Applebee's Grill + Bar
Burger · Rochester
À propos de Applebee's Grill + Bar
At Applebee's Grill + Bar in Rochester, we're passionate about serving up delicious burgers that hit the spot. Our team, led by host Johnathon, works hard to ensure a warm and inviting atmosphere where every guest feels at home. With fantastic food, attentive service, and a lively ambiance, we're pr...
At Applebee's Grill + Bar in Rochester, we're passionate about serving up delicious burgers that hit the spot. Our team, led by host Johnathon, works hard to ensure a warm and inviting atmosphere where every guest feels at home. With fantastic food, attentive service, and a lively ambiance, we're proud to be your go-to spot for great eats and memories in Rochester. From our guests' rave reviews, we know we get it right - from the delicious dishes that leave everyone wanting more, to the friendly servers who make sure you have everything you need.
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Avis sur Applebee's Grill + Bar Rochester
Johnathon was a great host it was limited staff but he had everything covered. he was doing 5 people jobs all in one! Great job Johnathon
The food was fantastic and our sever was on top of her her game. She was very attentive and made sure that we had what ever we needed.
We were greeted and seated very quickly which was nice. However, it was pretty slow in there at the time. Waitress was polite. When our appetizers arrived they were sat on our table by another person and they didn't bring us plates, silverware or napkins. We were all leaning over the table dropping pieces of our food on the table. Had to get up to go to the bar to ask for plates and napkins and utensils. My mashed potatoes were pretty sticky and a clump of overly thickness. My salmon was dry. After coming out of the restroom. One of the workers was spraying perfume on her smoke- covered clothes. Used to love going to Applebee's.. but this definitely left me not desiring to return to this location.
Looking at all the other 1-2 star reviews that are growing for this place, I wanted to add our own. We've been here a few times before with no issues, but our last visit wasn't so great. When we arrived, the manager informed us that we had to wait for the server to get on shift before he could seat us (maybe too much info, but it raised a red flag for me). After we were seated, it took another 5-10 minutes to get our drink orders in. It took another 10 minutes for our drinks to show up. The server didn't have my Pepsi and said he was waiting for a clean glass. When the apps showed up, not everyone had enough silverware. We asked the lady who dropped off our food for plates, and she never came back with them. The boneless wings were cold. 30 seconds after our dinners were dropped off the manager came by to ask if everything was OK and my wife asked about the "endless fries" that was a part of our dinners, and the manager bluntly said they don't do that, and we showed him the promotion that states that they do (hey the Greece location has the same thing, so we know). He awkwardly stated to take it up with the server and that the server would have to add something to the order before he just walks off. After the food was dropped off, we noticed my wife's sandwich was not the one she ordered and drowning in ranch. We didn't want to wait another 20-30 minutes so we didn't send it back. My son's pizza was slightly burnt, and the drinks were so loaded up with ice, we had to keep asking for refills on the rare occasion we saw a server. The server we had was nice though, but this place is way understaffed. My family likes Applebee's, but I don't see us coming back to this one. We had a great experience at the Greece location just last month, I'd recommend that for now if you don't want a sub-par experience.
The food was totally DISGUSTING! I had chicken Parmesan the pasta was undercooked the sauce was jar sauce. Then we ordered just appetizers quesadillas were salty the and the chicken tacos were trash. I felt really bad because the server was nice polite and understanding and very accommodating. Considering all things the server did get a nice tip. And they did take all the meals off, so we did not have to pay for a meal considering
They always take very long time to prepare an order. And last time bathrooms were a huge mess!
On 11/8, my son and went to Applebee's on East Ridge Road at about 4:30pm. We were setted quickly and that was the only thing right about the evening! There did not seem to be many wait staff. The bartender finally took our order! The wait for the food was very very long! While we were waiting a child of about 11 was sitting at the front table behind the hostess. She was not sitting still, she was jumping up and down, dancing around the front of the table and at times following the hostess {her mother?} This was a very unpleasent experence! I will never go back to that Applebee's again!
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Informations sur Applebee's Grill + Bar
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3360 W Henrietta Rd, Rochester, NY 14623
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Infos Restaurant
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3360 W Henrietta Rd, Rochester, NY 14623
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