These workers have no respect, they will make the sandwiches of Spanish speaking people nice well put together. They don’t understand English well and they will make a sloppy sandwich. If they put the wrong condiment on the sandwich and you tell them, they will scrape it off with a knife. Unevenly cut bread. This establishment needs to be shut down. Or new employ should take over!

If I could give it a negative 100 stars, I would. Only two workers that can not communicate with English speaking customers. I ordered a ham and turkey footkong. Once I paid my receipt said I ordered a subway club, which was over $2 more. Only $2 but that’s not the point. I pointed it out to the employee and she said she did that bc the club was cheaper. First of all, don’t ring me up for something I didn’t order. I didn’t ask for any favors, secondly, the club is IN FACT more expensive than a ham and turkey. Being that the club has 3 meats on it and the ham and turkey only has two. They could not give an answer as we were trying to talk through google translate. All they kept saying was that it was cheaper. It was not! I tried calling the “Area manager” listed on the receipt and there was no answer. Mariana Martinez, so called area manager, forwarded my phone calls. This is ridiculous.

Elizabeth Hottle

I ordered on Monday, 11/3, and was notified upon arriving to the store that they didn’t have flatbread to make either sandwich I ordered. I asked for a refund instead of sandwiches on different bread. The employee told me she couldn’t refund and to call the area manager. I called the number she gave and they insisted on texting only before not responding at all. I’ve called the store number 10 times and no one answers.

boom dude

I just picked up an order and asked the lady if the sandwichs were toasted she said yes but that was a lie. Not very good customer service.

raymond shirley

Horrible horrible horrible customer service I want the number of the store manager or the district manager. I have been hung up on three times now due to this location not having a single employee that speaks English. I simply called to see if my glasses my 200$ glasses were left in the shop and all I am left to is someone saying sorry no English then hanging up on me three times and declining all the rest this is outrageous. You guys need to get your shit together

cassandra

It is extremely clear why this location is always empty. The Hispanic lady who helped me was extremely rude and passive-aggressive. I was the only CUSTOMER in the store and she made me feel like I was asking her to do something unreasonable, simply because I do not want all of the fixings thrown on the sandwich piled in the center. Next time, I will drive the extra few miles to Josey Lane.

Cheyne Robinson

Lady making the food is talking on the phone with her phone hidden behind the open lid that covers the meat, using her gloved hands to mess with her phone, which im assuming isnt sanitised, and then touches the food with that same glove on. Pretty sure thats a health code violation. The surface and gloves used to make food are no place for your personal phone that you probably take to the bathroom.

Claudia Garcia

I went to pick up an order this Mexican lady was very disrespectful and not doing her job told me disrespectful words she should not be working there

Andre Pruitt

Nearly every time I order via the SW app from this location, my order is incorrect. I ordered a foot long sandwich on Sunday, 23rd and picked it up. Something told me to check it, while in the parking lot. I unwrapped the sandwich and it ONLY had grilled chicken on ONE half of the sandwich... I immediately went back into the restaurant and showed it to the employees. The employee named, Aurimar, smirked and said something in Spanish to her fellow employee. It's also common place for my online order to be incorrect or missing something ( ie... Cucumber etc...) and each instant -Aurimar has been there... I'll gladly take my business to another location. Awful service at this location! I would rate it a 0 ⭐ if I could.

maribel perez

I ordered delivery and my food never arrives . so i proceeded to call the store and no one picks up . i tried multiple times so i drive down there and ask for a refund since i had to drive . but they said i have to call door dash and door dash says they couldn’t find the stuff so all subways did was print out a receipt . didn’t remake my sandwiches or anything . so i spent my lunch hour basically being ignore just to be told all they’ll do for me is print a receipt and when i asked to talk to the manager to get a name or number i was ignored she just walked away to help other customers. there needs to be a way to communicate with people when orders aren’t delivered .

Elizabeth Rogers

Second time I have ordered on the app to pick up at this location. . . The workers never follow the special instructions and never put any napkins in the bag. Napkins are common sense!!!! Plus the workers here have trouble understanding you because most of them barely speak English! The second time the sandwich was made very sloppy and not made right! Definitely need to be retrained. Subway was my first job as a kid so I know how it is but there was no rush and the store was empty. The workers were just playing around talking to each other even when another customer walked in

Maria Miller

This place just robbed me and refused to give me my money back out right stole from me. I had a coupon and she didn't use it and charged me in full highway robbery. Don't ever go there I'm taking pictures of everything. I'm trying to figure out how I add attachment on here so I can show what I'm talking about.. she also told me that these little bitty sandwiches were 12 inches and I knew better but she insisted that they were. Oh my goodness never go there. Never never really really bad experience and they're going to use a language barrier as the excuse. I don't know what happened to the days of warning your customers to continuously come back to your establishment. Wow! If I wouldn't have experienced this I would have never believed it.

Beverly Wand

My husband decided to try this subway since the others were packed big mistake order 6 in Chicken Sub can't find the Chicken, Hubsand had a steak Sub footlong couldn't find the steak this subway needs to retrain the staff or shut down. Now we see why nobody was there! For these expensive sandwiches the customer deserves more!

Walkers

If I could give 0 I would. The picture speaks for itself. For a $10 steak & cheese… you couldn’t even tell it was a steak and cheese because there’s NO STEAK.. can’t even believe it was served.