Hector A.

First time eating at Braum's, and I was impressed. I ordered the double meat with pepper jack cheese. I loved it! I think these burgers are better than whataburger's burgers! I also got a brownie Sunday. It was delicious.

+1

Kinda tired of them being inconsistent. This used to be a Sunday go to. 15 cheeseburgers and not one had pickles. Last time there was a hair in a couple of burgers. We don’t mind waiting the extra 15 minutes but please get it right.

Robert Koonce

Br careful with the drive thru. My order was wrong never heard back after filing a complaint about it, so from now on, I'll go inside and eat there. Driving 20 miles to get breakfast only to find the order screwed up, was a let down. The mild case of food poisoning wasn't very nice either. Don't know if the incorrect items were old, but I don't recommend the the meat breakfast burrito

Amy Gilbreath

Want to eat at this braums for breakfast for the first time. Hashbrowns were hard and cold, coffee was not good and employees were not help and very short with me and the sausage was so salty. Ordered a large tea. It was the only thing that was good. Would not recommend this location for breakfast, but lunch is good.

Mays J

One of the worst ice creams I've ever had very disappointing. This was my first and definitely last time at this place. I had been driving for hours and really needed a quick ice cream break, so I searched for the closest spot on Google and ended up here. I asked for two scoops, but honestly, I couldn't even finish them. The flavor wasn't good, the texture felt off, and it just wasn't the kind of ice cream I enjoy at all. It didn't taste fresh, and it wasn't worth the stop. I hate wasting food, but I couldn't eat more than a bite or two. Maybe it just wasn't for me, but overall, I wouldn't recommend it.

Myra Hennessy

The ice cream here is, almost, always good. (We've found plastic in our shakes a while back), but this time it was the food and drinks. I asked for no cheese, which was not a big deal, but then I got several pickles on half the burger even though I asked for none as well. I had to have my cherry limeade remade a few times, and even then, it never tasted right, and I trashed it. The first time, I was told it was because they do not use Sprite anymore, apparently? I had to request they made it with Sprite, but then there was no grenadine after being remade. I did have it remade again before I left, but the last time was mostly grenadine... even the bathroom was poorly stocked with the napkins seemingly shoved into the holder and napkins and toilet paper all over the floor. I'm glad my kids' food was good! Just sad braums isn't what it used to be...

Aisha Pleasant

The burgers were just OK. Banana spilt stole the show.I did read the reviews why we were sitting in the drive-through, most of them indicate the ice cream is super amazing here. Ice cream did not disappoint if you go to Braums, try the banana splits. I think it was about four dollars. Nothing extraordinary in the burgers though, Considering they’re known for their burgers in there ice cream.I have an issue with messy food and the burgers look like they had been slapped together without a care in the world. The young lady at the window did indicate we needed to pull up and wait in the parking stall because they were waiting on fresh meat, so we can say that they claim to serve fresh meat. The banana split definitely was delicious. We should’ve known this based on the reviews that we read prior that all say the ice cream is good here

+2

Ordered a burger number one. The lady asked me if I wanted everything on it. I said yes but I only want mayonnaise. The burger came out with just mayonnaise on it. No vegetables took it back in. She said don't say mayonnaise only (so it's my fault instead of just saying sorry I'll remake it. They remade It put ketchup and mustard and mayonnaise on it. If you want to eat here, make sure you want to eat it the way they make it, not the way you want it

Terrible service. Got a brownie sundae and it as soon as I opened it, as I pulled away from the drive through, the ice cream was already melted and pooled, spilling everywhere. They didn't offer napkins so we had to pull over and clean out my lap and seat. I rarely go to this braums, and I highly doubt I'll be going back.

😭😭😭why y'all didn't wait the extra 30 seconds on the grill for the cheese to melt on the burger patty?? I was okay with waiting!! Girl that cheese was FRESH OUT THE FREEZER when you plopped it on that burger! It ain't gonna melt when it's off the grill, not when it's THAT cold! That first bite was a hate crime on me 😭😭 and it wasn't just a crime against my taste buds, it also hurt my feelings!! It felt like I was about to enjoy a meal, and then someone walked up to my car and made fun of my daddy to my face. AND MY DADDY'S DEAD, he dead as hell!!! I normally eat anything that's put in front of me, and this is the one and only time I returned food for a refund on the basis of taste; I was that unprepared for how bad that arctic cheese was gonna hit. Y'all did me soooo dirty, imma go curl up like a damn snail and cry, because how can another human being just straight up serve a cold-cheese burger like thaaaaat?? Okay well thank you for reading my very dumb and hyperbolic review about what was likely just an honest mistake on the cook's part at the end of a long day. I'm gonna go back to freaking out about WWIII. YAYYYYY is America great yet, y'all!?

R B

January 11, 2026. Went through the drive-through and placed an order. checking the order there was a hair in our french fries. Call for the Manager that she could not find the hair so I had to show it to her. She replaced the fries but we had to wait 15 minutes to get them. The manager or none of the staff offered any type of apology or offered to comp the meal because of the problem. This store has really gone down in service.

Griselda Guzman

Ethan, the manager, has a very ugly attitude. It was embarrassing not just for customers but for his own coworkers. Braum’s needs to do better when choosing who leads their stores. If Ethan hates his job this much, he should look for something else that makes him happy.

Swetha

Ordered a banana fudge sunday with extra hot fudge, the banana s were rotten and no extra fudge. They charged additional price to add extra fudge and this is what I received (picture attached)

NG Solo

Really poor customer service. The girl Anayah had a bad attitude and I understand that the place was about to close but the attitude sucked. Simple food order took 20 min. And my sister said when she went to pick up our order, she saw that the staff were playing around back there. I later went to order ice cream befor closing, and the staff that were there at the register did not approach to ask if I needed help, took the girl abouta minute to ask and then told Anayah to assist. Poor management overall.

HK Williams

This place was bad. I only ordered 2 fries and 2 drinks. 1 drink we could fill ourselves, other one they had to make. Almost 10 minutes later I went back to the counter and let them know I haven't received it. Luckily a nice young girl immediately went and made it. Now, the floors there were very dirty and the ladies restroom, let me explain. My daughter went while we were waiting for our fries and she told me there was trash all on the ground and soap was working in only one of the dispensers. Then I finally get my drink and we leave. All of a sudden we are in our vehicle and we smell something, she is reaking of pot.. yes, pot. Someone was smoking pot in the ladies restroom. Very disgusting and unprofessional, and I will never go back there.

Kathy Andrews

They forgot my sausage gravy and my bacon was burnet

Colleen Callahan

I’d like to give them zero stars. Went in there to get ice cream sundaes. Had one person working ice cream while everyone else was on drive thru. Really??? Then I go to the register & no one is around to take my money. Unacceptable. I will be finding another Braums. Do not go there unless you want to waste your time.

Dawn Wolfe

Do NOT eat here. This is my son in laws food, thats RAW chicken. This is after receiving terrible customer service, I really hope he doesnt get sick from this. No apology when my daughter brought it up to show them. Only gave one star because that was the only option.

Ken Lewis

Braums! So disappointed!! Went this morning and bought 2 country breakfast and 2 large coffee. Got to work and found egg shells all throughout the egg. We're not talking about a little piece, we're talking a full egg with of shells!! Ruined breakfast, wasted my time driving to your store, and wasted $15! Stay away from this site as you never know what they will do to your food! I'm still hungry and no time to do anything about it. Thanks Braums. It seems like each of your stores needs better management. The Button store is horrible as well.