The egg in my sandwich looks as if it was torn or bitten(see attached pictures).