Popeyes
Chicken · Monrovia
À propos de Popeyes
En Popeyes Monrovia, te damos la bienvenida a un sabor único con la auténtica receta de Louisiana. Disfruta de nuestro crujiente pollo frito, los deliciosos sándwiches y las patatas fritas que nos hacen inconfundibles. Un ambiente cálido y un servicio amable te esperan para que vivas una experiencia...
En Popeyes Monrovia, te damos la bienvenida a un sabor único con la auténtica receta de Louisiana. Disfruta de nuestro crujiente pollo frito, los deliciosos sándwiches y las patatas fritas que nos hacen inconfundibles. Un ambiente cálido y un servicio amable te esperan para que vivas una experiencia Popeyes inolvidable.
Ce que disent les clients de Popeyes
Popeyes in Monrovia generally receives positive feedback for its fresh, tasty chicken and friendly customer service. Many reviewers specifically praise the chicken sandwich and affordable prices. Some negative reviews mention slow service, missing items, and occasionally dry or old chicken.
Plats populaires
Idéal pour
Tip: Visit during less busy hours to avoid long wait times, or dine in to ensure order accuracy.
Services
À voir à proximité
Données de Wikidata
Explorez les environs de Popeyes
Popeyes est situé à Monrovia, entouré de lieux d'intérêt culturel et historique. Voici quelques-uns des points les plus remarquables à proximité.
Parcs et Jardins
- Olive Park (A 681m) — park in the United States of America
- Julian Fisher Park (A 994m) — park in Los Angeles County, California, United States of America
Données de Wikidata
Questions fréquentes sur Popeyes
Avis sur Popeyes Monrovia
Love the mac & cheese. Chicken is tasty.
Ordered 5 pieces of chicken etc. They were out of large Mac & cheese so gave me 3 regular size, who cannot be pleased with that?!? Excellent strawberry cream cheese pie too! 😋😋😋
The chicken is fresh and hot. But the lady inside taking your order has bad attitude. I go there on Tuesday special around 12:30 pm. So just ignore her.
The first time that he have enough selection maybe it was one of those days the second time I went the place was clean the girl was very friendly who helped us they have a lot of selections on their Buffet it is a friendly place I will go back again Thank You Home Town Buffet mostly thank you what a nice waitress that we have
Our last few visits have been awesome. The employees are happy and friendly. Food has always been great. I have a Popeyes closer to my house than this one, but I always come here because they always get the order right. My only complaint is it is time to replace the drive thru. Big potholes. Just a minor complaint.
The fried chicken is quite good, the sandwiches are really good; their Louisiana hot sauce is my favourite, not too spicy and full of flavour. The store is very clean and service is quick. P.S. the biscuit is amazing and should be purchased with everything, no excuse not to get one.
I ordered the 2 pc spicy chicken combo and the spicy chicken was delicious. Staff was friendly while i waited for the chicken to be done.
Male employee was very generous and respectful. Don’t see that at other fast food places. I’ll pay $12 bucks a meal anytime at a place like that.
I like Popeyes! I enjoy their Beans and rice! Yummy! Their biscuits are delicious with honey!!! Love their chicken strips!!! People are nice! Love their fries and mashed potatoes.
The employee was friendly and made I needed everything with my order. Finding out that all Popeyes are different in their chicken. Not that the chicken was not good I've seen other restaurants where the the chicken is more juicer than this one on Huntington Dr. in Arcadia. Try the one here in El Monte on Lower Azusa Ave much better.
This location is better than some other Popeyes around. My husband and I go out of our way to drive to this location rather than the Popeyes down the street. Chicken is always freshly made and hot.
Great service here and the chicken was freshly delicious. Can never go wrong with Popeyes chicken. Good team very respectful and kind here. The young girl with very short hair was good worker and the Asian manager was also respectful 👍 they apologized for the waiting time but I understand they were super busy.
Always fast service and very good quality
I’ve been here 3 times, morning and night staff is very kind. i ordered a family meal and the biscuits were a little burnt and the chicken was ok .Their wings and mashed potatoes and coleslaw is delicious.
Its Popeyes, need I say more about the chicken sandwich? IYKYK And the classic red beans and rice!? Their seasonal lemonade is very sweet (if you like very sweet items, get the mango one.) This location's staff has a good team, who was very helpful in answering questions for returning and new customers.
Customer service drive thru is truly awesome! Food is absolutely tasty!! The mac n cheese with the nuggets are sooo yummy together! Everything is absolutely delicious and they always make sure what you ordered is in the bag before giving it to you! I can see the excellent customer service and excellent quality of service to their customers! There is a line sometimes or many times but it is well worth the wait and the price is perfect!
This is easily one of the best Popeyes in the area . Always hooking it up do fat and giving extra sauces I love yall 😭 lol
I've never craved Popeyes until I had THIS location, the food is consistent. Today specifically I really wanna highlight Amanda. I've encountered her before and she was nothing but kind, but today she went above and beyond for me to get my order, and I REALLY appreciate it. Good food doesn't always guarantee good service, but Amanda gives BOTH. THANK YOU so much! Your entire team has been nothing but kind, but your service really stands out. See you soon :) Thanks again
Chicken was very good I will come again
Very and I mean very great customer service. Lovely people and quick and hot food. I felt welcomed and very helped
The food was fresh,crispy and tasty. I got 2 piece chicken
I had a great experience at Popeyes! The chicken sandwich was absolutely delicious and tasted really fresh. The staff were incredibly polite and welcoming, which made the visit even better. Definitely coming back!
I went today with my partner around 6:00 (PM) today. I haven’t had Popeyes since they came out with the Chicken Sandwich. I didn’t get the craze, but my partner really loves their chicken. It was on the smaller side, but it felt homey and cozy. The music they had on the TV was relaxing, and I ordered a 2 pieces combo. The chicken was alright. The red beans were good. But my partner loved their food. They left not even the bones 🤣. We stayed for around 2 hours and it was a pleasant experience. The cashier who helped us was patient because I didn’t know what I wanted at all.! I would come back and I recommend this place if you don’t mind a wait and get quality food in return. (In terms of fast food.)
They double bagged my order to ensure it stayed hot until I got there. I didnt even ask. Highly appreciated and was fresh upon arrival. Great tenders!
The fried chicken tasted ok. I like the mashed potatoes. In the past, when ordering through drive-thru, there was always one piece chicken nuggets missing. That's why we have not been here for years. This time we bought it in-store. A few chicken nuggets were very small, so the clerk gave an extra piece.
I just use the drive thru but love the shrimp tackle box good price right now. love the biscuits. and the people in the drive thru are always nice
This Popeyes never misses. The chicken is always good and hot and actually seasoned (unlike some places). NOW THE CUSTOMER SERVICE IS great even tho I went in a busy day they were patient, efficient, and made sure my order was correct. They kept things moving without being rude or rushed, which honestly made the experience b3tter. Definitely going back.
We go there with my husband for a "date" sometime. Nice calm place and he adores their honey sauce. Chicken is real, bizkit is very good - nice fun place, friendly too, no pressure, no drama.
Popeyes has great chicken. Seasoned perfectly. Pieces are juicy and sizable compared to KFC. Love side dishes like red beans and rice and cajun fries. But this place is insanely expensive for what you get and prevents me from eating there more often.
Delicious and fast. Reasonably priced food. Last time I wait I had the now famous Popeye's spicy chicken sandwich. I would have to agree it is better than Chick-fil-A's sandwich.
Pleasantly surprised. Friendly service, and great food. The chicken wasnt greasy at all. Although they need to turn up the syrup a tad on their soda machines.
Popeyes! Everyone these days take about the sandwich. Sure it's good but nothing beats a few juicy pieces of spicy fried Popeye's Chicken with a side of dirty rice and fries. I crave it everyday. Cheap price yummy food. Perfect combo
The woman at the drive-thru was friendly and gave me my order fast. This place is clean and there is plenty of space for parking. There are other stores on this location.
Good food but that drive thru is from 1952. Won't talk to you until they're nearly done with the order in front. Must be trying to keep their metrics up while being short staffed? Whatever the reason, it was surreal. Thought they were closed for a minute or just forgot about the drive through. Tough times some places. Other than slow drive thru, no complaints. Good luck team.
Delicious 😋 meals. My fav is 1 thigh, a leg w hot sauce & a biscuit. Just wish they served Popeyes Spinach!!!🤣
We had to try the chicken sandwich that everyone is so excited about. I had the spicy one and thought it was very good. I am not one to eat fried foods very often but it was good. I would recommend it to those that like it.
This was my first visit. Their chicken and biscuits we're good. But I was surprised that they did not offer any kind of chicken sandwich. Also, you have only two choices for soda. In the future when these facts are inline with what I would like to eat, I will return.
Had the spicy chicken sandwich and was really good. It was moist, incredibly crunchy and I love the spicy. Very much recommend! The cajun fries were alright but not my thing I like regular fries.
We got the food via the drive-thru, so I can't vouch for the "atmosphere" inside, but the drive-thru was decent. We got the shrimp & chicken tenders/strips combo dinners. Although the pieces of shrimp were a bit smaller than I had expected, they were cooked just right and were hot and tasted good. The chicken pieces also seemed to have been cut thinner than tenders would normally be but they too were hot, cooked right, and had good flavor. I was the only one who got the mashed potato (w/Cajun gravy) side, the others got french fries, we all enjoyed what we ordered. The biscuits were good too.
Chicken sandwich is good. Hit and miss for smaller pieces of chicken like strips and the nuggets. Usually have to wait on these.
Love this place. But recently flavor in their food has going down. Cole slaw is not the same. Chicken flavor has change
They have improved so much. Chicken is always fresh and tasty. Overall, they've also added a great selection of side dishes. They are very conveniently located and have a great amount of parking. The store also looks very clean and modern. They also have great deals on their value menus.
Stopped by for dinner to go but went inside to order and the restaurant was very clean. Service was very friendly and the food was delicious.
I had 2 spicy chicken breast, it was hotter than normal. Made me choke. Very dangerous. Be careful with spicy food. 🔥
Best quick fried chicken you'll ever find. Cannot be beat! Good prices and we prefer the spicy chicken. Has a nice little kick, but it isn't hot. Drive thru is super convenient!
If you're coming for the new chicken sandwich at peak times be forewarned, they're cooking and holding well in advance and the quality just isn't there. Also, use the drive thru at your own risk, the wait times are in-n-out worthy.
I really like Popeye's BUT this one is $.50 more expensive than the East Pasadena one. The classic chicken sandwich is 3.99 in the pasadena one and 4.49 here. Also, every time I go in the store, the cashier is wearing same gloves when touching cash and packing the food. Just take off the gloves and wash or sanitize your hands. I like them though cause they deal with all this craziness. Keep the good job.
I purchased green beans and rice. I love their food but it's disappointing when the cups are not filled all the way. Our order came with one breast of chicken , why can't they give two I disappointedly ordered it on the side.
I ordered the $10 meal that has 6 tenders, 2 sides, and 2 biscuits. We also ordered the spicy chicken sandwich and the classic chicken sandwich with no pickles. As for a drink I ordered a large Dr. Pepper that was a disappointment. It tasted like a seltzer water. The tenders were very skinny and flat. The mashes mashed potatoes were watered down and had no flavor. Our second side we decided to get the cajun fries that weren't bad. The tenders weren't good but the sandwiches were delicious.
Our chicken sandwich and chicken pieces didn’t look as pictured. Our favorite is the Tue combo with special deals. I’m happy the waiting time is decent here.
Honestly, I don’t know what happened to the Popeyes chicken in Monrovia, but it’s definitely not the same so we started going to the Popeyes and PASADENA chicken crunchy when you get spicy it really got that kick We just so happened to stop at this Popeyes in Monrovia because we was jumping on the freeway to go east and my husband was like Something isn’t right about this chicken. The skin feels kind of soft even though it’s freshly made so he ate it anyway after he complained he ended up sick for four days two out of the four days, he had a doctors appointment to check his blood, his doctor called him and said that they found an infection in his blood So they wanted him to come in this is like eight days later maybe two weeks I’m not sure I can’t remember but they wanted to check his blood again at this time. He’s feeling better and they check his blood and he Didn’t have the infection anymore so the only thing he could think of it had to been the chicken from Popeyes Popeyes in Monrovia so y’all be careful and if it don’t seem right trust me don’t eat it .
Popeyes used to be fantastic. Now not so much. I like real chicken pieces over tender. They were so greasy! That's just poor frying technique. The tenders seem to be better done.
Chicken is good, but I don't do hot/spicy. So twice I had to come back with my mouth on fire and my stomach bubbling. The good thing is they replaced my order and the spicy order I was able to bless a homeless person on the way home.
Last few times that I have purchased food here it has been disappointing. The last time we went I ordered a chicken sandwich and there was more mayonnaise than chicken. I had to scrape off so much that it grossed me out and I couldn’t enjoy my sandwich. The time before that I ordered the blackened pepper chicken sandwich and I was given a spicy one. I went back and it was an issue. I had taken one bite and realized it was spicy. Cantaloupe eat spicy food right now or I would usually just eat it. They said they’ll make me a classic and told me it would be $5 something. THEY WERE GOING TO CHARGE ME FOR THEIR MISTAKE! He said never mind and gave me a classic sandwich just like my last visit it had so much mayonnaise I had to remove most of it.
Today I feel so uncomfortable because I went in Popeyes chicken and order just beans and rice and it’s still tucked in 25 minutes to get me a cup of beans and rice and I’ll never come to this one, but it was just so happen. I’m in this area And I was too tired to drive to PASADENA I will never stop there again
The 2 piece chicken meal was cold. The chicken was dry and hard as a rock. The biscuits were dry and tasteless. The coleslaw taste was very bland. The drive thru person was nice.
The only item you should be getting is the chicken sandwich, everything else tastes bad and although the staff are nice the customer service could do better, they forgot my straw and sauce. My chicken was stuck together and tasted decent, their cajun fries were dry and greasy, mashed potatoes and gravy did not fit to my taste and overall could have done a better job
I presented the cashier with a completed receipt for two free pieces of chicken & biscuit with the purchase of a large drink. She told me they had new registers & she didn't know how to complete the order. I told her I had waited in line to place the order & needed to get the food before leaving. She then placed the order & I received it only after telling her I had to leave for a doctor's appointment. She (Ruby) apparently needs to be either further trained or told by management not to offer such excuses when taking orders from the public.
Chicken was really weird I didn’t eat it all cuz was scared of getting sick. Tasted like nothing really no flavor
My orders here are up and down. Today, they only gave me two pieces of a five piece. Fine, I went back and they replaced. First they had to inspect my receipt, I walked back to the car cause I left and then they kept it! Then I asked for a jalapeño and they charged me for it. Do better. The employees seemed like the food was theirs! It’s ok to comp a jalapeño for bad service!!
After spending 💰 $50 on basically 2 meals they forgot 1/2 the meal when I went through the drive through. I called and asked them to credit my card and they said no I had to be there. You know you didn't give me my food and now I have to go all the way back for my money. To top it all off the chicken was tiny and dry. Not 🚫 going back.
This has happened to me several times here, I was the only customer in the restaurant and the cashier was bagging my food. Checking off items from the receipt, but when I got home an item was missing. I asked for 3 piece tenders with fries, but they forgot the tenders. Just gave me the fries. When I checked and counted bags I had the correct amount of bags just not the correct items. Be careful and always check your bags even when they are not busy. Had to drive back to get 3 tenders.
I truly wasn't happy with my visit, hopefully they can get it rite next time. They had only two fountain drinks working and they mixed up the order.The chicken pieces were super small, burnt or old. They gave us all regular and never spicy, and we ordered rice with beans that they never had. Biscuits were not golden fresh...Not the best day, they need to show more improvement.
The service was awesome. The young ladies were very kind and friendly. The chicken sandwich however was awful! It is not worth all the hype. It looks nothing like the picture. Like at all!! The chicken taste was ok... not sure if it had spread... but for all the commotion about it, nope. It is Not all that!
Disappointed that the chick tasted old and was hard as well and I didn't get the all white like I asked the mashed potatoes was the best thing. Idk maybe they was having a bad day but it wasn't busy tho.
This is one of the worst operated drive thru that you can have. Average 10 minutes for one customer served. Are you kidding me? Whoever own this Franchise is not going to make any money. There were 7 cars in the line when I arrived at the drive thru, after waiting for 30 minutes, I’m still 5th in line. Ridiculous! Fortunately I drive a high ground clearance SUV, jumped the curb and left. Told my daughter we could go to In and Out 3 more times instead of wasting another 30-40 minutes here.
Each time I've been here they never have any Mac and cheese, this time was my last. I ordered 4 chicken sandwiches and they would only allow me two sauce packets. I offered to pay more for the extra and they denied me. What's the point of eating chicken without the sauce!
I'm very Disappointed with my order today. First, I've been coming to this location since 1997, yes. I'm a long time customer. I go to other drive- through 5 times a week Since I get off very late from work. This location (popeyes) is my place to go. Many times. The Line in the drive through always take so long. I ordered Large Fries, the portion was very small for price $3.99... Like, I said I been a customer so many years. I was expecting the same Quality serve in a box full, like I always order not long ago.... Since I order Large fries I wanted Ranch instead ketchup. The cashier' said I have to mention ahead because Ranch not free I have to pay for it... Many places even when U order something small they give u FREE ketchup, salt, peppeer, masterd,Ranch, BBQ sauce, straws, napkins, etc....
Great if you like cold hard stale chicken and fries. It's hit and miss with this place. Sometimes it's good and other times it's horrible. Never in the middle. I would not recommend going at night they fry their chicken and let it just sit there. In the afternoon it's hot and fresh.
WORST FAST FOOD PLACE EVER, EVER. I've been here twice. BOTH times they were completely out of mild chicken. Both times I left empty handed. You know; mild chicken, their #1 top seller that these geniuses don't bother to keep available for purchase. Evidently ever. The OWNER must be A COMPLETE RETARD. Everyone they hire is a complete retard, so that's the only possible answer. Find a different Popeyes. I eat Popeyes regularly, but SKIP THIS FILTHY DUMP. Don't waste your time going to a place that can't be bothered to sell the most popular item in the store. Complete retard. You will end up going somewhere else anyways.
By far the worse customer service ever. First time visiting this chain ever and definitely my last. Ordered a 12 piece family since I was in the area and caught traffic on my way home. 45 mins later I get home to realize I was given a 2 piece meal. I called to request credit to my account and was told they can't do that. To go back to have order corrected. Seriously? I believe in giving young people an opportunity to work but leaving a teenager in-charge as manager and all you hear is "I can't. I can't" at this point I wasn't so upset at the wrong meal but the inept customer service and unwillingness to assist customer. I wasn't asking for full refund and I made it clear. I said refund me the difference on what you gave me wrong in my meal. I even asked her if she could phone in an order at a Popeyes closer to me and she even said that was the closest to me and soon after I find out that there's three closer to me. After discussing this I asked her for another number wher I can call and she had the nerve to give me the wrong number. First time I ever hear of so much denial and lack of service recovery skills. Wish I wouldn't have ever tried this place.
We abandoned the line after sitting there for literally fifteen minutes without being able to even place our order. The guy in front of us hadn't been able to place his order. They need to get their act together. Last time I was there they blamed it on computer problems. A week later and they hadn't gotten in fixed?
When you’re in the drive through and you have a change of heart on your drink choice you should accept that and fix it. For 1 it cost you nothing no keep your customers happy. My wife had a change of heart on her drink so when we pulled up to the window she asked if he could “Please” change it to an “Arnold Palmer” and was quickly turned down by the employee which stated “No, your drink.. it’s already made” you have some nerve, “Made”? You poured a cup of soda! Attitude for days as if we are inconveniencing you. Here’s a tip maybe find a job in which you don’t have to provide customer service? That way you won’t be bothered while you’re getting paid to do a job?
Freaking chicken with hard as heck and dry as heck super spicy though give it that it should be it was spicy chicken paid 11 bucks for two pieces of chicken and macaroni and cheese I had to wait 35 minutes just to order the drive-thru there's only two cars ahead of me this place is a joke👋
We (the grandparents visiting from our of state, & babysitting our 4 grandchildren for 4 nights) showed up w/5 children. To eat dinner, on 2/27, around 7:45 pm. One of them, 9 years old, needed to use the restroom before we ate dinner. There was a sign on the window that said "restrooms for customer use". We asked where it was, & were then told they didn't have a working bathroom! Is that even legal? What do the employees do when they need a restroom?! So I walked across the parking lot with my grandchild to 4 other establishments, being told at each one that we couldn't use their bathrooms either. We finally found one to use. Then we did return to Popeyes to join the others. I found my husband scrolling through his cell phone, looking for his immunization card photo record (he'd already ordered food for 4 kids & himself). I found the photo of my Immunization card & showed it. I said that we are from out of state, my husband HAS been immunized &gotten the booster, can't you please believe me. No, she said, he needs to keep looking for it. We took the food to a table so we could start feeding the kids (it was 8:00 pm by now). He did finally find it, & when it was taken to the counter to show a different employee, he barely even glance at it!! There's no way he even knew if that was his Immunization card! I should've just shown mine again! It was all a very frustrating experience! We will NOT be returning to any Popeye's.
I will say this I’m very disappointed and probably will never step foot into a Popeyes location again. First off I’m going to say the drive thru only had 3 cars in it including mine and it still took over 30 minutes to get my food. Nextly when I got the order the employees working were very rude I’ve never been to Popeyes before so of course I’m gonna ask questions but the employees were rude and did not want to answer anything. I asked for a lot of butter and honey. Literally threw it into the car basically with the food. The drinks were completely watered down and gross. The food was literally thrown all over the bag. Our fries sat at the bottom of the back with the wrapper they are supposed to be in sitting on top of them. Why were they in it? Idk. Then I realized when they forgot a biscuit so I then had to go in and get it myself after leaving the drive thru. Our food was also cold and just gross. I will never step foot back into this place and I wish I could get a refund for the money I wasted there. Don’t waste your hard earned money at this place. Hopefully the owners see this review because for a first timer this was bad!
Ordered dinner for 3 adults through Uber Eats. Food arrived only to find one missing item and one incorrect item. Additionally, popcorn shrimp was a lot of breading and very little shrimp. Also, delivery order bags are not sealed like other restaurants. Tried to call the restaurant 3 times, but they didn't answer the phone. Won't be ordering here again.
Always running out of specific food, App indicates something not avaliable, but sometimes you don't find out till you get there. This is almost every time we order. ***Lowered my rating. CAREFUL USING THE APP. The app is junk. I went to order food and added $34 worth of food, and total popped up $52. It was adding almost 15 dollars more at check out. Went back, calculated it was 34 dollars, removed everything, and add it back to my bag. Same thing inflating the final price should be $39 or $41 dollars with tax but still showed $52. Asked my wife to complete it on her app same issue random $10+added to final price. This was for pick up, so there shouldn't be any fees. Wife sent an email, and they didn't do anything about it. Tried it a few weeks later same issue. Check you total before checking out.
First time at this particular restaurant. Now to the area. Was at the drive thru for 15 minutes and seeing people walk in and out was discouraging. Got home to find out my order was wrong. I wasn't about to drive back. Definitely won't be returning.
1 Star is WAY too high This particular location could not be worse then an F !!! Never have what is advertised..food either 100% wrong- last time ordered ALL White Meat.. Paid extra- got Thigh and Leg.. really .. can people not do a simple job.. call manager and have to return next day.. didn't help for that night's dinner. This time- Saw new hot honey strips advertised on TV.. Nope- out :-( Pan B since tired from working all day.. And 7 min wait.. looked at phone for how long.. expect at least fresh and hot.. NOPE.. cold Unbelievable!!! Heating in oven as I type. Will NOT return.. might as well close the location down.. The Worst!!!!
Last 2 times they messed up my order completely. They were online order so should have had enough time to do correctly . Nope and I go after work just before closing so if its wrong I can't fix it. Might have to drive further if I want peopeyes now.
I ordered the butterfly shrimp box and was assured that 3wasn't spicey, it burned my mouth. The coleslaw should have been thrown out yesterday. The chicken was too salty(I've never had this problem with Popeyes before.. the strawberry pie was old and it tasted it. The time on it was more than 2 1/2 hrs old. I don't live close to a Popeyes, I consider it a treat. They are going to open a Popeyes in my town. I just can't communicate how awful this food was.
Worse Popeyes experience ever. Ordered by mobile APP before we heading over. We were planning to pickup through the drive thru, but we parked after we saw the long line. So we went into the store but still wait 15 mins to get our order. The fried chickens were over cooked and so dry, couldn't really finish eating. Don't they have SOP to cook the same time to keep all the taste the same??
first time i tried them for lunch as i live near by and never tried them before. I ordered fish and shrimp. it was disgusting to say the least. tiny dried pieces of shrimp and the fish???? its a joke. the taste? horrible. Then i thought ok it may be just the fish let me try their chicken for dinner. little pieces covered with thick thick crust. HORRIBLE taste. Service? 0/0 Never again thank you
Waited 30 mins in drive thru for chicken tenders. Maybe they should’ve mentioned there would be a wait for them before taking my money! Got a refund and left.
Ordered take out twice over the past 3 weeks and each time the chicken thighs, wings and breast were way overcooked, dry and stringy. Staff needs to be re-trained and procedures reviewed. I'm a fan of Popeyes but will not go back.
1 hour and still in the drive thru. I cant just leave because im stuck on the drive thru. Its the worst experience ive ever had EVER!!.ill let u know how the chicken was another hour from now. Not exaggerating its been 4 cars. In the past hr and i have 3 in front of me it was day when i came to the drive thru..
Horrible food and service, ordered a 16pc mixed meal they only gave me 14pc and spicy chicken and the wrong side order, not to mention the checked tasted like old oil, I called back the manger Gloria told me to come back for my missing chicken and to replace my order I got back the Chinese owner was outside smoking and refused to do anything he explained they all sales are final they don't do refunds or exchanges how could they stay in business unprofessional and the health department needs to investigate this restaurant the owner came back into the restaurant after smoking and didn't wash his hands this popeyes use to be great one of the best in the city now it's the worst....
Stop bringing coupons because store will not honor. They will charge you normal prices and not telling you. I caught it before paying and they said “call the corporate, that’s their problems.” Where is the courtesy to tell people what’s being charged at 1st place?
They do not give out correct orders. I went with my younger brother literally no line so there was no rush. Ordered 2 plain sandwiches and they put everything. My brother cant eat mayonnaise.
Its was about 6pm, long car line for drive thru . There was 1 cashier nd 1 cook.. 2 ppl were on break. Theh clearly don't noe how to run a fast food shift. Took forever to give ot an order
Food always dry Service slow Bad attitude employees I have ordered twice Popeyes from Uber eats from this place Food has came missing items and very dry and disgusting. I don’t recommend this place at all.
Today My Mom Ordered A 3 Piece BIC Dinner, 3 Pieces Spicy, A Biscuit, Beans And Rice, 2 Pieces BIC Dinner, 2 Pieces Classic, A Biscuit, Mashed Potatoes, And A Side Of Gravy, And Regular Sized Cajun Fries. The Cashier Named Amanda Had A Whole Attitude When My Mom Asked Her If She Could Get Any Ranch Dressing Sauces. She Was Giving My Mom Attitude About What She Asked About The Ranch Dressing Sauces For No Exact Reason. Just Because She’s Having A Bad Day Or Doesn’t Want To Deal With People/Customers Doesn’t Give Amanda The Right To Have A Terrible Attitude Towards A Customer. It Truly Shows How Unprofessional Amanda Is Towards Another Customer Or Several Other Customers.
Ordered on app for later pick up. But the app sent me a message that it was ready for pick up minutes after I ordered. When I picked up 10 min earlier I asked if it was just made and they said yes. It was stapled shut so no way to check but the order was frozen cold. After your review it was more discouraging than I thought. The manager on duty said there was nothing to do and now it smacked different story. I am discussed in the overall issue here. I was told by the manager that I cannot choose a time to make my food. However the food I ordered was made 2 hours a head of time and the manager said that is how it’s done here. 0 out of 1000000000. I didn’t want ice cold food but that is what that gave me and said it’s what is the process. Worst food ever and a manager can’t even fix the issues in the app. 10000000000—————- worst place ever. Ordered on app for later pick up. But the app sent me a message that it was ready for pick up minutes after I ordered. When I picked up 10 min earlier I asked if it was just made and they said yes. It was stapled shut so no way to check but the order was frozen cold. After your review it was more discouraging than I thought. The manager on duty said there was nothing to do and now it smacked different story. I am discussed in the overall issue here. I was told by the manager that I cannot choose a time to make my food. However the food I ordered was made 2 hours a head of time and the manager said that is how it’s done here. 0 out of 1000000000. I didn’t want ice cold food but that is what that gave me and said it’s what is the process. Worst food ever and a manager can’t even fix the issues in the app. 10000000000—————- worst place ever. Ordered on app for later pick up. But the app sent me a message that it was ready for pick up minutes after I ordered. When I picked up 10 min earlier I asked if it was just made and they said yes. It was stapled shut so no way to check but the order was frozen cold. After your review it was more discouraging than I thought. The manager on duty said there was nothing to do and now it smacked different story. I am discussed in the overall issue here. I was told by the manager that I cannot choose a time to make my food. However the food I ordered was made 2 hours a head of time and the manager said that is how it’s done here. 0 out of 1000000000. I didn’t want ice cold food but that is what that gave me and said it’s what is the process. Worst food ever and a manager can’t even fix the issues in the app. 10000000000—————- worst place ever. Overall it’s all terrible service.
Came here waited forever to place my order through drove through. Ordered my food went all the way home and realized half the order was missing. I went back and all today did was apologize.
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300 W Huntington Dr, Monrovia, CA 91016
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300 W Huntington Dr, Monrovia, CA 91016
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