Tiffany

Yesterday was my first time ever eating Chipotle, and what a disappointment it was. Among a few other things items for my husband, I ordered a burrito bowl w/white rice, lettuce, half chicken and half steak. While the chicken was tasty, the rice was hard and crunchy in some spots and the steak was as tough and dry as a leather boot from the Wild West. I also ordered 2 sides of red chimichuri. I only recieved one, and it was half full. It wasn't even enough to for my burrito bowl, let alone my chips. Speaking of the chips, we ordered 2 small bags and almost left without them. My husband looked in the bag before he left and didnt see them. He told the employee, and thier response was, "they're in the bag." They were not. We did end up getting them though after speaking up. My husband likes Chipotle and he ordered for himself the day before, didnt check inside the bag, and they forgot the chips. So yesterday was the second time in a row. I feel like this food has the potential of being really good, but my experience was just terrible. I do have to say though, the red chimichuri is absolutely delicious. I just wish I hadn't recieved less than half of what I ordered. I hope that bringing attention to this might help improve this location. I also tried to submit this through the "contact us" form on their website, and I just kept getting errors.

William Stoutenburg

Terrible. Out of almost everything, including Steak, Guac, Beans, etc. Worker was rude about it too. No ice, no lemonade, and TERRIBLE portion sizes. You would think they would be some what lenient considering they are missing half the ingredients. Just sad really. I won’t be coming back to this location.

Zadar Dalmatian

Totally gone downhill! Portion sizes have been going down but this is now just utterly ridiculous! We will NEVER go back. We ordered and picked up. There was like maybe a tablespoon of meat and the rest was veggies and barely any of that either. Totally ripped off. They are cheating their customers! So we are done being cheated. Good luck surviving in this economy when you do that to customers!

Recon71

I've been to several Chipotle and the food has always been just fine. I don't know what the deal is with the Queensbury / Glens Falls location but I've ordered from there twice now and it's substandard and half as good compared to every other location I've been to. Barely any meat in very wet tacos slopped into a delivery box with no care whatsoever. No other Chipotle I've been to has ever been like this. It's the worst, skip it. I won't be ordering from here again.

Jason Vittengl

Not a great experience. Food was solid, but the staff was indifferent - rude (and my bar is pretty low). Tables/floor were dirty and covered with old food, etc. Garbages were overflowing. Hopefully, it was just an off (VERY off) night...

Sue Holden

The portions were tiny! We ordered two burrito bowls with double protein and you would think we had ordered half portions. My kids genuinely gasped when they saw their order, and asked what the hell is this. We live in manhattan and order chipotle regularly. Awhile ago I read a news article how different chipotle stores served different portions. Seriously shocked. Even my burrito was half the size of other stores. Do NOT order from this location unless you want to be ripped off.

Christy wallace

Got here at 7:45pm. There is a line to the door with one person making burritos and bowls. This place is very busy and very unders-taffed. Employees were arguing while helping customers. It's 3 hours before closing and there is barely any food left !!

Sam S

I’ve been a loyal customer at this Chipotle location for over a year, and I’ve finally had enough. Every time I order a veggie bowl, which doesn’t even include meat, they consistently skimp on the ingredients. I have to ask for more just to get a normal portion, and even then, I’m often met with resistance or given barely any extra. What’s worse is that when I politely ask for more, I’ve been met with eye rolls or clear attitude from staff. It’s uncomfortable and honestly rude. There’s one specific employee who does this almost every time, and it makes the experience really unpleasant. I shouldn’t feel hesitant to ask for a fair portion, especially as a paying customer. It’s disappointing that after a whole year, this issue hasn’t improved. I really hope management sees this and takes it seriously.

Sindiya Vasu Mohan

The portion size in this location is absolutely crazy ! One spoon of rice and chicken for the price of two boxes ! And when we asked for extra chicken, this girl was mocking me as if I was joking ! Would not recommend it at all.

Zachary Bourn

I ordered food from here and gave them a generous tip, when I got my food it messed up and about half the regular portion. I went in to get it fixed and the manager told me she’ll remake it but wouldn’t do it ever again. She didn’t apologize for the fact that the food was less and even argued it wasn’t, then remade my bowl and gave me barbacoa instead of al pastor to be spiteful. I’ll never ever be going back to chipotle, i’ll go to moes every single time now. This is unprofessional and ridiculous.