Papa John's

Pooja Amin

hair in pizza!! very disgusting. quality needs major improvement!

Rosa Cruz

Never ordering at that location ever again. Tried to immediately cancel an online order but the employee kept hanging the phone up on me. The 1800 customer service was no help either. No call back , no email , nothing. Just horrible.

Ruby Rodriguez

Honestly this place is just rude they tend to talk with them selfs more they to pay attention to customers and when they do they become angry and upset and then on top of that they take forever to make a pizza and ones its dont its in the warmer even tho they know its ur pizza thay wont let u know at all until u ask what happen to my pizza no one has called me for it this place is lazy and food is not so great

Esmeralda Ramirez

This place really sucks my mom try to order food but they had no patience at all

Kenneth Dilig

I am writing to formally report a serious issue at one of your locations. My recent order—a large pizza and cheese sticks—was completely unacceptable both in quality and in the level of service I received. The pizza was not cooked properly, not cut, and had an excessive amount of cheese and sauce. I have photos documenting the condition of the food. It was inedible and unfit for sale. When I called the store to request a refund, the individual who answered was rude, dismissive, and ultimately hung up on me after saying, “Come back tomorrow.” It’s unreasonable to expect a customer to return the next day with uneaten food to prove a point. I believe the same employee also handled my order and payment in person. He barely spoke English, ignored repeated requests for plates, peppers, and cheese (I asked five times), and showed no sense of professionalism or care. This experience demonstrates a complete disregard for customer satisfaction and basic food service standards. I am requesting an immediate investigation, a full refund, and for management to address the conduct of the employees involved. Please confirm receipt of this message and advise me on how this matter will be resolved. I am prepared to dispute the transaction with my bank if this is not resolved promptly.

Devon Bunn

Well first off got my friends order wrong and when told about it didn't care second we tried to order there deal on the window and weren't able to make it happen so they took the sign down right in front of us and had us order it online, bad service not so great food not happy at all

Meg Gills

They never delivered my order, they left me a voicemail and said come to the store, but I just moved to LA from GA I don’t have a car I would have to walk 45 to get my food, then I have called the store no lie 20 times in the past 2 days no answer it just rings and rings and I can’t get help and my money is gone, shut down this store

Andrew Schwarz

Oh my god, where do I begin? First of all, the Glendale location is horrible for dining in. They don't even have a trash can inside, just 2 tables and that's it. No restroom, no service, nothing. Next, the guy who took our order, Mohammad, had zero personality and it felt like we were inconveniencing and offending him just by ordering with no line. And the phones were ringing and no one answered in the restaurant. It was like the Twilight Zone. We ordered a small 10 inch pizza from the menu, which had no prices on it, and it was $21.00. FOR A 10 INCH PIZZA! Then I find out from another employee after my meal is over that I could have ordered the same type of pizza in a larger 14 inch and it would have been $10.99..WHAT??? COMPLETE RIP-OFF, especially for pre-made fake pizza. Absolutely ridiculous and I curse this location and it's pathetic excuse for food and service. BE CAREFUL with this place..never returning again to this restaurant, and will tell this to everyone I know.

Jaskirat Singh

So lets be honest, today I ordered three items out which one that is an extra large pizza didn't come, like, how is it even professional, it wasn't even a hard order to make and what we get spending an hour is only one PIZZA with a side dish. Not only this, it has happened previously also where we ordered some side sauces and it didn't even come, I mean come on dude we are paying extra for it and when asked for refund it isn't even processed thoroughly, totally not worth it.

Stephen Willey

Pizza was poor and very expensive by UK standards. As we were tourist they added items to push the cost up unbeknownst to us a Garlic dip and a pepperoncine. I ordered a Philly Steak Pizza which had the most miniscule amount of beef possible for $15 (£11) would cost us half that in the UK for a 10" total rip off avoid this particular branch.