Absolutely great thoroughly enjoyed the food and atmosphere! Service was good but they were extremely busy so can't expect perfection

Absolutely great thoroughly enjoyed the food and atmosphere! service was good but they were extremely busy so can't expect perfection

I visited Jalapeño Tree with 4 other friends and we all enjoyed our meals. This place is great! The food is so good. I haven't had better Mexican food in Longview honestly. The drinks are reasonabl…

I visited Jalapeño Tree with 4 other friends and we all enjoyed our meals. This place is great! The food is so good. I haven't had better mexican food in Longview honestly. The drinks are reaso…

I visited Jalapeño Tree with 4 other friends and we all enjoyed our meals. This place is great! The food is so good. I haven't had better mexican food in Longview honestly. The drinks are reasonabl…

We love Jalapeno Tree! The cream dip that comes with chips is amazing. I've had Chili Releno that was very good, The service had always been good.

We love Jalapeno Tree! The cream dip that comes with chips is amazing. I've had Chili Releno that was very good, The service had always been good.

Had dinner from here today for the first time and it was really good! chips reminded me of Chili's and the salsa was amazing! Fresh quac was on point! I had the Arnold Schwarzenegger dinner combo a…

I stopped here late afternoon for lunch while taking care of business. I had the lunch fajita quesadillas. They were very good. I also had a small yellow queso,, which I enjoyed. The restaurant is…

It was nice seeing any kind of a Jalapeno Tree location, as there are many in East Texas. I stopped in at this Longview location, and service here was very friendly, but as an aside, it…

It was nice seeing any kind of a Jalapeno Tree location, as there are many in East Texas. I stopped in at this Longview location, and service here was very friendly, but as an aside, …

Brandon Twilley

Good food. Good waitor. The staff has been short handed the 2 times we been there. Foods takes longer than it should sometimes but it's good.

Cheryl Manker

My sister in loves 81st birthday..about 26 people and the service was good! And sweet and fun. I had the queso with beef.

+1

Jeon

All in all we had a good experience. McDonalds better not find out about this place's best kept sicret - a working icream machine, and its FREE! Our waiter was Tyler and at first it seems like she was either new or lost... They must have not had clear communication about who is attending to what tables because she kept walking past. Manager came up to check on us and understood what was happening, got us drinks and order got taken momentarily. Food was good but pretty mediocre, maybe because we got quesadilla and enchilada plates and not one of the premium entré plates.

+4

It's not like real mexican food. Food kinda sucks but the price is ok. I don't go eat here other than meetings.

It's not like real Mexican food. Food kinda sucks but the price is ok. I don't go eat here other than meetings.

They were under staffed, not their fault at all but did really good. The food was perfect but the waitress wasn't friendly and seemed annoyed when my god mother had questions about the menu. It also took us tracking another woman down to get to go boxes because she couldn't be bothered to acknowledge us.

Tonya Dalton

Don't like tex-mex. Not real Mexican Food. If you want authentic Mexican Don't go here. Food was OK ,but not Mexican.

liz meek

Came after 2pm, only two-three tables occupied in the whole place, waitress was completely inattentive and forgot part of our order, which given how sparse the place was didnt make sense save for her overwhelming apathy. Food was okay. Chips and dips and ice cream were nice touches but the poor attitude service is such an own-goal.

Jessie James

They offer complimentary ice cream. But you have to have it in a cone, no small containers allowed! Cranky manager requires cones, no options. Ridiculous! Not everyone likes cones or the mess! Lighten up, lady! What difference does it make?

JoAnn McCune

The food tasted awesome, but a little expensive. We paid seventeen dollars for nachos and got nine chips and toppings. Our waitress spent more time in the back than serving her tables. The staff gave the whole place a bad atmosphere. No one seemed happy or smiled. Kudos to the cooks! The food tasted great.

The food and the portions were great. I should know better than to check my order before I go, but how can you forget the tortillas for the fajitas

It's a cool place with lots of atmosphere and the hostess and waitress were great, very friendly and helpful. The chips were tasty and crisp and the salsa was nice. But, the food was average at bes…

It's a cool place with lots of atmosphere and the hostess and waitress were great, very friendly and helpful. The chips were tasty and crisp and the salsa was nice. But, the food was average at bes…

It's a cool place with lots of atmosphere and the hostess and waitress were great, very friendly and helpful. The chips were tasty and crisp and the salsa was nice. But, the food was average at bes…

The ambiance is great and service is great! Our server was very friendly. However my beef was cold and went they send it back to make sure it was cooked they brought it back hard and dry. At that p…

madison baker

My fiancé and I went here for dinner on 12/27/25 and ordered the same fajita burrito we always get. Our server was incredibly sweet and understanding, and this review is NOT about her. While boxing up his food, my fiancé found multiple strands of hair in his burrito. The hair was under the food, not placed on top, and two strands came up on his fork while transferring it to a to-go box. After looking further, he found another strand. Not only did he find food in his food. We calmly showed our server and made it very clear that we were not upset and understood that mistakes happen. As we were otw home he pulled hair out of between his teeth when he was cleaning them with a pick However, the manager, Maria, handled the situation in an extremely unprofessional and disrespectful manner. She came out and accused us of putting the hair on the food ourselves, which was completely inappropriate and insulting. When I suggested she check the cameras, she never returned and instead gave us rude looks until we left. What should have been a simple, respectful resolution turned into an uncomfortable experience solely because of the manager’s attitude. We were calm, understanding, and polite the entire time, yet were treated poorly by Maria and as if we were dishonest. Because of how this was handled, we will not be returning to the Jalapeño Tree in Longview. Customer service—especially from management—matters, and this experience was unacceptable. The picture below is the hair he pulled from his teeth on the way home

Sondra Stewart-Howard

We showed up before the dinner rush and was greeted so unwelcoming. Employees acting like they didn't want to be there and were put off by being bothered. I was unaware it was so hard to smile now days. The food was bland. Tortillas were cold by the time we got the fajitas. The only thing we enjoyed was the music. Way over priced for such a let down.

Jon Currier

When it comes to Mexican Restaurants, I like to break it down a little further. First impression: Avg Tex Mex Restaurant, typical lighting, staff cheerfully working, serving up all the favorites. WHAT I GOT: When I opened up the menu, I was greeted with prices for lunch, that were well out of the scope for this area. Ridiculous for that of a local chain, but already being here, might as well order, settling on the Fajita Quesadilla $15 for a lunch portion (10-11 elsewhere). Chips: lacked salt in chips and sauces, but with the addition of the green sauce they provide, raises the bar. I'd like to see this in other restaurants. 3 of 5, for major reduction for seasoning, and presentation. Food: I didn't have a major belief it was going to be the epic experience, by this point, but I expected more for my money in the aspect of appearance, and as for the taste, seasoning was a bit lacking, yet again. 2 of 5. Service: This server worked hard, and her score is probably what saved overall from being worse. Overall Take: Go to one of the other places, or even Juicy's Taco. Management needs intervention here, I don't know if this is brand standard, help them lord if it is. 2 of 5 Overall.

Eric Perez

This is a TEX MEX RESTAURANT it's not Authentic Mexican. Food: was OK..... Service: was nice they where attentive. And they brought us like 10 sauces for 4 people. Not sure why but seems 🤔 like they have a 2 dish per person rule.

You never replaced my order and showed I was a valued customer, you lost a loyal customer that came on and ordered Uber eats as well very sorry establishment

Don't waste your money food was gross. Definitely not mexican food. Had a party of 6 and none of us finished our food. Just not good at all. I've been to some bad restaurants in Longview but the fo…

Don't waste your money food was gross. Definitely not Mexican food. Had a party of 6 and none of us finished our food. Just not good at all. I've been to some bad restaurants in Longview but the fo…

Belinda Womack

Came in and had a new waitress named Michelle. She was amazing. Had our drinks filled whole time, food order correct, and very sweet woman. Now the manager we seen on duty i think her name was Maria. We noticed she kept watch over the employees, would pull them from what they were doing, get them confused instead of letting them handle business, and over heard her with an employee expecting perfection. She had another lady there all day and no break. Not even one. We were there visiting with out of town family so we're there few hours. Believe the young lady named raven never took a break and worked her tail off. The drinks are ridiculous prices and the food is over priced as well. A portion for same exact plate 1 town over is literally a 5 dollar price difference. They don't use seating order so when we came in it was like the employees rushed to get to us just so they could have a table. Definitely need better management from the looks of it. In the end Michelle made us smile and was very happy with our service.