Mario Valenzuela Jr

Would be a 5-star if the pie ordered was not DUCKING empty. Literally no filling. Aside from that, I LOVE WHATABURGER, the patty melt is absolutely the best burger known to man. Just wish the pie would have not ruined this specific location. I told the manager and they offered me another one if i waited 15 minutes. Im not a karen so I took the L and left. Really disturbing experience. WOULD come here again just not try out anything on the menu aside from burgers.

Hector Cantu

This place, specifically, always messes up my orders whenever I order for delivery, there is always something missing like today for example. I paid for cheese and bacon slices and didn't get none of that. I get it doesn't cost much but come on, just slap them on there. Its never worth it to order delivery from here.

Myra Lopez

Every time we order from this whataburger there has to be something wrong, we pay for stuff and there’s always missing items. They have to be more careful with what they hand out to the customer and make sure the order is complete and correct.

Moreno 1978

Make this make sense 🤔. They up the price but down size on the food...

Always the same thing with this location when I go late at night. I understand it's late you might be tired ect. But at least ring me up right. I always get my order wrong. I order breakfast they give me a lunch menu item. I ask to confirm the order before I pay and they still give me the wrong things. Sure my mistake not going back every time and making them fix it but honestly I just want to get my food not have to wait another 30 minutes to get a new order. Can do much better at this

Bryan Hern

Slowwww in the morning ! Awful service Worst Whataburger in Valley.. Manager needs better workers. Lady at front is nice but awful always gets my order wrong.

Ryan

Morning drive thru lady didn't give me my sides of ketchup!!! Others are right, they always are missing things!!!

Ramiro Camargo

I can't ever get the order right. I went back a week later to get my credit, and the manager, Johnny, said that he couldn't honor it even though he was the one who spoke with me on the phone. After paying for the meal, I checked it before we left, and once again, they messed up the order.

Abigail Noria

Really ugly food, really cold, not even what i ordered for , i called to speak to a manager and they left me on hold for a long time

Karina

I went a couple of weeks ago and order three different meals through drive thru and my #1 meal had a huge hair in the burger. I went back and the manager was super nice and refunded me the meal and gave me a free order for the next time. I went today and reordered my meals and why did the same thing happened to me twice. This time I didn’t go back to complain because its frustrating and I’m to disgusted to go back, I only want my meals without hairs.

pablo macias

I hadn’t been to this Whataburger in a while, and I noticed they’ve remodeled—it actually looks pretty nice. Unfortunately, the experience was ruined by the number of bugs around the restaurant, both dead and alive. At one point, I even had one crawling up my leg, which completely ruined my breakfast.

Mark Tamez

They prioritize the drive thru so you may be unattended standing in the front for close to 5 minutes. No ice either this particular time I went. Very hot inside. Sticking to the Whataburger on Conway. Never been disappointed over there.

Sebastian Ramirez

I bought whataburger today for my family first thing we notice was my mothers burger both top and bottom bun black burnt she took them off and eat it without buns 2 thing i had ordered 2 sweet and spicys with a extra spicy chicken inside and they gave me grilled chicken on both of them we decided to still eat the burgers cuz we where hungry but after eating the onions rings made me vomit filled with flower unions looked a bit raw son that’s when i said that’s enough i called asked for the manager didn’t disrespect no one I wasn’t mad I understand when I ordered the place was packed but after 10 mns of questions and i talked to 2 different people they just ended up hanging up on me this is a regular thing with this whataburger i still come here because its the closest one to my house but its just a repeating cycle of bad customer service

Steven Erkman

Not impressed by this Whataburger. There were a lot of people working and it was very busy on the drive thru. Inside was almost empty. Forget about your free refill! The customers can't refill their cup because the soda machine is in the kitchen!!