Gestalt Fund

sandwich and pizza was good here. I would have liked better service. The bearded guy who runs the place needed to be more respectful of clients. Was seated at one of the few larger tables they had, almost finished and saw he wanted to assign it to a group of 5 or 6 older guys waiting, he ought to wait for us to leave and not try to rush the move of our leftover we asked to box to an adjacent table. I'd likely do take-out next time.

John P. Smith, Jr.

We visited Golden Grain Gourmet Pizza in Albany, New York during our travels and ordered four different pizzas to try. The Chicken Alfredo pizza was creamy with plenty of flavor. The Chicken Parmesan pizza had a well balanced sauce and cheese combination that stood out. The Teriyaki pizza was a unique surprise with a sweet and savory taste that worked better than expected. The traditional slice was large and satisfying, the kind of portion that makes it worth the price. The pizzas came out quickly since they were reheated slices, but the marinara on the side was a different story. When I went back to the counter to ask for it warmed up, it was handed to me cold from the refrigerator. That was the only downside to the service. Overall, Golden Grain Gourmet Pizza delivered great taste across four very different styles of pizza. With a little more attention to detail on customer service, it could easily reach a full five stars.

TK67

Gave them a try for the first time last night. Ordered a standard cheese pie online. It was ready for pickup pronto and the young man behind the counter handed it over with a smile. As for the pizza itself...Meh. Nothing much to like about the crust. It was ordered well done, yet there was no crispness to it. As for the sauce, there wasn't much of it and what little there was didn't have much in the flavor department. If I had to make a comparison, I'd say it's what I might expect if it were pizza day in a cafeteria. I mean, if someone were to tell me I gotta try their square pie or that one of their specialty pizzas was truly outstanding, I might give it another shot. Outside that, I'm gonna just call it a swing and a miss. Had high hopes after seeing around 1,100 reviews and most of them good. Hope this wasn't their best attempt at a cheese pie.

Steven S

The regular pizza is great, unfortunately I ordered the Sicilian tonight.Yeah dough should be thick but not as thick as it is, especially considering the minimal amount of sauce and cheese on it. Pitiful. If you order delivery be aware your phone ringer has to be on because the drivers sit in car in road or parking lot calling over and over rather than getting out of car and ringing bell/buzzer!! I added a note on order saying to get out of car and ring bell because my phone was on silent. They call and say they are there...meaning sitting in car with it running and you are supposed to go to them!!! Pathetic. Get out and do your job. Last time guy yelled at me because I missed calls from him...my phone was on silent because it was late. So pitiful and pathetic issues need to be resolved. I'll try again in few months and if things are same that will it.

Howie Birch

Have visited here before this time i had to give my oder 4 times to the guy at the counter. Personality Dry would be an understatement. Definitely shouldn't be the face of the place. I had to go to counter x2 after he drop our "for here " pizza on table in a box, no plates nothing. They gotta do better than this.

Michael Warner

Just fed a group 3 XL pizzas ordered for takeout at 9 PM. Picked up at earliest completion time, 9:35, and drove 12 minutes to the location were my group was. Pizza was cold, or just barely above room temperature. Tasted like it had been sitting for a considerable time under the heat lamp rather than freshly cooked. Not what I expected. Just did not seem baked to order, so over priced for what it was.

Suzanne Brooksby

Food is delicious!!! Unfortunately the customer service was VERY disappointing!!! I tried to claim a deal posted on their website and got the run around. Was told that it was from 2 weeks ago. If a deal is still being advertised, I feel that they should honor it, instead of that the manager told me there was nothing he could do. So disappointing

Sami Pollak

Slow, not great, horrible service. The server didn’t tell us when our to go order was ready we had to ask them a bunch and when it was ready they forgot it in the window. Our gyros was ordered with sauce on the side and they forgot the sauce entirely. The only plus is that they had a vegan and gluten free pizza option which wasn’t horrible. It didn’t say on the online ordering platform that each topping for my vegetable pizza was $2 so it ended up being way more expensive than it should’ve been.

Paul Schumacher

I ordered a veggie pizza with no cheese, but with red sauce. In 15 minutes I was delivered a cheese pizza with veggies on top. The guy who took my order just sighed- his associate got my order correct after another 15 minute wait (while my table companion was finished with their meal.) The first guy didn’t even listen to my order: and he was all like “I got you man, sure thing let’s do this” bro crap. I only wanted my correct order. That part was failed. The pizza (eventually) was bland. Flavorless. The marinara had no flavor, no appeal at all. Bready crust barely browned. “Veggies” were undercooked which given the delay in delivery, I was fine with. Just a poor experience. All the slices in the case looked 100% better than the pizza I was delivered. Thanks to the second guy- I appreciate his help.

Patrick Gagnon

This location really takes their time. I’m a full-time Dasher and I take my customers time in my own time very seriously if you’re going to be 20 minutes late on every single order you’re taking money right out of peoples pockets they don’t care about their jobs or yours. I use my one percent Dasher privilege of blocking a restaurant on this one every two weeks when it gives me the list to fill if you’re a Dasher do not accept orders here they will screw you and your customers with cold food