Panera Bread

Linda Goodrich

Panera has been getting a bad rap in some recent reviews, but my experience recently was positive. It was a cold day and all I wanted was a bowl of hot soup. I ordered their cream of chicken and wild rice and got a very generous serving in a large bowl, along with a crusty chunk of bagette. It really hit the spot! The service wasn't the fastest ever, but the food and friendly staff made it worth the wait.

Fuck around and find out

The seating layout with the two fireplaces is a great atmosphere, very cozy. Dining areas, drink stations, and restrooms are clean. Sits in a nice centralized location and near the highways. Staff is friendly. Only had drinks but they were as they should be and milks for coffee stayed stocked. It is a nice spacious Panera.

Brent Shorter

Excellent, low key relaxed place for breakfast. The sausage, egg, and cheese on a toasted asiago bagel with aoli sauce is great! Their hot coffee is excellent and you can get refills self serve on it. I typically like iced coffee but thst does not have refills, so I get the hot coffee and prefer the dark roast. Had some issues with the use of purchased gift cards loading and being used from the app (and it was not the $5 gift card bonus that has a limited month of use in the future to remember to use), it was on the base $50 gift card use from the app. It took a while for manager to get it to work and there is some improvement that could occur from a customer service standpoint. The gift card purchase was not worth the hassle with not being to use it seamlessly due to IT issues. Not entirely the stores fault but a big chain like they are, they should not have any IT issues on giftcards purchased.

Monty R.

Update 11/12/25: Cheesesteak I had in this visit was FANTASTIC. By far the best meal I've had at this Panera, but the service was still quite lackluster to me. Original: This place is hopping, and for good reason. A couple visits to here, and the food has been pretty damn good, especially today's orange and cranberry pound cake that is out of this world. The staff are quick, but overall service is very slow as it took almost 20 minutes to get served two soups and a sandwich. The place otherwise is well run and clean. Strongly recommend!

+6

Travis Adkins

Would have given 5 stars, but the bread bowl was way more bread than soup. The manager-Jessica on duty is running everything. Making sure everything is running smooth. The bathrooms were clean. She is checking on her employees every time it slows down. That's what you call a team leader. Definitely will be back.

Fancy T

Food was delicious. We ate in choose chose 2 and had enough left over to take home for a second meal. So can’t really complain about the price when you get that much food. I got the shortbread cookie which I love. They are some of the best shortbread cookies I have had.

Thomas Bragg

Ordered our food at 11:12 am, dining room not busy, they were busy fixing orders for drive-thru and pick-up. Checked on my order at 11:30 and staff was not friendly, rather snippy, said your order is 2nd on the screen and your buzzer will notify you when ready. Got our order at 11:38, soup was luke-warm. Would have appreciated some sort of apology for the delay, or thank you for your patience. Not in my future to come back here anytime soon.

Ashley Amos

I ordered at the kiosk and still had to wait 20 minutes for my food. The ginger/plum tea is costly and small and definitely not worth it. I ordered the Asian salad, which was good, but the portion was small - not worth $13. Staff was busy and service suffered greatly. I was able to hear staff complaining about the rush, plates were thrown onto the counter and mine had oil/dressing smeared onto it from another order. I used to enjoy Panera very much, but my last several visits have not been as enjoyable.

Dakota Hays

Why do they give you a bowl yet only give you a cups worth of soup? The spoon was used as a sort of ruler to show how little soup was in the bowl. The employees are always helpful & friendly.

B. Dennis

What a bizarre lunch at Panera! We ordered from the somewhat confusing overhead menu. Our questions were answered briefly with a somewhat curt reply by the counter associate. Food was ready in a timely manner and picked up at a window. My order was incorrect and was rectified with a return trip to the pick-up window. I had no utensils or napkins, so another trip to the window was needed. I was informed that the napkins were low in supply, so I was only given one per person. Our table was the nearest table to the beverage area. We heard a noise, and the lemonade-tea machine was emptying, pumping sticky beverage all over the counter, dripping down the cabinet and heading straight for our table. We alerted a staff 6 set out chairs around the ever widening area, but no one was able to get their beverages. Finally, a staff member appeared with a wet-dry vacuum while the machine continued to empty. An older diner became upset and berated the staff for using the loud vac and disrupting his lunch, obviously not sensing the reason for the vacuum. Back to lunch, I discovered a hair dryly stuck to the inside of my soup bowl! Another trip to the window, where I was given another bowl of soup, which was very delicious and hot. I inquired about a to-go box while back at the window but was told the restaurant was out. The staff wrapped my untouched sandwich and bagged it for me at the window. Overall, the food was good, the staff were fair in executing their duties, and I grew very embarrassed with my continued need to go to the window on countless occasions. I ordered the Strawberry Poppyseed Salad, making no reference to chicken. The order taker repeated, making no reference to chicken. After receiving the large salad, I noticed half frozen chicken slices that were watery, bland, and mushy. I checked my receipt and saw that I was charged an additional $3 for the mushy chicken, which I did not order. I inquired and was told they did not sell the salad without chicken. When I pointed out the dish on the online menu, I was told one could not purchase without chicken. (Menu picture attached). It's so weird. Did not see any employee staff in the dining area thru the whole meal. I hate this place, something always is wrong!