Megan Savage

These customer service guys would not take my order seriously. Asking for glaze on my burger is not a difficult request and shouldn’t have been encountered with hostile attitude regarding the time and effort it would take to glaze it. Unbelievable!

Kenzie Perkins

Let me tell you about the culinary coliseum known only as… Geneseo Wendy’s. This isn’t just a fast-food joint — it’s a flavor cathedral, a deep-fried temple of beefy enlightenment, a sanctuary where the Baconator is the high priest and the Frosty is holy water. I pulled into that drive-thru like a tired traveler crawling into an oasis in the middle of a desert made of sadness and soggy gas station sandwiches. I had one mission: consume joy. The moment I ordered, the Wendy’s crew activated what I can only describe as military-level sandwich deployment precision. They moved like seasoned burger samurais. I blinked and BOOM — a tray of golden fries hotter than the center of the sun materialized in my hands, next to a Dave’s Double stacked with so much meat, I could hear cows in the distance saluting me. AND THE SPICY NUGGETS? I bit into one and was instantly transported to a dimension where flavor reigns supreme and calories don’t count. I had a single tear running down my cheek — not from the spice, but from the emotional realization that these nuggets had just rewritten my life’s purpose. The Geneseo Wendy’s staff? ICONIC. The girl at the window handed me my food with the grace of a Broadway star and the accuracy of a NASA engineer. Someone in the back yelled “Frosty’s up!” like it was a code red situation, and it kind of was. Because if that Frosty had been even five seconds later, I might’ve perished from excitement. I dipped my fries into that sweet chocolate swamp and achieved something close to enlightenment. At one point, I swear I heard a Gregorian chant coming from the fryer. In conclusion: Would I drive three hours out of my way just to go to the Geneseo Wendy’s again? Yes. Would I name my firstborn “Junior Bacon Cheeseburger Perkins”? Probably. Would I choose this Wendy’s to cater my wedding? Don’t tempt me. GENESEO WENDY’S: You don’t just eat here. You ascend. 11/10. Michelin stars? Try Michelin galaxies.

I am not one for fast food BUT I do love a frosty. Whats great about this location is you can grab fries from McDonald's which is right next door and then get your frosty at Wendy's! There also a Burger King across the street as well. Wendys is still a favorite in my family though (I dont eat anything but the Frosty lol)

My salad was delicious. Place needed a good cleaning. Food on floors and all surfaces seemed sticky. It It was barely noon.

This Wendy's is the best in the area. Always fast service. Order always correct. Only wish they were a bit friendlier. They are always a bit stoic. Otherwise, great place.

Everything was made fresh. We always ask for freshly cooked. Their great about doing that for us. My chicken had to much sauce on it. Pretty good!

The food was just ok. I mean, it's not horrible, but for the cost of it, I feel it should have been better.

Their new $3 breakfast combo is great. I ordered 2 Dave's singles and fries Monday, while the burgers were OK Their new fries don't equal all the hype. BKs fries are definitely better.

This location is great, the staff is friendly, and the food is scrumptious(the 4 for 4 never fails). Great Wendy's!

Food service is so tough, but the woman (I wish I remembered her name), was so attentive in drive through. When I had to go in grab one more thing she was so concerned that we didnt get everything. Anyway, even my daughter commented on how awesome she was.

Nice stop for a chicken sandwich and some kids meals on our long trip back from Dansville. Took the drive through which wasn't busy, service was refreshingly pleasant and courteous. Food was made correctly and served quickly.

Woman had her puppy dog in to show her off to other employees behind the counter in the “managers only” cubby hole. I hate dogs and people who treat dogs like people. Decent fast food joint otherwise

I tried the bacon mushroom burger and the sea salt carmal frosty.

Cindy Jones

I took my grandsons here for early dinner. We had baked potatoes, chicken nuggets, fries..drinks. We ate inside and the staff was very good.

bruce pritchett

Nice clean restaurant. I brought about 15 students here after a field trip. Service was friendly quick.

Sometimes their food is good just sometimes very slow service and food is very expensive for a meal

Service was friendly. Food came quickly, maybe too quickly. A few items were incorrect. Overall ok, been to much worse Wendy's before.

Fries were cold when they pulled me to cook fresh fries for the kids meal. I should have had fresh fries all the way around. Rushed me at the speaker. I was trying to decide what i wanted and got asked "can i help you find something?" When i had asked for just a moment. Cashier looked super annoyed at the window. Mediocre experiance at best.

The dining area doesn't open until 4 pm. So if you arrive around lunchtime, they only have the drive-thru open. The food was okay, it's fast food. So no high expectations.

Ths place has become a hit or miss. The staffing is subpar and lacking in training and service and the food is overpriced and depending on day, time and staff its a mystery what you got in your bag and the condition its in. Good luck

Went just to try the new fries and the conclusion was, they are fries 🤷‍♂️ Not great or amazing. They were hot. I saw some skin on them so they looked good. Needed more salt. I ended up adding a dash of pepper trying to bring a little flavor to the party. They were just unremarkable. The facility seemed clean from the outside. The employee assisting us was on the phone the entire time but I overheard that someone was calling out sick for their shift so she was dealing with life.

I had great service, but the food my burger was cold and slopped together, fries were cold. I was so looking forward to eating my Jr. bacon cheese burger. My husband had the Chile and baked potatoe that came out good. My son had the crispy chicken blt sandwich came out good, but fries were cold.

Jewell Hubbard

Sometimes when I get a burger it has nasty shredded lettuce, only reason I come is for the leaf lettuce....if im going to pay more, you better have quality ingredients

Jim Cornell

We visited on a Thursday early afternoon. We went through the drive-thu. We were 4th in line. 20 mins later, and 1 person giving up and leaving the line up, we our order was taken. The person taking the order, apologize for the long wait and stating they were short staffed. The wait for the food was short. The food was hot and delicious. So much for fast food. I hope management can solve the staffing issue.

Karen Filice

The spicy chicken sandwich was ok. I remember when it was really juicy and delicious. Thinner piece this time that was overcooked & dry. The French fries were also mediocre, did not taste fresh. I was looking forward to a treat, will not go here again.

Jeff Guldenschuh

We ate here around 7 pm and weren't happy with this visit. The cashier was nice enough but our fries were ice cold and one of the garbages was overflowing, even though 3 employees came out to use the soda machine.

The workers do not pay attention. They are always getting orders wrong, they are rude, and are constantly engage in personal conversations in front of their customers. For being paid 12.75 an hour they need to hire better ppl.

Rudest fast food place round. They all act like they hate their job and take it out on their customers. The only decent thing about this location is their food is always hot.

One employee was loud and complaining about his break. My chicken was burned. They really were not busy either. Day crew is always so nice. Evening crew....grumpy.

The staff is what makes this place unenjoyable. Everytime I go thru the drive thru , the lady's are always swearing up a storm about something, not to mention they missed up my order

Some service was wonderful.. however till I got my meal. Realized they gave me a hamburg instead of the double with no cheese. I took it back up and ask for the double no cheese . And showed them the receipt. They young man proceeded and noticed what I gave him wasnt even on the order. And a blonde proceeded to take it from him yelling I gave them everything on the order. They have the baconator Jr ( mind you that wasn't even the problem) and she continued to yell untill I said would you like me to bring the whole order back to you so you can check it... in the end they fixed what I was missing. And then asked about the baconator. I said the other 2 sandwiches had bacon so they are fine. To make trip worse food was barely warm when I got it. Now I've waited and ff sandwiches cold and appetite lost... I didnt want to make a problem just wanted what I paid for. Thank you

As both former fast-food workers, who understand the stress that can accumulate within these positions, as well as frequent customers at this and many other Wendy’s establishments, today’s experience really caught my friend and I off guard. Our order was fairly simple; a few six-piece chicken nuggets, as well as one crispy chicken sandwich. We noticed on the screen that the chicken sandwich rung up for around $6 as opposed to the $2 on the menu. Due to the long line behind us, we did not want to inconvenience the workers or the customers, although our bill went from $12 to almost $20 with tax. When we finally got to the window, I inquired the price of the crispy chicken sandwich, only to be told our cashier had put in the order incorrectly. Again, as former fast food employees, the stress of lunch hour is very familiar and we could easy empathize, however, the response we were given was very inappropriate The cashier proceeded to clasp her hands in a prayer position, begging us to not have her again put the order into the POS system. “Please, please, please don’t.” Confused, I ended up paying $18 for food I did not order, and was not even given the sandwich I originally ordered that was cheaper. After I decided to comply with her request, she “apologized” by saying she added “Extra sauce” for our nuggets. Here we sit, an hour later, with 7 extra unopened sauces. What are we supposed to do with these? I get it, fast food is again stressful, however, this was just all around bizarre.

The place is always sticky, dirty, and the pop machine is always out of ice and some kind of pop. The manager is extremely unprofessional. She was swearing and yelling at an employee in front of all the customers. She then continued to complain about how she would get in trouble for yelling at the employee. I don't care what that person did but you don't treat them like that and you take them to you office to talk to them. Not in front of everyone. Other than that the food was ok and had good prices.

Seems like everytime we go there the dining room is closed. We went to this Wendy's at 7:30 and the door was locked. Not the first time either.

Went through the drive through on 10.18.24 in the evening. Two male workers were by the window one was on headset taking an order, and another person opened the window, looked at me, no smile, no hello. Flat face. Food came pretty quickly. I didn't even know if the transaction was over or not, no thanks or have a nice day or anything. And neither of them were talking to a customer or inputting an order. Very awkward and not welcoming. As a person who used to train ppl in sales, I would be pissed if my guys treated customers like that.

I do grocery delivery in the area and decided to try Wendy’s breakfast since I never had before. I had about 10 minutes till my next order pickup so I place an order in the app before heading to Wendy’s. I arrive at 9:33 (my grocery order was due pickup at 9:45) One driver is pulling away from the speaker as I arrive and the next is about to order. There’s no one else in line infront of these 2 customers. It takes the employees 3 minutes to even talk to the guy ahead of me. Then when I arrive to the speaker another 3 before he speaks to me. I sat behind these 2 cars for another 14 minutes before I get to the window where I wait another 2. There’s no reason I should be waiting 22 minutes for food with 2 cars ahead of me. Ridiculous. So the next day I go back again because the sandwich was really good! I place my order and get to the speaker at just after 7:30am. They say “we aren’t quite open yet” even though the drive thru opens at 6:30… I said well I placed a mobile order. He says “alright let me check” then says okay pull forward where he tells me to pull around and I wait another 8 minutes for my food. Good food, awful slow management and service. Not even worth going, I won’t be going back a 3rd time.

Usually love a Wendy's meal, but 2 regular meals for $30. Only after the purchase at the drive through did they say that we would have to wait out in front of the store. It was dinner time but only 2 customers inside (had to go in to get the order) and 3 cars. Don't mind a wait usually, but I had a tight schedule that night.

The service has always been slow. And the employees make it clear they don't want to be there or care.

I’m not sure if this is a really bad place to work for people but every time I come to this location, the employees are so rude! 100% rude…. Most of them are dumb too! You are rushed and no respect, the food is always cold! One girl name lily said it’s our job to type what a customer wants, and I said no your job is to try to sell items and smile and try to add on items, this place really needs to get their employees some angry management

I paid $15 something for two double cheeseburger with checkup and onions!!! Really! Good cheeseburger but not at that price and the server at the window had a vary snotty attitude! I will never go back and advise everyone else to do the same.

Iv always given high reviews for Wendy's but not at this location. Their drive through is always a long wait. There food is never fresh. They never get my order rite even if I order one thing. Very disappointing. At least they are nice and friendly.

Worst managed Wendys ever. 12 ppl in line. ONE person taking orders. Mgr asks checkout person to STOP taking orders and go get trays. Food all over carpet. No ice. No napkins. Mgr clueless about customer service and cleanliness.

So I go to Wendy's, in geneseo order a baconator meal, the burger was raw, instead of asking for my money back I took a small drink for my son and paid for 2 Jr bacon cheeseburgers and fries, and guess what got to the table and the cheeseburgers were raw too, I was pissed by this point so I sent my brother over because he was an ex-employee and the response was that the burgers continue to cool down so basically insinuating it was my fault for eating the burger before it was completely cooled as if I spent $9.00 to eat a cold meal, as if people go outside spend $14.00 for cold food. These people will never get my business again.

Had a 9 minute wait in the drive thru and I was the only customer. Then my sandwich was completely wrong. When I told them about it, they said it would be a 7 minute wait for what I wanted. So instead they gave me an old dried out piece of chicken.

The chicken for my honey chicken buscuit was disgusting! And my wedges were cold

Very bad experiance. Have been going to Wendys for over 25 years and it was all ruined in one experiance. Walked in and was discriminated against. Server refused to take our order. He was the shift lead and had rude customer service skills. Spoke out loud in front of the whole restaurant after he was informed I was going to file a report. I do not recommend this location at all. I feel he should lose his job. That is the only way he will learn a lesson. Just saying in todays world he needs to learn early in life especially when you deal with the public. I videotaped it all. This needs to be on youtube to show just how you are treated at Wendy's. What would Dave think?

Never open after 8pmIf you close early put it on google. It’s frustrating bc you are the only place around to eat at night. Get it together Wendy’s

5 out of 6 times in 3 weeks half food was missing other half old and cold lost money time and appetite how do places like this stay open? By Felicia please replace with arbys and a new owner that pays attention to there managers.... take pride for f sake

I’m usually not a rude person but this store really brings it out in people. The staff is extremely lazy, and constantly gets your orders wrong. Then when you go in to explain that your order is wrong, you get attitude. The food is well; it’s fast food it’s what you’d expect. Tastes reheated, and is sloppy as hell. I’d suggest saving your time and going next door to McDonald’s or Burger King. Either or is better than this place. I understand that working in a fast food chain can be stressful and some customers can be nasty but the staff is the same way. It’s a 50/50 if you’ll have someone decent. Hope this saves someone time.

Took more than 45 minutes to get through the drive thru. Charged for 3 extra sour cream, but didn't receive them. Burgers were not even fresh, after the wait. Assumed each order was being made to order, the way they would take 2 orders at a time, serve them before taking the next order. Taking enough time between, to cook each order.

I will drive to Henrietta or Batavia or Erie PA if i get a craving for Wendy's before ever returning to this location again. Apparently I was "out of my mind" for asking for a correction to my order seconds after seeing the error on my receipt. I truly feel bad for the young staff subjected to these horrible lessons in how not to do customer service, the restaurant is an exercise in chaos and the manager on duty, 2/19/2024 @ 7pm is definitely not upholding the Wendy's corporate brand standard with his dirty sagging jeans and untucked shirt with no name tag.

This Wendy's has turned into a joke. Wait and wait for your food and then they get it wrong or they don't put the fries in the bag with the meal you ordered. The workers are rude as rude can get.....I will no longer go to this wendys

At the order window I was asked to wait a few min, no problem. A few min later I ordered a small fry and a frosty, got plain fries (no salt) and a frothy lukewarm milk drink? Idk it was not a frosty. Pretty disappointed.

Horrible service. Burger roll was covered in mustard, dripping out of package. Burger had cheese when ordered without. Went back through drive thru asked for a burger with no cheese, ketchup and mustard. 2nd burger had even more ketchup than the first one had mustard. I completed the survey on the receipt requesting a call for the manager twice in my responses. No call back. Will not waste my money here again.

This is one of the slowest and I mean slowest Wendy's I've ever been yes they were nice and polite but holy mother

Girl working drive thru threw my bag of food at me, 'HERE!', and slammed the window shut to keep talking to her coworkers. She was also very annoyed by me when I ordered at the speaker box, dont know what I did. Must've been a rough shift.

It was terrible! Waited 15 min in drive threw. We asked the guy if he could take out order and he said "ugh sure". Was rude and disrespectful. After I pulled to the window one girl was all over her face. touching her nose and then peocced to put french fries into my bag! I asked her to throw them out and she looked dumb founded because I asked her for new fries!

Found a piece of plastic in my salad. I wanted cash returned. They told me their policy was to replace the salad or give me a couple. They had a no money return policy. The manager made the cashier talk to me, rather than her coming over. I was not pleased. When the manager came over she gave me cash back right away. Not impressed. Won't be going there again.

Waited over 15 minutes at the drive thru for someone to answer the machine and tried to call for someone multiple times while waiting. Not to mention this was over an hour and a half before closing and there was no one in line before us. After taking our order we had to wait almost 10 minutes for a small order.

They made my sandwich incorrectly and I brought it to their attention and instead of making a new sandwich they proceeded to just remove the toppings off the one they messed up and tried to hand it back to me!

Got there at 10:29am with breakfast menu still up. She asked if I wanted lunch I said no breakfast and she is walking outside to flip the menu over and says not anymore smiling, says they threw it all out. Drove 15 minutes to try to make it there and I did and get told no. Maybe you guys should wait a couple more minutes before throwing food away.

I went here for dinner tonight and ordered in the drive thru. We ordered a sandwich and a sandwich combo. When we got to the window we paid and realized that they didn't understand that one sandwich was supposed to be a combo. We were fine with this and asked that they add it on and charge us for the combo. The girl turned around and asked another employee what they could do. Has this seriously never happened to them before???? But I didn't care because I figured they would work through it and resolve it. The girl returns to the window and says that because we didn't order the combo (Uhhh, yeah we did!) and already paid they couldn't do anything about it and if we wanted the combo we would have to drive back around the building and order it again..... We were so frustrated that we just left and decided that we didn't want to go through the hassle of reordering the combo. They were so rude to us in the way they handled this and they definitely lost two customers tonight. Having worked in retail previously I could NEVER imagine telling a customer that I couldn't do a simple return/re-purchase but hey, maybe that's just me...

The French fries were not fresh, and they were lukewarm. The chicken sandwich bun was pressed down and flat. The service was so abrupt and not polite at all. We did not get a receipt for what we paid. They did not give us one. We were going to go to Burger King but decided to go to Wendy's, but I will tell you this, I will not be going to Wendy's in Geneseo , N. Y. EVER AGAIN! ONLY BURGER KING OR MCDONALD'S WILL GET MY MONEY!

I can't even rate this place. Food was cold, order was messed up. Called they put name in book went back 2 weeks later refused my free meal as promised. Sat in drve up for 20 minutes while calls were made. Finally did we will give u a sandwich. I said forget it we will go else where. They did give me a meal with cold fries but, not without attitude

After waiting in the drive-thru with only two cars ahead of me for just about 10 minutes (if not longer) I received under cooked fries with no salt on them and a coke that had no syrup in it (so just carbonated water). My chicken sandwich was the only thing that wasn't horrible...

I’ve had enough of this Wendy’s. It’s closed 50% of the time due to “staffing issues,” and when it is open, the employees seem more interested in hanging outside to vape and using foul language in front of children than actually serving customers. The wait times are ridiculously long, and orders are consistently messed up. Blaming staffing issues is a joke—other fast food places in the area manage just fine, so it’s clear this comes down to poor management and likely non-competitive wages. Save your time and money; you’ll get better service elsewhere!

I love Wendy’s food, but I rarely ever go here because it’s always staffed by entitled idiots. The few times I have went in the past few months, the building is staffed entirely by 15yr olds that just stand in groups and whisper talk to each other instead of even attempting to do theirs jobs correctly. They get every single thing in the order wrong every time. They do the opposite of what you ask. I got a cookie the last time and they dumped it upside down in the bag so all I actually got was a handful of crumbs. Can’t even get drinks right. They get sizes wrong all the time. These people cannot do anything right. When you ask them to give you what you actually ordered, they start insulting you. Seriously, do better.

They can't read here and whoever answered the phone had an attitude. Do you want it replaced? No I want it done right the first time. LIKE ITS ORDERED! Fast food industry wants more pay and to charge more but can't even figure out how to do their jobs (or how to read). I wish 0 stars was an option this place has turned into a disgrace.

This place was very rude to us and they messed up both our orders the food was awful and the wedges were freezing

If you're going to close early due to low staffing, you should probably shut off ordering through the app. On one hand I'm not totally shocked either though knowing how bad management operates here.

Drive thru cashier was nasty and argumentative. When we asked for sauces that were paid for and missing, she got defensive. I've never seen someone so rude about an 0.11 cent ranch packet. Grow up and learn some manners.

I go through the drive though to order food and they tell me to pull around and they will bring it out. They never ended up bringing it out after 15 min so I had to come in and get it was just sitting there on the counter. These people are very racist

Unless you like being called poor then yeah you can go there other than that the woman there she told me that I needed to get the hell out because I didn’t have enough money for a single item I thought I had enough I was just a dollar short and she said so why are you wasting my time get out and she’s not the only example another worker also did that to me a couple months ago so I’m not sure if you like having people tell you that you’re poor and telling you that you’ll never live up to anything or that you just like being really snotty to then yeah you can go there but if you don’t then stay the hell away from this Wendy’s

Twenty minutes after ordering our food, my wife is given cold nuggets, and I’m given the wrong burger. We arrived there 30 minutes before they closed, and every time we talked to someone they mentioned they were closing up. As if we’re inconveniencing them for showing up toward the end of their hours of operation. When I gave them my burger, the shift manager told me that they were closed (15 minutes before their advertised closing time) but that she would fix my order (again… it’s like I’m supposed to thank them for fixing my order and for staying open). She looked very bothered and upset that I had the audacity to ask for what I paid for. Now, almost 30 minutes after my original order, I finally have my food. I’ve had some awful experiences at Wendy’s, but this takes the cake. Oh yeah, the two times we’ve been here since visiting this area of New York, their Frosty machine “was down for the night.” So that’s cool as well. Don’t think I’ll be coming back here.

Placed a mobile order using the app. No sign of life at the drive thru speaker. I get to the window and they ask me to park. Food was brought out to me and they forgot an item. Food was cold and they should just take baked potatoes off the menu because they literally never have them. Really frustrating experience.

The lady at the drive through was so damn rude to me when I went to pick up my DoorDash. I said I was picking up an order and was greeted with a horrible attitude lady saying I needed to specify that it was a door dash rather than just saying it was a pickup (as if I knew the difference in terminology). It was such poor customer service. She kept harping on about it and was almost “giving us a lesson”. Was a needless bit of rudeness to end my day on. Thanks a lot Geneseo Wendy’s 👍

Drive thru, 2 apple pecan salads with 3 chilis. One of the salads wasn’t even half full. As long as it took I could have went in and made our salads. The last time I was here they never put my dressing in and shorted us a chili. This is so freaking wrong. I’ve been screwed out of more money here

Two people in line ahead of me. All three were small orders. Took 30+ minutes to get my food

Kayla Scardella

We're always waiting long times for ordering either in store or drive through..... just left didnt even get food 🙃

Eric Elliott

The doors were locked during dining hours no one was answering the drive threw. I had to cancel my online e order and go without eating before I started my shift at work. This place has gone way down hill between long waits cold food and inaccurate orders it's a surprise that this location’s even still open. I made a review on the app and was supposed to be contacted about my experience and never was.

Colby Sharp

Horrible service, stood in the lobby for 15 minutes, got looked at multiple times, and didn't get served, the store was at least cleaned, got told that someone would be with us, and continuously got looked at and stood there for another 10 minutes, horrible experience, would not recommend, step your stuff up Wendys

Reapz Beepz

Every time I come here, this place messes my order up in one way or another, From forgetting $15 Burgers to Undercooking the food, and everything in between. I'm generally a nice person, never Karen the people handling your food, but this place is out of control, nothing but immature children working, in desperate need of a chaperone...This used to be my favorite spot to eat but it seems like since 2020 (Covid) It has gone down hill...I continue to try to give them the benefit of the doubt, but Ive ordered from here 4 times in the last month and half, and they are 0 for 4...

barb mckean

The food and service was fine. The entire dining area was FILTHY. We asked to speak with the manager and as soon we raised our concern she said "enjoy your meal and have a good day". My husband asked her name and she refused to give it. We will NEVER go to that location again. There's too much competition in Geneseo to be dismissed that way. This happened around 2:00pm on September 2nd at the Geneseo location. There were no other customers in the restaurant.

Mitch Valentine

Went to Wendy’s Geneseo on Lakeville Rd on Sunday August 31 at 11:10 . They said only nuggets and fries . Still 50 minutes before close .

George Foote

Against my better judgment, my wife and I stopped a few days ago. The air conditioning didn't seem to be working and none of the ordering system or cash registers were working either, cars were backed up at the drive thru, we waiting behind a guy that just wanted lemonade for his wife in the car. They made him wait, why could've they just take his money! After about 15 minutes they finally took his money and he went to the beverage machine and no lemonade. My wife did get a frosty, but I left without ordering. This is my last time there, why are other Wendy's locations good and this one never is. It seems like all the fast food places in Geneseo have gone to crap since Covid.

Leven Rex

This Wendy's sucks. The food is always awful, overcooked, undercooked, cold. Idk if I've gotten anything good here. Service always takes forever, your always waiting 20mins parked for them to bring your food out even if you order ahead of time using the app. The people working there are usually respectful and nice, or high lol. It's either management or the franchise dragging this one down but it's awful.

Brandon

Just got a phone call from my mother. She visited this location today to pick up a DoorDash order. The manager who was working at the moment heavier set woman with the lack of teeth started making fun of my mom due to a head piece she has to wear do to a surgical procedure she had recently. Not only did she make fun of my mother she then went into the back and broadcasting to other employees about the head piece. Other employees walked out to look and laugh and say oh I could never…… how humiliating that was for my mom like wearing it wasn’t enough. I then decided to call the location and speak to a manager about the situation. A guy answered the phone and I asked to speak to a manager. He said he was one of the managers. I asked what his name was and he stated the “the manager that is my name.” What kind of response is that.? How are you training employees at this location? I then stated my name and the reason for my calling. He stated he has been there all day and he’s sorry if it happened. However he refused to tell me his name. And said he doesn’t give out his name. You are a smart ass. And buddy you won’t last long at a job with that attitude. Grow up. But by the behavior of which my mother spoke of other employees this really does not surprise me at all.

Jeremiah “Pay_the_Fiddler”

As I sit here in a parking spot in the front of Wendy’s (655 am) waiting on my order from the drive through, I have plenty of time to give this place a 1 star review as I drink my disgustingly flat pop. I’m the ONLY person here, why do I have to drive around and wait for your slow service? I could’ve walked in there and made my own food faster…..and y’all think you deserve 15 an hour? *Edit* 7 hours later I’m extremely nauseous and have been stuck in a porta potty for the last 30 minutes…..NEVER going to this Wendy’s EVER again….and I think corporate should investigate this location and get them back on track…please

Lois Mann

The guy that took our order was very unkempt. No personality, no smile no nothing. I ordered a single , no cheese , lettuce mayo and onion. I ordered the meal. My single name with cheese and the fries were cold. We have also stopped and the door was locked. Drive thru open. Staffing issue! It's very sad!! Won't be back!!

Shannon Sullivan

I ordered a 4 for 4. I only got 3 nuggets and they looked like this: ........ Burger was stone cold, dry bread, and made wrong Fries were cold as well and there was a literal -stick- in the box with the fries. A stick. Like a piece of hay or something. Honestly, unexplainable..never going here again!