Lianna Coach

Server Jesus was great, very accommodating and helpful, going the extra mile, food was ok but needs major improvement to be back at the old days when flavor was great, food presentation in plate was made you eating even when you not hungry, some ingredients are missing even they are on the menu Pancakes needs a major improvement they are not fluffy anymore they dry and burn, kitchen staff please follow IHOP food recipe don’t reinvent

Elizabeth Martinez

Service is very slow, looks like they are understaffed, but the food was great. Food did not disappoint regards the wait - the server kept coming back so that great.

Charnelle Hyde

The salad was great but the chicken strips could have been better. Also the pancakes were too thick. I noticed most customers wasted their's as well.

Jason

#Food #review #IHop in North #Indio Had #breakfast with the Mother in-law. Staff was friendly, but seems that they may be understaffed for the mornings and could use the extra servers to decrease wait time and retain customers. A few people left before being called up due to the 15min wait. The food was okay, consistent, but no love in it. I would rate the experience a 3.5 out 5 due to wait, staffing, and food presentation. Not bad, but there is room for improvement 😁

Brandon Pickett

The staff were on top of it, very polite and fast. The atmosphere was very family friendly. The kids birthday pancake was sweet and the kids loved it. The chocolate chocolate pancakes were decadent and filling! The sampler obviously had a little something g for everyone. The hash browns were crispy on both sides which was nice. The bacon was crispy, eggs were cooked to order, and the ham were decent size slices. The pancakes were fluffy too. Overall, they delivered a really good, quality breakfast. *** average **** yummy, above average ***** Unique and delicious

l vazquez

French toast were the best The service was not good considering there were not many people at the restaurant. Server forgot one of our orders. The person in our party had to wait until the rest of us were almost done before he got his food. Their egg white veggie omelette was good 😊

I ordered biscuits and gravy as part of my breakfast. The gravy was separate from the biscuit, in a small bowl, and not enough to even cover half of the biscuit. Server didn't come by once on her own, we had to find her each time and call her over. There was not one smile amongst the group of employees. Overall experience was not very positive. This was a first in all the years we have been going to House of Pancakes.

mc V

No one manning the front. Stood around for sometime before we saw any workers. The food, specifically, the crepes was not good. Maybe the worst I've ever had. But the waitress was friendly and it was quick.

John Hedge

This was very disappointing and I wasn’t expecting a lot because this is IHOP: the atmosphere was ok and most are familiar with it. The service was initially ok. There were 4 of us. Ana took our order, but two of us weren’t ready and she came back a little while later. Shortly after Ana brings the two plates of food out for our guests who joined us as well as the appetizer. She didn’t bring out the other two plates until 20-25 minutes later. Our guests were about done with their entrees by the time ours came out. I was tempted to tell her to make it to go. That was so disappointing! I just wanted us all to eat together. The food was ok, we had a breakfast plate and a turkey sandwich. It wasn’t bad or that great for that matter. Plus they waited 5 minutes to bring the toast and I like to dip my toast in the eggs, but they were cold at that point. I angrily ate what they brought because I was so hungry at that point. They should really know how to pace food. They should bring out appetizers first and then bring the entrees for everyone at the table at the same time, so they can all EAT TOGETHER… Come on Ana, come on IHOP!

Jessica Lawler

Took our family here. We were hungry and shopping in the area. I had no idea the wait would be SO long. We arrived at 10:30 and waited 10 minutes to be seated. Then ordered our food. Waited another 42 minutes before it arrived. Why? Idk. Seems like some people get their food promptly others don’t. 3 other people sat down when we did. 2 ate and left before us. The other was still eating when we were. However they did receive their food long before we did. Our server never introduced herself. Brought our food said she’d be back with our toast. Came back with one order and had to come back for the second order. Just disappointed in the wait and the lack of service. Had to wait the whole 42 for a refill on our coffee too. Also no thank you have a good day as well left. Won’t be back. I feel like people in the SERVICE industry should remember the service part.

It smelled like dead rats right when you enter....an overpowering stench. I thought it was the bathrooms by the entrance but it was the main entrance by the registers. Eggs overcooked, ham dry like jerky, toast stale like the bread had been sitting out for days. Eat somewhere else!

Ariel Torres

Went here for breakfast this morning. I understand it’s a Sunday and it’s a little busy maybe even understaffed. I was sat down after waiting a little over 15 minutes. That I understand. I ordered a chocolate milk to drink for it to come out with barely any chocolate. My server thankfully was able to fix the issue. I then placed my order and it was delivered within reasonable time. So far so good. However that was the last I saw of my server. I was never checked on by her, nor by anyone else for that matter. A table near me was also experiencing an issue with the service. I ordered chicken and waffles and one of the tenders was a little raw and since I was never checked on I wasn’t able to bring it to anyone’s attention. My server even walked past me (quickly I might add) . I wanted to place an order to go as well but eventually decided against it due to the amount of neglect I received as a customer. The only time I saw my server again was when I got up to pay without being given my check and as another employee was about to help me check out my server approaches the counter and finishes the transaction. All in all it was a very unpleasant experience . This was also my first time at this location in years.

David Kelley

Much Smaller portions that aren't even good. My family all got their food while I sat for nearly 10 minutes without food, sitting while my family ate without me. Our waiter was sitting in the kitchen talking rather than working on getting my order so I could eat with my family Cleaning parts of the restaurant that don't need to be cleaned during hours shows how poorly they clean at the end of the night. For an international house of pancakes, this one is pathetic

Gapeach0505

Came here for breakfast. By the time I received my food it was time to order lunch! Not enough staff. The experience was terrible. Waited 48 min 35sec for my food!!! TERRIBLE! Not giving any stars for this restaurant.

Anna Delgado

Every time I come here all the tables are empty and the waiting area is full of customers. It takes more than an hour to get your meal. I’ve left without eating more than twice. I come back for the food but the service is very bad. It needs new management

Grant Anderson

Once again left disappointed by this location. Once again decided to go over to an independent restaurant that’s not a chain. Not sure why I even keep giving this place a chance as every single time I visit it’s either closed outside or posted hours or there is some or other disaster inside that prevents service. On this occasion I visited at 7/am. Sign on the window says open from 6/am but a ghetto paper stuck to the window says 6:30. Yet not a soul in sight, doors locked. So much for a breakfast diner.