T. Hernandez

To many flies inside otherwise not bad

Bethany Marcum

Chicken strips were pretty dry, fries were decent but nothing special. Burger was large but not great. McDonald's burger was better. Dr. Pepper shake is pretty good. Service was average. I love their breakfast and wish it was available all day but other meals are just average.

Anónimo cela sabe

Overpriced fast food burgers !!! Staff is slow and frankly don’t give a damn about the customer … the good it’s ok but not worth the price …

DL Bradford

I guess I don't get the all the hoopla. Tried the patty melt this time.. is that toast? No care in sandwich prep. A glob of grilled onion and a tiny sauce. Fries have been cold both times we stopped. Line folks should think about how their sandwich tastes....bite by bite. And the sandwich has 940 calories. Yikes!

L L

I don't understand. Suburban area, lots of tourist. My first time here horrible. Never again

james naismith

If you get food from here check your bags it'll be wrong just know that but they will fix it with no questions so that's good the fries were soggy and under cooked also

The Griffin' s Den

Had more bad experiences than good and I've been alot. But anywhere in Kerrville seems to be just as bad as far as fast food. Wow it's been a year since I have been to this whataburger. Here I am again waiting 30+ minutes in the drive thru with only an hr long lunch.

Carissa Stewart

We went for breakfast this morning and while we pulled in the parking lot we had a truck behind us (remember this since this would be important later). Anyways, we pulled into curbside slot number 1 (the rating on the parking lot would be a 1 as well) and we got there at around 10:18. At this time it’s 10:26 and that same truck had already gotten his food and left. At 10:30 everyone had left in the drive-thru and at this time my mom had enough waiting and went inside where she had met with a lady about to head outside to give us our food. Didn’t even ask us and just said,” here you go.” Plus our two hot coffees weren’t filled all the way to the top. Again as someone who worked in the food industry this is bad customer service and bad system. I can understand if you were short-staffed. But I would go to the Whataburger closer in town. It has a shorter wait time and would fill your coffees all the way to the top.

Mandy Brown

They over salted our food to death. My husband's patties were raw. The manager didn't care but had them remake it. To which it was over salted amd even more raw than before! The cherry on top was an employee throwing a fit. Cussing, throwing his headset across the floor. I don't expect waffle house behavior over a mistake on their part. I paid a lot of money for a simple order. Do better, whataburger ingram.

Akram Hassan

Poor management angel Sosa was a man with. No words I asked why my food was late and requested a refund he told me thier was a wait on spicy chicken I asked for a refund he didn't apologize for the wait he didn't care at all just gave me my money I worked for whata burger I know chicken drop time about 8 min I waited for 30 min I will attach the purchase time receipt and the refund time receipt to prove I was thier for my whole lunch break and didn't even get to eat 30 min wait

Lyndsie Nichols

Went to Whataburger in Ingram Texas @ around 10 pm.on a Friday night. There were 4 people inside waiting on their food and the drive theu was pretty busy. The workers were working as fast as they could to get the food out while the manager who's name is Micheal was talking down and being very rude and unprofessional to his employees. I watched for about 20 mins as we waited for our food never once did he try to help just kept being very rude and down down grading to the people trying to do their job. It made me very unset and I even told one of the employees that I see what is going on and how they are treated and that o would be sticking up for them. He should not be in a management position if he is going to act that unprofessional and treat his employees like he does. I was pissed and will be calling the corporate office in the morning if we don't stick up for these people he will just keep getting away with it. On the bright side the food was very good!!!

Ross Courtney

I don't know if they only hire brain damaged people for employees but I have fine here two nights in a row and both times my order has been wrong, like how dumb are y'all that you can't read a ticket correctly?