Kevin B (Peace and Love)

A little skimpy on the chalupa toppings, but this is why I only go to taco bell if everything else is closed. No taco bell actually fills the taco/taco shaped items. I had to spread the toppings myself so all the sour cream isn't in one corner.

free account

The workers were nice but the food was kind of cold and the cheese was not fully melted on my Chicken Quesadilla (see pictures for reference). And my mom's Beef Crunch Wrap Supreme barely had anything in it. It was just mostly tortilla. A little disappointed in this location because last time I came in the middle of the night around 2am and ordered something, they did a really good job on it.

MrsMain3vent

Attempted to get my family something to eat before we went to see the lights. It was 8:14( I’m aware of the holiday hours closing at 9pm). As I pulled up to the intercom, the worker(female) claims, they are not taking orders because they have to catch up on the other orders they have and they may run out of food. While I do understand that explanation, what bothered me was I saw one worker sitting in the corner on his phone (white male) and another worker sitting in his car (possibly Hispanic). There were no other cars sitting in line and there was a Nissan Altima blocking the window that never left. If what the worker was saying was true, then wouldn’t it be beneficial for other workers to help if that was the case? If she was telling me a lie, I am very disappointed in Taco Bell for allowing there workers to behave in that manner. This would need to be addressed immediately!!! If I could give 0 stars I would .

Janice James

The manager, after I ask the cashier how much was the lettuce," free I think, "she said. So she charged me $.40 without telling me. I mentioned why ,... so he the manager then got mad with no apology and gave me all my money back and didn't give me my order at all! I was insulted and hungry, they were so rude this Taco Bell doesn't deserve to be open, because poor customer service, rushing people orders etc.! "They were like take it or leave it. " "Move the cattle on!"

Owen Lopez

I went to my Taco Bell and I ordered a burrito a taco and Dorito tacos and when I opened my number 2 I saw a hairball!! I could not eat the rest of my food after seeing this, this is a disgrace and I will NEVER be coming here EVER again and you should not either!!

Rachel Dawn

You can’t order at the counter which is fine until we leave and they forgot three items from our order meanwhile two other customers walked in to tell them about forgotten items as well. This Taco Bell can never get it right hire better people

Tony Wheeler

If I could give them none I would. I ordered on the app, I have the confirmation number, my bank statement reflecting the charge, but was refused my order. Not good customer service. They could plainly see what I ordered, and that it was paid for. Had to go else where to feed myself and my daughter.

Keaghan Young

my kids and I go to this taco bell AT LEAST 2-3 times A WEEK right after school for a after school snack, and i have to say, the last 2 visits including today have been TERRIBLE to say the least. Now I will say the staff at the counter are very nice and apologetic as it's not their fault but get the brunt end of it all. whoever you have in the back prepping the food clearly cannot read the orders on the ticket and make a simple order correct. ITS NOT HARD to make a taco or a burrito. I'm a nurse at a children's hospital and I know if I gave your kid the wrong dose of meds you would have something to say about, am I right? so, when i come in to eat and pay for food I expect to get what I ordered and correct. Few days ago, I ordered 2 of the same burritos one WITH sour cream and one with OUT sour cream. when we got our food, they both had sour cream. today I ordered the supreme luxe box which came with the CHICKEN chalupa supreme and tell me why i got a steak chalupa supreme?! So of course, I let them know about the mistake and that this was the second time within THIS WEEK my order was messed up. This man in front of me came into the restaurant to order to make sure his order was right because we know also how the drive threw is he left and 10 min later he's walking back in the store letting them know they messed up on his order too. LIKE SERIOUSLY get somebody different back in the back prepping the food, This is ridiculous and getting very old. I think ill just take my business to Taco Casa, thank you very much!

Taylor Free

I wouldn’t refer this place to my worse enemy , I have never felt like I experienced racism like this and I ended up canceling my order because I couldn’t even sit and eat here , I came to the counter to order my food and myself , my family and another African American lady were in line , we went to order our food and Logan told us he is unable to take our order with no reasoning behind it and turned and went back to doing what he was doing but 30 seconds after that 3 Caucasian families walked in behind me and he greeted them and took their order and they got their food immediately me and my family waited about 15 minutes and still have not received our food so I went to cancel the order ! THIS IS NOT A SAFE ENVIRONMENT FOR CHILDREN , families nor AFRICAN AMERICAN FEMALES ! Ladies stay safe and do not I repeat do not spend your money here , Beyond upset and frustrated that my children at ages 8,7and 5 had to experience this and NIRNA the manager after talking to her she did not care at all and BARRY THE MANAGER STATED AND I QUOTE “well I don’t know if that’s true let me investigate because Logan doesn’t have a racist bone in his body “ well today he did ! And instead of making me and my family and other feel safe BARRY BRUSHED IT OFF , I have never ever in my whole life experienced this . I’m Disgusted

Lil Vinny

i have bought 5 burritos and 4 nachos for my big family. All beef and cheese when going back to the car. I overheard the people behind the counter said "who eats beef and cheese." (my is really basic when it comes to these things) Keep in mind this isn't the first time this happen. Now today hoping everything would change they only give me one burrito. Please anyone gonna shop here please please be cautious these people play games with you. The food was aten obviously my kids were hungry.

+2