Claudia Pricolo

Who gives someone a cup with a hole in it, knowing it’s going to melt? There’s just something wrong with you at this point 😂 it’s common sense to check the cups before handing them out. You work in fast food, do your job!

Incompetent employee and rude manage on Sunday Feb 1st at approx 1:45 pm. Using the McDonald’s app, we were charged for our order. When we got to the window, the employee wanted a second code and proceeded to charge us for the order of the car behind us. She couldn’t figure out how to fix her mistake and I told her to go get some help. The manager came and was very condescending and had a smart attitude with us asking “why would you pay for your order twice“. When I started to get agitated because I was being blamed for the restaurants mistake, she accused me of “raising my voice with her.“ We were finally able to get our money back for the order that was not ours, but no apology was given as if it was our mistake. Very unprofessional.

RED RANGER

I used to have a high opinion of this Mc Donald's. However, the last time I was there they hid all the condiments and napkins behind the counter, and did not give me the sweet and sour for my kids happy meal, which I probably could have lived with except no one is manning the front desk, so by the time I got the the condiments my food was cold.. I am sorry if I am paying $35.00 for fast food I expect perfection. As well, they are super chinsey with the trays. If you order multiple items at least bring them up on a tray, so I don't have to make multiple trips to my table. At this point why not just skip this BS and hit Texas Roadhouse? What a joke...

Tonya Fontes

Horrible service. First window got my order wrong. I paid with Apple Pay. Second window comes with only a happy meal and not the second meal. I ask to add it. They won’t take Apple Pay. Told me to drive around and go back through the drive thru. Not happening when it wasn’t my mistake. She repeated my order to me. So I got a refund and will drive to Livingston from now on where service and food are up to McDonalds standards. Also reported to corporate office.

Dmilfeld

FOOD WAS COLD AND POOR QUALITY PAY 31.00+HASH BROWNS WERE MISSING I BEEN GOING TO McD FOR MORE THAN 60 YEARS AM TRIED OF OVER PRICE AND MISSING FOOD SOO IAM GOING TO STOP GOING TO,MCDONALD'S THINK OF THE MONEY I WILL SAVED

JONATHAN LOPEZ

I wish I was over exaggerating but this place has yet to get one of my orders correct in the 5 years I’ve lived in Hilmar

Lisa Andrade

unfortunately not much positive at this location and its not an issue with the food. the soda is generally good and food is generally fresh.. and wait times are fine. this location needs a major attitude adjustment. in my experience it doesn't matter how I choose to pick up my order whether it's indoor, drive-thru or curbside. you're going to get the same negative bitter beer face service. it's not an isolated incident and it doesn't just happen with one specific person. I try to keep my reviews positive but I also keep it honest. just for clarity and transparency.... it's not even something they said to me... it's just the overall attitude... repetitively. I always just leave that place feeling like why do I continuously come here knowing I'm going to get a little bit of attitude like I'm making them go out of their way to hand me a soda through the window.. God forbid I ask for napkins or ketchup cuz when I do . literally i consistently get an exhale... a dirty look.. and before I can even get the last part of thank you out.. the window shuts & I get a cold shoulder. actually I just had a great idea the next time I go to this location, I'm going to make it a point to get the name of the person who stands out above the rest with a great attitude... I'll even update this review to rave about how wonderful my experience was because of the attitude of this one person... to be continued

Julio Cisneros

If there was a 0 star it would be zero. Bad customer service. Manager is nasty to customers. Never get order right. Raw meat on burgers. Never get fresh fries. Sad after years of throwing money away. Never again. Rather go to inn and out. They always get the order right.

Julian Chavez

Idk how to say this but I'm tired of earing egg shells in my mc muffins every time I have ordered from here in the drive through I have gotten an egg she'll in every sandwich it'd so bad that at a point I ordered 4 mcmuffins and every one had an eggshell idk if they see me and drop a peice in but I'm so tired of having to eat them.

Vanessa Powers

Staff is generally rude in the drive thru on a daily basis except the girl who is there almost every morning taking orders and one gentleman in the evening.Today the girl handing out orders put a hot coffee out the window and said "here!" I told her it wasnt mine and sĥe rudly said "whats your order then " i told her I accidentally ordered curbside but the other lady told me it was fine to grab my order. (Iced drink is all) She slammed the window shut and was clearly mad. Donna then handed me my order and scalded me telling me she is upset because I'm wasting time and im in the wrong! I told her i offered to drive through to the curb but the other lady said it was fine. She then told me it is not fine and she understands why she slammed the window on me. I asked the girls name that slammed the window on me after her rude "here!" With a coffee thay wasnt mine and Donna declined giving her name. This isn't the first time Donna has been rude in the drive thru, and not the first time ive been made to feel like an inconvenience. If something this simple warrants treating customers poorly you need new staff because they clearly are in the wrong position

Kevin Reyes

(Oct. 1st around 11 am) My wife went to bring breakfast for us and she ordered herself a McMuffin. She only got two pieces of bread wrapped up.. What the #$@& is going on over there? A fast food restaurant like In n Out is always busy and yet they never come out with this bs.