Charleys Philly Steaks

Located indoors in food court at this outdoor mall provides a comfortable location to eat. Service at Charley's was excellent, and food was absolutely delicious and filling. Very nice charismatic man served samples in front. Decided to try, and cashier was very friendly and helpful. Ordered Chick Philly w/fries special and Strawberry Lemonade, all three delicious. Good serving of thick hot fries lightly salted with potatoe flavor. Sub melts in your mouth with multi level of flavor apon soft chewy lightly toasted sub roll. Strawberry Lemonade was delicious heaven on a hot day, with chunks of real strawberry - get the wide straw. Portions look small, but are still quite filling. Looking forward to eating there again!

HOOKED. Man on oh Man, Ever time they hand out Samples this place gets me! Such delicious food and reasonable pricing. Every time i'm looking to eat at another place, it just does not happen when Charley's is around. Just do it! Give in to those Tasty samples and ask for a coupon!

I’m a regular here and always have great experiences. I recently tried their catering and, as expected, it exceeded my expectations, everyone was thrilled!

The best philly steak I've ever savored so far. Quick service even, what else could you ask for. #LetsGuide #CharleysPhillySteaks #SanDiegoEats #NationalCityGuide

Very good Philly cheesesteak sandwich.

Ellaine N

The best philly steak I've ever savored so far. Quick service even, what else could you ask for. #LetsGuide #CharleysPhillySteaks #SanDiegoEats #NationalCityGuide

Nancy Morales

Very good Philly cheesesteak sandwich.

It's in Bonita mall san diego. But The food is good. They make it fast to

I got there right when it opened and I ordered the classic Philly cheesesteak and another version of it with lettuce and tomatoes. Absolutely delicious! Repeat customer here.

Love this place. Love my cheesesteaks. Absolutely hated the customer service this visit from an unhappy cashier. She rudely stated that they didn't open until 11am, mind you I was only standing in line at 1059. Then I asked her about redeeming my rewards points, said she couldn't do it. Couldn't or wouldn't be bothered? Good rule of thumb when working fast food, you must also provide good customer service. It's clear she did NOT want to be at work today. What a shame considering people need to be happy if they have a job during these times. Update: I wanted to update my review, because its very important to share when business owners acknowledge when you've provided negative feedback regarding a service or quality of food or a product.  After I posted my review, the owner Yunis, reached out to me right away.  She apologized for my experience and assured me that it was not ok, and would make every attempt to make things right.  On Friday, I took her up on the offer.  I called in to place an order, the manager Marcelino was very friendly and accommodated my order replacement with an upgrade.  This made me so happy, and the sandwich and fries were incredible.  Thanks so much to Yunis and Marcelino for redeeming my feelings towards their business.  I'll be sure to visit again.  As should you!

joseph jordan

It's in Bonita mall san diego. But The food is good. They make it fast to

Ben Maafala

I got there right when it opened and I ordered the classic Philly cheesesteak and another version of it with lettuce and tomatoes. Absolutely delicious! Repeat customer here.

Leah Shelton-Brown

Love this place. Love my cheesesteaks. Absolutely hated the customer service this visit from an unhappy cashier. She rudely stated that they didn't open until 11am, mind you I was only standing in line at 1059. Then I asked her about redeeming my rewards points, said she couldn't do it. Couldn't or wouldn't be bothered? Good rule of thumb when working fast food, you must also provide good customer service. It's clear she did NOT want to be at work today. What a shame considering people need to be happy if they have a job during these times. Update: I wanted to update my review, because its very important to share when business owners acknowledge when you've provided negative feedback regarding a service or quality of food or a product.  After I posted my review, the owner Yunis, reached out to me right away.  She apologized for my experience and assured me that it was not ok, and would make every attempt to make things right.  On Friday, I took her up on the offer.  I called in to place an order, the manager Marcelino was very friendly and accommodated my order replacement with an upgrade.  This made me so happy, and the sandwich and fries were incredible.  Thanks so much to Yunis and Marcelino for redeeming my feelings towards their business.  I'll be sure to visit again.  As should you!

A PointOnACurve

Located indoors in food court at this outdoor mall provides a comfortable location to eat. Service at Charley's was excellent, and food was absolutely delicious and filling. Very nice charismatic man served samples in front. Decided to try, and cashier was very friendly and helpful. Ordered Chick Philly w/fries special and Strawberry Lemonade, all three delicious. Good serving of thick hot fries lightly salted with potatoe flavor. Sub melts in your mouth with multi level of flavor apon soft chewy lightly toasted sub roll. Strawberry Lemonade was delicious heaven on a hot day, with chunks of real strawberry - get the wide straw. Portions look small, but are still quite filling. Looking forward to eating there again!

I love the ice cream ..not so much the hamburgers they have no taste 🤷‍♀️

A little pricey. But a good spot for a quick bite while at the mall.

Had a bacon 3 cheese. Tasty but dry. Felt like I needed to glop a little mayo on it. One glaring thing when I was there, they call themselves Charlie's Philly Steak on the overhead sign, the register screen and many other places... yet the google as Charlie's Cheesesteak. Weird But I'd probably buy it again. Four starz!

Chris Carpenter

Had a bacon 3 cheese. Tasty but dry. Felt like I needed to glop a little mayo on it. One glaring thing when I was there, they call themselves Charlie's Philly Steak on the overhead sign, the register screen and many other places... yet the google as Charlie's Cheesesteak. Weird But I'd probably buy it again. Four starz!

This Review is for Plaza Bonita Charley's only.... There aren't many cheesesteak places in the area so Charley's is probably the best by default. The Cheesesteak are very good. Better than Jersey Mikes. The only thing stopping this from being a Great Cheesesteak is the Bread. If you don't eat the cheesesteak immediately and let it sit for a for a few minutes the bread tends to get very soggy which can ruin the cheesesteak experience. I highly recommend eating this thing immediately off the grill if possible before the sog kicks in. I usually order the chicken Philly special with fries for only $8 ( one of the best deals at Plaza Bonita) or a regular Philly. Provolone is definitely the best cheese to eat with your Philly. Their cheese Wiz Philly is not as good. If they can ever get their bread right this can go from very Good to Great. I highly recommend Charley's. Also use their App to get discounts!

Steve Choi

This Review is for Plaza Bonita Charley's only.... There aren't many cheesesteak places in the area so Charley's is probably the best by default. The Cheesesteak are very good. Better than Jersey Mikes. The only thing stopping this from being a Great Cheesesteak is the Bread. If you don't eat the cheesesteak immediately and let it sit for a for a few minutes the bread tends to get very soggy which can ruin the cheesesteak experience. I highly recommend eating this thing immediately off the grill if possible before the sog kicks in. I usually order the chicken Philly special with fries for only $8 ( one of the best deals at Plaza Bonita) or a regular Philly. Provolone is definitely the best cheese to eat with your Philly. Their cheese Wiz Philly is not as good. If they can ever get their bread right this can go from very Good to Great. I highly recommend Charley's. Also use their App to get discounts!

Lol I should know better looking at pictures but my meat was gray and bland.

Fries good. Did not like the fat in the philly stake. Could not bit a piece off. Kinda rubbery.

Location had bad Customer Service. But the food was delicious as always!!!

They used to have delicious loaded sandwiches, but now the sandwiches are very thin and skimpy. I'm not sure what changed. maybe new staff

Cassandra Valenzuela

They used to have delicious loaded sandwiches, but now the sandwiches are very thin and skimpy. I'm not sure what changed. maybe new staff

Usually great to order from but tonight they didn't read the order notes and sent out something I could not eat. Changed to three stars my partners order barely had cheese...in a cheesesteak. Who's in the kitchen on Sundays? These are your money making days!

Zach R

Usually great to order from but tonight they didn't read the order notes and sent out something I could not eat. Changed to three stars my partners order barely had cheese...in a cheesesteak. Who's in the kitchen on Sundays? These are your money making days!

This place is a ripoff and we were battling fruit flies the entire time we ate. So NOT worth the money.😒

Manage your expectations accordingly. I’ve never seen a cheesesteak with mayonnaise, lettuce, tomato and pickles. When I opened it all I could smell was pickles and there was a giant glob of mayo on the end of the bread. Kind of a disappointment because I was really craving an authentic Cheesesteak and this ain’t that. Not a dig against the food, but it isn’t the most accurate representation of a “classic” philly.

Food wasn’t seasoned it’s not terrible but it didn’t have any flavor

This place will rip you off Make sure to check how much meat they put on your sandwich

Every time we go there it's before 7pm and it says they close at 9pm but they are always closed.

Just got my food today and I asked them for just lettuce and mayo and they gave me everything. New staff members don't pay attention to customers orders and cashier has earphones in while taking orders. This place use to be better, but took a huge dump in customer service.

I ordered a large chicken teriyaki sandwich on the app. By the time I got home after picking it up, the bottom bread was soggy and stuck to the paper lining the cardboard box. They had used the wrong cheese, too — white American instead of Swiss. I ate maybe less than half of my sandwich and threw the rest away. The cheese completely messed up the flavor of the sandwich. I don’t know if it was an accident, or if they were out of Swiss, or what. I also ordered mozzarella sticks. The cheese was barely melted and initially I was only given one marinara sauce despite having paid for an additional one. When I asked the girl behind the counter for another one she gave me a look like I was inconveniencing her even though I paid for it.

I love the Philly Steaks but the service was terrible. The cashier barely greeted me and forgot to give me my lemonade after sitting down and waiting about 10 minutes I realized I didn't get my lemonade. She could have easily walked it over to me when I was getting my sandwich but didn't care to even tell me she had served it. When I was collecting my sandwich the other girl deemed in a bad mood. they seem nice but like robotic. No real feelings.

Jess T

I ordered a large chicken teriyaki sandwich on the app. By the time I got home after picking it up, the bottom bread was soggy and stuck to the paper lining the cardboard box. They had used the wrong cheese, too — white American instead of Swiss. I ate maybe less than half of my sandwich and threw the rest away. The cheese completely messed up the flavor of the sandwich. I don’t know if it was an accident, or if they were out of Swiss, or what. I also ordered mozzarella sticks. The cheese was barely melted and initially I was only given one marinara sauce despite having paid for an additional one. When I asked the girl behind the counter for another one she gave me a look like I was inconveniencing her even though I paid for it.

Noah Hamm

Just got my food today and I asked them for just lettuce and mayo and they gave me everything. New staff members don't pay attention to customers orders and cashier has earphones in while taking orders. This place use to be better, but took a huge dump in customer service.

Blanca Montejano

I love the Philly Steaks but the service was terrible. The cashier barely greeted me and forgot to give me my lemonade after sitting down and waiting about 10 minutes I realized I didn't get my lemonade. She could have easily walked it over to me when I was getting my sandwich but didn't care to even tell me she had served it. When I was collecting my sandwich the other girl deemed in a bad mood. they seem nice but like robotic. No real feelings.

The food not good as before They don’t take care of it as before i will not buy it if keep like that They have to training employees for cooking

Never been there but I have seen it there I like Philly cheesesteak and so does my husband he is used to the one in Philadelphia Pennsylvania where he lived they have a place called Jersey Mike's that is the best philly cheesesteak sandwiches in San Diego

11:27 am, we arrived and the guy there said STILL CLOSED ooook, we ate next door. They supposed to be open at 11am...

Twice in the last few weeks I've stopped there and they were CLOSED. Last week it was 6pm. Today they were totally closed and cleaned up by 4:55pm.!

Cook messed up order twice. Was so bas I ended up just leaving

Bad food, no flavor and too expensive no money's worth

Never again. Been to this location a few times in the past but never ever again. The meat was dry, and tasteless could have been a jerky sandwich. The fries were good but i didn’t go there just for fries. Lesson learnt, what a waste of my hard earned money and tasteless calories.

Really expensive for a flavorless freaking CheeseSteak...Not worth it at all. such a dissapoiment, will never buy it again

Why would this get pushed out ? Where is my sandwich it was dryy. I don’t understand. And I tried calling for a refund and I called so many times and they would to voicemail. Irritating

This place is a rip-off! They are so stingy with the meat, no matter what size sub you order. Every time I’ve given them a chance, I end up with a sandwich that’s mostly bread and barely any filling. I’m over it! It’s too pricey for the subs to not have a good quantity of meat. I do not recommend their subs at all.

It’s supposed to open at 10am but we couldn’t order till 10:20 !? What’s the whole point of opening at 10?

Santaniabella

This place is a rip-off! They are so stingy with the meat, no matter what size sub you order. Every time I’ve given them a chance, I end up with a sandwich that’s mostly bread and barely any filling. I’m over it! It’s too pricey for the subs to not have a good quantity of meat. I do not recommend their subs at all.

Saul Contreras

It’s supposed to open at 10am but we couldn’t order till 10:20 !? What’s the whole point of opening at 10?

Absolutely. Used to love this place. In fact, we were talking about eating last night and we wanted something other than turkey.I was like.I want a buffalo chicken sandwich at charlie's so we were going out to do our laundry of a laundromat, so why not go by? And get one of these delicious sandwiches, my husband got the Original cheese steak. Now I love the buffalo chicken, but I, i've had it a couple times worthy, overdo it on the buffalo sauce, I told them lighter sauce, don't drowned it. Well we waited. There were a couple orders ahead of us, and my husband got app there and they had given our order A. Way to somebody else. So we had to wait again by that time when we left. There was no buffalo sauce on my buffalo chicken sandwich on top of the fact I had asked for extra ranch. We had an order of fries as well.But didn't get that either. I was extremely disappointed, not the fact that or just the fact that there wasn't a buffalo sauce, but having to wait again to have it made again. Uggggg so I think this is the last time. I will be visiting your establishment. It's too bad.

Absolutely terrible experience. I placed an order through Uber Eats that was quoted at 23 minutes, only for the time to suddenly jump to 47 minutes after the restaurant accepted it. At that point, I canceled because the order terms had changed — but I was still charged. This is a classic bait-and-switch setup: the restaurant accepts quickly to lock in the order, then preparation times and delivery windows balloon with no accountability. Customers are left paying cancellation fees for delays that aren’t their fault. Whether it’s mismanagement or partnership with a predatory platform, Charley’s Cheesesteaks & Wings failed to respect my time, my money, and basic fairness. I won’t be ordering from here again, and I suggest others think twice before trusting them with delivery.

WOW THE REVIEWS GOT MY ATTENTION !!! NOT EVERYONE CAN BE WRONG !!! I SAW THE SANDWICH ALMOST NO MEAT !!! AND NO ONE PUTS LETTUCE & TOMATOES ON A CHEESE STEAK SANDWICH..THAT JUST TOTALLY STU..PED...THE LETTUCE WILTS AND THE TOMATO MAKES IT SOGGY....NASTY SANDWICHES..YOU KEEP'EM..YOU LOST MY BUSINESS BEFORE I STARTED...

Disappointed with the portion sizes and quality. Ordered two Chicken California sandwiches, but the meat was minimal and didn’t even taste like real chicken. Feels like they’re cutting corners—won’t be returning

Curtis Lambert

WOW THE REVIEWS GOT MY ATTENTION !!! NOT EVERYONE CAN BE WRONG !!! I SAW THE SANDWICH ALMOST NO MEAT !!! AND NO ONE PUTS LETTUCE & TOMATOES ON A CHEESE STEAK SANDWICH..THAT JUST TOTALLY STU..PED...THE LETTUCE WILTS AND THE TOMATO MAKES IT SOGGY....NASTY SANDWICHES..YOU KEEP'EM..YOU LOST MY BUSINESS BEFORE I STARTED...

Kat “Kat” Hovik

Absolutely. Used to love this place. In fact, we were talking about eating last night and we wanted something other than turkey.I was like.I want a buffalo chicken sandwich at charlie's so we were going out to do our laundry of a laundromat, so why not go by? And get one of these delicious sandwiches, my husband got the Original cheese steak. Now I love the buffalo chicken, but I, i've had it a couple times worthy, overdo it on the buffalo sauce, I told them lighter sauce, don't drowned it. Well we waited. There were a couple orders ahead of us, and my husband got app there and they had given our order A. Way to somebody else. So we had to wait again by that time when we left. There was no buffalo sauce on my buffalo chicken sandwich on top of the fact I had asked for extra ranch. We had an order of fries as well.But didn't get that either. I was extremely disappointed, not the fact that or just the fact that there wasn't a buffalo sauce, but having to wait again to have it made again. Uggggg so I think this is the last time. I will be visiting your establishment. It's too bad.

Raj Shankar

Absolutely terrible experience. I placed an order through Uber Eats that was quoted at 23 minutes, only for the time to suddenly jump to 47 minutes after the restaurant accepted it. At that point, I canceled because the order terms had changed — but I was still charged. This is a classic bait-and-switch setup: the restaurant accepts quickly to lock in the order, then preparation times and delivery windows balloon with no accountability. Customers are left paying cancellation fees for delays that aren’t their fault. Whether it’s mismanagement or partnership with a predatory platform, Charley’s Cheesesteaks & Wings failed to respect my time, my money, and basic fairness. I won’t be ordering from here again, and I suggest others think twice before trusting them with delivery.

Eduardo

Really expensive for a flavorless freaking CheeseSteak...Not worth it at all. such a dissapoiment, will never buy it again

Godson ob

Disappointed with the portion sizes and quality. Ordered two Chicken California sandwiches, but the meat was minimal and didn’t even taste like real chicken. Feels like they’re cutting corners—won’t be returning