ben ng

Lol they only take app orders and won't even use their drive through to give you an already ready order. They make you drive all the way around to pick it up inside instead of just handing it to you. What kind of dumb policy is that?

Meicka Plain

On 12/08/25 during the evening shift the manager was sooooooo rude and had a very nasty attitude.! She did not greet me at all. She also had on so much jewelry she did not look professional, she need to be trained on having a positive attitude and mindset while working with customers! I’ll never come back to this location!!

Nick Marsden

This is the ONLY Taco Bell in the Cbus area I’ve seen that doesn’t offer the $7 luxe box. Since those are store dependent, I’m guessing it’s stingy/greedy owners. It’s the biggest selling point of TB in 2025 with rising prices, and they decide to be the only location to not offer it. Do not order here, go down the road to either the Cemetery Road or Hilliard-Rome location. Both are great. Only saving grace about this location is that the workers were nice and friendly.

Mansi Panchal

This is worst Taco bell location in Dublin. On Friday, I took 2 veggie Maxican Pizza and when we tasted we felt like the beans and all ingredients were too old, it tasted disgusting. But after few hours, me and my husband both had experienced vomiting and diarrhea and we felt really uncomfortable because the taste of beans kept on coming back since next morning. It was soo bad, my family suffered this weekend for 2 days just by eating from this location. This bad taste is experienced only at this location, but we were sick this time. The owner of this location should really focus on the quality of the food. I could have complained to Ohio health department, but I didn’t wanted to harm anybody’s business. But this needs to be improved.

raegan wood

manager was so rude, we sat and waited 5 minutes just for someone to notice us, then they yelled at us to use the kiosk but they didnt have nacho fries on it, they said they got rid of nacho fries again(they were back for 3 days), the kitchen was a disaster, 4 people were waiting for their food for over 5 minutes. horrible management, and horrible customer service.

Joseph Soares

New Steak street taco things, 2 tiny pieces of steak. Grilled cheese burrito, not grilled, slapped cheese on it and wrapped it up. Also burst the tortilla so everything was everywhere. Crunchwrap supreme no meat. Overall this was an awful experience, food was so awful for almost 40 dollars. Do not recommend, will never be going back.

Lassaad

Food was not made correctly! Both tacos had hardly any meat lettuce and cheese and the shell broken so so bad this place is going downhill ! Where is management?????

Chaiz Devirgilio

The orange hair girl who's usually on drive-thru needs to fix her snobby attitude. She ignores everything you say and slams the window shut in your face. This place needs to learn some manners. Absolutely unprofessional.

Michael Reasoner

Rude staff and some of the worst quality taco bell I've ever had. Why is my crunchy taco wet? Not from sauce or grease but actual water. Why is there rotten lettuce in the burrito? Save yourself some headache and get tbell somewhere else.

Stacey Brewster

They literally lost my order and left me waiting so long my co worker left to wait in the car. No apology or acknowledgement that you took my whole lunch break to just get the food to me and my coworkers too. Final topper was not getting the 4 Diablo sauces I ordered. Terrible restaurant, do better.

Isabella Addington

The manager on shift (6/4/25 at 12pm) was extremely rude, we ordered the new boxes asked for everything to be beef and NO TOMATOES, we check our food and sure enough there were a few scattered on there go back through and tell them and she looks and says there wasn't but I told her I got my hands dirty going through checking it obviously I knew there was so I walk in myself with them open to show her and this woman literally said to me "how do I know you didn't put them on there yourself" I said what you think I'm carrying tomatoes in my purse when I specifically asked twice for no tomatoes or veggies bc the second time in the drive through we said just put beef and cheese nothing else. Told me I was doing it for "free food" and walked away so I sent my husband in for a refund and they charged us for the drinks. I will say Hannah at the window was very nice and said she was sorry a few times but the manger speaking was beyond rude and refusing to fix our order. I'm almost certain she refolded the original ones and heated them up to give back to us hence why I physically showed them to her myself

Steven Li

Stopped by on a road trip to grab a quick bite and to redeem a free item on the app. There was noone in the restaurant and noone in the drive thru when we pulled up. Gave the employee our mobile order and pulled up to a window of 3 employees standing in a circle chatting. Food took 2 minutes or so to come out. We get back to the hotel and find out that the crunchy taco was a soft taco, and the "easy on the jalapeño sauce" turned into extra. If they can't get a single customer order correct with no other orders in place, there's little hope. Coming onto google reviews, it's no surprise to see so many complaints about this. People talk all the smack in the world about Ohio, but I can see why. Charge back incoming. Avoid this place.

Brad Carter

Had the worst experience at this taco bell. I don't have high standards for fast food as it is but I wouldn't mind seeing an effort. Ordered a box and wasn't told about them not having lettuce. I thought for a minute they also didn't have cheese because my items were only meat (I did not order my food plain) The staff just walks around and looks at you as they walk by for at least 5 minutes until they ask if you need anything. They replaced my items but unfortunately once again they were the exact same. Terrible experience here

Hope Graham

Spent 25 minutes in line. Most of it sitting at the box to order. 4 cars in front of me made it to the window and left before they even came on the speaker to tell me to wait a few more “moments.” They are of course out of ALL Mountain Dew products. Annoyed for the long wait and the fact I come here for Baja Blast I ordered anyways. Finally make it to the window to have the guy be messing around with another employee instead of working. Hands me a medium drink… I have to then tell him it’s supposed to be a LARGE drink as what is served with the combo meal. I’m like whatever I’ve been waiting way too long as it is so I leave. Get home and there’s a giant scoop of beans with no meat on this… go to eat my supposed supreme taco to find a good portion of the shell MIA. Legit looks like they got hungry in the back and were eating when they realized they needed to serve actual customers so they wrapped this hot mess up. Pictures of this joke of a meal. Seriously the worst food service and you need to hire some actual adults to work here instead of kids who just want to mess around and make people wait half an hour in the drivethru.