Greg Ronquillo

This location is constantly busy (which is bitter-sweet, I think). The parking area is a little struggle... 😆. Regardless, I want to thank the staff for their constant effort & service. Little mishaps are liable of happening, but I can understand. It was recognized by them & addressed to me. They volunteerarily rectified it immediately. Thank you, Sariah, for the hospitality and warm welcome. Thank you, Aidan, for the professionalism and customer care.

The girl behind the counter was so attentive when the gift card didn't work right .the buggers was good. The ketchup and sauce despincer need repairs and needed napkins put out but it was clean.

Callie Doyle

I love braums. Their Ice cream sundaes are amazing, it's the only fast food burger I eat, cherry limeade is delicious, and chicken strip dinner is my favorite to get. That said, do not come here for breakfast. The yellow cheese on the sandwiches is the fakest plastic cheese, which is disappointing since their products are usually the best. I got an old egg on my sandwich and their hash browns aren't the best in the bunch.

Tyler Stein

Braum’s has always been a go-to spot for a quick indulgence—whether it’s a classic scoop of ice cream or a bite from their grill menu. The quality of the food and ice cream is consistently solid, and the prices are fair, which makes it an easy favorite for families and late-night snackers alike. What stands out most at this location is the team of young employees who, despite being early in their customer service journey, bring a genuinely friendly and upbeat energy to the counter. They’re polite, welcoming, and clearly trying their best to make each visit a positive one. That kind of attitude goes a long way, and it’s refreshing to see. That said, there’s room for growth in how the team operates behind the scenes. The logistics—like order flow, communication, and task coordination—could use a bit more structure. At times, it feels like the staff are figuring things out on the fly, which can lead to delays or confusion during busy hours. It’s not a lack of effort—it’s a need for clearer guidance and stronger teamwork systems. With a little more support and training, their crew has the potential to run a tight, efficient ship while keeping that great customer-first attitude intact. Braum’s has the ingredients for a great experience; a bit more polish in operations would make it even sweeter.

John Correa

I'll be honest, the food is okay at best. The best part is the desert cuz I sometimes get the chocolate milkshake if there's any room left after a decent meal lol

sharol weathered

I remember when braums was famous for their supereb sundaes... but now, I'm not sure anymore... the scoops have gotten smaller and messier. This photo was for my sundae I ordered today about 5 minutes ago.... just sad.

This location is in dire need of help. I went in just for a scoop of ice cream and left. The drive through was wrapped around the building and it looked like only 4 workers were available.

Kendra Howard-Horn

This store used to be a nice location but now it is so filthy and sticky everywhere you go. There are 8 people working and no one cleaning the lobby. Three of which are just standing around laughing and talking while the others take orders and work the drive thru. I for the life of me will never understand why a manager would want the store to look like this Braums in lake worth you need to do some DEEP cleaning. 🤢

+7

Waiting in line and then found out that we had to go to a different register but couldn't get anybody to help finally when I got somebody to come help they helped the person in front of us but then ignored us! They only seem to care about people that were ordering food poor people in the drive through didn't care about us trying to order ice cream and just didn't seem like they were able to handle anything

Worst braums I have ever been to. Inside service is horrible. All the staff just standing around and talking, I had to ask for manager 2 times just to get the guy to take my order for a hamburger. Got order wrong and asked for manager again then she came up to me and said she would be right back then ran to back and nobody could find her. Had to ask 2 more times for manager and finally got my order and by that time it was cold at that point I just gave up. Several other people walking out as well.

Horrible service. Waited in the ice cream line for about 10 minutes before we were even acknowledged. We’re completely ignored. They charged me for an ice cream we didn’t even order.

Stephanie Torres

We came to this braums and we were so disappointed. They said they were out of all the flavors of ice cream that we wanted. No bananas, no cookies n cream, no cookie dough, no birthday cake. We’ve never been to a braums that were out of our favorite flavored icecream ever! Then I ordered a pecan sundae and they gave me the wrong icecream. Such a disappointment.

Ethan Miller

The lady with short hair and glasses was extremely rude and very annoying to deal with. I can’t believe they allow this type of behavior at this location I hope I never have to deal with her ever again!!

Emma Tipton

Me and my husband came here for a quick bite to eat. Went to the drive through. Once we got to the first window, the lady wasn’t the nicest. We had asked if we could add a jug of egg nog. She said that she can’t do that. She can only do a shake or a drink. She then told us our total as she already took our card. Then we get the second window. We had asked for some ketchup and Braums sauce. He said that the ketchup was already in the bag. He then walked away. Came back with 1 Braums sauce. As we tried to nicely ask for another Braums sauce they tired to walk away. They then got an attitude walked away and came back with another one. This time a lady gave it to us. She didn’t say a word to us. She kind of gave us a disgusting look.

riss

They told me to pull forward in the drive thru, I waited for 15 minutes sitting there just to find out when I get home that my burger had maybe 5 tiny pieces of lettuce on it, the burger and cheese is cold as if they just pulled it out of the fridge, and it’s drowned in mayo. It’s not hard to make hot food and coordinate it properly in a drive thru, I would know, I worked in food…

Lil Baby

Hi name is Lexi I haven’t had brauns in quite a bit so it was very surprising that I had something terrible to say. So I got the 7.49 chicken strip meal okay cool waited 15 min off to the side of the building to wait cool whatever so when I went to eat it the chicken was cold gravy too. The cane looking sauce they got was good nd the fries were fresh but everything else was cold nd just not my cup of tea! This is 1030 at night nd I think the food should be fresh daily but yea I suggest not ever going here at night! Also the gravy is only a quarter full! That is just sad!

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I stopped with my grandkids to grab lunch and was swarmed by fruit fly's. Talked with the manager and he said they are coming in from outside as is they are house flys. He looked at me kind of a blank stare. I explained they are coming from the trash receptacles. He said they take out the trash regularly. I was a bit taken back. No apologies or sorry we'll get it taken care of. Just kind of arrogant like it was my problem. Took the granddaughter and let her finish eating in the car. Will never go back. If I was you I wouldn't go either judging by the negative reviews.