Alejandro Sanchez

Never been to BJ’s before and my first visit did not disappoint! Gunner was an amazing server, the food was phenomenal, the beer flight was awesome and I’ve never had a pizookie until I came here and it was wonderful!

Jennifer Tucker

Gunner was our server and we asked for suggestions on drinks, appetizers and food. He was very enthusiastic and descriptive on all 3 of the categories. We ordered his suggestions and all 3 were fantastic. Things we would have never tried if he hadn’t of suggested them. We eat out often and this was the best service I have had in a very long time. Food, drinks and service was 5 stars.

Daniel Ocegueda

My colleague and I are from Wisconsin and were in Longview, Texas for work. We found BJ’s Brewhouse near our hotel and decided to give it a shot based on the good reviews—glad we did! I had the sirloin steak, which was solid, but the highlight was definitely the brownie with ice cream—seriously amazing. Big thanks to our server Tatiana for being super sweet and taking great care of us. Next time we’re in town, we’re coming back for sure!

EZ

Me and my family and friends came to dine in, I ordered some pasta and asked it to be made plain. With the delicious food they provided for me and my family, this is one of the top places for eating out. Our waitress Heather did an excellent service for us, and our drinks were always full.

sam bass

Saturday at 1.30pm Sat in bar area table. Had to ask for silverware when our salad was delivered. Then noticed there was no salad dressing. Waiting about 3 minutes to flag down our server. Had to get up and go to server doors and finally got to ask for salad dressing. 2 minutes go by and no dressing. Flagged down a server in bar area and it was brought out immediately. Also as normal the pendent lighting only lights up (dimly) only a small area of the table. We have to get out phone flashlight out to see menu. We have complained multiple time and the manager just Scrugs and says that’s a corporate decision. And then nothing is ever done.

Remarkable Review

While other menu items are decent, the pizza is a no go. Got it for pick up and probably should have ate in for a better experience. The pizza dough/crust was inconsistent, thick on one side and thin on the other. Also burnt.

jay !

To begin with, the service was mediocre at best. Our server, Lora E, displayed little to no enthusiasm or personality, making the experience feel transactional rather than welcoming. She repeatedly inquired whether we were ready to order, despite it being evident that we were still perusing the menu and enjoying our appetizers. Her responses to menu-related questions were curt and uninspired, often limited to a single word. When we requested additional chips for our appetizer, she seemed indifferent, offering little acknowledgment and a palpable lack of warmth. Additionally, she placed dishes and drinks on the table without so much as a glance or a word of recognition. That being said, she did make an effort to check in on us and ensured our drinks were refilled, which was appreciated. On a more positive note, the restaurant’s ambiance was inviting and pleasantly warm, with a relaxed atmosphere that was only enhanced by the fact that it wasn’t particularly busy. As for the food, it was excellent—flavorful and well-prepared, leaving no room for complaints.

Shayne Davis

The food was extremely low grade in my opinion for the price. The steak was overcooked, they were out of menu options at 6 pm on a Thursday, and the service was "meh" at best. Likely won't be back

Brady Tomlin

The price is a little steep, but the food quality is great most of the time. They’ve fumbled the ball on gluten-sensitive orders a couple times personally (shown below they packed a gluten- free cookie in a box with an original in a to-go order).

We ordered take out a few times and the first 2 it was good but not great. The last 2 times were a disaster! Drove back to get the food that was short and still didnt get it right. Way too expensive for the quality and quantity received! Neither of us finished our food.

Henry Parsons

First of all, whoever waiter was was really awesome. Second of all the management is not very good at all. I ordered shrimp gumbo or Something like that, it had sauerkraut in it which I’m not a fan of, so I asked for something else. Instead of having a manager come out and talk to me or ask me if everything was OK I never seen them. Sure I understand it’s a Restaurant is still they could’ve took at the time to at least greet me and let me know or ask me if I wanted anything else the waiter even took my order and I never received it. My husband had already finished his dinner and about that time I just said to go ahead and cancel it. I’m not wanting to complain, but reality is it’s not fair that my husband gets to complete his meal while I was sitting there waiting on the same thing that he ordered, which was the sampler platter.

Cindy Collins

Every steak ordered was not cooked to order..burned all ordered medium rare. jambalaya with shrimp, no shrimp. Food was cold before we could get sour cream and A1 sauce. This was our first visit. We took my husband's staff for Christmas celebration. It took 1 person at least 20 minutes for a mixed drink. The manager came over and really acted like she couldn't care less. Our waitress was hustling but since we complained about the food, she got cut for the night. That's bull. Very poor management. Will definitely go elsewhere

Angel Morgan

One star food at a five Star price. The atmosphere is good but the entrees leave something to be desired. BJ's is serving grocery store level frozen foods heated in a microwave at Boucherie on Union Square prices. Mid-tier service but the bathrooms are absolutely atrocious. 10 out of 10 would not recommend. This place needs to lower the food prices to match their food quality.

+1

Tiffany Clemens

Went to eat at BJs for myself and my mother’s birthday and let me just say, ya’ll gotta do better. Waited for several minutes at the front, noticed by three staff members and a manager before the manager came over and was just…..extremely inhospitable. Got to the table and got everything ordered, but the server had a handheld device and did not look us in our eyes while we ordered, did not retain anything we said and had to repeat herself a few times, and took forever to order. Please- freakin just WRITE IT DOWN, go to the back and put it in the POS. More efficient and personable. Got told three times that I would get a refill of tea, she never got it and when she finally did she had waited until the end of our meal and just brought it in a to go cup. Asked about a pizookie since we were celebrating birthdays and we have definitely gotten free ones for birthdays before, and when we got the ticket after waiting for  f o r e v e r we got charged for it after getting told that the reason she took so long was because she was getting “her” (i assume the manager in question) to take it off the ticket. Then there was a party’s table blocking the whole walk way for us to get out and finally leave. Just overall an inefficient, idiotic and uncoordinated experience. Will probably never go back, and I hate that because the menu is so diverse but just not executed well at all. Need new managers, higher standards and more urgency in staff. If the server cannot handle a large party AND two two tops and a five top by herself, for the love of God do them and your guests a favor and seat them less. As a restaurant AGM, i’ve seen better and worse, and this was just dissapointing, especially watching the manager be an ornament decorating the wall talking to staff rather than guests. I predict BJs will be the next restaurant chain to go bankrupt.