DQ Grill & Chill

The lady in the back cooking was very angry and yelling at the costumers. They also gave me old ranch is was separating and lumpy.

If you want a burger cooked yesterday, and microwaved today. This is your place.

savannah bostwick

I wish I could leave this place a negative star. I stopped by for a quick treat and simply asked for the chocolate dip sauce on the side. I was told this location “does not do that,” even though I have ordered it this way from this same location before. I then asked for a little extra chocolate sauce and was denied. The cashier at the window said he needed to wait for his manager, so I waited. After several minutes, the manager still had not come over. When the cashier reopened the window, I asked if I could just have the original dip sauce and requested the manager’s name. At that point, the manager came over, did not introduce herself, refused to give her name, and waved her hands in my face in an aggressive manner. This interaction was extremely unprofessional and unnecessary over a simple request. Management should review the drive-through cameras from January 30, 2026, around 9:15–9:25

Angela Godwin

Ordered a medium chocolate dipped strawberry blizzard with cheesecake bites watched the lady make it when they handed it to me I said she didn’t put any cheesecake in there which I paid extra for. She said it’s in there it’s blended. I said no I watched her make it walked out and turned around and gave it back to them and said there aren’t any cheesecake bites in here. The lady said oh I forgot. When someone is watching you make something then calling me a liar is very unprofessional. Watch what you pay for here

Aiden Whitworth

showed up at 9:15, website says they close at 10pm. but they were only open for ice cream, interesting closing the grill an hour early

Greyson Quiller

Very horribly run restaurant. Service was awful they clearly didn't want to serve me. Told me my tender basket would take 10 minutes to make, didn't want to complain so just asked for 2 cheeseburger meals for my friend and I. At the end of my order I clearly told them what sauces I wanted. Got to the window, I wasn't greeted, he just stared at me. I was given my order and got 2 of the sauces I asked for, then asked for another 2 and told me I'd have to pay. I offered to pay, then the manager told me that I couldn't do that all of the sudden. He gave me my drinks 2 minutes later and they were both close to halfway full. Not too sure what's going on at this location but would not recommend ever coming here. Maybe just make it a subway like every other shared circle k.

Brigid Farrell

Anemic Blizzard. Stopped for a treat, medium blizzard with snickers and RPBCs. Well, I was hard pressed to find more than a dusting of any of the candy. The blizzard just tasted like "vanilla" ice cream. Then I realized their "vanilla" ice cream, by itself, does't taste so great

Kayla Stephens

I arrived about 20min until closing time and the staff was very unfriendly. You could tell the minute I walked in they didn't want to serve me even though other people were there and other people came after me. The soda nozzles were already taken off which caused my soda to be watered down. The chicken tender basket was horrible. I asked for ranch, ketchup, and utensils and you would have thought I asked them to do something outrageous. They also locked the doors to where they had to unlock them for me to exit. Not great service, terrible food and bad atmosphere. Do not come here if you dont have to.

Enjoli Wilson

The pop is always flat. The manager is always upset. I got chicken tenders and one was too hard to eat. I paid regular price so they should have made sure it was cooked right. When I asked for the deal the manager got upset so I just kept what I had. Making the customer happy is not the first priority here. There is another DQ not too far from this one.

Cynthia Jensen

Coming from Apex Stopped to the Dairy Queen on 1010 in Cary . Ordered a cheese burger , dbl cheese burger and a fry. Waited 8 minutes for the food after pulling off I noticed right away by the way the cheese burger was packaged I’d have poor quality food. A 4 year old could have Wrapped a better sandwich. The burgers were cold as soon as I left the window the fries were hot , I called to tell them they gave me cold burger's they hung up on me when I called back and told them I was going to give a bad review they said ok. They didn’t offer to make things right . A lot of lazy employees and poor service. I won’t go back . So sad I love Dairy Queen . I’ll be going to Maynard DQ

Joshua Silverstein

This was a bad visit. Lady at the window this morning seemed like she couldn’t care less about being there. The $3+ Ice cream cone looked like a sloppy mess, and the vine itself had the stale texture of cardboard.. you need an area director to come in and fix this place. Unless you happen to be getting gas next door, I would drive to the Maynard location if you want Dairy Queen. Their much more dedicated and enthusiastic.

Aaron White

Went into the store to get a dip cup with some extra chocolate shell. I ordered a large. When they handed me the cup, I looked at it strangely and asked if it was a large. The ice cream didn't even go above the rim of the cup, it was about half the size of larges I have received in the past. They said it was a large, so I walked out. After I took the lid off I really thought they did not give me what I paid for. It was about the size of a small cone. I went back inside and said it just seemed small for a large size. The guy that took my order said "I assure you it's a large" and picks up a small cup and holds it beside mine. The contents of my "large" would have easily fit in the small cup. I said it just seems pretty small. He turns around and says to someone else "he's saying it's not a large", to which the other employee responds without looking "it's a large" and continues doing what he was doing. They offered me no compensation, did not ask if I'd like to have it remade, did absolutely nothing to ensure I was satisfied, which I was not. Will not be returning to this store based on the attitude and lack of care they gave me with handling this situation. 0/10 experience, this team needs to be retrained on handling customer concerns and what good service looks like.

Alisann Hood

The ice cream was great. The girl in the drive thur was not, she should go next store and learn from the cashiers how to give great service. There is no reason for an attitude ma'am 😒 it's not our fault if something is listed on the menu board but you no longer serve it🤷‍♀️ not to mention our order was wrong.